Évaluations des clients U-Haul at Tel-Nine

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul at Tel-Nine

Cote générale :

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Johnny T.
Évaluation :

Hire more customers service help in the offices

BERNARD D.
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Le client n'a pas laissé de commentaire.

WALTER EDMOND D.
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Le client n'a pas laissé de commentaire.

LISA DENISE J.
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Jeffrey Fritchman is a excellent management. He make sure is customer is satisfied. Very friendly and what every he can do for his customer he try do do. Because of him I am giving the company a 5****

Alan G.
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Friendly and knowledgeable staff. Great and convenient service overall, thanks!

Debora R.
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Truck was not in the best order--seemed like transmission was slipping. However it was very clean. Glad I did not need to take it on a long trip. Overall, I have a better experiences from this location on previous occasions. I still would recommend using this location.

MATTHEW PAUL S.
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Le client n'a pas laissé de commentaire.

MERSELLUS RAY S.
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Le client n'a pas laissé de commentaire.

WILLIAM COURTNEY F.
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Le client n'a pas laissé de commentaire.

Kaaidietraee B.
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Le client n'a pas laissé de commentaire.

GREGORY S.
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Le client n'a pas laissé de commentaire.

Johnwinrod K.
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Nothing

Caleb S.
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Both the employees/managers that helped us on Saturday were super helpful! They extended the time for us and had the dolly/blanket removed like we asked. We were glad to work with them! 2 weeks before we rented a truck that smelled of horses. That was less than ideal.

TOMIKA MARIE H.
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Le client n'a pas laissé de commentaire.

Marisa D.
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Employee did not know how to remove the trailer from the hitch. We had to wait for the manager who was busy with another customer to help us. Took about 30 minutes

DON CLIFTON T.
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Le client n'a pas laissé de commentaire.

Kiana G.
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This is my 3rd time at this location hasnt been a problem ever. The office employees are always friendly and helpful. The young man I returned my car to outside was pleasant.

TONYARASHAWNN H.
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Le client n'a pas laissé de commentaire.

DENISE H.
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Le client n'a pas laissé de commentaire.

JACLYN ANN J.
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The 2 gentlemen at the store on Telegraph in Southfield, MI are the best. I have worked with U haul since college and I will never go anywhere else. The customer service is impeccable and the ability to make lifelong customers is because of their high standard in customer service. Thank you from our entire family. Jaclyn Ann

DWIGHT MAURICE B.
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Very professional knowledgeable... Thanks very much for your assistance!

MARTHA ANN H.
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Le client n'a pas laissé de commentaire.

SHELONDALATRECE S.
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Customer service was excellent the young man whos birthday is 9/17 is outstanding in his work performance. Very helpful and friendly

ANDREW DAVID P.
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Le client n'a pas laissé de commentaire.

SHERRIE J.
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Le client n'a pas laissé de commentaire.

Romylee A.
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Le client n'a pas laissé de commentaire.

Glendar D.
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Le client n'a pas laissé de commentaire.

LISA TIANNE P.
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Employee Jeffrey was professional & courteous at pickup and return of truck. Would definitely use and recommend this location! Great service!

ROBYN DERICA F.
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Le client n'a pas laissé de commentaire.

Jason M.
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Faster customer service

Colleen L.
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I couldn't believe how easy it was to reserve and confirm online. The van was clean, gassed up, and ready to go when we arrived. The staff was friendly and efficient. The check out was even quicker. After the guy inspected everything and noted the mileage, he gave me a total and said my receipt was sent to my email address. I didn't even have to go back into the building to finalize the transaction. We'll definitely come back here when we need another rental.

Arlante W.
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Le client n'a pas laissé de commentaire.

Jason M.
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This location is very clean and organized little farther away but I prefer this location!

selestine M.
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Le client n'a pas laissé de commentaire.

JOHNDOUGLAS R.
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Le client n'a pas laissé de commentaire.

THERESA SUSAN C.
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No moving pads on site.

Catherine K.
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The self check in option was not smooth but luckily the person working was able to help us

Kevin M.
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Le client n'a pas laissé de commentaire.

NYLAR MONA R.
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Le client n'a pas laissé de commentaire.

SHIRLENETHORNTON W.
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Jeffrey was very professional and nice.

ROSALINDIRENE T.
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I appreciate the excellent and professional level of customer service that I received from Jeff on my pickup and return of the equipment. He is a very courteous and caring employee and management should be proud to have him as a representative for the company.

Charles B.
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Le client n'a pas laissé de commentaire.

APRIL CHARISSE L.
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Keep up the good work.

TITO T.
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Le client n'a pas laissé de commentaire.

SANDRACHRISTINE B.
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Le client n'a pas laissé de commentaire.

CARLA M P.
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Could have called me to see if I was still coming because my ride was late picking me up and they cancelled my truck. I was able to get a 10 footer but it took me.forever to get moved. I still don't know h

JOHN B.
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See above.

Harold C.
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Le client n'a pas laissé de commentaire.

WILLIAM ROGER E.
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The person behind the counter had his crackers in cellophane. What a would a great experience. All the instructions, definitions beside pleasantry and courtesy. The young mans name is Jeffrey Fritchman. KUDO's

ROXANNA JEAN R.
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The only issue I incurred was connecting to the network to finalize my return of the rental. I could not connect with my cell or husbands cell and had to call the company to report my return. The representative (Bryan) was very polite and apologetic with my issue. I truly appreciate the company and team members that I encountered during this rental.

ROXANNA JEAN R.
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The representative (Keith Love) had no help (that was visible) but still managed to assist all clients who were returning rentals or picking up rentals. I definitely will recommend and use this location future services.

KIMBERLY RENEE R.
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Le client n'a pas laissé de commentaire.

LAWRENCE DAVID F.
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Jeffrey was very informative and gavesome tips on getting the chains from dragging and double checking coupler tightness. Very courteous as well. Facility was the most well organized UHaul location I can ever recall being g in.

marjan I.
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Great staff great service

ROBERT JAMES L.
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Le client n'a pas laissé de commentaire.

CAMILLEREGINA C.
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The young man who assured me was very professional.

NADERFAROUK E.
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Le client n'a pas laissé de commentaire.

Mena F.
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We were billed for 2 days and only had it for 1. It was never explained that we had to do a exit process when returning. Just to drop the keys in drop box. Also was charged a cleaning fee I did not know we had to sweep and mop the debri from moving. There was no trash left in the truck. I feel like I'm being scammed who pays 265 dollars for 1 day I might as well had paid movers...terrible.

STACY DARNELL B.
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Le client n'a pas laissé de commentaire.

CARLISA W.
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Le client n'a pas laissé de commentaire.

EVA MARIE F.
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Great Customer Service Staff was Excellent and professional.

Michael N.
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Le client n'a pas laissé de commentaire.

DIANE D.
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Le client n'a pas laissé de commentaire.

Alexusshatrice S.
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Le client n'a pas laissé de commentaire.

Mark B.
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Excellent

ALEXANDRAMARIE H.
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Le client n'a pas laissé de commentaire.

CHARLESRONALD S.
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Le client n'a pas laissé de commentaire.

RAY LEE B.
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Le client n'a pas laissé de commentaire.

Harold P.
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Le client n'a pas laissé de commentaire.

DONNA C.
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The young lady was very attentive. Very good customer service. This was my second time using this location within less than a 30 day period. I'll definitely use them again.

WENDELL RAY C.
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The wait for phone calls is too long..there should be someone at each location handling inconing calls.. Not just incoming customers. Jeff was excellent very user friendly and professional!

KENNETHLOREN H.
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The person that put on the trailer to my car did not tighten up the chain well and I had to stop because they were dragging on the ground. When I brought it back I pointed it out to him and he (in my opinion) made up a lame excuse of how it happen. Either way it was OK

DIANE D.
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Le client n'a pas laissé de commentaire.

GERALD ELMER H.
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Le client n'a pas laissé de commentaire.

Stephen J.
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Keep up the good work.

KAREN SUE C.
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Le client n'a pas laissé de commentaire.

Cherylann Y.
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Excellent service, excellent workers, excellent experience! Thank you.😊

Brandon T.
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Le client n'a pas laissé de commentaire.

Jeane S.
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Le client n'a pas laissé de commentaire.

Margo W.
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That the steering wheel or the inside of the driving compartment be wiped out. I do believe the young mans name is Jeffery who helped me. Great worker! He was always calm and always helpful!

SHANETTE MICHELL K.
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Staff was very helpful and very friendly. It was a very rainy day and they made the pick up and drop off a breeze!

Scottmatthew D.
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Fast, friendly and efficient

scotty K.
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Le client n'a pas laissé de commentaire.

OVELLA MAPLES D.
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There were no moving pads in my truck and I added them in my cart paid the 5$ The trucked smelled really bad and ran poorly

GLORIA C.
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Le client n'a pas laissé de commentaire.

MARIONWADE D.
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This is not my original pick-up site when i registered. I never received a e-mail or anything saying the pick-up site had changed. Which cost me valuable time and monies.

MICHAEL DEON W.
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I never received my receipt via email once my rental was returned and the contract was closed out!

Judith H.
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Le client n'a pas laissé de commentaire.

RHONDA RENEE D.
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I thought Jeffrey (9 mike location), Ashley l8 mile lication) was a big help too ke.

RETONDA H.
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Friendly people clean trucks thanks for all you guys help stay safe

James A.
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Clerk did quick of vehicle and said all was good since truck was prepaid.

Maya C.
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Please let customers know in advance if rental equipment isn't available. I've been renting from u-haul for years and that's the only problem I've ever had and it's most likely due to the pandemic. I have no further suggestions customer service is great!

NONE S.
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Thanks UHaul team.

MICHAELLEVON T.
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Higher a trust worthy manager, he tried to scam me

JEROMY JAVON P.
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Le client n'a pas laissé de commentaire.

Michael I.
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Le client n'a pas laissé de commentaire.

JUAN YVONNE K.
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Great service

Kiesha M.
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I can't remember the associate that helped me but he was very pleasant and helpful he was awesome

Rick L.
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Easy pick up. Easy drop off. Quality vehicle was perfect for our use and drove very smoothly. Staff at this location was excellent! Will definitely be back next time we need a rental vehicle

MATTHEWJAMES R.
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The person that took care of us at this location was courteous and very professional. He was able to tell us about the trailer and how to maintain it safely.

Non reviews have been submitted for this location.

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