Nothing, I believe you guys have great customer service!!!Jorge G.
Customer Reviews for U-Haul at Veterans & Williams
Pour nous contacter
Kenner, LA 70062
(Located on the corner of Williams Blvd and Veterans Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DEREK P.
Le client n'a pas laissé de commentaire.WESLEY H.
Very good customer service. They take their time explaining everything and very helpful making sure the motorcycle trailer was secure and no issues. I will always use this location in the future. ThanksALVIN D.
Manager was not friendly, looked like he was running the entire location by himself/ Had no one their to help him. He needs someone to help him.DONALD M.
Le client n'a pas laissé de commentaire.tyles H.
Fast and easy serviceCHARLES B.
1 tire on trailer was an old tire that should have been replaced. Also was very low on air.DANIEL JESSIE C.
Le client n'a pas laissé de commentaire.alfred H.
Thank you and God-blessMICHAEL L.
Very poor experience. Poor communication. Charged a whole day for truck that was 45 minutes late. Renting location gave us this time for free.Rude people.Recommend not using this location. Try renting and dropping off at another location in the area.Wayne B.
Le client n'a pas laissé de commentaire.kadrina M.
The customer service is the worst I ever see they don't help at all no even treat good the people I prefer to drive more and go to another store but never gets back to this one and I'm tell all my friends and familyURS A.
Le client n'a pas laissé de commentaire.James N.
Drop off was great - the guy was very helpfulEugene R.
First off I had a great experience in store with the lady that took care of us. Secondly, the truck had a little less than half of a tank and the app was not letting me take a picture or anything when I first got the truck. So I just left it alone and didn't get a picture or anything. I finally decided to take a picture when I thought about it 2 miles down the road. Just 2 miles. It was still below half tank. The paper work when I looked at it said there was over half a tank. So I had to spend 12 $to put gas in the truck to go only 9 miles for an hour and a half to move a dresser. So I spent 42 $for a 19,99 $ truck that I took 9 miles to move a dining room table into my home from a neighbor because I knew no one with a truck. I had to fill the gas up to what the paper said because you would charge me 4 $a gal for gas. It's not like gas isn't already gouging us. So I think it was wrong that I had to put more gas in than I used. I put 12 $in for a 9 mile drive. I was gone an hour and a few mins to just pick up a table on veterans blvd to bring to my house on vets right ip the street and I paid 42 $for everything. Don't mind paying the miles but the gas is what got me.Kimberly Q.
Le client n'a pas laissé de commentaire.MATTHEW E.
Reliable equipment! Drove 2 000 miles with no issues.Christopher C.
Le client n'a pas laissé de commentaire.Craig F.
Charged me for an extra day because they didn't put the return in the computer until later that day when the return was made on time. The person who received the return was very unfriendly and I had to pull information from him on what to do.CHAD B.
Very helpful Manager and staff.Margaret F.
Friendly folks at both locationsJOHNNIE W.
Le client n'a pas laissé de commentaire.Gregory H.
They first gave us a truck that had eggs in the tires the switched the truck without inspecting it first and tried to charge us for the gas that was on the first truckCHANNING J.
Le client n'a pas laissé de commentaire.Bruce J.
Le client n'a pas laissé de commentaire.Eric J.
Very professional!Randall R.
I love ðŸš˜CARLOS T.
Le client n'a pas laissé de commentaire.ABRAHAM G.
Le client n'a pas laissé de commentaire.MARK J.
Le client n'a pas laissé de commentaire.DEBORAH H.
Le client n'a pas laissé de commentaire.MICHELLE R.
Le client n'a pas laissé de commentaire.CHRISTOPHER N.
Le client n'a pas laissé de commentaire.Joey B.
More people available to work or help out. Only had one person working and she was very busy.Lakita H.
Everything was fineROCHEE J.
lights did not work on tow dolleySTEVEN V.
Le client n'a pas laissé de commentaire.DERICKA H.
Le client n'a pas laissé de commentaire.HUBERT G.
Just keep up the good customer service ,easy renting and good prices !JOSE H.
I did not use the Dolly for 2 whole days. I only used it 1 day and 5 hours.EUDY R.
Everything went smooth. No suggestions.VERNON B.
Le client n'a pas laissé de commentaire.TARRA S.
All goodMaecel L.
Le client n'a pas laissé de commentaire.Timothy P.
The truck that I rented had issues. The air conditioning went out and the truck started having issues on my way back from LafayetteAndrew A.
Le client n'a pas laissé de commentaire.michael B.
Le client n'a pas laissé de commentaire.Roy B.
Le client n'a pas laissé de commentaire.RENARD P.
The general manager who has been an employee for almost 30 years he was kind helpful courteous and he made our entire experience a easy and happy day. He even checked the bathroom before I went in to use it to be sure there was toilet paper. And even the bathroom was tidy. All and all great employee deserves praise and he is a great employee.LISA L.
Le client n'a pas laissé de commentaire.GERALDINE H.
Awesome service!ronald G.
Be certain your agent is customer friendly. He was rude and not pleasant at all. His attitude does not make a customer want to return to that location, but it was actually the agent doing the paperwork with a bad attitude, not the location. MerciJANICE S.
If someone can't help them out in make it easy for them. Make the storages climax control.DANIEL W.
We have been renting from Uhaul at this location in Kenner, LA for many years. I would like to commend William, the manager for his outstanding customer service and patience. He goes above and beyond the usual to make sure he has the equipment you need in a timely manner. Very very nice personality.WILLIAM C.
Le client n'a pas laissé de commentaire.DERRICK G.
Le client n'a pas laissé de commentaire.Nicole U.
Le client n'a pas laissé de commentaire.DENIS G.
Everything was great.MONA C.
Le client n'a pas laissé de commentaire.John W.
I had a reservation for 7:00pm pickup and was running behind and when I got to pick it up around 9:00pm the app showed my pending reservation but wouldn't let me get it. After I pulled away from the Uhaul it popped up and then told me they cancelled my reservation. It would have been nice to have known my reservation was cancelled before I showed up.Jonathan C.
Le client n'a pas laissé de commentaire.Robert H.
The customer service representative at this location was one of the rudest people I have ever met. He did not bother to say "good morning" or "thank you." He mumbled instructions to me. No manners whatsoever. He apparently hates his job. The truck steering wheel had obviously not been cleaned as it was grimy, something not very good in this time of COVID 19. The truck had only 30 miles of gas left so I immediately had to fill it up. When I called to confirm my reservation the day before because I was told I couldn't be guaranteed a truck, I was on hold waiting for someone to pick up for 53 minutes.SANDRA H.
Le client n'a pas laissé de commentaire.Renard E.
Le client n'a pas laissé de commentaire.Lillian W.
It was an easy process to pickup and return the trailer I rented.Frederick K.
Le client n'a pas laissé de commentaire.CHAVARRIA D.
Le client n'a pas laissé de commentaire.JERAMIAH M.
Everything went great. The worker was very nice and helpful.CHRISTOPHER B.
No need to change anything. I have used several times over the years and always great. MerciEDWARD N.
I've akways preferred UHaul over others. Always Satisfaction. And that's Guaranteed!!!â¤ðŸ˜·CATISHA P.
Le client n'a pas laissé de commentaire.alfred H.
great experience, everyone very niceCASSANDRA C.
Le client n'a pas laissé de commentaire.chiquita W.
Everything was goodOMAR M.
Your mileage rate is high.LATKEITH D.
Le client n'a pas laissé de commentaire.FREDRICK W.
The General manager wasn't a nice person he didn't smile or explain anything to me .He didn't ask me to check the truck. I ask a question and he almost bit my head off .Don't remember him saying thank you. I really needed the truck or I would have left it thereKaren W.
Le client n'a pas laissé de commentaire.gloria P.
More approachable, friendly, and honest team members.Charles S.
Le client n'a pas laissé de commentaire.Kirk J.
Get new employees. They are very rude and they don't explain anything to you.ORLANDO M.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.ALLEN B.
I forgot my saleswoman name but her customer service was greatDarrell B.
Le client n'a pas laissé de commentaire.CALVIN H.
Le client n'a pas laissé de commentaire.MICHAEL C.
Le client n'a pas laissé de commentaire.PERCY W.
Le client n'a pas laissé de commentaire.Yvette T.
Good team work !NARESH KUMAR K.
Le client n'a pas laissé de commentaire.CHARLOTTE J.
Nothing just keep up the good woek!adler C.
Le client n'a pas laissé de commentaire.TERRY H.
Le client n'a pas laissé de commentaire.alfred H.
Le client n'a pas laissé de commentaire.Glenn D.
Le client n'a pas laissé de commentaire.carissa M.
Le client n'a pas laissé de commentaire.Melody L.
Le client n'a pas laissé de commentaire.Nelson P.
Some of the staff are very pleasant. Others, less so. It doesn't take much effort to say "hello" or "please" or "thank you".William B.
BadMichael H. | Expérience générale
No service to be found on drop off date.Michael H. | Expérience générale
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