Le client n'a pas laissé de commentaire.PETER G.
Customer Reviews for U-Haul at West 7th
Pour nous contacter
Eugene, OR 97402
(Customer parking available across the street at the Big Y)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Gayle S.
Overall great experience thank youJohn H.
Excellent service, kind staff. Understood I'm human and made a mistake, allowed me the time to correct it no harm done(forgot dollie at another location)Whitney F.
Le client n'a pas laissé de commentaire.Josue B.
Nothing to improve. I am completely satisfied. We even left our sunglasses in the vehicle at return time and were able to retrieve them the next day with no issues.Guadalupe E.
Le client n'a pas laissé de commentaire.Noah T.
Le client n'a pas laissé de commentaire.Stephen L.
Le client n'a pas laissé de commentaire.Kristy G.
Le client n'a pas laissé de commentaire.James R.
The after-hours truck return was a nightmare. It took forever to figure it out. I only drove the van for 29 miles, and I put in 10 $in fuel. You still charged me 18 $for more fuel. I have a seriously hard time believing it needed more fuel and I think that's your way of gouging your customers to make an extra buck. Overall, very dissatisfied customer.Debra F.
Really friendly help from the guy working. That hasn't always been my experience in the past at other locations, so it was niceJohn A.
Le client n'a pas laissé de commentaire.Daniel E.
we called before we rented your equipment and were told the truck could be taken to the town that we were moving from. we were moving from a home to storage rental in same town. We then rented and were told that we had to go pick up in a town 15 miles away and then had to return to same town this caused us to pay mileage to and from We still do not understand why this happened when Veneta Oregon has a Uhaul rental center. Having to drive caused us to loss of important moving time. We were having to move our daughter out of a domestic violence situation and were very limited on time. We feel we should get a refund on the mileage we paid for the hardship it put on us to go additional miles we should receive a percentage of the rental of the truck thank you The Truelove's email@example.comRobert T.
Le client n'a pas laissé de commentaire.Christina M.
We were impressed by the cleanliness of the place. Reserving the truck was easy. Returning the truck was easy. We got to borrow a truck for a day and accomplished a lot and then we went to see the new James Bond movie . Excellent day, thank you!DAVID P.
I had originally rented the truck for 6 hours, from 9:00-3:00. I thought I was paying the entire day fee. When I asked if I could bring in the truck after 3:00 but before 5:00 I was told it would cost me an extra 35 $. That's as much as I paid for 6 hours. I had the truck back in time but thought this was quite unfair.Mark A.
Le client n'a pas laissé de commentaire.gary J.
Le client n'a pas laissé de commentaire.Jason K.
Le client n'a pas laissé de commentaire.HOWARD N.
Amazing, friendly & knowledgeable service. I am a repeat customer!BEVERLY S.
Le client n'a pas laissé de commentaire.STEVE B.
The online reservation system has some bugs. Can be very contradictory. The online system to pick up the van was tedious. I wish I'd asked for in person check in.Rhonda L.
Le client n'a pas laissé de commentaire.KURT W.
Le client n'a pas laissé de commentaire.Sandra B.
Chains were not put on properly and broke OTW.Tereasa W.
Prompt and courteous service. Good equipmentMARK S.
Le client n'a pas laissé de commentaire.Stephine S.
Keep friendlySusan M.
Le client n'a pas laissé de commentaire.David D.
Manager was super rude to me about not being able to leave my car at the location, which is understandable but I was told two seperate time it wouldn't be a problem to leave my personal vehicle at location for years 2 hours I would be using equipment.. reassured two times it would be fine and manager copped an attitude with me about it and basically canceled my reservation because I told him what I was told when booking reservation. He wasn't having it and wouldn't even let me speak. Very disappointed in the customer service at this location. I would never recommend this spot to anyone I care about. Maybe an enemy but never a friend. Im never going back there to be treated like crap again, screw that place and that particular manager.charles F.
Le client n'a pas laissé de commentaire.Shaunna D.
Lights were shorted out and barely working causing me to be pulled over 3 separate times I'm 3 different towns, which caused me to be late on the return. Not to mention no worker mentioned I needed to check in apon drop off so you all charged me for that as well.Kenneth W.
Chris, OWNER is AWESOME!MariaN S.
Le client n'a pas laissé de commentaire.suzanne G.
Friendly, helpful, engaged and focused staff. Merci!Amie A.
A part was late being delivered so I had to reschedule. That caused some problems for me So I suggest you be more conservative in your installation scheduling. A minor complaint - the people were sharp and friendly.cy H.
Le client n'a pas laissé de commentaire.Amy D.
The young man who helped us early could have been friendly.Dane P.
The after hours drop off is easy to useRobert C.
Le client n'a pas laissé de commentaire.Robert F.
Le client n'a pas laissé de commentaire.Justin L.
Le client n'a pas laissé de commentaire.Russell M.
the online reservation system I found problematic, confusing and inconvenientAndrew S.
Friendly, mask-conscious, CLEAN, courteous and kind. Couldn't ask for a better experience during a chaotic weekend of moving.Michael G.
I left the yard with a litle bit less than half a tank. I put enough gas in the tank to bring it back up. I was charged extra for gas. Bad service and no discussion. They just charged me. Not cool.Nicholas G.
It was all greatKelly E.
Everything was great ans we appreciate it thank you .Trisha F.
Le client n'a pas laissé de commentaire.Adam T.
Le client n'a pas laissé de commentaire.TERRY B.
Nothing, Roseburg Oregon u-haul employees are Great and did a Excellent job !William K.
Brand new truck and the crew was very helpfulCurtis D.
Le client n'a pas laissé de commentaire.NANETTE T.
Le client n'a pas laissé de commentaire.DEAN F.
Le client n'a pas laissé de commentaire.Michael Y.
Le client n'a pas laissé de commentaire.LOUIS D.
Le client n'a pas laissé de commentaire.Diane B.
Le client n'a pas laissé de commentaire.FLORA F.
Quick pickup was helpful for our busy dayNick W.
Wonderful customer service!Caitlin V.
Left my wallet in the vehicle when I returned it and the staff was very prompt to call and let me know. I was very appreciative of this.John L.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.Shannon T.
Great customer service and great ratesJames J.
Charged me for time over 24 hour limit which uhaul did not make known except in small print. Only 2 hours late anyway. Penske for me going forwardJohn R.
My only complaint is that I was charged a 10,92 $ fuel charge, when I fueled the vehicle back up to the appropriate level. I followed the receipt, and what the reservation worker, which appears is also the owner, told me to fill it up to on Sunday when I picked it up.buck P.
Outstanding service. Highly efficient and economical. Can't ask for more than that.WILLIAM B.
Le client n'a pas laissé de commentaire.Rodger G.
Le client n'a pas laissé de commentaire.Ed N.
Very prompt and courteousBradley F.
All goodPaul M.
Thanks for your service! I will definitely come to you again for transportation needs in the future. :)SEAN H.
They were fantastic, quick, efficient and helpful. What more can you ask for!Michelle P.
Le client n'a pas laissé de commentaire.jeffrey S.
The owner personally helped with the check-out process. Merci.Van T.
Le client n'a pas laissé de commentaire.CARLOS C.
Le client n'a pas laissé de commentaire.ERIC P.
Le client n'a pas laissé de commentaire.devon P.
Le client n'a pas laissé de commentaire.TOM E.
Le client n'a pas laissé de commentaire.Ronald K.
Such a great experience! So friendly and easy in and easy out. Can worked out perfect .JoEllen P.
Le client n'a pas laissé de commentaire.JOAN P.
Le client n'a pas laissé de commentaire.Martin L.
Le client n'a pas laissé de commentaire.BLAINE R.
Le client n'a pas laissé de commentaire.Pat F.
They were extremely helpful. Was very pleased and grateful. They deserve 10 stars!!!Trudy A.
Very dependable truck. Personnel were very knowledgeable about the equipment.Linda N.
Le client n'a pas laissé de commentaire.Coleen M.
Le client n'a pas laissé de commentaire.Stephen L.
Le client n'a pas laissé de commentaire.Mary W.
Le client n'a pas laissé de commentaire.Stephanie C.
Le client n'a pas laissé de commentaire.ARTHUR T.
Le client n'a pas laissé de commentaire.LESLIE ANN W.
Le client n'a pas laissé de commentaire.Cheryl V.
Everything was fine...couldn't ask for more, really. I especially appreciate your courteous, professional staff. They are always friendly and efficient.Paula L.
Employees were very friendly and accommodating. Web check-in is more cumbersome than just going inside, which defeats the purpose. That process should be streamlined, but overall a good experience and great employees.ALEXANDER M.
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