Great experience... again! I have used this U-haul location for over 10 years, and never had anything but good, professional service!Beckie S.
Customer Reviews for U-Haul at Westminster
Pour nous contacter
Westminster, CO 80031
(@ 80th St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de VR
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Samuel W.
Le client n'a pas laissé de commentaire.ALISDAIR D.
The equipment was fine. The customer service was god awful. Every time I have used U-Haul, the customer service is so terrible. If U-Haul had any viable competitor with half decent customer service, I would switch to them. I marked â€˜Not Applicable' on the â€˜Would you recommend this location to a friend?' question because I would never recommend U-Haul to a friend. My friends do use U-Haul, because there is often no other choice. If you're using U-Haul, you pick the closest location to you not the highest quality.BROOKS B.
Le client n'a pas laissé de commentaire.Corrine C.
The manager was an outstanding person, communication and courtesy was excellent!!Claude B.
When we arrived the rep was helping another person, he did a great job acknowledging us and letting us know he would be with us soon. We were helped, explained pricing, and on the road very quickly. Checking in the vehicle and the payment process were very simply.Talisha S.
Le client n'a pas laissé de commentaire.MARCO Q.
Everything was great, the service was terrific and had a great experience. Thank you for your servicePAMELA W.
Sam was great.Jeanall V.
Sam is great!Sara F.
Nothing it was good ðŸ‘Landon B.
Le client n'a pas laissé de commentaire.GABRIEL I.
Very nice friendly staffEDWIN MARCIAL P.
Le client n'a pas laissé de commentaire.Timothy F.
Same as above comment Sincerely Dana Jacklin and familyDANA J.
Le client n'a pas laissé de commentaire.Gregory O.
everything but the lady i picked up from. she was rude and gave me the wrong truck. otherwise i'm delighted.KELLY P.
Was called 3 hours after I returned the vehicle because they had not checked it in and the key was hung in the wrong location. Highly unprofessional attitude and tone of voice!Eric S.
Great customer service, genuine workers.Michael D.
Le client n'a pas laissé de commentaire.Nancy M.
Le client n'a pas laissé de commentaire.Matthew O.
great general manager!James C.
Le client n'a pas laissé de commentaire.KASSANDRA T.
Sam was awesome helpful kind. I would definitely go there againKELLY R.
The self return was complicatedMANUEL S.
Le client n'a pas laissé de commentaire.Michael M.
Best experience at a UHaul i have ever had kind friendly Great experience very nice and well informed staffRICHARD C.
Le client n'a pas laissé de commentaire.Demetri J.
Could not have gone better! Great job!MICHAEL B.
Le client n'a pas laissé de commentaire.Laryssa N.
Le client n'a pas laissé de commentaire.DONALD H.
Clean the trucks. Although GREAT customer service!!Shideewum M.
Le client n'a pas laissé de commentaire.Gary B.
The rental sheet was awesome! She took care of me in a speedy and professional manner.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.Luana M.
Le client n'a pas laissé de commentaire.Karen A.
Le client n'a pas laissé de commentaire.ANTONIO G.
Le client n'a pas laissé de commentaire.Brett S.
Le client n'a pas laissé de commentaire.SEAN B.
I found it very difficult to contact the office. The online service is also very difficult to get through on.ARLENE L.
Le client n'a pas laissé de commentaire.RICHARD W.
Good serviceSamuel H.
Le client n'a pas laissé de commentaire.Megan P.
Amazing customer serviceMark S.
Le client n'a pas laissé de commentaire.Anthony D.
Le client n'a pas laissé de commentaire.Jennifer R.
Sam, was amazing she explained everything well and made me feel very welcome and I was proud to be a customer! My hat goes off her! Thanks SamLisa M.
At time of pick up the man who looked as if he were purposefully trying to take as long as possible in order to waste my time was not wearing a mask. He was not suffering from any deficit; he was lazy and rude, and couldn't answer any of my questions. Maybe he's new, but he certainly isn't trying very hard at all. He barely looked at me. At drop-off, neither of the two employees wore their mask, and the woman even tried to engage my wife in conversation at close distance while she was sitting in her car. The van stunk of stale cigarette smoke and the windshield was cracked. As an added touch, this facility didn't bother to remove the 4 inches of snow on the windshield from the night before - I had to do that with my arm. I am in need of a cargo van for several more trips over the next six weeks but I'll either be going to a different location or with enterprise. The woman at drop-off needs more training asap and the man (pick up and drop-off) should be let go immediately as he clearly doesn't want to be there anyway. I'd gladly pay more for better service elsewhere.JASON K.
I was completely satisfied with my serviceMark M.
Sam made extending the rental super easy. For a whole day of non stop moving, the price was right on!!!Paul P.
The woman working and helping me was so kind! She made the experience very very pleasant. I will definitely come back to this location because of her!ELIZABETH R.
Le client n'a pas laissé de commentaire.James T.
Everything nice thank youMARIA F.
Loved the girl who helped us!Tim J.
Excellent experience.Burton B.
Le client n'a pas laissé de commentaire.Timothy H.
Chris was very friendly and helpful when I picked up the van. Using the app to move the return time to later in the day was easy. I first tried to call to do that based on Chris's suggestion and was on hold for 25 min before hanging up and trying the app. Next time I won't bother calling but it would've been nice to be able to get to a person more quickly.Adam B.
The general manager here was very helpful to work with on both occasions. I was impressed by the friendliness of the staff.Russell A.
Le client n'a pas laissé de commentaire.JONATHAN D.
Good cerviseJUAN R.
The guy helping me yesterday was super nice!!Michelle A.
The store is really small and crowded with packing supplies. Not a lot of room for customers to stand. Van rental went pretty smoothly, except for the previous customer returning the van right at the time I was supposed to pick up. Maybe there should have been a bit of time between rentals to allow for vehicle check in to be completed before the next pick up.Sara L.
Le client n'a pas laissé de commentaire.MARK L.
Staff would not wear masks. Customer service was horrendous! The Back of the U-Haul was dirty and the center console inside the truck was not secured in place and it moved the entire trip. The console could not be secured because the brackets were broken. When we told the woman that worked there she laughed and said the trucks are old like me you'll just have to live with it. I'm extremely disappointed and doubt I'll use U-Haul again.RODNEY K.
Nothing really this UHaul location is always pleasant and helpful.ARLENE A.
Le client n'a pas laissé de commentaire.DENNIS C.
Thank for usTHAI H.
Le client n'a pas laissé de commentaire.ronald C.
Le client n'a pas laissé de commentaire.Matt H.
Le client n'a pas laissé de commentaire.MICHAEL M.
Nothing. Absolutely nothing. You need to give the employees at 8001 Federal Blvd a few paid days off and a raise! I rent from you once a month. This store is well run.Joel M.
The driver's side visor is broken.LEVI G.
Really does not matter what I say. U-haul will continue to do crappy job. I only used them because I had no other options at the time. Just use a prepaid card not your credit card or debit card as U-haul is notorious for overcharging you and it is a pain in the rear to get your money back. I suggest paying more for better service and piece of mind for your wallet.ASHIAN J.
Fast and easy pick up and drop off.Adam H.
Le client n'a pas laissé de commentaire.Cherie D.
I was happy with everythingRussell L.
Le client n'a pas laissé de commentaire.Ryan S.
Le client n'a pas laissé de commentaire.Elizabeth S.
Le client n'a pas laissé de commentaire.BETTY M.
Le client n'a pas laissé de commentaire.JOSEPH G.
Le client n'a pas laissé de commentaire.MICHELLE C.
Le client n'a pas laissé de commentaire.ALEXANDER W.
Le client n'a pas laissé de commentaire.Josh B.
The young man who tried to hook up the tow trailer did not know what he was doing! I had to stop twice to have it redone and lost precious travel time. The straps came loose, and the chain on the bottom of the trailer was not hooked up right and the hook to the right side was dragging the pavement. Very scary!!!REBECCA B.
Le client n'a pas laissé de commentaire.Flavio A.
Le client n'a pas laissé de commentaire.DIXIE C.
Le client n'a pas laissé de commentaire.joseph M.
Have wifi available for when you return the vehicle. It took me 20 minutes to send my return only to find out I was charged 20 $because the photos and return didn't go through.Sheri D.
Great serviceCLIFFORD W.
Awesome customer service!MARIA A.
Le client n'a pas laissé de commentaire.RODGER P.
Great job staff.COREY S.
Offer them a dolly with any amount over 500$KEIANA H.
Le client n'a pas laissé de commentaire.JULIANNA A.
Sam was amazing! Her professionalism, knowledge and great attitude will definitely bring me back to this location for my future rental needs. Merci encore!matthew S.
We arrived at 7:30 PM to pick up our truck using the app to check in. After multiple tries, we completed all the steps but it said there was a problem with the credit card so we went inside to complete the transaction. The clerk was then unable to access the rental bc it still showed us as being on the lot checking in. By the time she got us checked in, the location was closing and we were being rushed out the door. She said there was a 28 $credit on the account but she did not know what it was for and did not explain anything about the rental. When we got in the truck, the gas gauge said it was 15 miles to empty so we put gas in the truck the next day before driving to our destination.Tara H.
Checkin and checkout was fast and easy. I dealt with 3 employees over a two day period. They were all friendly and professional. My experience was exceptional pleasant!Stephen B.
We had a great experience. Everything went well and we would definitely use this location again.KELLY R.
Really good customer service very helpfulCHARLES H.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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