Le client n'a pas laissé de commentaire.love C.
Customer Reviews for U-Haul at Westview
Pour nous contacter
Catonsville, MD 21228
(By Westview Mall-No Customer Parking Available)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ANTONIO R.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.LAPENA B.
Le client n'a pas laissé de commentaire.DINESH S.
Le client n'a pas laissé de commentaire.Gregory A B.
Le client n'a pas laissé de commentaire.LILLIAN E.
Le client n'a pas laissé de commentaire.Deloris H.
I was charged for gas after I filled the tank to 1/4 as requested.The staff was friendly and professional at this location . I recommend returning the truck when the location is open if possible.RAUSHEENA B.
My only issue is I was not given a print out or itemized bill. There is a payout from my bank account but no itemized bill for me to check what I was actually billed for. I need to be able to make sure it's correct.DEVERLA W.
Tirek Williams, at U-haul Westview was great! Had a wonderful experience with our rental. Would absolutely recommend this location and will use again when the need arises.ASHLEY B.
Above average customer service and professionalism!!! Highly recommended ðŸ'ŒMARCUS B.
I wa slightly concerned that customer parking was behind the building as opposed to the side or front. it made me concerned for others safety. It also was inconvenient due to the windiness and cold weather. While I also understand why the workers are adamant about not having anyone parked in front of the building, the way in which I was instructed to move my vehicle was a bit strong handed given that it was a colder night where people would naturally want to park closer to the building. This goes back to my initial point of having some customer parking up front of to the immediate side of the building.DAVID E.
The young man that was the sole employee on duty, did a great job. I sure hope the management appreciates that man willingness to work that hard. He deserves a bonus and a raise. The store was given an average rating due to the fact there were long wait times while the lone representative of the store handled every thing.Steven R.
Front desk person was extremely rude. Very disrespectful.Martin T.
your professional is excellent.Jessie T.
Le client n'a pas laissé de commentaire.Yaswanth Kaushal R.
The customer service was top notch. They took the time to explain the process and helped me select the right equipment for my needs. Rock on Westview location!!!YAKISE E.
Clean the seats in the main cabinLEANNE M.
Le client n'a pas laissé de commentaire.Kaitlin L.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.Shawnetta R.
The guy who helped me unload the trailer at the U-haul store was extremely nice.Robert Z.
Even better than the pick up. Super pleased with the serviceCarlota G.
I was required to have two phones answered before being able to rent. That was a problem, You should more clearly stress this when accepting a reservation. I was told the truck would have a 12 volt outlet for my GPS. It did not - the slot for it was empty. And the windshield produced a lot of glare when driving into the sun. It should have been better cleaned. Also, finding the right truck in the parking lot was difficult - there is nothing on the outside of the truck to match the number on the keys provided. So the checkout process was poor. (The return process went smoothly.)Richard W.
Did not have the size of truck I requested.CHRISTOPHER G.
Le client n'a pas laissé de commentaire.THERESA B.
Le client n'a pas laissé de commentaire.Matthew M.
Le client n'a pas laissé de commentaire.RODNEY W.
Be up front on total cost and options for mileage. I paid a extra 157 $after already paying 107 $I am pissed I wouldn't have got the truckWENDELL B.
Le client n'a pas laissé de commentaire.Lawrence G.
The staff at this location are always pleasant and helpful! Keep up the great work!!DIANE J.
Not sure why all the names were scratched off the buttons for driving and radio. although fully signed up and paid for, the sign-in still has many repetitions.JOHN H.
The service was excellentYASIN M.
Le client n'a pas laissé de commentaire.Kevin H.
roadside assistance didn't answerNYLA C.
Le client n'a pas laissé de commentaire.FRANCES D.
Le client n'a pas laissé de commentaire.HITEN P.
Le client n'a pas laissé de commentaire.LILLIAN E.
Met every expectationBrian C.
Le client n'a pas laissé de commentaire.THOMAS O.
Le client n'a pas laissé de commentaire.Eric T.
Le client n'a pas laissé de commentaire.Kimberlee D.
Le client n'a pas laissé de commentaire.clarinda P.
Le client n'a pas laissé de commentaire.Joseph B.
The truck I drove got 4 miles to the gallon. I put 55 $of gas and drove 60 miles. This truck needs to be replaced.Thomas M.
Very customer service friendly!TONYA T.
When picking up via mobile please tell customers to bring a second form of ID and/or 2 references. I did d not have my passport with me and I f my references missed the call because they were busy. We ultimately went inside to pickup the truck. But it was worth it because Damon provided exceptional service.sheeri G.
No a large space but the staff is proactive and everything went wellRICHARD G.
Le client n'a pas laissé de commentaire.Brandon T.
Return process drop off key line 2 long thought they would txt me receipt didn get 1MONICA F.
Explain the app better. I was unable to modify my return date. Took 3-4 hrs of my time to use phone number provided. Was told I can't change my â€œreservationâ€ return date on the app because it's not a reservation anymore once you pick it up. I was billed for the original time frame but was unable to get a copy of the receipt even at the final drop off location. They could not get me a copy of the first receipt only could get me a copy of the addition days I had the equipment. I called the number they gave me and waited almost an hr for a call back. The person was nice and said they would email me both receipts, but only got the same one I had. I called again and went through the waiting period on the phone. This time a different person finally sent me the receipt for the first bill I received. This was on my work credit card and I am required to have a receipt.manuel F.
I the truck was dirty when I picked it up. I reported this when I dropped the truck off but you charged me a 25 $cleaning fee!CANDICE W.
What ever was sprayed on the floor mats of the truck made it EXTREMELY slippery and DANGEROUS !!! I almost fell 3 different times when climbing in and out of the truck. I drive large trucks for a living so it's NOT that I'm not used to trucks,JENNA M.
Get more help. There was only one person working -- answering phones, entering rental data into the computer for customers, gathering rental supplies and putting them in the vehicle, etc. Also -- it was not clear to me that once I signed the contract, I had to move the vehicle off the property. I wanted to leave it there for about 30 min to pick up my son, so he could drive my car home. The U-Haul employee said I could not do that - I had to immediately move the U-Haul off of the property. That should be made clear to a customer BEFORE he signs the contract and pays.James H.
Don't charge for miles not even driven without reimbursementNINA H.
Awesome location. Been to a few. This one is with the extra miles to use!Azriel R.
Le client n'a pas laissé de commentaire.Ancil W.
Very nice staffNICHOLAS G.
Le client n'a pas laissé de commentaire.Rakesh B.
Le client n'a pas laissé de commentaire.Ya'el B.
Excellent experience, would use this outfit again!Embress H.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.MARGARET D.
Their employees are excellent I had no issues when I picked up my truckALVENIA W.
Easiest drop off ever! The crew was attentive and very pleasant.EDWARD S.
Le client n'a pas laissé de commentaire.BONNIE B.
the parking situation is horrible - also asking for a contact that can verify the identity AFTER the individual has successfully rented from uhaul several times in the last year AND has provided their drivers license and credit card and a freshly taken selfie does not make any sense.MICHELE C.
Le client n'a pas laissé de commentaire.Alice B.
great service and staffGregory A B.
Le client n'a pas laissé de commentaire.Antoinette D.
The staff was professional, knowledgeable, helpful and friendly. Renting from here was a very positive experience.Gloria K.
Le client n'a pas laissé de commentaire.Jacquelyn E.
EVERY TIME I use the services of this location I ALWAYS get excellent and friendly customer service. 10 Stars !! Thank you Catonsville Rt 40 UHaul!Kimberly P.
Le client n'a pas laissé de commentaire.WAHEED K.
The person who took care of the rental was quick and polite.Marco A.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.MARY W.
Le client n'a pas laissé de commentaire.Kathleen W.
Le client n'a pas laissé de commentaire.Marquita D.
This Man was Amazing. Wonderful experience.Quiana R.
Le client n'a pas laissé de commentaire.ISAAC E.
Le client n'a pas laissé de commentaire.BARINDER S.
Le client n'a pas laissé de commentaire.MARGARET D.
All of the employees I came in contact with were eager to help and knowledgeable.Richard A.
Le client n'a pas laissé de commentaire.Jeffrey L.
Le client n'a pas laissé de commentaire.Fredric M.
Le client n'a pas laissé de commentaire.RYAN K.
Good service and good customer serviceNathan B.
Le client n'a pas laissé de commentaire.Antoinette C.
The best organized U-Haul Establishment I've ever been to. Well run!Charles F.
Excellent customer serviceSamuel J.
Le client n'a pas laissé de commentaire.TIANNA R.
The owner was very friendly.Mukta B.
Le client n'a pas laissé de commentaire.Eugene S.
Le client n'a pas laissé de commentaire.Pan L.
Le client n'a pas laissé de commentaire.EVAN M.
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