Évaluations des clients U-Haul Center of Surprise RV

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Center of Surprise RV

Cote générale :

ROBERT W. le

Évaluation :

Payment Center is a total joke. Received late payment letters for a week. I had to call talk to a V.P. he was no help at all. I must commend Sarah Murray is the ONLY ONE who called me back.

Elyn L. le

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I found it to be a convenient reasonably priced option for me. Surprised at how dirty my RV got while under cover but better than being out in an open lot. Nicer if they had water and waste dump.

Theresa V. le

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My unit was in the back lot, though it was very convenient it was also very dusty.... I was not told that it could get so dusty when I moved in. :( Great staff very friendly and helpful.

Lisa C. le

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My only issue was the limited hours to have access to my storage. It I had 24 hrs access I would have stayed with U-haul

david w. le

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Great place for rv storage.

Robin M. le

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Only negative comment would be the inability to pro-rate the RV storage sites. Allowing the billing for one month increments only does not fit everyone's needs.

jessica k. le

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Very pleased with the unit and staff

jefferies s. le

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Craig is awesome and the boss Wayne is very attentive to his staff and to the clients needs. Mr. Jeff Sanzi Unit 6029

patricia c. le

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Great

RACHEL C. le

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Your employees were to concerned about passing me from one rep to the other because it was lunch time or time to go home. Very unprofessional.

Terri T. le

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I used the rv storage. It was well lit and secure. 2 1/2 years abd never any problems.

Denise D. le

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I pray we do not need UHaul again. This site is the worse place I've ever done business with. We will NOT come back. Paperwork was off all the time. Late notices when you're not late.

Russ M. le

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Great

Alvin B. le

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Good group to do business with.

james s. le

Évaluation :

rent on storage was due11/5 moved out 11/3 they billed my credit card for another month 11/5/ called twice and havent got it taken care of $ 175.00 please call 623 518 2442 with answer.

Roderic J. le

Évaluation :

I wish it would be cleaner due to dust but Hard to remedy.Also would be nice to have visible signs for motorhome wash and dumping stations,, overall nice

Fred B. le

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Facility is well protected and clean. The exception is that the asphalt has deteriorated to the point that when vehicles drive through they kick up dust and the RVs are always dirty.

Richard S. le

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Waited 20 minutes even though I had a reservation.

Mark G. le

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your centers are so poorly understaffed. not just this one, every one I go to. stop saving pennies at the cost of the customer. I saw several people walk out on many occasions.

Dorance jerome D. le

Évaluation :

Sorry, but I tried the covered RV Storage and the rates were too high when you consider what you get, eg dirt parking, very dusty, cost.

Joe S. le

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This was the best storage experience of all types that I have had in the last 20 years. Bill is on top of every aspect of the facility. See you next year.