Le client n'a pas laissé de commentaire.
MARIAH G.Customer Reviews for U-Haul Moving & Storage at 10th Ave
930 10th Ave
Columbus,
GA
31901
(@ Martin Luther King Blvd)
(@ Martin Luther King Blvd)
Services dans cet établissement :
Pour nous contacter
930 10th AveColumbus, GA 31901
(@ Martin Luther King Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Beane F.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lyda T. | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
MICHAEL M.- Évaluation :
- 5
Online services were poor.
BILLY B.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lester H.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CLAUDIO G.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jesse A.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
pattie R.- Évaluation :
- 2
I had to wait 50 minutes to get my reserved equipment.
Michael E.- Évaluation :
- 5
I left my wallet in the uhaul when I dropped it off. One of the employees ran over and gave it back before I left in my vehicle. Exemplary.
MICHEAL P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MARK R.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JASON C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JIMMY M.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Kimberly L.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SABRINA T.- Évaluation :
- 3
I went to Uhal to make my pass do payment,the weather was really bad. It was raining so I couldn't use your keypad with my password it was down. Your representative gave me a temporary access card to enter the building I left Uhal shorty to retrieve my unit key from home. When I returned couldn't open my unit because there was still a lock on it hours later after I made my past do payment. Having walked in the rain for a employee assistant to remove the lock so I can enter my unit. When I entered the unit I noticed water dripping down the wall of the unit and a puddle on the ground my things where wet. To many issues that could have been handled better.
ANGEL W. | Expérience générale- Évaluation :
- 5
Fast convenient and affordable
Erica J.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Celina W.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CRAIG N.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Angela V.- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
TASHARRIKA J.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CRAYTINA M. | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
BOBBY D.- Évaluation :
- 5
Not one thing. Your staff very nice and treated me very well job well done I just love great customer services.
CYNTHIA L.- Évaluation :
- 4
The trucks gas tank was empty.
ALANDAER N.- Évaluation :
- 3
Don't issue tucks thst haven't been chk out frist.
LAKEYSHA C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
WILLIAM O.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JENNIFER M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Andrew L.- Évaluation :
- 2
I ordered and received confirmation for an appliance dolly with my truck rental. When I picked up the truck, the appliance dolly was not available. Now having gone through the move and resulting damage, I will cancel the truck before attempting to move without the proper equipment. Michael was very courteous and polite. But the lack of equipment after the reservation was confirmed was more than disappointing.
SAMUEL G.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Kurt V.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lyda T. | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
MONIKA B. | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
DAVID F.- Évaluation :
- 5
The staff was very friendly as well as professional...as well as understanding...
STEPHANIE W.- Évaluation :
- 5
The trailer appeared clean but I found parts of broken mirror inside. A quick sweeping was all it took but it would have been great not to have to do this myself.
BRUCE T.- Évaluation :
- 4
Very Plesent folks professinal.
Philip L.- Évaluation :
- 5
Update card transactions quicker
corey H.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
PHILLIP L.- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Audreyona T.- Évaluation :
- 5
Staff was very good. They knew what they were doing. Je les recommande fortement.
MARTIN R.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ANGEL W.- Évaluation :
- 1
Give me a free day U-Haul I was not happy at all they told me that had the pickup truck and I stayed up there for hours and I have reservations
DEVIN W.- Évaluation :
- 1
They took more money suppose to, then the truck sounded like it wanted to cut off at any giving moment. This was the worst experience EVER
DARON S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
RAY LYNN L.- Évaluation :
- 1
Have respect for customers, work together in timely manner, just don't see a customer and not recognize them, workers need better appearance/hygiene behind the counter not to mention how rude they are
Patrice B.- Évaluation :
- 5
Awesome service!!!
CHARLES B.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JAMAR A.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
PETER B.- Évaluation :
- 5
Staff was very knowledgeable, and extremely helpful with the whole process!
MATTHEW GREGG S.- Évaluation :
- 5
Great bunch of people. Thank you Misty
Robert F.- Évaluation :
- 5
Bob is the best
Robert C.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
AMY N.- Évaluation :
- 5
Aucun
RALPH P.- Évaluation :
- 5
Everything was great
LINDA T.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
BENJAMIN D.- Évaluation :
- 5
Manager & everyone we came in contact with were extremely helpful & kind.
SHANNON C.- Évaluation :
- 1
Very poor customer service. Selfies are for non counter check ins and check outs. I had my current updated DL and I was forced to take a selfi in the store and the person behind me was not even asked. It was humiliating. Yes a selfi at the counter counter in front of everyone. I've never did ANYTHING to uhaul this is the second incident back to back. They also accused me of stealing a truck that was returned on time. Funny thing is there is no recourse for this. And they charged me for an extra day after accusing me
JEANINE T.- Évaluation :
- 2
They gave us a truck tires that was slick as In no good! Could've had an accident in it!
KIMBERLY H.- Évaluation :
- 5
The staff was great and were very helpful. 5 stars
DALHIA J. | Premières impressions- Évaluation :
- 5
Great staff
DALHIA J.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Nicholas L.- Évaluation :
- 5
All good! Excellent staff that was very friendly!
MICHAELPAUL G.- Évaluation :
- 5
They were very nice and friendly
Venissa M. | Premières impressions- Évaluation :
- 1
Workers were cool and helpful. I had no problem with them. But all these random fees got added once I turned the truck back in. I thought I would be paying $20 for the rental and $40 for the mileage. Columbus had no gas for almost 3 days and the truck was given to me with a low amount of gas anyway. Even with a fee for returning the truck with a low amount of gas some how my bill jumped from what should've been around $60-$80 dollars to almost $170 dollars. Don't know how that happened or where all of these unnecessary fees came from but I'll be leaving some reviews about it for sure. Bad experience. Workers were good and helpful though.
Jarren M.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
ROBINA R. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
KEVIN C.- Évaluation :
- 3
But thing is after I put my stuff in storg I got sick and have not been able to get there to put my lock on if you all can help me out on this it will be very app hope I will get to feeling better thank you Michael Mabry No moo
Michael M. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
LOIS P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
TAMARA D.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
TIMMY L.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
TONY I.- Évaluation :
- 2
Better pricing. Home Depot has better deals on vans.
MATTHEW V.- Évaluation :
- 3
Clean inside window which had some kind of spots all over Everything else was good and clean
GABRIELE B.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
AMANDA B.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kristy Y.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jackson A.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JODY R.- Évaluation :
- 5
Excellent customer service
baleryn D.- Évaluation :
- 4
I rented a 5x9' trailer for two days. The trailer was clean and the tires were inflated properly. No problems! I also reserved 12 furniture covers and an appliance dolly. I was able to get the 12 furniture covers, but the appliance dolly was not available at the time of pickup.
JEFFREY V.- Évaluation :
- 3
Decent service.
Natalie S.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
DENNIS W.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Naomi S.- Évaluation :
- 5
as always, misty, Michael and the crew there were spot on. we rent often from this location and the service is always excellent.
ANGELA V.- Évaluation :
- 5
You guys were awesome at this location
DEXARAY P.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
hong J.- Évaluation :
- 1
Made a reservation via the phone. Did not have a problem with making the reservation and they were very helpful. The issue was with the Columbus Store. The individual working the desk was unable to properly read my reservation and charged me the twice the correct rate. We kept asking why it was so expensive and were never provided an answer. They charge us the amount and then I requested them to start the process again since the amount being charged was not correct. It took the individual working the desk 3 attempts to pull up the correct reservation. Now I have to call customer service to get a proper refund since that was not done correctly either. Very bad experience.
DUSTIN T.- Évaluation :
- 1
Location gave my reservation to someone else. They confused me, Zachary Thompson heading to Starke, FL, on 08SEP, with Dustin Thomsen heading to Pensacola on 06SEP. What should have been a five or ten minute experience took almost an hour as I explained to the staff what they did and that I still needed a truck at the quoted rate.
ZACHARY T.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DARRYL S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DARRELL L.- Évaluation :
- 2
the truck was clean, but the maintenance is questionable. it sounded like the water pump is going out, if you know vehicles - water pumps make a loud screeching sound when they're not working correctly. of course, there are other possibilities like a belt. I used the mobile pick-up option which turned out to be pointless. once I was at the point of receiving the code for the key box, the key was not in the actual box and I had to go inside for service. inside the store, none of your team members were there, I was the only person in the building. Another customer came inside and waited along with me. It was 10 minutes before anyone came in to assist us.
Jessica K.- Évaluation :
- 1
I got bitten up by ants and maggots all on the dang door I took had to get benadryl fast because I'm allergic the back of the truck wasn't clean
YULANDA P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CYTHELYN S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ANTHONY W.- Évaluation :
- 5
Basically everything was great
XAVIER I.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Milton C.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
GEORGE C.- Évaluation :
- 5
Great job
KENNETH L.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHARLIE C.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Pedro M.- Évaluation :
- 4
The gentleman was nice. After the Bad experience in Lawerencville. I needed that service I received in Columbus
patsy D.- Évaluation :
- 1
The representative didn't acknowledge me for several minutes until I spoke to him. He didn't say anything to me, I had to initiate all of the process. He left me alone for several minutes. Went and got my truck and told me to have a good day. Heeither is autistic or racist.
Kintoria W.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William H.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
robert W.- Évaluation :
- 1
It was a junkyard lot. The owner wasn't there so I had to wait on the sidewalk for him to get back.
SAMUEL S.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jason M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kurt V.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHAD B.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
MONICA G. | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
angel n. | Premières impressions- Évaluation :
- 5
Prompt and courteous service
Sunday B. | Premières impressionsServices supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
-
Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
-
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
-
Propane
Propane service delivered straight to your door!