Évaluations des clients U-Haul Moving & Storage at 47th Ave & Stockton Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at 47th Ave & Stockton Blvd

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Gary R. le

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More staff to help with the wait time.

Ly D. le

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Le client n'a pas laissé de commentaire.

Catherine S. le

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I went back a week later to ask about a bike rack. They were so helpful and had one in stock that I wanted I bought it on the spot. Best thing I ever did.

Andrea B. le

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Le client n'a pas laissé de commentaire.

rohit c. le

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Le client n'a pas laissé de commentaire.

Benerdette M. le

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Don't like this place the lady was trying to overcharge me for nothing. Very very bad.

chiep s. le

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Le client n'a pas laissé de commentaire.

Sarah W. le

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My only concern with the missing furniture dolly that was requested before I got the truck, then I was told it was removed off of the bill, however it was still on there.

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

Martin P. le

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Excellent staff very friendly and knowledgeable

Anthony H. le

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The staff was great

trung d. le

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Le client n'a pas laissé de commentaire.

ralph c. le

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Le client n'a pas laissé de commentaire.

John D. le

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Le client n'a pas laissé de commentaire.

nicholaus i. le

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Matt and Shannon was very knowledgeable and very professional, we enjoyed the rental truck and we are having U-Haul install our tow hitch

JOHN M. le

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Le client n'a pas laissé de commentaire.

manuel n. le

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Awesome employees!

Lakota W. le

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Insulted me when I returned inaccurately looked at the fuel in the truck when it was rented would not change it then said they would look past it then when I returned it brought it up and I said someone said it was okay and they said it wasn't I showed them with my.millage I could've only used 4 or 5 gallons at most on a 35 gallon tank that's not half once I said that Betty said your dumb and just started screaming bye in my face loud enough for my father in law in his car on the other side of the parking lot to hear

manuel n. le

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everyone was courteous and efficient, especially Stephanie and Betty

Zaid A. le

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I have no comments for improvement, my experience was excellent.. Thank you Monique and Thank you U-Haul

Catherine C. le

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Never, ever trust the self drop off feature!!! Gas will magically disappear from the truck. I was sent to the wrong location and my storage unit was canceled. But we dropped it off and left the keys with more than enough gas. I received an email showing an empty tank! $70 later I learned my lesson, take a picture of the gas gauge!!! Once you walk away you lose all control and proof. Sadly I planned on given them a better rating.

MICHELE E. le

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The manager was helpful and friendly and explained everything well. Matt was helpful and friendly when i checked the truck back in.

lana cheri B. le

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The trailer door is terrible. I will never rent a trailer with a roll up door again.

WALTER M. le

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Staff was very helpful. Card actuated security system worked very well.

pearl t. le

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Le client n'a pas laissé de commentaire.

Elizabeth C. le

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Le client n'a pas laissé de commentaire.

Tere m. le

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Le client n'a pas laissé de commentaire.

Nou X. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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The agent asked all the same questions that were answered online to “save time”.

dallas r. le

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Le client n'a pas laissé de commentaire.

Carmellia H. le

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Le client n'a pas laissé de commentaire.

Anhtuan L. le

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Le client n'a pas laissé de commentaire.

JON S. le

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I just wanted to say that uhaul has made some great improvements to process and technology over the years that have really helped get customers in and out faster.

Steve M. le

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Trailer has a water leak passenger side of the door. Matt was very helpful even though it was 5:00, he stayed to get me the reservation.

YVONNE W. le

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I rent a 17-foot Uhaul every year and have not been disappointed. The representatives are very helpful.

nancy t. le

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Le client n'a pas laissé de commentaire.

ralph c. le

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Le client n'a pas laissé de commentaire.

Ronald J. le

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Keep the 2 people that helped me hapoy and working there. They were great.

Mario M. le

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Pinches ratas amargadas

alan c. le

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Le client n'a pas laissé de commentaire.

WALTER M. le

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Staff was very helpful. They allowed us to drop off our auto transport and showed us the alarm procedures.

Walter M. le

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Le client n'a pas laissé de commentaire.

donald b. le

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nothing

Ojonoka I. le

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Le client n'a pas laissé de commentaire.

danny n. le

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gas empty below quarter of tank bad services need to improve all above

Lisa B. le

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Le client n'a pas laissé de commentaire.

Melanie B. le

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Le client n'a pas laissé de commentaire.

Lisa B. le

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Le client n'a pas laissé de commentaire.

ray s. le

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Have more staff on weekends

Danielle R. le

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Le client n'a pas laissé de commentaire.

william b. le

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Stop beating people out their money or finding a reason not to give their cash deposits back it's not a fair practice in business. Treat people wrong they won't use your company any more . I'm not going to ever rent from uhaul again after this happened . I was told I'd get my deposit back it NH ever happened .

JOHN c. le

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Le client n'a pas laissé de commentaire.

Sarwuesh C. le

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Monic the lady who served me has to be trained how talk to the customer and also listen customers concern i haired a van which she is 7 feet height inside wanted to get washer and dryer which didn’t fit drove back to the branch ion 1 1/2 hour with 47 miles driven told her couldn’t use it and see if can get any break she said no it’s my problem I’m responsible for it and told me to call 1800uhaul which I did and talk to the representative after 45 minutes she was helpful listen to my concern took my statement and gave me a reference #2194109 and told me the branch manager will go through the report and will call me back hope to hear from them soon to let me know if I’m getting any break on my charge amount thank for your Time and have a wonderful day

ozzie o. le

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Le client n'a pas laissé de commentaire.

Harold J. le

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The customer service provided by employee Matt was very below average. It was horrible.

Dave P. le

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They at this location give us a truck with a quarter tank of fuel. Then when we bring it back it needs to be at a quarter tank rather than starting us at a full tank and then have us fill it up which would be more accurate. They know I will over-fill because I am just guessing and the tendency is too overfill it when I return it, benefiting the U-Haul location. They needed three phone contacts in order to rent, making it a challenge. We needed a smart phone to droop off after hours which we didn't have.

Mary B. le

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Le client n'a pas laissé de commentaire.

Donald B. le

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I don't think you need to improve anything, your representatives that work there are very friendly and know their job very well. Thanks Donald Baptista

kevin p. le

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Le client n'a pas laissé de commentaire.

MICHAEL B. le

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I see nothing to improve, only continue to maintain the Excellent customer and employee respect and service to all.

Marta V. le

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Le client n'a pas laissé de commentaire.

Lucille M. le

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The customer service was amazing the place was neat and clean. The person that helped me the owner I think was very patient she was knowledgeable of her job she was amazing. I will go to this location to rent a truck when I need.

VINCE A. le

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No improvement needed! Thanks.

delana R. le

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Le client n'a pas laissé de commentaire.

Thao V. le

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Le client n'a pas laissé de commentaire.

Daniel C. le

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Yor rental prices are rediculously high, and then, on-top-of-all-that, you nit-pick for all sorts of additional charges.

gabriel j. le

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Didn’t sweep out trailer full of leaves when renting to me

christina a. le

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Le client n'a pas laissé de commentaire.

VERONICA B. le

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Le client n'a pas laissé de commentaire.

Javier E s. le

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Good service

robert g. le

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Giving a below average rating for the outside lot. Limited parking available, I was not sure where to park when I pulled in to pick up my rental. The fella that helped me was a good guy I appreciate his attention to customer service and my time. He raised my overall rating to above average!

Jose P. le

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Le client n'a pas laissé de commentaire.

ELLEN M. le

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Everything went very smooth.

LAMPHONE S. le

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Le client n'a pas laissé de commentaire.

maggie l. le

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No towing dolly but it even took 20 min to figure that out. Credit card machine not working. Needed three phone numbers and had to check each one! Everything took a long time and seemed to not work. Truck was fine. People were nice.

Angela K. le

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The rep that helped me when i picked up, wish i could remember her name, was great!!!I initially reserved in Elk Grove, but when i changed the time it changed my reservation to this location, When I called to ask why the gentlemen was really nice and he tried to help me find a rental closer to me, which there was none. but he helped me with the changes and turned my bad experience in to a positive one. Keep up the Great Customer Service Guys, it is greatly appreciated!!!

Ivan L. le

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Le client n'a pas laissé de commentaire.

Gladine P. le

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You charge me to much for mileage and that not good from your store to 3026. Florin Rd ,Sacramento CA 95822,you charge me. For 50miles and that wrong,

Chase A. le

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Le client n'a pas laissé de commentaire.

Aleta P. le

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Le client n'a pas laissé de commentaire.

arnam b. le

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Beverly was great, as was Matt. This was my first time renting from U Haul, and both of them , made for a overall excellent experience.

gonzalo r. le

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Le client n'a pas laissé de commentaire.

oscar p. le

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Customer service was great

arthur t. le

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Other then a women named Betty, I found this location to be the most uninformative and seemingly disconnected from the rest of the company then I've dealt with being a long time renter from Uhaul.