Customer Reviews for U-Haul Moving & Storage at 47th Ave & Stockton Blvd

3 214 évaluations

6425 Stockton Bl   Sacramento, CA 95823
(Near 47th)

(916) 424-9715

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(916) 424-9715

6425 Stockton Bl
Sacramento, CA 95823
(Near 47th)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Carrie 
Évaluation :
5

Clean out trailers before renting it out.

Thay Vu 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sergei Rubtsov 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Alaina Paaga 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Oscar Castro 
Évaluation :
5

Went to two other locations before this and got to run around only to find out they didn't have what I was looking for after being there for 30 minutes this location was quick to the point and also gave some advice to help me save some money

Clarence Roberson 
Évaluation :
1

They charged my card $100 more than my rental cost and never returned my deposit which creates hardship for me to get my money owned back. Your 3rd party service providers honestly provide better service.

Jonathan Taylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grabiela Botta 
Évaluation :
5

Perfect customer service!

Leng Lee 
Évaluation :
4

Excellent service always quick and easy! Thank you for your service.

IRMA EAKLE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake Oler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan Dunkley 
Évaluation :
1

They rented a truck that had no gas in the tank plus they doubled charged me too.

Lakesha Mallory 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Carrie 
Évaluation :
5

I really enjoyed my experience. The workers were not lazy and very attentive. They were not like the location on florin rd.

XIA VANG 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Carrie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMAL TATUM 
Évaluation :
5

Continue to be nice and kind.

moua moua 
Évaluation :
5

Manager Brittany at this location has the Best customer service! She is a great person!

Tangee Pierce 
Évaluation :
1

Not knowledgeable.Lacsidaisical attitude.Prices different from other nearby Uhauls.

Heru Shambe 
Évaluation :
1

More employees. The wait time was way too long. I had a reservation and still waited almost an hour. Then the equipment I reserved was not available. My worse experience with uhaul or any rental company.

Nathan Jamison 
Évaluation :
4

On screen dashboard computer!

John Griffin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kara Thompson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kara Thompson 
Évaluation :
4

Maintain the vehicles. I rented a 15 foot truck. It had a overwhelming gas smell and it cut off on me as I was pulling into the gas station.

Crystal Scott 
Évaluation :
4

Le client n'a pas laissé de commentaire.

maria rivera 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loua Saechao 
Évaluation :
5

The staff are great

Demetra Webber  |  Premières impressions 
Évaluation :
5

Perfect!

MARK A HEPFNER 
Évaluation :
5

Very nice job the service looks great

Ralph Guzman 
Évaluation :
3

The manager ignored me for 15 minutes while she chatted on the phone upon my dropping off of trailer. The she yelled to a female employee in the back to come help me. When i went to pick up trailer I also waited for about 15 minutes for a female employee to get off the phone with the manager who was not there. The female employee was very helpfull and I couldn't be more pleased with her. In my opinion she should be the manager. This location should always have atleast two employees working due to its busy location and high crime area. In my opinion one female employee running this location and hooking up trailers to customers trucks leaving other customers in the empty store alone is asking for trouble and is very Dangerous for the employee.

danny beuck 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sergei Rubtsov 
Évaluation :
1

Have signs that tell you about the difference between van rentals and truck rentals. Update your staff on price changed, and correct pricing, and what in take to rent each type . This was my worst experience ever .it took me 30min just to rent a truck, and cost me more than expected . They refused to take my debit or cash for a van rental, insane !

Paul Yeager 
Évaluation :
1

Terrible experience. I reserved the truck in Stockton and had to drive to Sacramento to pick up the truck. A reservation with U-Haul means nothing.I would pay more for another alternative.

Mark Tabuchi 
Évaluation :
5

Very good service

Miguel Uribe Garcia 
Évaluation :
5

This U-Haul location is the best l have rented from. I used to have a moving business l ran for 15 + years and always walk away completely satisfied with their service. The staff here are always friendly and very helpful. They are very knowledgeable and professional and l highly recommend them to anyone that is looking for a stress free move. 1 , 000 percent.

William Ellis 
Évaluation :
5

Always a pleasure doing business with this crew. They are kind, patient and get their job done.

Kimberly BonTon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abdullah Mohammad 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna Baskin 
Évaluation :
5

I don't know why people say the manager Britt is mean or has a bad attitude, because she has always been Kool to me and with me. Great service, great crew & easy to handle business here!!

Kimberly Bon'Ton 
Évaluation :
5

Great uhaul company and a great assistant manager as well as the staff. Love you guys. Thank you for everything.

Robin Gordon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip Luna 
Évaluation :
5

My experience was flawless!

tammy hamlin 
Évaluation :
5

Great energy over the phone and when I arrived

Sandreka McGee 
Évaluation :
5

Thank you Happy New Year and God Bless

Maciu Davobalavu 
Évaluation :
5

Need more persons. Working as business permits

Richard Lagunas 
Évaluation :
5

Ms Peralta, Hector G, and the older dad guy with glasses were working. All three of these individuals had good attitudes and were very helpful. The facility is CLEAN

Michael Kennedy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zabuhullah Naeemi 
Évaluation :
5

I had a great experience. Easy to reserve online. Easy and quick to pick up and return.

Sonia Avalos 
Évaluation :
4

Check you guys truck when People drive long distance Customer don’t worry about any broke down on the truck Then come back on time

david chavez-delgado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guillermo Parra 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Luis Pedilla 
Évaluation :
5

The experience was very easy and convenient. Good job U-Haul.

Brian Britt 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Quan Robinson 
Évaluation :
3

The trucks front left tire was low on air and I had to take it to put air in it before starting my trip, because the air hole did not work properly, plus there was very little trend on the tire, which I point out to the store clerk. It rode very rough for the rainy weather condition.. I thought was not good to let a truck go out in that type of condition. The truck ride was really bad and I had to drive in the rain.

Kelvin Heard 
Évaluation :
5

Excellent service,thanks...

LARINO LAZO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jiongguang Chen 
Évaluation :
5

Incredibly friendly staff. Very helpful.

Jason Doud 
Évaluation :
5

Cesar was most helpful!

Lori Kelley 
Évaluation :
5

Grateful for your customer service

kenneth jackson 
Évaluation :
1

The truck smelled like weed, the manager charged me the first time and there was a 7 day hold on the money but the was takin off my card. He tried to charge me another 100 because there was a hold.... He just wanted the money fast

Fernando Morales 
Évaluation :
5

Everything was perfect

Matthew Bateman 
Évaluation :
1

Horrible customer service. Took my money then kept me there for another hour before I could leave because they canceled my reservation AFTER I PAID because someone showed up in person to request the van. On top of all of that, gave me trouble with my ID afterwards, because my hairstyle was different

Vijay Mittal 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Genaro Vargas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Mendenhall 
Évaluation :
5

You’re doing great

Henry Walton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosemary Browne 
Évaluation :
5

People that work there are really friendly and helpful.

Sokkunpea Chann 
Évaluation :
5

I can't say enough good things about the U-Haul representative who helped me. She was fantastic!

Maria Drolet 
Évaluation :
4

Office staff was excellent!

Peggy Fava 
Évaluation :
5

I can't think of anything that needs to be changed. In my opinion this is the best U-Haul location in Sacramento. Great staff here!

Donna Baskin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobby Odom 
Évaluation :
2

I rented a U-Haul and the worker told me there was 23 miles until it's empty and said whatever gas I leave in the truck I will be credited for. As I'm driving to the gas station which is not even 5 miles away from the location the truck runs out of gas. I called roadside assistance and was told it's a customer pay issue. This caused a huge inconvenience for me as I had to buy a gas can and wait for my mom to bring the gas can and gas which delayed my move time. When I returned the truck I noticed I was charged twice so I called the first time and the representative ensured the receipt was correct. However the amount didnt sit well with me and I still thought it was too much so I called the store and Puloma H let me know that I was charged for the gas, she seen that I called roadside assistance and stated that I would receive a new receipt get a refund, neither of which I have received. I would rate poor however Puloma H apologizing for the inconvenience made me change my mind.

Shakira Williams 
Évaluation :
1

The way you have folks put in gas is awful. Why not give people a FULL tank and have them fill it up instead of alittle past half full. YOU are getting more gas than YOU should. I already paid $1 a mile and then if I don't put enough in at alittle past half then you are going to charge me $7 a gallon plus $30.00. WOW YOU ARE CHEATING PEOPLE. YOU SHOULD BE ASHAMED OF YOUR BUSINESS. Make it fair and have the truck filled UP and then the person fills it back up and if they don't then charge them $7, I paid $4,69 to try to get it to your "a little past half mark". AWFUL!!! I will not ever rent from YOUR COMPANY again. Low rating because of the GAS. CHEAT honest paying people. I will not recommend your company to anyone.

Kim Jemmings 
Évaluation :
2

I rented a tow dolly from your location just recently. The dolly would not go backwards with the car on it because it was bent. I needed to back the car up and I could not. Also your staff was very nice and helpful on their own time I waited atleast 15-20 mins for a staff member to get off the phone He should of asked whoever he was talking to hey can we talk later I have a customer her Then he took his sweet time chatting with the other staff before coming out to assist me. I had to go 9n and find him I was on a timeframe!

KIMBERLEE HUDSON 
Évaluation :
3

Have atleast 3 associates at any given time to keep the line flowing.

Linda Walker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lysian Cha 
Évaluation :
1

The woman that assisted me when I arrived was very rude and unprofessional. I will never go to that location again.

Roman Bojorquez 
Évaluation :
5

The storage facility on 47th Avenue and Stockton Boulevard in Sacramento the staff there are awesome I had a unit there for about maybe 2 years or more and whenever I had an issue with payment or anything they were very understandable the manager she's Britney Peralta she's the best she will work with you they're just totally awesome I truly appreciate the staff there I was going through a transition and it was very very difficult transition and they made it more easier thank you guys

David Hernandez  |  Expérience générale 
Évaluation :
5

Keep up the good work

maria arellano 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alfonso avalos 
Évaluation :
5

Thnx for your excellent customer service.

phillip washington 
Évaluation :
1

First of all they lied about the mileage I just trusted the guy the back the truck up I didn't put it in my phone I didn't restart the mileage so they charged me 88 MI and I only used 29 miles so I'm very disappointed in the dishonesty of the U-Haul service I won't ever rent there again I want that was wrong!!!.

sheree washington 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elena Buitunitog Raikadroka 
Évaluation :
5

Love love love I will return and recommend, Thanks again

gloria urbina 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Cristian Valenzuela 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rolando Lagasca 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Giovannni Ortiz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mireya Lora 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Butler 
Évaluation :
5

Awesome service Like it too much In the future if there is need for rental I will come again

said rahim sardar 
Évaluation :
1

The truck I rented was not in a good condition it didn't pick up any speed and it was un safe to drive when I talked to the manager at the that location she had a nasty attitude and didn't want to give me a refund I'm highly unsatisfied. Will be calling corporate.

Shamontay Brady 
Évaluation :
5

Brittany and Caesar do a amazing job! A big thank you to Marlis at the broadway location for her help with the trailer when the lights stop working.

Mel Muranaka 
Évaluation :
5

I will never recommend this place to anyone , hand the vehicle to me half tank gas when I return the who was working there Cesar told me said no the gas tank was more than half I paid extra $50 for the gas.

Mahmood Bakshi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Staci Gallardo 
Évaluation :
1

Truck was dirty

Ratusalesi Saubulinayau 
Évaluation :
4

The return keys sign was too small.

James McCracken 
Évaluation :
4

Good customer service

ANA ARVIZUROMERO 
Évaluation :
4

Needs more staff.

teresa barraza 
Évaluation :
5

Lisa was exceedingly kind, courteous, helpful and attentive to quickly accommodate. Excellent service

Timothy Beckman 
Évaluation :
5

Customer service was great!!!

Angelica Robledo 
Évaluation :
5

Cesar and Shawn were amazing!! Helped me thru the rental the entire way! Merci les gars!

Cesar Gonzalez 
Évaluation :
5

Great costumer services

Jannet Baker 
Évaluation :
5

All the credit for my excellent service goes to general manager Brittany at 6425 Stockton Blvd. Sacramento CA.

SCOTT ALLEN CLARK  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cyrene Pereida  |  Expérience générale 
Évaluation :
4

The only problem was, I was told to do it across the street and he couldn't help with assistance of hooking up a car to the trailer. Brittney at my storage facility in Sacramento CA has been extremely helpful. A++ customer service! This is extremely rare these days.

SCOTT ALLEN CLARK  |  Premières impressions 
Évaluation :
5

The gentleman Corey needs a raise he's a wonderful Dude made sure that I was completely taken care of

SEAN NISIADAMS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wayne Brown  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Nahhas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA BAUTISTA  |  Expérience générale 
Évaluation :
4

The only issue is the price going up every couple of months. That's one reason people lose their belongings and things they could never get back. That's wrong!!!

Shonra Hopkins  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sonia Westmas  |  Expérience générale 
Évaluation :
4

It's been a learning experience on both ends. I like the new system in place as the alarm goes. But my card didn't work a couple of times and the employees were very helpful and understanding. We all got some exercise in today. Keep hiring friendly people. They are doing an amazing job 

NAOMI TAYLORJEFFERSON  |  Premières impressions 
Évaluation :
5

I cannot say enough good things about Betty and the Staff at the 47th and Stockton Location. EVERY SINGLE ONE OF THEM is remarkable. They are friendly, helpful, accommodating, professional. When I moved my parents from LA, Betty had the largest storage unit with the best prices, I was happy to rent from her. I have had my unit for two years and every interaction with the Staff strengthens my opinion of them. I would drive from across town to purchase items from them. Sadly they don't have a car dolly or I would cancel my reservation with the Citrus Heights location and rent it from 47th. You will NEVER be sorry for choosing to rent or purchase from Betty Hay and her staff at 47th and Stockton.

Jordan Mendleski  |  Expérience générale 
Évaluation :
5

This place is awesome and the staff is always friendly

Chris Wood  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Der Chang  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Henry Aguilar  |  Expérience générale 
Évaluation :
4

I didn't have the money to pay the $350 plus $90 on 4/1/21 . But my storage is now gone sold at auction I'm told storage 1022

William Baker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dalisha Foster  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lorraine Williams  |  Premières impressions 
Évaluation :
5

Your staff were very helpful. uhaul storage and van rental being combined made my day much more efficient. I didn't know about uhaul storage before my van rental last month but remembered seeing it as an add-on.

Matt Zellhart  |  Premières impressions 
Évaluation :
5

A SOLID FIVE STARS across the board! This Uhaul center and storage facility is the best I have ever used. Customer service was there for me every step of the way. Wether is was setting up my account from out of state, to sending my movers to empty my unit, Betty and her staff were there to help and reassure me through the process. I couldn't be more pleased.

Elizabeth Scott  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christa Harmon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Brackett  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mayra gutierrez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

luis miguel  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven Walker  |  Expérience générale 
Évaluation :
5

I want to first say that having a storage here for 1 year time now has been great. I've had nothing but a great experience. From the staff to the hours to the convenience of the location. Here is what I would like to see improved. The sign in method (card swipe) does not turn off the alarm system if the alarm goes off. I would want a better system that allows a card swipe to turn off the alarm when staff is not around to turn it off. Other than that the experience I've had at Uhaul whether that is the transportation aspect or the storage unit has been nothing short than a quality experience. 5 stars in my book!

Eric Adorno  |  Expérience générale 
Évaluation :
5

Very nice place to leave your things in would definitely Us them again if needed 💯

carolyn hunter  |  Expérience générale 
Évaluation :
3

I ONLY NEEDE THE UNIT FOR 2 DAYS PAST THE FIRST MONTH AND UHAUL'S UNWILLINGNESS TO PRORATECOST ME ANOTHER $169 YET THE PERSON AT THE COUNTER WANRED ME TO SAY I WAS MOVED OUT SO THEY COULD RE-RENT IT

delroi hill  |  Expérience générale 
Évaluation :
5

Betty (manager) went above and beyond to help iron out a very confusing situation. She was incredibly helpful and understanding.

Jordan Mendleski  |  Premières impressions 
Évaluation :
3

I was 2 minutes late after 8 PM. Too bad for me. They wouldn't let me pick up my storage key. Had to pay for an extra day on the uhaul truck.

Jack Harpe  |  Expérience générale 
Évaluation :
4

Monique was very welcoming and accommodating. She example the drop off process and set up a storage unit fitti g my needs. It was a pleasant experience.

Gabriel De La Garza  |  Premières impressions 
Évaluation :
5

Was great!

Viacheslav Lustyuk  |  Expérience générale 
Évaluation :
5

Clean and organized showroom. Helpful, courteous, informative staff!

kevin martinez  |  Expérience générale 
Évaluation :
4

Helpful staff. The gravel doesn’t work though —- the place is very dusty.

BARBARA ROSS  |  Expérience générale 
Évaluation :
5

Mathew was very engaging, informative, thorough with processing me as I ended my journey. He made my equipment drop off and storage transition effortlessly.

kevin martinez  |  Premières impressions 
Évaluation :
5

Monique is very personable and knowledgeable about her job. She takes the time to explain things well and I had a pleasant experience checking in.

Kayla Gurley  |  Premières impressions 
Évaluation :
5

Just a small delay when I arrived, otherwise the staff was very helpful and courteous.

Paul Abess  |  Premières impressions 
Évaluation :
5

Staff was very helpful. Card actuated security system worked very well.

WALTER MORRIS  |  Expérience générale 
Évaluation :
1

Pinches ratas amargadas

Mario Martinez  |  Expérience générale 
Évaluation :
5

Staff was very helpful. They allowed us to drop off our auto transport and showed us the alarm procedures.

WALTER MORRIS  |  Premières impressions 
Évaluation :
2

Other then a women named Betty, I found this location to be the most uninformative and seemingly disconnected from the rest of the company then I've dealt with being a long time renter from Uhaul.

arthur tumbleson  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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