Évaluations des clients U-Haul Moving & Storage at 50th St & McDowell

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at 50th St & McDowell

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Redia H. le

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Le client n'a pas laissé de commentaire.

Rochelle T. le

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Awesome!

Michael C. le

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The staff kept a good eye on everything, provided tools and other help, and were friendly at all times

HEATHER A. le

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We love the staff here. We're will genuinely miss them.

Richard D. le

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Le client n'a pas laissé de commentaire.

Bethany S. le

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Le client n'a pas laissé de commentaire.

Leslie G. le

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The staff was excellent I do appreciate the great customer service was able to move in my storage and also rent a van very easy.

trevia s. le

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My representative Thor was awesome. I recommend U-Haul to everyone He went above and beyond and took very good care of me.

Coy J. le

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Le client n'a pas laissé de commentaire.

sherry F. le

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The whole crew are great and wonderful group Terry has a great team and they all work well together. They have always been there for us and our business. I will drive across town from my house that is just one mile from our home. Everyone at Terry's off all really should get a bonus for there Great Customer Service. We don't get special pricing or anything like that just love the way they welcome us and make us feel warm all over !!!!

Walter J. le

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Le client n'a pas laissé de commentaire.

Giovanna B. le

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Le client n'a pas laissé de commentaire.

STEFANIE E. le

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The staff was amazing, friendly and so helpful! I would definitely recommend this facility! Thank you!

Mohamed O. le

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Le client n'a pas laissé de commentaire.

kelly d. le

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With this being my first time renting a unit, I had tons of questions and concerns. Terry and Bridgett were professional, knowledgeable and gave superior customer service! I am very much pleased.

Arie S. le

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Le client n'a pas laissé de commentaire.

Amanda P. le

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Thor was awesome thanks for your help

Marilyn W. le

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The two gentleman that helped me were hilarious, very knowledgeable and made the whole experience a lot of fun!!

KATIE DENISE K. le

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Terry, Thor and the rest of the staff at the Uhaul on 50th St and McDowell in Phoenix are wonderful, helpful and always pleasant!

Maria S. le

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EVERYONE in this particular facility was absolutely amazing!! From the manager to the support staff they were all great!!! I’ve dealt with many uhaul locations before and never have I encountered such a great family atmosphere!!! I live an hour away and will never choose another uhaul other then them!!!

Sara N. le

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Le client n'a pas laissé de commentaire.

Tarry W. le

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Excellant customer service.

JEFFREY S. le

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A friendly & helpful staff, convenient location, & good selection of storage units and vehicles.

Taylor H. le

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Le client n'a pas laissé de commentaire.

Joann S. le

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All of the people there are such wonderful, professional, & caring people that deserve a huge raise. Thank you for hiring them to show their expertise & excellence.

Ronald W. le

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Le client n'a pas laissé de commentaire.

Susan S. le

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Thor was very helpful, friendly and kind. Very rare qualities in business’s here in Phoenix.

Rami Reddy A. le

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Le client n'a pas laissé de commentaire.

William C. le

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I don’t think I can go to another U-Haul location ever! This place was amazing! The check-in and checkout process was seamless and the guy that helped us was amazing! Super friendly!

Corey L. le

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Le client n'a pas laissé de commentaire.

Jody W. le

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Thor is the best representation of Customer Service today! He was so very nice & professional but then he went way above & beyond & helped me unload my truck into a storage unit! Who does that?! Th

Grace M. le

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Le client n'a pas laissé de commentaire.

Melody D. le

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Le client n'a pas laissé de commentaire.

Nicolasa G. le

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Great staff and extremely helpful!!!

Michel S. le

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Le client n'a pas laissé de commentaire.

Thania V. le

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No improvements everything was great! Also customer service was exceptional

Frank P. le

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Le client n'a pas laissé de commentaire.

Ashley A. le

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Exceeded our expectations with friendly caring customer service. Based on our experience (you guys were awesome!) even if we don’t live near by, we would still want to use and recommend this crew/location! Thank you!!

Alex S. le

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Bumpy roads!! Please use your pull and smooth them out!!! Ha ha????

Mark S. le

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Le client n'a pas laissé de commentaire.

Charith Eranga N. le

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Le client n'a pas laissé de commentaire.

Nita W. le

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The staff was excellent! They were very helpful in a time when it was very stressful for me. This was the best customer service I think I’ve ever has! Terry, Philip (not sure if that’s the right name. He was working early Saturday 8/31), and Brigitte are the greatest! Thank you, so much!

Brent G. le

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Le client n'a pas laissé de commentaire.

bill d. le

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No comment

gracelia g t. le

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Never had any problem with them! Very excellent!! Been there 2 years! Sad to leave but oh well best of journey🌹

Paul C. le

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Le client n'a pas laissé de commentaire.

Kimberly S. le

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The staff at this location is absolutely fantastic and were so friendly, helpful and welcoming every single time I stopped at my storage unit. Facility is clean, well lit and climate controlled.

Veronica R. le

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Rented a U-haul for couple hours and service was AWESOME !! Location was easy to find and employee was very helpful. I would totally recommend it again for any moving project, boxes supplies, and storage.

richard gene m. le

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Thor was very helpful, and polite. Service is a rare treat he was just that. a BIG thank you to him.

trevia s. le

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Thor was generous and welcoming from the moment I walked in the door. I was treated like a customer should be. He is an awesome individual.

cade w. le

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Terry and his crew were top notch! Thanks guys for the help! I’ll miss being a member there!

Jody N. le

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Le client n'a pas laissé de commentaire.

Krystal W. le

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Thor was excellent. Well mannered, professional, very funny. Excellent customer service!

Broderick G. le

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All of the staff here are so helpful and kind. Brigid and Thor made everything easy and went out of their way to make our way easier. Thanks again!

Michelle A. le

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This facility is very clean, well organized and the office attendant very friendly and knowledgeable.

Leah K. le

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Thor and Terry truly went above and beyond to help us! I will recommend them to anyone!

James H. le

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Le client n'a pas laissé de commentaire.

Alexander M. le

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Everything went well in the future I would invest in moving carts and wardrobe racks for moving clothing. Thank you

Victoria L. le

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The return website isn't user friendly

Piedad P. le

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The staff was amazing!!

Samuel C. le

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Le client n'a pas laissé de commentaire.

Patricia C. le

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Le client n'a pas laissé de commentaire.

Billy H. le

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Terry, Brigit, and Thor treated me very well, and very professionally. Allowed me to rent a van right near closing time.

Eily A. le

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Thor was very helpful and speedy despite how busy it was. Very nice service!

Stacey H. le

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You don’t need to improve anything. Your service and equipment is excellent. Thanks for a great experience.

Copeland E. le

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It’s was very expensive

Billy H. le

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Truck was very well maintained. Terry, Thor, and Brigit treated me very well and explained all options.

Paul T. le

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I have used this location before & always found them excellent

Fabian H. le

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The team in this location are amazing people! Thanks for all the help!

Terry J. le

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Great service friendly staff

Helen L. le

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I've come back to this location every time

Stefanie S. le

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Rental took longer because internet connection was interrupted

Jane Y. le

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The best Uhaul rental office ever. They make it easy to rent or extend if needed. Professional and knowledgeable staff are so great to work with. I will be back next week to finish my move. Excellent customer service Thor-Bridgette (sp) and office Manager Terry!

Jane Y. le

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Again the most professional and well run Uhaul office ever. I would recommend them to friends and family any day. I am a loyal customer for life. Thank you especially to Thor, Brigette, and office manager Terry, who greet me by name each time.

Kristine W. le

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The staff was very friendly and efficient. I couldn't have asked for better service.

Sarah C. le

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Everything was wonderful! Even though they were busy, the staff didn't treat customers in a short manner. They were funny and professional and made the experience as easy as possible. Even if this wasn't the closest uhaul to my house, I would choose to come here next time I need to rent a moving vehicle!

Jeffrey S. le

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The experience was good. The manager and staff are always friendly, knowledgeable and helpful.

Albertina P. le

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No improvements needed, personnel very friendly and helpful. I give five my thumbs up for good service.

Sharon T. le

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Nothing just keep doing what you are doing the Customer Service from all 3 Reps today was Excellent!

dylen d. le

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They are always so friendly

Terri P. le

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Le client n'a pas laissé de commentaire.

Marian K. le

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Le client n'a pas laissé de commentaire.

Francine D. le

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Staff was very friendly and knowledgable.... Keep up the great work!

francine d. le

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Very friendly, humble and kind staff

majhor b. le

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Great quality of people, very proffessional,curtious , an helpful. Thankyou , Terry, Thor, Brigid . you guys are awesome!!

Robert L. le

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Le client n'a pas laissé de commentaire.

Gloria M. le

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The staff was very informative and very friendly

Bill H. le

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The steering wheel was sideways and I could not see the speedometer while driving.

Lisa C. le

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Le client n'a pas laissé de commentaire.

Mike K. le

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The man and woman at the McDowell Road and 50th st. front desk were superb. Give them a raise!

Fidelis O. le

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Was over charged and he was too busy to hear me

Ali Q. le

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Le client n'a pas laissé de commentaire.

shawn P. le

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Staff was super friendly and great to work with. A+ experience

Helen L. le

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Have had storage here 2 times before nice people and keep coming back.

Karla E. le

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Le client n'a pas laissé de commentaire.

TONYA N. le

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Outstanding attitudes among staff! Great sense of personal concern, competency & caring.

Jeffrey S. le

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Thor was outstanding. Very kind, knew his stuff, seemed like a hard worker.

Kailyn H. le

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Everyone was very nice and extremely helpful. Thank you so much!

KATHERINE A. le

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amazing staff

jeston C. le

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All the staff were super friendly and went above and beyond offering water and snack while we waited. They are literally the best we’ve had in Phoenix. Very entertaining convos and fair pricing. Forgot the two staff members names but it was the front desk lady, the manager, and Thor that helped us and gave us a really good experience, really good vibes there. Thanks!

dillon t. le

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Wonderful place, allowed me to store my sofa for as long as needed. They let me prepay in advanced to be sure that I had enough time. I was able to pull everything out early and get a refund as well

Bradley R. le

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They are fantastic. Wonderful people and very helpful.

Mary M. le

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Le client n'a pas laissé de commentaire.

Rasheeda B. le

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Le client n'a pas laissé de commentaire.

James P. le

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This team was amazing from start to finish 5 stars, I even used some movers to help that uhaul reccomended they were also amazing. Way to go Uhaul !

Jordan M. le

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Nothing needs to be improved. Everything was amazing from their kind work staff to their clean trucks.

La Tanya A. le

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Terry is awesome

Jeffrey S. le

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The service is always excellent. On occasion, such as this one, the equipment is nearing its useful life, although is adequate for short hauls, which was the case for this rental.

christoph D. le

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Le client n'a pas laissé de commentaire.

TIM W. le

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Employee Thor was superb - knowlegable, efficint, energetic adn pleasant to deal with. Suggest giving him recognition and keeping him happy as such employees are hard to come by.

Larry L. le

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I was insulted by a service person, when I gave a response to the insult, I was refused service at the location at mcdowell & 24th st. I left and went to another location at 50th st.& mcdowell where I was treated very well.

Jeffrey S. le

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Nothing. The equipment and especially the service by Nor were excellent.

CANDICE D. le

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Le client n'a pas laissé de commentaire.

Samantha R. le

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N/a

Sarah M. le

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Staff worked extra to help

Marcel L. le

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Nothing cause the 2 employees in there today where amazing! They need to stay at this location cause they made my day and my friends day too!

kelci P. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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2 things I'd like to see better from the U-haul 24/7 pickup via smartphone: 1. A 10 minute pickup window buffer, which allows someone to start the pickup process 10 minutes before the official time actually starts. This way, we can be on the road when the clock starts ticking, instead of being stuck at the store. (especially because I was on a time crunch). 2. A warning that you will be calling my additional contact. My wife was sitting right with me, and she ignored the call thinking it was a telemarketer or someone she didnt know. so it took several additional minutes to get that sorted out and it would have been helpful if the person sent a message saying they were going to call to check the number! Other than that, it was great! The staff at this location was very helpful and attentive!

sabrina m. le

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This place is above and beyond expectations. Everybody and I mean everybody is fantastic and I will use them again and again and again. And I love their candy everybody was excellent!!!!!

DAVID W. le

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I/we've been utilizing this U-Haul Storage facility since the early 2000's. Can't say enough GOOD about The Manager and the immediate staff! Has been a TOTAL Pleasure & EXCELLENT experience!! AAA+++

Brian L. le

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Manager terry and bridgit were great

kevin B. le

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Thor's Hammer!

cheryl k. le

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This Uhaul has the best staff! Terry and crew are awesome! In the few months I had storage here, I felt like I was part of the family. I'd rent from here again in a heartbeat. Service is A+.

Benjamin T. le

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Le client n'a pas laissé de commentaire.

SCOTT F. le

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staff was great

Melissa H. le

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You guys were awesome renting the truck was the best thing about my move.. staff was very friendly it makes me wanna move more often.

kathleen t. le

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We enjoyed our time with you excellent personal service, thank you for every way in which you helped make this move a very pleasant one. Kathleen and Debra

Tom S. le

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The online portal for check out and returns was terrible to deal with.

Tiffany M. le

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Le client n'a pas laissé de commentaire.

Gregory K. le

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Thor is the man!

Gositha H. le

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Excellent service

Patricia A. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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By far the best uhaul experience I have ever had. I actually have never had a bad experience but this last one was perfection.

Stephanie A. le

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This team takes absolute pride in what they do and it shows. Clean facility, helpful and friendly staff and an overall great experience surely made “moving” so much easier. Thank you!

Rachel W. le

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The van was behind a gate when we arrived, so that made it a little confusing since I was supposed to check myself out on my phone. But the people were very nice when we went inside. It wasn't a big problem. I also wish there was a bit more parking, but I know that's hard to fix. I felt bad taking up one of only three parking spaces while we ran our errands in the van. Maybe directions on where it would be okay to leave the car close-by?

Nicole M. le

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Thank you

le

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Easy, smooth and professional services. The best Uhaul experience to date. A++

Christian H. le

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Seems like I should be able to do the return in a non-automated fashion if it's faster.

atalaya R. le

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Le client n'a pas laissé de commentaire.

robin H. le

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GREAT customer service. So friendly & helpful. Will surely recommend this location to all our friends.

majhor b. le

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the experience I always have when doing buisness with this uhaul company an thier crew is over the top, beyond words that excell over outstanding also amazing.Thankyou Thor,Terry,An brigid your #1

anna R. le

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Le client n'a pas laissé de commentaire.

Tabetha P. le

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Very nice people here. They were very accommodating!

magdalena v. le

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The staff was really friendly, make everything easy for myself Thank you sooo much guys Nice job

mike t. le

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Very professional and friendly

Lynn D. le

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The staff was so welcoming, helpful, and caring. The best U-Haul I have ever used!

James H. le

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Perfect experience! Was in total shock to receive customer service to this level. Terry, Thor, and Brigid all serviced me without hesitation! Keep up the good work, will definitely be going back!!

victor g. le

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Friendly.

Angel C. le

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Really appreciate how nice and professional they were. Made our experience very pleasant. Thank you.

KRISTIN MICHELLE M. le

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I loved the staff very friendly

James H. le

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This was the most exceptional service ever! Terry gave me the best experience in the world. I was in shock with the cleanliness of the site and how smooth the process went. A delicious experience!

FAY H. le

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You all are like family, I would not get the good service u haul staff anywhere. Im very satisfied and any concerns you all always handle immediately. Thank you.

Gina S. le

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Curteous and prompt.

Tyler B. le

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Great service

Adam F. le

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Best experience I've had with a storage/moving place - even helped me move some stuff into my unit!

Dana D. le

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The staff was super friendly and helpful. Thank you to the employee who went out of his way to deliver my ubox and helped me unload. It made me feel welcomed after moving across the country from MI.

Billie H. le

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Friendly staff. Would rent from again.

LORINDA E K. le

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Excellent Storage Facility! The Staff top notch providing extremely professional and helpful service! We highly recommend this facility and staff!

LEZLI NICOLE E. le

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The staff at this location is fabulous! So friendly and extremely helpful. Could not ask for a better crew!

ANGEL J. le

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Thir Schrek n Terry are AWESOME KUDOS to them all customer service superb EXCELLENT set

adina m. le

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I absolutely love the group here! They are fantastic and always so helpful. I will miss having the excuse to drop by and see them. Kudos to all of them.

Leslie Y. le

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The staff was very friendly and very helpful!

LESLIE F. le

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Terri and his staff are fantastic!! I would recommend this location all my family and friends in the area. Thanks Terri for taking good care of my belongings! ;-)

matthew p. le

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Super team that goes above and beyond in every single way. Very accommodating and helpful.

MICHAEL J B. le

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Everyone at U-Haul Moving & Storage at 50th St & McDowell were very friendly. However, Thor went above and beyond my expectations to help me with a personal jam I got into - Thanks again Thor.

HOLLY H. le

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I recommend this location to everyone I meet. The staff is excellent and thinks of everything for the customer. Terry and the gang are the BEST!

Lynn D. le

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Just rented a space.

MARK J. le

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Very professional staff!

Tommy Michael U. le

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Always a dependable place to do business.

lindy s. le

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i couldn't have been happier. The staff was friendly and helpful. THe units were clean and convenient. thank you!

Rachael B. le

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The gentleman I interacted with was very pleasant, helpful, and friendly. Moving and storing items is very stressful and I was exhausted from the move. I really appreciated his chipper attitude!

Loren W. le

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Excellent customer service. They went the extra mile and made sure we were able to have a storage unit that was big enough to store all of our stuff.

gina lee g. le

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thank you!

Suzanne U. le

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Staff there is great. Always helpful and a pleasure to deal with.

melinda m. le

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Very helpful what a great group.. always positive and willing to do what it takes to get the job done.!

melinda m. le

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Very helpful what a great group.. always positive and willing to do what it takes to get the job done.!

travis a. le

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great staff! greta attitudes and customer service

Matt L. le

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Great staff - Thor and crew always made me feel welcome!

Luis R. le

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There

aaron k. le

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What a great location. Terry and Thor are great. They run a cheerful, friendly, professional, and family friendly location. Beat storage experience of my life. Would and have raved about it.