Évaluations des clients U-Haul Moving & Storage at Academy Blvd
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Academy Blvd
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Thomas P. le
thank you
Santiba J. le
It was a great providing and I was very appreciated to have U-haul for the 2 years. I would recommend to my friends about your company. Unfortunately, I can't afford big your services great.
Cynthia S. le
Thank you to Jason P and staff for working with me and making my experience great. Everyone was friendly and helpful.
ANTHONY f. le
They hand over the keys to me and when it is time to check out of the storage they r saying that they cant check me out bec the storage belong to my dad. How stupid. Why give me the keys
John W. le
Keep getting better
Misty G. le
Very great job and workers at this location!!! And The woman who works the front is seexxxzay!!!!
Andrew S. le
The move in was fine but the managers lied? I put two locks on my storage unit and was told by them (sorry I dont remember the name) to remove one of the locks because it is against the rules
Jodelle D. le
Busy place but seems well kept.
ALECRAZANDRa C. le
, employees busy hanging out with the homeless that live in the units. Felt very unsafe with scary people living in units!!! The main guy smoking and spoke how he made a machine to read credit cards.
Stanley R. le
Crystal exceptional!!!
Greg C. le
Staff and facilities were excellent. My big complaint is not enough staffing at the front desk. This is a major error on the part of corporate management.
daniel s. le
Angela and Brittany were great. The logistics of moving are always stressful, but they helped and provided EXCELLENT customer service.
ashley a. le
The manager at this location was great, one of the employees was so rude and unprofessional, she is the reason for my rating. Tina from UBOX department yelled at my husband and was very unprofessional
Jeffery S. le
Chipped cement at the entry into the storage facility needs to be repaired. Current condition of cement makes it difficult to push loaded carts in/out of the facility without significant tousling
bruce s. le
Great staff.
Thomas S. le
Wonderful experience! The staff are very professional and seek to help! Management are extremely accommodating and courteous! I highly recommend this facility for your storage needs.
James C. le
Was very helpful in getting the right one
Lisa R. le
They were very helpful and understanding
Joel H. le
This place is run very well
Cody B. le
I was under the gun and needed to find extra storage fast. Everybody was a huge help and got my problem solved most immediately.
KATHY L. le
Containers delivered and picked up as scheduled. Jessica was awesome and Tina was great on the phone!!
Cassandra M. le
Good staff and security.
John M. le
Do not ever go here or buy anything or rent anything ever my dog ate poison on their property and they refused to come out and give me the MSDS sheet so I could save my dog from bleeding from the insi
Derek H. le
very helpful
Kevin B. le
It was a wonderful experience vary well maintained facility and staff always willing to help. If I ever need a storage again this facility will definitely be my first choice.
Jodeen P. le
The times listed on the website for access only apply to certain storage units, this is not made clear. Although I used Uhaul for moving I was not offered one month free storage as advertised.
Shawn L. le
Don't force people to write something.
AMY H. le
I had my car stored for almost 3 years and I had a storage unit for almost 7 years. I’ve never had any problems with either. Very thankful to not have either bill anymore though.
Erin B. le
The only thing I didn’t like is there is no pro rated price for move out. I still had to pay a whole month worth of rent for 9 days. As a single mom, I really could have used that money for groceries.
Lisa R. le
Very helpful and clear
Katelyn B. le
Having a place for the customers to throw away trash, and also letting the customers know if and when they move out to clean out the entire unit...
Matt F. le
After an issue with our reservation at a different location, Brandon did everything he could to accommodate us, including calling other locations to find us the size of unit that we wanted.
Marlene B. le
Very nice, professional and friendly staff.
david s. le
The guy who helped me get a storage unit he was completely professional grade help I'd recommend anybody to him which I already have got a great personality good people skills I was impressed
Anthony G. le
Bye
Deborah E. le
There were several times when my pass card would not work. There were also times when the security alarms were going off even when no one seemed to do nothing.
melanie g. le
I was quoted that the entire uhauk ubixxeoukd be 1295 + delivery fee...then it went to 1495...then to 1695... I was like WHAT? So was disappointed to see they changed the price. I'm glad everything
Holly R. le
Tina was great and really helpful. I had a really good experience with my whole move from Texas to Colorado.
Robert N. le
Very helpful.
edward r. le
Great staff, very attentative and made the process easy. Ended up also getting 2 storage units and employee was very knowledgeable and friendly thank you!!
Deborah M. le
The girl that brought the pods was wonderful
DARCIE C. le
It took FOREVER to check in, had to clarify issue to be approved to lease a truck for not answering my phone 4+ yrs ago.
Joseph F. le
After hours access should be available to everyone and you shouldn't have to pay extra. Other than that it was a nice storage facility. Everyone was very nice.
Miguel H. le
This was my first experience with U Haul...and for sure will not be the last,the truck on a 1000 plus mile trip was smooth the air ride made it so. And the storage facility was impressive. Thanks !!
Helen V. le
Staff wasn’t very friendly
tammy t. le
Sara and Tina were both awesome I give them both 10 stars. U-Haul has the best customer service
Jason D. le
My Ubox arrived early and was delivered fast and picked up in less than two hours. Very professional and communications with me.
James S. le
Was very helpful.
Carlos N. le
Great people and awesome service. They even asked me if I was a Soldier which I am and they offered me a military discount which made selecting them even better. Thank you very much for your service.
louis e. le
Nice people smoothe rental.
David R. le
Easy!
Willie N. le
Wonderful place to store my things I felt safe and could relax.thank you.
Joanna W. le
The UBox team is fantastic! I can't recommend them enough. They were so helpful during my move and my mother's. Definitely 5 stars!!
Courtney D. le
Every time I went, there was some sort of issue with either the swipe card, the facility not being open during their hours, or no one working. 3 people working in the office, wait times were 40mins+
paul c. le
These people are great and the storage unit was excellent, I have recommended them to all my friends and would use them again in a heartbeat.
Megan P. le
I was charged for delivery more than once. I thought it was included in the price first. I didn't realize I'd be charged that much. The staff was very friendly, courteous, and helpful.
lilia s. le
The service was great
lisa l. le
Poor customer service when attempting to close out my unit -- incredibly frustrating!!! I found nails/screws twice in front of the building access doors -- great way to get a flat tire!
Miguel B. le
Everyone was great and friendly
Max H. le
prefer pass /fail system of rating
Karen K. le
All employees in il and co helped to make the stress of my move more than I could've expected. Thanks for being accommodating and understanding.
James W. le
Okay
Steve L. le
The truck that was supposed to bring the pod the driver had a medical emergency. I was given a 1 hour time frame to load the pod. the driver left the pod on a trailer. 5 days late on delivery
craig b. le
Excellent service, helpful staff.
James S. le
U-Haul has been wonderful. They Bent over backwards to make sure we were taken care of.
RICK S. le
As far as staff goes I don't think you should be eating at front counter when taking care of customer, and if parking is that important than don't park the big trucks where cars are suspose to park!
Nancy L. le
Great experience!! Appreciated the recommendation of Gorilla Movers. Kyle and his team were great to work with!!
tammy a. le
Nice storage and convenient location
Kimberly M. le
Good customer service as they paid attention to my needs and went all out to make me satisfied.
Nathan A. le
You definately need to hire more people to help customers
Anastasia G. le
Great and Excellent customer service, will do business again
diane p. le
I was never at the facility, however, they were storing my U-box for a couple of weeks. I had an issue early on, but it was resolved sufficiently and the box was delivered & picked up within timeframe
Silvio M. le
We were very happy with the level of service and staff was very helpful. Thank you,
JENNY W. le
We had many financial mix ups but once I had auto payments set up, it was fine. We had things stolen when we had to go through our storage unit when moving from The Springs to Denver. Bad area.
Fredrick S. le
Disabled vets should get a discount. I guess we dont matter . We fight for yall safety and nobody cares
Justin R. le
It was nice work with everything
Paul C. le
P
IDELLE K. le
Very clean. Would definitely use again if I needed storage. Wouldn’t have any problems storing furniture there.
Ruby N. le
Thank you for a great experience!
Steven A. le
It wasn't clearly explained that there would be a charge for the pod to be delivered to my home and another delivery charge to my second home once it arrived at its destination - about $300 extra!
griseda g. le
Everything was great and easy. The staff was prompt and helpful.
CHRISTIAN M. le
Thank you for helping make our move easier!
denishia j. le
The facility is nice and clean. I would not recommend to friends because the customer service is poor. The staff is unprofessional and combative with one another and with customers. Disappointing!
SEFFIYAH N. le
The whole experience with U-Haul was excellent. From the faculty to the staff and also the care given to moving my belongings from one state to the other was amazing. You made my move stress free.
RACHEL T. le
I only needed the unit for a week and was charged a month, being told I would be refunded. When I moved out of the unit no refund was made. Calling the manager was pointless and the GM was unhelpful.
grady c. le
Everyone was well trained and handled it all very well.
brian f. le
I was happy with the service
cynthia w. le
They are way to busy to only have 1 person at the front desk. They are always at least 2-3 people waiting. People at front desk are always very nice, but unfairly to busy. They need more help.