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TODD W. | Expérience généraleCustomer Reviews for U-Haul Moving & Storage at Alexis Rd
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The staff is very friendly and helpful. I think this is the best Uhaul facility.
Andre L. | Expérience généraleWilliam was, once again, a wonderful help for this transaction. He helped us with the move-in and the move-out. He was outstanding! He is friendly, helpful, and professional.
Steve B. | Expérience généraleBy doing this online I still needed assistance from the staff. While they were friendly and extremely helpful I feel it kind of defeats the purpose of doing it online.
RONALD JEFFREY V. | Online Move InI usually don't give the top rating but you were very good and very helpful. We will probably use you when we make our move to new home.
bill d. | Premières impressionsI was told I had one size that was outside, told to finish my reservation online which I did. By the time I get to the store with the first load of hired help, the system is down. Can not find my reservation, card and code would not work. Upstairs unit. Trailers in the way making it extremely difficult to unload. Now have to get another unit which I CAN NOT afford and have to hire another crew to come help me. Not to mention the door didnt close last night. My crew was my extremely upset, we had to move a trailer to get in to upload. I was so embarrassed and will get out as soon as I can. I CANT AFFORD to pay for another unit while trying to rebuild as a single mother and get back into a house of our own. Very upset and literally cried over this.
Becky D. | Premières impressionsKyle and the new guy were awesome! Answered all my questions and was patient. Thanks for all your help!
Jennifer S. | Premières impressionsThank you for the excellent customer service for the last 3 years! I really appreciate it and love that even though I was gone for 3 years, my stuff was taken care of! Thanks so much!
Chelsea D. | Expérience généraleAnd it allways small so good love it
FELICIA c. | Expérience généralegreat storing things
AARON R. | Expérience généraleFacility was clean and easy to access. The employees were always nice and helpful.
Megan K. | Expérience généraleCharged me for a whole month on a storage unit when I only used it for a week..
JUSTIN S. | Expérience généraleMerci
delora b. | Expérience généraleI was treated with courtesy and respect.
LaTasha J. | Expérience généraleGreat service!
SAMANTHA P. | Premières impressionsI was treated with respect and in a timely manner
LaTasha J. | Premières impressionsI appreciate all of your efforts to help me at this difficult time in my life. The aftermath of the Tornadoes in Trotwood left me homeless yet grateful for all of the help U-Haul has provided me.
linda g. | Premières impressionsEveryone was friendly and helpful. A wonderful experience
Nadine H. | Réservation