Al and his staff are wonderful! It is already stressful enough moving and not knowing if you are not going to have enough space for everything. They are super helpful in making sure you have what you need.James B. | Premières impressions
Customer Reviews for U-Haul Moving & Storage at Allen Rd
Pour nous contacter
Peoria, IL 61615
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Overall experience was very simple and quick to check in and simple and quick when I returned the equipment. Very friendly staff and overall one of the best rental truck experiences I have had.KEVIN P.
Le client n'a pas laissé de commentaire.E Jean S. | Expérience générale
Le client n'a pas laissé de commentaire.Michele L.
The girl at the front desk wasn't very friendly. She didn't great me because, she had her Apple earbuds in on the phone with someone. I thought she was speaking to me and she stuck her finger up at me to tell me one minute. Kinda rude.JESSICA H.
Low oil light on service engine light on no air condition horrible service on the vehicle.MARTY G.
Le client n'a pas laissé de commentaire.GEOFFREY G.
Le client n'a pas laissé de commentaire.Louis G. | Expérience générale
Le client n'a pas laissé de commentaire.Linda M. | Expérience générale
Le client n'a pas laissé de commentaire.Louis G.
Le client n'a pas laissé de commentaire.Thomas V.
Le client n'a pas laissé de commentaire.Edward G.
Le client n'a pas laissé de commentaire.KURT S.
Pricing could be better but the facility is very nice.Nicole D. | Expérience générale
Le client n'a pas laissé de commentaire.Qi Z.
Service and convenience was perfect. Al the owner and his assistances were very friendly, courteous, and helpful. They made the rental of the storage unit and the moving truck experience a breeze.Dzung D.
Le client n'a pas laissé de commentaire.Ronald R.
Al was very pleasant to speak and work with on the rental !! Thank you!!fernando L.
Le client n'a pas laissé de commentaire.John L. | Premières impressions
Can't think of anything at this time.Michael B.
The young lady that helped me was outstanding.ann b. | Premières impressions
Le client n'a pas laissé de commentaire.DIANA J.
Al and his staff are quick, accomodating and professional.Brian H.
The check in and check out processes took a long time. Al does it much more quickly. You still have a good store, it's just better when Al takes care of me.david L.
Le client n'a pas laissé de commentaire.Teresa C. | Premières impressions
Le client n'a pas laissé de commentaire.Claudius P.
Le client n'a pas laissé de commentaire.Philip C.
Le client n'a pas laissé de commentaire.ROBERT B.
The U-haul storage on Allen Road has a wonderful staff. One of the representatives actually walked me through the entire storage process. This included showing me where to type in my code to walking me to my storage locker. They relieved a lot of stress with the entire moving process.Quinn W. | Premières impressions
Le client n'a pas laissé de commentaire.STACIE K.
Le client n'a pas laissé de commentaire.Glenn M. | Expérience générale
Al and his staff were very friendly and professional! We are extremely impressed and from our pleasurable experience would not think of ever using another storage facility in the Peoria area market.Dennis M. | Premières impressions
Le client n'a pas laissé de commentaire.L K.
Le client n'a pas laissé de commentaire.DENISE I.
The front desk clerk was wonderful and so friendly. He made the experience so easy and Perfect and cracked some jokes with me along the way. Perfect experience at this location and would recommend everyone to use this spot! They were efficient and friendly. Made a stressful day a little more fun :)Sarah J.
Le client n'a pas laissé de commentaire.Kenneth E.
The person who took care of me in the morning was very friendly and helpful. He made me feel very welcomed, and answered my questions clearly. I was going to have a stressful move that day. Having a pleasant interaction with him helped me in starting my move day in a good mood.Unnikrishnan V.
Everything was great, definitely will use this facility again.Michael B.
Le client n'a pas laissé de commentaire.Sherry N.
Nothing everything was great.David G.
Le client n'a pas laissé de commentaire.Todd V.
Le client n'a pas laissé de commentaire.Harmony L.
Le client n'a pas laissé de commentaire.Jodie M.
The young lady that checked me in was friendly and knowledgeable. She explained everything perfectly. The complimentary carts were very helpful. I definitely like the security they have in place for the building and the units. Overall a 5*, A+ experience.Todd T. | Premières impressions
Le client n'a pas laissé de commentaire.Gregory L C.
Excellent facility - clean, well-maintained, & easy to access. Staff were very friendly and helpful. Je les recommande fortement!Terri P. | Expérience générale
Dropped off trailer after hours. Did receive receipt first thing next morning.Kenneth D.
Le client n'a pas laissé de commentaire.Carrie K.
Excellent. No recommendationsDawn M.
Le client n'a pas laissé de commentaire.Daniel G.
Le client n'a pas laissé de commentaire.val S.
The employees that helped me rent and return for both excellent.Theodore R.
Le client n'a pas laissé de commentaire.Utsav Bhadresh S.
Le client n'a pas laissé de commentaire.Adam M.
Le client n'a pas laissé de commentaire.HEATH A.
Le client n'a pas laissé de commentaire.Shelley L.
You made everything so pleasant and easy! Moving is HARD and you were a little shelter from the storm. Thank you! My husband's comment was "they got it going on!! They know what they are doing!" Great job all around and Thank you!!Carl L. | Premières impressions
Le client n'a pas laissé de commentaire.Tara I.
We have been moving to Tennessee and am becoming a regular. Al and team are always ready to help us out. Thans so much.David F.
Everything was perfect, quick and easy. ThanksBRIAN F.
Just keep doing what you did you were greatRonald D.
Excellent staff. Super nice. Trailers tow great and was perfect size for our needs. I have no improvements to suggest.William R.
Le client n'a pas laissé de commentaire.PENNY G.
Al had the greatest customer service! Friendly, and welcoming! I will only use this location UHaul as long as Al is there!Ayrika B.
Le client n'a pas laissé de commentaire.Jonathan M.
Le client n'a pas laissé de commentaire.Roger B.
Le client n'a pas laissé de commentaire.NORMA J.
Le client n'a pas laissé de commentaire.Laurie P. | Online Move In
Super easy process! Will def use again!Angela H.
Self check-out after hours is not good. Need to improve this and I would score you a 10.Joseph W.
Le client n'a pas laissé de commentaire.Carl M.
Le client n'a pas laissé de commentaire.Ronald H.
Le client n'a pas laissé de commentaire.STEPHEN B.
checkin in was fast and easy. Attendant was very friendly and guided me through the process. Checkout was a little confusing but I got the hang of it really quick. Overall extremely satisfied, would use again.Bruce M.
Le client n'a pas laissé de commentaire.Steven Q. | Expérience générale
Staff was friendly and efficient. The facility is easy to access and very clean.Christine C. | Premières impressions
Le client n'a pas laissé de commentaire.Useniomar A. | Premières impressions
The entire process was smooth with no hassles. The service that Gwendolyn Richmond provided was exceptional! She knew her job well and was polite, courteous, very helpful and had a great attitude overall. As a business owner I can honestly say that employees like Gwendolyn are far and few in between. I see potential in her and believe she would be a good candidate for higher training.KOSTA D.
We picked up about 8 in the morning and that seems to be a very busy time so my suggestion would be more employees working in the early morning hours would make things run a little smoother.Barbara H.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.TONAYASIA S. | Premières impressions
Le client n'a pas laissé de commentaire.Curt C.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.Jeffrey M.
The person at counter I dealt with was very rude when I picked up the trailer he made me pay 4 times as much for deposit for the same trailer I rented a week prior to thisMark D.
Very nice agents. Older man and girl. Very nice and very professional. They serve you well.KEITH L.
Nothing you need to improve! Both of the customer service people that we worked with were very helpful and friendly!Stephen B.
Nothing..... I walked in told them what I needed they got me the truck and I was good to go!! Great!!PHILIP W.
Le client n'a pas laissé de commentaire.DEANINE S.
Awesome facility and fantastic customer service.WILLIAM H. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer B. | Expérience générale
I thank you guys so much you have been there to help our family out though out these 3 years and now one more 3 month round and we will be saying goodbye for the final time. Your team has become a part of our family. You guys have been so helpful and addressed our every need. This is the best place in town for your storage needs. Lee/Gilmore familySHARON L. | Premières impressions
Le client n'a pas laissé de commentaire.Latoria H. | Premières impressions
Just was missing a lock in my unit but over all it was super easy.Jessica L. | Online Move In
Le client n'a pas laissé de commentaire.Marilyn L. | Premières impressions
Al is great.Kira K.
Great service from the gentlemen who helped us attach the trailer. Very much appreciated it.Ryan H.
Le client n'a pas laissé de commentaire.Lee S. | Online Move In
Le client n'a pas laissé de commentaire.Andre L. | Expérience générale
Le client n'a pas laissé de commentaire.Richard W.
Le client n'a pas laissé de commentaire.MARK D.
Le client n'a pas laissé de commentaire.Alyssa P. | Premières impressions
Very efficient and good facilitiescarla k. | Premières impressions
Le client n'a pas laissé de commentaire.MARK R.
Le client n'a pas laissé de commentaire.Patricia H. | Premières impressions
I’ve never used a service like this before so I was a bit confused and nervous at first but everyone was really nice and helped me through the process.Mark M. | Online Move In
Le client n'a pas laissé de commentaire.DIANA J.
Le client n'a pas laissé de commentaire.Robert S.
This location was very nice.Marco C. | Premières impressions
Need a bit quicker return process.William L.
A little slow because they were training someone, but very informative and helpful!Taylor B.
Rep who help me out and in was super friendly and helpful. Same guy.Bryan T.
Le client n'a pas laissé de commentaire.DAVID F.
I had my hitch installed at this location and this was the first time towing a trailer with my car. The trailer was just perfect for the job. It pulled real smooth. Once done, they helped me unhook it and checked me in without having to go inside. Outstanding service and commitment. AjabrALI J.
This location is 10 times better and much more friendly staff than the one located at 3650 N Meadowbrook Rd.MOHAMED S.
Keep up the good work you are doingDAVID L.
Le client n'a pas laissé de commentaire.RONNIE W.
Le client n'a pas laissé de commentaire.CAROLE W.
Le client n'a pas laissé de commentaire.karen M.
Well maintained rest rooms, Friendly and knowledgeable staff. this is my first and last stop when i need to move anything. Thank You.walkin C.
Le client n'a pas laissé de commentaire.Christopher M.
Trailer had two handfuls of lawn waste/tree sticks left in the front of it.MARK W.
This is the BEST storage facility. Safe, secure, clean, well-monitored and managed.Kira K. | Expérience générale
Le client n'a pas laissé de commentaire.Beverly T. | Expérience générale
Friendly staff. Great experienceMichael H.
Great Service and friendly staff! Quick and simple trailer rental.james J.
Le client n'a pas laissé de commentaire.Blake O.
Le client n'a pas laissé de commentaire.Shawn S.
The facility and store associate were great, Friendly, fast and efficient. However, when I got home with the 5x8 trailer, I noticed that both tires were worn out, wherein the right side tire was bald! Rather than replacing the trailer, it was now MY problem to solve via the U-Haul Roadside Assistance process. This delayed my trip by several hours! NOT HAPPY! U-Haul, needs to inspect the equipment (trailers) prior to renting them, and conduct a walk-around inspection with the customer prior to hooking the trailers up. Bald tires are NOT ACCEPTABLE!Matthew L.
Personnel amical.DAVID B.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Tiffany T. | Online Move In
wish they had a studnet discount!rohan p. | Premières impressions
EXCEPTIONAL QUALITY SERVICE AND EQUIPMENT. AL IS THE BEST !!kathy S. | Expérience générale
S.O.Shanan P. | Premières impressions
My experience with U-Haul was top notch! The facility was always clean and well maintained. I knew my items were safe and never worried about anything. Al is an extremely nice man and was willing to work with me whenever necessary. I also appreciate the electronic process for reserving a truck, very efficient. Thank you so very much for taking such good care of me! I highly recommend you!!Selena F. | Expérience générale
Staff are very patient and helpful.raghunandhan D. | Premières impressions
We needed storage right away, and I was able to set up our unit late at night and have it ready in the morning. We have had a storage unit before and it required a lot of paper work and fees, so this set up was an amazing find.Sarah V. | Online Move In
When I rented the unit, I thought I was automatically billed. I received an email that I was being charged 20 $late fee. That was a bit pricy! I wish someone would have reached out to me instead of charging 20 $extra for a unit that I am no longer using. It was for my daughter's items because I moved to Georgia and she moved to Indy. She finally got everything out. I paid 64 $for 2 weeks storage. Ridiculous!!ronda e. | Expérience générale
The staff at U-Haul Allen Rd. Peoria, IL. are more helpful & friendly than any other U-Haul I have used in the past. They understand what customer service is.Steven Q. | Premières impressions
Le client n'a pas laissé de commentaire.University Of Northwestern S. | Expérience générale
I have been treated with the utmost respect and kindness.kathy S. | Premières impressions
Manager is such a nice guy!!! Would recommend this place in a second!!!cari p. | Expérience générale
Very helpful and accommodating. Manager (Al) was extremely friendly and helpful.EDWARD S. | Expérience générale
Thank you it was good experienceSamria K. | Expérience générale
I had a need to get in my unit at 12:15 AM one night late and was unable to access the facility due to the restrictive time schedule. I would like to be able to access anytime since it is controlled and under video surveillance. Other than that it was a great experience. Al was very friendly and helpful, as was his staff.John F. | Expérience générale
This is the safest, cleanest, most affordable, and friendliest storage facility I’ve found.Kira K. | Premières impressions
The staff was very courteous and helpful. Never had an issue my time there. If I need to ever store things again, I will return to Al and his wonderful staff.Kimberly M. | Expérience générale
Le client n'a pas laissé de commentaire.Alexa R. | Expérience générale
The general manager Al Jabr here is possibly your best employee. He is extremely kind and helpful. I was actual sad to close out my storage units because of how friendly and helpful he is. He even tried to get ahold of another manager to ask about a refund for that manager renting me a trailer with a flat. He takes pride in what he does and it shows. The facility is well maintained too. The one in Georgia I rented that flat tire trailer had razor blades on the ground and junk all over. Never at Al's store. 100 % satisfied with my storage.Matthew V. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer B. | Premières impressions
Le client n'a pas laissé de commentaire.Charles P. | Expérience générale
Al is a first class Mgr. Moving is stressful and ours was multiple moves to get to a new house. Al is a sea of calm. Knows his stuff - you're lucky to have him.mark s. | Expérience générale
Le client n'a pas laissé de commentaire.Rena L. | Premières impressions
Le client n'a pas laissé de commentaire.Ladonna E. | Expérience générale
Staff was knowledgeable and helpful and answered all my questions. Manager was terrificRichard O. | Premières impressions
Our unit was clean and convenient. This worked out very well for us. Merci.THOMAS S. | Expérience générale
Le client n'a pas laissé de commentaire.Hunter T. | Expérience générale
Le client n'a pas laissé de commentaire.Jeremy C. | Expérience générale
Le client n'a pas laissé de commentaire.David M. | Expérience générale
Le client n'a pas laissé de commentaire.HOLLY B. | Premières impressions
Le client n'a pas laissé de commentaire.Christopher P. | Expérience générale
Clean, safe, friendlyKira K. | Premières impressions
Le client n'a pas laissé de commentaire.rich m. | Expérience générale
Le client n'a pas laissé de commentaire.Glenn M. | Premières impressions
Le client n'a pas laissé de commentaire.eileen c. | Premières impressions
Le client n'a pas laissé de commentaire.James B. | Expérience générale
Le client n'a pas laissé de commentaire.rich m. | Premières impressions
Manager Al was very helpfulRichard O. | Premières impressions
Very nice people ,very clean , very new appearing.Hunter T. | Premières impressions
Staff is extremely nice and helpful.Dustin F. | Premières impressions
Excellent service and facilities!Ryan F. | Expérience générale
Le client n'a pas laissé de commentaire.Richard M. | Premières impressions
Le client n'a pas laissé de commentaire.sarah C. | Premières impressions
Very clean facility and climate is spot on to keep contents dry and smell free.MANFRED L. | Premières impressions
Al is an excellent representation of u haul classJoyce M. | Premières impressions
Al was especially helpful and very professional. He is a credit to this company.GERALYN M. | Expérience générale
Everything about this location was fantastic. I will use it again if I need additional storage in the future.Kira K. | Expérience générale
Le client n'a pas laissé de commentaire.Amanda E. | Premières impressions
Le client n'a pas laissé de commentaire.Ladonna E. | Premières impressions
I went in and reserved a unit with Al. He showed me the unit and was very easy to to work with. Went in yesterday to pay and move some stuff in. The girl working the counter said I did not have a reservation. I said I had talked to Al on phone twice and he said my unit was reserved. She put me in a unit way in back and said mine was no longer available. I then walked by unit reserved and saw that it was! She blamed Al and seemed put out to change my paperwork. She also did not show me how to work alarm. She provided poor customer service to someone who has never rented a unit.linda m. | Premières impressions
AL,does a excellent job with his U-Haul Center, it's always clean and a friendly staff. Harry Mutz Customer.harry m. | Premières impressions
Le client n'a pas laissé de commentaire.Sonya B. | Expérience générale
Le client n'a pas laissé de commentaire.Michael W. | Online Move In
Outside of the Hiccup of staff not following through and closing the account on the weekend we vacated our unit, we Had a good experience. We appreciated the climate control and garage bays.Jason O. | Expérience générale
I was impressed how clean the unit was! Thank you!THOMAS S. | Premières impressions
Le client n'a pas laissé de commentaire.Nancy H. | Expérience générale
Friendly associates, fast service. Overall, an outstanding experience!!!richard M. | Premières impressions
Le client n'a pas laissé de commentaire.Javier S. | Expérience générale
Le client n'a pas laissé de commentaire.ANDREW K. | Premières impressions
Every staff member is incredibly knowledgeable, professional and patient. They all go above and beyond for each customer and display a kindness that is rare in today's society. I highly recommend, and often do, this particular location to everyone of my friends, family and even strangers! Merci.Shelley V. | Expérience générale
Le client n'a pas laissé de commentaire.Kiana P. | Expérience générale
Needed to have more staff. Only one man running the front of the store. Took a while to be helped.Samuel C. | Premières impressions
Le client n'a pas laissé de commentaire.Kay P. | Premières impressions
Al is an outstand manager and goes above and beyond to make this facility top notch !STEVEN WEBER M. | Premières impressions
I have never met friendlier people. Al is so nice and easy to deal with. I would absolutely recommend anyone looking for storage to use their facilities.Sara T. | Expérience générale
The staff was extremely helpful, facility was clean. MerciTheresa G. | Expérience générale
Friendly front desk experience; units clean; equipment to move items into the units very helpful.Kay P. | Premières impressions
My one complaint is the downward slope in the storage garage. When loading and unloading into a car, it is very hard to keep the wheeled cart in place.Reithel M. | Expérience générale
The facility is immaculate, your rep at the counter was beyond helpful and personable, and the offer came exactly when I was looking for a storage solution. Thus far I couldn't be happier.Chris C. | Premières impressions
This facility is well maintained, well lit, secure & has great carts to move your items in & out of unit. Al, the manager, is helpful, friendly, & knowledgeable. The indoor loading dock is super good.Max B. | Expérience générale
Clean and very well maintained facilityGwendolyn R. | Premières impressions
Al was great and very accommodating. Dropped my first stuff off today. Well lit aisles and very clean.JOHN H. | Premières impressions
Al is a very very honest and caring person. I would extremely recommend him and his u-haul services to everyone. A++++++++HESSAM H. | Premières impressions
My movers from Allied said this U-Haul was the best they have ever seen. And they have seen quite a few. Great business to work with. A+++Stephen L. | Expérience générale
Nice clean, easy access units.Mike M. | Premières impressions
Excellent secure facility, well maintained, friendly and helpful staff.Ted J. | Expérience générale
Extremely helpful and courteousJames M. | Premières impressions
Overall, an excellent experience. Individuals were helpful, knowledgeable, courteous and friendly. ThanksChristine E. | Expérience générale
ExcellentTyanna R. | Expérience générale
Very helpful employeestonayasia s. | Expérience générale
Excellent service!Selena F. | Premières impressions
Very friendly staffrenee L W. | Expérience générale
Excellent customer serviceGabriel B. | Expérience générale
All good. Mr Jabr is very helpful and reasonable.Chris C. | Expérience générale
Great place !!! Everyone was so helpfulDowling E. | Expérience générale
good productJohn R. | Expérience générale
Great facility and superb staff!david m. | Expérience générale
I paid for a full month and I got my stuff out of the storage unit on Aug 17, 2019 but I did not get any refund for the rest of the month and that is not something good about U-Haul.Ali S. | Expérience générale
Location facility and staff were all excellentIda W. | Premières impressions
Personal very helpful and nice Very cleanKenneth B. | Premières impressions
AucunChristine E. | Premières impressions
Super friendly and knowledgeable! Very thorough walk through of procedures and features.Merry W. | Premières impressions
This is my second year using this company for my daughter storage needs over the summer. I was impressed with their service the first time which made this year a no brainer for us to return .Sharon L. | Premières impressions
They were very helpful.Tanika D. | Premières impressions
Very friendly and helpful staff. Excellent facility.shaun b. | Premières impressions
Very friendly and competent.david m. | Premières impressions
Awesome service, Glad I chose this Uhaul Storage!!Kim R. | Premières impressions
Love this facility. Very secure and clean.Keith H. | Premières impressions
I was given a free month's rental of a storage unit when I rented a cargo van yesterday. I came in, filled out and signed my contract. Easy peasy! My stuff is stored.Rachel D. | Premières impressions
The attendant was very thorough and helpfulrenee L W. | Premières impressions
Great services, and your associates were very curtious, informative and helpful. Thsnks.Michael W. | Réservation
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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