Le client n'a pas laissé de commentaire.William W.
U-Haul Moving & Storage at Allen Rd
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Curtis B.
Manager is such a nice guy!!! Would recommend this place in a second!!!cari p. | Expérience générale
Very good customer service - helpful, friendly, accommodating.karen S.
Le client n'a pas laissé de commentaire.Matthew R.
Very helpful and accommodating. Manager (Al) was extremely friendly and helpful.EDWARD S. | Expérience générale
Le client n'a pas laissé de commentaire.DIANA J.
Le client n'a pas laissé de commentaire.Robert K.
Staff on site was very helpful and make sure that I was happy with my product love this locationRoshauna M.
Le client n'a pas laissé de commentaire.Randal S.
Le client n'a pas laissé de commentaire.Lauren H.
offer a discount on millage for frequent renters. Bring back trucks from Texas offer free returns and pull another behind one.. just a idea.. :)Gregory L.
Hire another customer representative so that customers don't have to wait for long because there is just one person servingOlivier K.
Le client n'a pas laissé de commentaire.Brian H.
Le client n'a pas laissé de commentaire.Cynthia B.
Thank you it was good experienceSamria K. | Expérience générale
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.JAIME J.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.Timothy A.
Mgr was very thorough and professionalKevin K.
Le client n'a pas laissé de commentaire.Michael S.
Nothing everything was great.SHAYNA M.
It was a good experience with very kind and helpful staff. I got rental very quickly and staff help me identify the van based on my needs.MITHILESH D.
No improvements needed. Great location and equipment that helped tremendously with my last move.David R.
Very quick and very friendly, with clean rest room facilities!Kirk K.
Le client n'a pas laissé de commentaire.Thomas S.
Outstanding customer service. Quick, efficient, friendly and I wouldn't go anywhere else. Ali Jabr is fantastic!!Brenda P.
Everything was good.Maxine W.
Great serviceChristopher M.
I requested and was told I would have a morning drop off. Therefore I scheduled the movers for the morning. Luckily they were able to change to the afternoon but not until 4:30 at night which was inconvenient. I was not happy that U-Haul did not coordinate this change with the movers they recommended and supposedly work with. The movers in Peoria were really careless and did not use the pads made available to them . Two pieces of furniture were thrown lopsided into the containers with no pads and were damaged as a result. I do have pictures. The movers in Arizona were great. Overall,. I wasn't terribly happy with U-Haul and this process. They could have done better. I cannot comment on the pick-up location as I wasn't there.Kristi S.
Le client n'a pas laissé de commentaire.DANIEL S.
I had a need to get in my unit at 12:15 AM one night late and was unable to access the facility due to the restrictive time schedule. I would like to be able to access anytime since it is controlled and under video surveillance. Other than that it was a great experience. Al was very friendly and helpful, as was his staff.John F. | Expérience générale
The man who checked me in was very informative, professional & courteous. Took the time to show me around truck. Give the man a raise in pay or a nice Christmas Bonus!Richard C.
This is the safest, cleanest, most affordable, and friendliest storage facility I’ve found.Kira K. | Premières impressions
Le client n'a pas laissé de commentaire.PAUL M.
Le client n'a pas laissé de commentaire.Shane S.
Al in Peoria Store was awesome and very accommodating. Highly recommend this storeRex S.
Everyone and everything was great. Thank youJames Z.
Le client n'a pas laissé de commentaire.Larry H.
Le client n'a pas laissé de commentaire.Linda M.
Le client n'a pas laissé de commentaire.Gregory H.
I had to take it back three times because the door would not close all the way. But the manager took care of it.William H.
Le client n'a pas laissé de commentaire.Karen W.
When I called scheduling, the woman I spoke with was supposed to add miles, and set up early pick-up. She did neither. I almost didn't get to move because of her. Luckily, the Store Manager arrived and helped me an hour before opening to get me going. If he hadn't, I would have had no help to move.Rebecca L.
The staff was very courteous and helpful. Never had an issue my time there. If I need to ever store things again, I will return to Al and his wonderful staff.Kimberly M. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Ron R.
Employees were very courteous and professional. Very clean premise.Bruce B.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.jason H.
This should be the gold standard for U-HAUL. Al runs an amazing store. Quick hassle free drop off. Also,incredibly cheap pulling a trailer into this cesspool of a state. About the only thing good about living in Illinois.Jeremy K.
Get a new system for rental and reservations way too slow.RENEE M.
Le client n'a pas laissé de commentaire.DENNIS O.
Super smooth and super quick.Shane P.
Le client n'a pas laissé de commentaire.jeffrey M.
The computer system was not working well during check out, resulting in a longer than normal time to check out. So, improvement would be to increase computer stabilityPatrick R.
Le client n'a pas laissé de commentaire.Hannah J.
Le client n'a pas laissé de commentaire.Jeffrey J.
We are very satisfied! Keep up the great work!Joy K.
This location was clean and the staff are helpful. The only thing I had trouble with was the online check-in. It says 'cut your check-in time in half by completing the online check-in. Most of the pages I had to redo 2 or 3 times before it would go to the next page and I was never able to complete this process and had to redo everything in the store. The after hours check out process is a breeze though. Take a few pictures, answer a few questions and that was it. I will use this location again.Scott W.
Everything is perfect and the treatment is goodBrahim M.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Alexa R. | Expérience générale
Le client n'a pas laissé de commentaire.perry A.
All the windows in the truck were cloudy and hard to see at night driving and to switch lanes. The truck smelled like there was a cat in there at some point.Brooke M.
Nothing. Everything was excellent.Rod S.
The general manager Al Jabr here is possibly your best employee. He is extremely kind and helpful. I was actual sad to close out my storage units because of how friendly and helpful he is. He even tried to get ahold of another manager to ask about a refund for that manager renting me a trailer with a flat. He takes pride in what he does and it shows. The facility is well maintained too. The one in Georgia I rented that flat tire trailer had razor blades on the ground and junk all over. Never at Al's store. 100 % satisfied with my storage.Matthew V. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer B. | Premières impressions
Le client n'a pas laissé de commentaire.Charles P. | Expérience générale
This location always does good for me. Clean facility and safe place for storage.Jacob I.
Le client n'a pas laissé de commentaire.JAYME B.
Al is a first class Mgr. Moving is stressful and ours was multiple moves to get to a new house. Al is a sea of calm. Knows his stuff - you're lucky to have him.mark s. | Expérience générale
Le client n'a pas laissé de commentaire.marla H.
Le client n'a pas laissé de commentaire.Sameer M.
Excellent service. The manage was really think from customer viewpoint. I am very happy with my rent experience.yu Y.
Le client n'a pas laissé de commentaire.Rena L. | Premières impressions
The person I worked with was quick and pleasant. I wasn't able to get the online return to work so they processed it in person. Would highly recommend this location.David P.
Le client n'a pas laissé de commentaire.Ladonna E. | Expérience générale
Le client n'a pas laissé de commentaire.Rose T.
Everyone was friendly and helpful in the process went smoothly and quickly!Jason F.
Le client n'a pas laissé de commentaire.Dean M.
Le client n'a pas laissé de commentaire.JULIE K.
Le client n'a pas laissé de commentaire.DARRYL C.
Staff was knowledgeable and helpful and answered all my questions. Manager was terrificRichard O. | Premières impressions
Le client n'a pas laissé de commentaire.Shane L.
Le client n'a pas laissé de commentaire.robert S.
Our unit was clean and convenient. This worked out very well for us. Merci.THOMAS S. | Expérience générale
Al and his staff are very accommodating and friendly.BRIAN H.
Le client n'a pas laissé de commentaire.BRIAN S.
Le client n'a pas laissé de commentaire.John T.
Al went above and beyond to help me with my towing needs.Kyoochun L.
We recently have had to move a lot. I can make numerous comparisons. This location is greatHeidi M.
Le client n'a pas laissé de commentaire.Hunter T. | Expérience générale
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.Jeremy C. | Expérience générale
Le client n'a pas laissé de commentaire.William W.
Excellent help, service, and availability of options. I cannot think of any improvements at this time.Yuma S.
Le client n'a pas laissé de commentaire.Ross F.
Le client n'a pas laissé de commentaire.David M. | Expérience générale
Le client n'a pas laissé de commentaire.HOLLY B. | Premières impressions
Le client n'a pas laissé de commentaire.John V.
Le client n'a pas laissé de commentaire.Jim C.
Great selection. Reasonable rates. Trailer worked just fineJohn T.
Le client n'a pas laissé de commentaire.RICHARD Y.
Le client n'a pas laissé de commentaire.Teresa H.
Le client n'a pas laissé de commentaire.Eric G.
Le client n'a pas laissé de commentaire.criss A.
Le client n'a pas laissé de commentaire.fernando R.
My 17 foot truck had 155 000 miles and the transmission was in bad shape...hard to shift from park, to recerese, to drive.gerald C.
Le client n'a pas laissé de commentaire.Christopher P. | Expérience générale
Le client n'a pas laissé de commentaire.JOSEPH P.
Le client n'a pas laissé de commentaire.CHRISTIAN W.
Ali the manager is EXCELLENT. I'm 66. Moving from my house to the Uhaul storage unit then to TN - I was anxious. Ali is a patient calming voice. Treated me nicely, reminded me of things and was patient, even after checking my reservation 4 times. He is an 11 out of 10.Mark S.
Le client n'a pas laissé de commentaire.Michael G.
I have had numerous contacts with this location over the past few months, and it is one of the best U-Hauls I've encountered. Very good customer service.RICHARD D.
Le client n'a pas laissé de commentaire.ERIC G.
Clean, safe, friendlyKira K. | Premières impressions
Le client n'a pas laissé de commentaire.Kayley L.
Le client n'a pas laissé de commentaire.LEIGH B.
Le client n'a pas laissé de commentaire.rich m. | Expérience générale
Le client n'a pas laissé de commentaire.Glenn M. | Premières impressions
Le client n'a pas laissé de commentaire.eileen c. | Premières impressions
Le client n'a pas laissé de commentaire.James B. | Expérience générale
Le client n'a pas laissé de commentaire.rich m. | Premières impressions
Manager Al was very helpfulRichard O. | Premières impressions
Very nice people ,very clean , very new appearing.Hunter T. | Premières impressions
Staff is extremely nice and helpful.Dustin F. | Premières impressions
Excellent service and facilities!Ryan F. | Expérience générale
Le client n'a pas laissé de commentaire.Richard M. | Premières impressions
Le client n'a pas laissé de commentaire.sarah c. | Premières impressions
Very clean facility and climate is spot on to keep contents dry and smell free.MANFRED L. | Premières impressions
Al is an excellent representation of u haul classJoyce M. | Premières impressions
Al was especially helpful and very professional. He is a credit to this company.GERALYN M. | Expérience générale
Everything about this location was fantastic. I will use it again if I need additional storage in the future.Kira K. | Expérience générale
Le client n'a pas laissé de commentaire.Amanda E. | Premières impressions
Le client n'a pas laissé de commentaire.Ladonna E. | Premières impressions
I went in and reserved a unit with Al. He showed me the unit and was very easy to to work with. Went in yesterday to pay and move some stuff in. The girl working the counter said I did not have a reservation. I said I had talked to Al on phone twice and he said my unit was reserved. She put me in a unit way in back and said mine was no longer available. I then walked by unit reserved and saw that it was! She blamed Al and seemed put out to change my paperwork. She also did not show me how to work alarm. She provided poor customer service to someone who has never rented a unit.linda m. | Premières impressions
AL,does a excellent job with his U-Haul Center, it's always clean and a friendly staff. Harry Mutz Customer.harry m. | Premières impressions
Le client n'a pas laissé de commentaire.Sonya B. | Expérience générale
Le client n'a pas laissé de commentaire.Michael W. | Online Move In
Outside of the Hiccup of staff not following through and closing the account on the weekend we vacated our unit, we Had a good experience. We appreciated the climate control and garage bays.Jason O. | Expérience générale
I was impressed how clean the unit was! Thank you!THOMAS S. | Premières impressions
Le client n'a pas laissé de commentaire.Nancy H. | Expérience générale
Friendly associates, fast service. Overall, an outstanding experience!!!richard M. | Premières impressions
Le client n'a pas laissé de commentaire.Javier S. | Expérience générale
Le client n'a pas laissé de commentaire.ANDREW K. | Premières impressions
Every staff member is incredibly knowledgeable, professional and patient. They all go above and beyond for each customer and display a kindness that is rare in today's society. I highly recommend, and often do, this particular location to everyone of my friends, family and even strangers! Merci.Shelley V. | Expérience générale
Le client n'a pas laissé de commentaire.Kiana P. | Expérience générale
Needed to have more staff. Only one man running the front of the store. Took a while to be helped.Samuel C. | Premières impressions
Le client n'a pas laissé de commentaire.Kay P. | Premières impressions
Al is an outstand manager and goes above and beyond to make this facility top notch !STEVEN WEBER M. | Premières impressions
I have never met friendlier people. Al is so nice and easy to deal with. I would absolutely recommend anyone looking for storage to use their facilities.Sara T. | Expérience générale
The staff was extremely helpful, facility was clean. MerciTheresa G. | Expérience générale
Friendly front desk experience; units clean; equipment to move items into the units very helpful.Kay P. | Premières impressions
My one complaint is the downward slope in the storage garage. When loading and unloading into a car, it is very hard to keep the wheeled cart in place.Reithel M. | Expérience générale
The facility is immaculate, your rep at the counter was beyond helpful and personable, and the offer came exactly when I was looking for a storage solution. Thus far I couldn't be happier.Chris C. | Premières impressions
This facility is well maintained, well lit, secure & has great carts to move your items in & out of unit. Al, the manager, is helpful, friendly, & knowledgeable. The indoor loading dock is super good.Max B. | Expérience générale
Clean and very well maintained facilityGwendolyn R. | Premières impressions
Al was great and very accommodating. Dropped my first stuff off today. Well lit aisles and very clean.JOHN H. | Premières impressions
Al is a very very honest and caring person. I would extremely recommend him and his u-haul services to everyone. A++++++++HESSAM H. | Premières impressions
My movers from Allied said this U-Haul was the best they have ever seen. And they have seen quite a few. Great business to work with. A+++Stephen L. | Expérience générale
Nice clean, easy access units.Mike M. | Premières impressions
Excellent secure facility, well maintained, friendly and helpful staff.Ted J. | Expérience générale
Extremely helpful and courteousJames M. | Premières impressions
Overall, an excellent experience. Individuals were helpful, knowledgeable, courteous and friendly. ThanksChristine E. | Expérience générale
ExcellentTyanna R. | Expérience générale
Very helpful employeestonayasia s. | Expérience générale
Excellent service!Selena F. | Premières impressions
Very friendly staffrenee L W. | Expérience générale
Excellent customer serviceGabriel B. | Expérience générale
All good. Mr Jabr is very helpful and reasonable.Chris C. | Expérience générale
Great place !!! Everyone was so helpfulDowling E. | Expérience générale
good productJohn R. | Expérience générale
Great facility and superb staff!david m. | Expérience générale
I paid for a full month and I got my stuff out of the storage unit on Aug 17, 2019 but I did not get any refund for the rest of the month and that is not something good about U-Haul.Ali S. | Expérience générale
Location facility and staff were all excellentIda W. | Premières impressions
Excellent Facility!Nathaniel R. | Expérience générale
Staff had record of cube reserved two weeks ahead of time but nothing was ready when I arrived. Only employee on premises did not want to help and was extremely rude. She should be fired.Darrell m. | Expérience générale
Personal very helpful and nice Very cleanKenneth B. | Premières impressions
Great facility and staff.Christopher C. | Expérience générale
Everything was greatChristopher C. | Premières impressions
AucunChristine E. | Premières impressions
Al. the owner is probably one of the nicest guys I have ever done business with.Richard D. | Expérience générale
I was very happy with the U-Haul Storage Facility. I used the it for 3 1/2 years and would definitely use it again should the need arise. It was secure, well lit, clean and nicely maintained.KATHY N. | Expérience générale
Need a fast-path counter available where you can quickly purchase boxes and other supplies. One shouldn't have to wait behind those checking in/out on equipment rentals to buy supplies.Randall C. | Expérience générale
beau travailcraig m. | Expérience générale
AucunDiane S. | Expérience générale
Super friendly and knowledgeable! Very thorough walk through of procedures and features.Merry W. | Premières impressions
Office staff was amazing!john s. | Expérience générale
Excellent service - Al is always helpful and great to work with.James D. | Expérience générale
Al was super personable and helpful. Storage was very clean and secure.Douglas T. | Premières impressions
This is my second year using this company for my daughter storage needs over the summer. I was impressed with their service the first time which made this year a no brainer for us to return .Sharon L. | Premières impressions
The nicest people ever! Very friendly, nice, thorough. Very clean. I wish i would have gone to this specific location first. Absolutely the best customer service. 5 stars for me!Serina D. | Premières impressions
Thank You for making my stay in the storage awsome!!! Very clean and convenient.Carol M. | Expérience générale
beau travailcraig m. | Premières impressions
They were very helpful.Tanika D. | Premières impressions
The place was awesome. Al runs a tight ship. Staff was well-trained, friendly and helpful. Place was spotless. Restrooms were cleaner than most I've seen in fine restaurants. Huge thumbs up!Greg N. | Expérience générale
Very friendly and helpful staff. Excellent facility.shaun b. | Premières impressions
Perfect!Jordan P. | Expérience générale
Very friendly and competent.david m. | Premières impressions
Awesome service, Glad I chose this Uhaul Storage!!Kim R. | Premières impressions
Al and every employee were very accommodating and kind. This store is a gem.ebony w. | Expérience générale
Wonderful facility. Very clean, friendly staff.Dan P. | Expérience générale
Love this facility. Very secure and clean.Keith H. | Premières impressions
Just love the service I always receive from Al and the other staff. The storage facility is always clean. I wouldn't go anywhere else.Andrea S. | Premières impressions
The only thing that I did not like was the wait to unload!! Al was very helpful and kind!!! Thank you Al!!michael l. | Premières impressions
I was given a free month's rental of a storage unit when I rented a cargo van yesterday. I came in, filled out and signed my contract. Easy peasy! My stuff is stored.Rachel D. | Premières impressions
Staff was very helpful. We arrived near end of business hours and began unloading truck into storage unit. Security alarm went off several times despite being checked-in. This should be addressed.CHRIS N. | Réservation
It was so nice to have all of my belongings so well taken care of and so secure.MARSHA O. | Expérience générale
The attendant was very thorough and helpfulrenee L W. | Premières impressions
Michelle was wonderful and extremely helpful! She was able to find us a rental van and a storage unit that fit our needs.Starr B. | Premières impressions
I truly appreciated everything, AL thx ALOTShanda P. | Expérience générale
ThanksAndrew S. | Expérience générale
The facility charged extra if you wanted to get in after hours. The facility also charges an entire month ahead of time but if you close out your account early, you do not get your money back. UpsetMichael M. | Expérience générale
Very good experienceJOHN S. | Réservation
Very easy to check in. Very friendly. Great facility. Has everything you needDan P. | Réservation
BEST STORAGE EVER PEOPLE WERE VERY HELPFUL COURTEOUS KIND !I WOULD RECOMMEND THEM TO EVERYONE!! THANK YOU SO MUCH! Mrs SOMMERVILLE HAVE A GREAT DAY!Doris S. | Expérience générale
Great services, and your associates were very curtious, informative and helpful. Thsnks.Michael W. | Réservation
Excellent facility!! We highly recommend it. It has carts available to easily move your items to the individual unit and loading docks inside to back up different size trucks out of the weather.Max B. | Expérience générale
The facility is always super clean and well lighted, and the staff is an example of excellence.FABIOLA C. | Expérience générale
Al and the rest of the staff were wonderful! They were very helpful and made sure I had everything that was needed.kimberly m. | Expérience générale
Both times we were there the staff were courteous, helpful, and had a smile for us. Thanks, Rich & RobertRich K. | Expérience générale
This facility is very clean and well kept. The parking lot is free of debris. The employees are friendly & helpful. This would be my first choice if I needed storage again.Marian H. | Expérience générale
Al the manager and his staff are fabulous. They were supportive, helpful and just all around great! No matter what came up, glitches on timing, storage issues or any other problem they were incredileShirley A. | Expérience générale
For the last two summers this has been a great experience. While this facility involves a farther drive for us, it's worth it to have a clean, secure, climate-controlled in pace to store our things.Richard C. | Expérience générale
Pro's every step of the way. Facility clean and we'll lighted. Access was secure and easy to work. Will be there next spring.jason k. | Expérience générale
The storage was perfect. I only had one problem. I wish that I could have suspended my rental when we moved everything out.VIRGIL M. | Expérience générale
Used many Uhaul centers over the last couple of years, this center has by far the best customer service, and is a clean storejennifer t. | Réservation
I am very satisfied with my experience at uhaul on Allen road in Peoria. Al and his crew were very helpful and polite. The facility was very accommodating yet secure. 5 STARS!Steve H. | Expérience générale
All of the people at the U-Haul were very nice especially Ail If I ever need any thing else I will go right back to U-Hauljohn j. | Expérience générale
Nice clean facility very handyMark L. | Expérience générale
Excellent staff.Jerome S. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!