Novah was very helpful, he was very patient in helping peopleakshay kumar b. | Premières impressions
Customer Reviews for U-Haul Moving & Storage at Alma-Plano
Pour nous contacter
Plano, TX 75023
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Hermes L.
Manager did an excellent job rectifying a difficult situation.Bryan G.
While it was cooler inside the building than outside I expected a climate controlled unit to be a little bit cooler.ASHLEY M.
Le client n'a pas laissé de commentaire.Torey T. | Expérience générale
Le client n'a pas laissé de commentaire.ASHLEY M. | Premières impressions
Very polite, friendly, and helpful.John B.
Le client n'a pas laissé de commentaire.Vincent F.
Le client n'a pas laissé de commentaire.LYQUITA W.
My U-haul Helper was very friendly He showed me my unit explained everything to me, customer service 7 starLyquita W. | Online Move In
Noah was extremely helpful, they are a 5 Star rated business and I give them a 10 + Plus. Saved us a bundle with very competitive rates. Definitely do business here again!Richard A.
Le client n'a pas laissé de commentaire.John G.
Le client n'a pas laissé de commentaire.Darryl C.
Le client n'a pas laissé de commentaire.Sabra R.
Great customer Service. Professional and courteous. Have rented at this location several times over the years and always a great experienceSABRA R.
Nicolette and Dustin are excellent!!!Torey T.
Le client n'a pas laissé de commentaire.Burton C.
Perfect size, perfect service!james B.
Le client n'a pas laissé de commentaire.Ogheneyome O.
The salesman and sales lady was very quick and Efficient. The salesman started taking care of us from the moment we walked through the doors he started to get us setup with our storage unit. He showed us the unit and how to gain access. The sales lady was very friendly and assisted us with a dolly that we were in need of. I appreciate them doing there job and taking care of the customer during this busy weekend.Ernesto S. | Premières impressions
Outstanding customer service from Dustin and Nicolett. Very happy with my service.Brian S.
Le client n'a pas laissé de commentaire.Johanna B. | Premières impressions
All the crew provided the best customer service possibleADEL A. | Premières impressions
The staff has been more and helpful and seem to truly care for the customer. Sad to say but this seems to be the exception in business these days.Randy H. | Premières impressions
Le client n'a pas laissé de commentaire.Keith J.
Great customer service!! One of my best uhaul experiences at this location!MATIAS C.
Le client n'a pas laissé de commentaire.Channie C. | Premières impressions
National UHaul should do a better job supporting software issues- I was trying to check in for the 1st time and software was down nationwide leaving me in a terrible predicament. It must happen way more frequently tjan it should - you have great staff at my location- back it up with great software PLEASECatherine H. | Premières impressions
Le client n'a pas laissé de commentaire.Richard N.
This was a last minute decision to use UHAUL @2:30PM. Arrived at location 3:20PM and had equipment by 3:45PM. Staff were friendly, accommodating, and efficient. Staff made sure I was aware of storage promotions and expectations of return. Best experience I have ever had @ UHAUL. Equipment was in great working order. Had trouble with the check-in process on an Android 6 device and had to use another device. Liked the overall check-in process once it worked. Keep doing what you are for the next customer.ANTHONY L.
Le client n'a pas laissé de commentaire.Gene M.
Le client n'a pas laissé de commentaire.Fredric C.
Maintain the friendly and prompt service I experienced.Patrick K.
Staff was very friendly, helpful, & professional.Melissa C.
Customer Service was AwesomeCORETTA B.
Le client n'a pas laissé de commentaire.Daniel G.
Le client n'a pas laissé de commentaire.Mark S.
Would use this facility againLucinda B. | Expérience générale
Excellent service à la clientèleMargaret B. | Expérience générale
Noah helped me swap out one truck for another quickly and efficiently. When I have Uhaul needs in the future, I'll return to 3401 Alma.Eric N.
Le client n'a pas laissé de commentaire.Monica W.
This location is by far the best of all UHaul facilities I have ever used.IRAJ M.
The service was awesome for pick up and drop off.Farida P.
Le client n'a pas laissé de commentaire.Mark P.
Hard to beat this experience. Friendly, fast service Clean trucks.Melvyn T.
Le client n'a pas laissé de commentaire.Chad H.
Le client n'a pas laissé de commentaire.Gwen W. | Expérience générale
Le client n'a pas laissé de commentaire.Edmond P.
Great staff and service! Will definitely use again! Thank you all! I appreciate all of you!Derassa C.
On Sunday, March 28 2021 @ 1300 I don't know the guy name but, he was very high speed knowledgeable and had very good customer service. The store is 3401 Alama Dr 75023Johnathan W.
It would have been nice to get a receipt that shows starting mileage and gas level and total price paid and ending mileage.Kristen G.
Website does not work for before/after hours. Door not unlocked at opening in time for dropping off equipment.Katherine N.
The ignition switch needs to be fix other then that it was greatDallas D.
A top-notch experience from beginning to end! Great location, great staff!Brett T.
Great, and fast Customer Service was provide by the associate. The Uhaul the was clean. Would definitely rent from here again.Jennifer M.
Very nice,helpful and courtesyNorma M.
Le client n'a pas laissé de commentaire.Gidget A. | Online Move In
Quick, easy, plenty of parking/turn around space, easy to find, easy to get to, fast service.Deborah C.
Le client n'a pas laissé de commentaire.Reza K.
Le client n'a pas laissé de commentaire.Ryan A.
Le client n'a pas laissé de commentaire.Caleb B.
I have never experienced a place of business to go extra extra above and beyond and out of their way to ensure it's customers are thoroughly assisted in anyway possible. UHAUL Storage on ALMA Drive in Plano,Texas... spoiled me rotten. Anytime I needed help with something it was never a problem! Thank you all so very much for putting up with annoying me. You are the best ever!! So humble and grateful for all of your help and kindness. Very professional & above average knowledgeable too!WILLIS L. | Expérience générale
Everything was great! Online booking was easy, customer service was great in store, and return was quick and simple! Thanks so much!Melissa L.
Le client n'a pas laissé de commentaire.GARY K. | Premières impressions
Didn't get his name, but I believe he is the manager. Came to me in the freezing cold and both pick up and drop off. Really helpful and professional. I will go here first for any rental needs including storage if I need it.KEVIN RONALD B.
The two people at the front desk were amazing!! I believe they were husband and wife. They were amazing, so kind and so sweet. Even whenever I had to stop the process to resolve my outstanding issue with Uhaul, they were very patient. 10/10 would recommend. Give them BOTH a raise! (;Shantel W. | Premières impressions
Equipment ran well was available when expected, return was simpleSteven M.
Great truck, and services. I'm just not happy about being charged for an extra day once the representative told me I had until 6:30 pm and I returned it at 5:30 pm.MARCOS D.
The gentleman who assisted us was fast and efficient. I've had some 3rd party, junkyard, cigar smoking rental truck company employees that made me pause. This was definitely a Nordstrom experience compared to that. Thank you U-Haul!Frank C.
Le client n'a pas laissé de commentaire.Joan B.
Le client n'a pas laissé de commentaire.Torey T. | Premières impressions
Le client n'a pas laissé de commentaire.David N.
Le client n'a pas laissé de commentaire.Jean-Michel S.
Le client n'a pas laissé de commentaire.James M.
I like you just the way you are. I have things in storage and am very satisfied with truck rental. Best thing, you are very close to where I live.Tonya T.
Le client n'a pas laissé de commentaire.JENNIFER E.
Le client n'a pas laissé de commentaire.Diane C.
Great and fast customer service!Demetrie K.
Le client n'a pas laissé de commentaire.KEVIN RONALD B.
Le client n'a pas laissé de commentaire.MOAZZAM ALI M.
Our rep was very professional and polite. Good Job sir!Cari W.
Customer service was perfect. Thanks to the young lady that took care of us. She's was very good.Blanca M.
Le client n'a pas laissé de commentaire.Mario T. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES D.
This was my first rental from Uhaul but I was impressed from start to finish. Merci.Shingo A.
Super easy and convenient.Lauren K.
Le client n'a pas laissé de commentaire.Edwardo D.
The staff was amazing! So kind and helpful! Would definitely recommend this location to everyone!SALENA T.
The customer services was excellent. Those guys went above and beyond/CHASITY M.
Cannot improve on the people. Dustin and his wife are wonderful. Make you feel like you are part of their familyBruce R.
Le client n'a pas laissé de commentaire.Nitin S.
Le client n'a pas laissé de commentaire.SANDRA B.
Le client n'a pas laissé de commentaire.Orlando C. | Expérience générale
Mckenzie and staff was so helpful this year helping me with all my needs and truck rentals. Not to mention Jason was very helpful my last days. He was so Nice and helpful. I will be back. I Love this location!!!Alma B. | Expérience générale
The truck growled a little during acceleration. Both people (p/I and dropping off we're great.BRUCE R.
Le client n'a pas laissé de commentaire.YU MIN W.
Le client n'a pas laissé de commentaire.Anitra J.
The truck was filthy on the outside. The interior of the cab and box were swept and clean but the windows were so dirty and heavy with bugs that I had to clean them when I fueled up the first time. The truck had been driven from somewhere in bad weather and was covered with mud and dirt.Edward C.
Le client n'a pas laissé de commentaire.Zooni B. | Expérience générale
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.ANGELA KAY P.
Accept left over boxes as advertised. I was denied a return due to "lack of space". Come on, they're folded. It was approx. 10 boxes.GUSTAVO M.
Le client n'a pas laissé de commentaire.Derrick G. | Expérience générale
THANK YOU!! COMPLETELY HAPPY CUSTOMER :)WILLIS L. | Premières impressions
Le client n'a pas laissé de commentaire.DAE P.
Le client n'a pas laissé de commentaire.TERI R. | Expérience générale
Le client n'a pas laissé de commentaire.Marla S.
My experience was Great! Manager was very helpful!Angela M.
Le client n'a pas laissé de commentaire.Eric B.
I liked the friendliness of the personnel.Thomas B.
Le client n'a pas laissé de commentaire.Ching Yi C.
Le client n'a pas laissé de commentaire.alexander M.
Make the key code keys easier to see and move and give more instruction on how to open the box.Tanya G.
Le client n'a pas laissé de commentaire.RANDAL S.
Hello, i had a swell experience, so good in fact, the guy behind the counter was working so hard when i got there, he was sweating and out of breath! Please help him out in anyway y'all can, thank you, he was amazing!Miguel G.
The location is great. U-Haul app, on the other hand, sucks. I wasn't able to pick up using the app, because it did not take the picture of my DL. Not even the attendant was able to do it, so he had to go old school. Returning was the same, app/website did not work. App/website sucks.MARCELO B.
Le client n'a pas laissé de commentaire.DEBORAH S.
Staff was professional, helpful, and answered all questions. They made the experience enjoyable. I would highly recommend this location.Jimmy P. | Premières impressions
Le client n'a pas laissé de commentaire.harry C.
Le client n'a pas laissé de commentaire.Jack H.
Friendly and professionalDONNA H.
Very easyLinda H.
Very inconvenient that the card key they give you is no good for 24 hours. I show up with a truck to unload by my access is delayed 24 hours?! What is up with that?!thomas L.
Le client n'a pas laissé de commentaire.christina C.
Nothing. This location is our favorite. Great people and never had any issues with the trucks/vans we rented.Margaret B.
Le client n'a pas laissé de commentaire.William M.
When I pulled up in my uhaul truck, the tenant ran out and was yelling at me to leave?? she said "Your not supposed to be here your supposed to be at the other side of town" ? I said "your telling me you have no storage units left to rent" ? She assumed before even asking and telling me to leave that I was there to drop off my rental truck. WHO DOES THAT? ABSOLUTELY UNACCEPTABLEJesse s. | Premières impressions
McKenzie was welcoming and accommodating! She did her best to make this part of my move smooth and I would highly recommend this facility if you have storage needs.Ryan E. | Premières impressions
This U-Haul storage facility is the best very clean. The management and staff has excellent customer services. I recommend this Uhaul facility to anyone looking for a storage company.Mona M. | Expérience générale
U-haul met my expectations except for price.Nina B. | Expérience générale
I had continual break Inn first month and my storage code WAS given to an outside party to gain access into my store. 2.When I confronted the manager says oh Ms Crockett we cannot help u if your lock was picked -this being the case why should I offer insurance?? New boy cleaning for 2 days disabled my phone with an app and confirmed that he did itCharlotte C. | Expérience générale
Our agent Becky was very professional and helpfulHenretta M. | Premières impressions
The representative was awesome and very warm and knowledgeable. It helps to speak to someone that is so passionate about her job. I am the same way. And you can tell when people not only love what they do but they share compassion for others. Lastly I liked it because she made the experience real and was honest about the safetyhood about the location and knowing she lives on the property which tells me she will make sure it's looking great. I asked her about job opportunity iew which her pride showsCharlotte C. | Premières impressions
Le client n'a pas laissé de commentaire.Lisa d. | Expérience générale
Le client n'a pas laissé de commentaire.Jeanne B. | Online Move In
Le client n'a pas laissé de commentaire.Rhonda T. | Expérience générale
Very good customer serviceJanice R. | Premières impressions
I rented for 2 years and had no issues or problems, check I was easy checking out even better! Love the App, so customer friendly and convenient!!!Debra B. | Expérience générale
Staff was great. I had a payment issue but the store manager got everything worked out for me.Feyadia W. | Expérience générale
Never any problems with the staff or the facility. The staff was always helpful and knowledgeable.MAUDE G. | Expérience générale
Everything went smoothly. Easy check in and return.Olugbenga D. | Premières impressions
Marian has been SO helpful. I've been in & out of our 3 storage units a lot the last month. And she's always been there to answer questions & help me. I truly appreciate her.DIVERSIFIED I. | Expérience générale
Very bad experience the transport trailer was late and out if the way the guy w trailer was rude made me load car myself, the truck was out date and had a blowout when I arrived in Texas very experienJerome B. | Premières impressions
Office hours could be a bit longer, maybe open earlier.BARBARA C. | Expérience générale
This location was convenient for me and has always been clean and well maintained. I also appreciated the cameras located throughout the facility and staff were frequent visible around the property.DIRK L. | Expérience générale
The Uhaul Representative was knowledgeable about producrs and services, and very attentive to my moving needs.Shelise T. | Premières impressions
Very clean facilities and the staff was great.Mona M. | Premières impressions
Thanks for letting me have my things. There were a lot of things that were not going to be able to be replace ThanksMichelle M. | Expérience générale
A pleasant business atmosphere,, needed to put in place a set of dependable movers and the ones I had left his cards @ the placRajkumarie R. | Expérience générale
The support staff was really helpful and did an excellent job in connecting and later diconnecting the trailer to my SUV . Will definitely use this facility againMirza B. | Expérience générale
We are very pleased with our experience.Elaine W. | Expérience générale
Very polite and courteousRamona A. | Premières impressions
I liked the space I rented , it was just a little expensive than Public Storage for the same sq.ft. Other than that everything was well.Lumantha M. | Expérience générale
Staff is very hard working and friendly.loretta k. | Expérience générale
Staff friendly and efficient. Storage space cleanannie e. | Expérience générale
Water leaks in multiple places. My unit - 1118 - directly affected with 2 leaks. Manager was apathetic and offered no help. Definite liability. Writing Google review as well...thanks for the reminder.Thomas M. | Expérience générale
Have been very happy with services.PAUL H. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!