Évaluations des clients U-Haul Moving & Storage at Appleton Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Appleton Ave

Cote générale :

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CANDICE M.
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Le client n'a pas laissé de commentaire.

Diamond M. | Premières impressions |
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Great job.

MELISSA V.
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On 2 different occasions with this rental I was given a quote and the charges differently. Was to 63.and some change to then be charged 88.and some change. The second time I was quoted 60 something then charged 152. This was talked about but was told that the remaining amount would be applied to the rental. Nothing was applied as well as there was supposed to be a credit added to the account but that wasnt added either. This was a horrible experience and I think when a amount is said that is what should be charged. Not some random amount.

APRIL L.
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Customer service was great took time to answer all the questions I needed and broke it down for me to understand .i really appreciate the young lady for doing that

Harrial M.
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Clean snow off property a little more better

Antoinette J.
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Le client n'a pas laissé de commentaire.

TRENA B.
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I was charged an extra $20 for returning after hours and the customer service representatives at the front desk did not tell me when I asked them.

Karen M.
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There's nothing to change, everything was great

EBONY C.
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Le client n'a pas laissé de commentaire.

TERRY D.
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No issues with the service. Excellent customer service from the counter employee. Fast drop off service. .

JACQUELINE R.
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Le client n'a pas laissé de commentaire.

TERRANCE W.
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Great Service

Alexander T.
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No complaints... Customer service was awesome !!!

PEDRO R. | Expérience générale |
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No complaints love the service and i would recommend to friends and family

ZARIA F.
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Men at the counter had dreads and grey hair patch in the front very unprofessional & also was his co worker. We were there at about 5:30 at night on 1/18/2021. They gave us the keys to the truck & didn't even help us find the truck or go get the truck which ended up being all the way at the end of the parking lot. Also, they weren't very talkative to us but was definitely talkative to each other I felt like they didn't even notice me

Dwayne H.
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Le client n'a pas laissé de commentaire.

BRENDA B.
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Le client n'a pas laissé de commentaire.

Bailey W.
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Le client n'a pas laissé de commentaire.

LAQUINDA L.
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I would like to thank Joseph n Keyenna for going above n beyond excellent customer services. They were very accommodating n ready to assist with any and all questions I had. Thank you again uhaul for the excellent Reps you have hired for the outstanding service performance they do

IRVAN P.
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Le client n'a pas laissé de commentaire.

DOMINIQUE E.
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Yes I Recommend everyone to check this location out . Thanks for the services see you soon on the next move !!!! Thanks joe ! Great prices

JOSEPH B.
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Le client n'a pas laissé de commentaire.

KEVIN W.
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Le client n'a pas laissé de commentaire.

RUSSELL M.
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Le client n'a pas laissé de commentaire.

CATHERINE C.
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Everything was great!

DOMINIQUE E.
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I feel like it's too much .

DAVID C.
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Everything and everyone I worked with made it a very satisfying experience. The staff was especially helpful and friendly.

LABRENNA W.
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Le client n'a pas laissé de commentaire.

LASHONDA K.
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Le client n'a pas laissé de commentaire.

Antay M. | Expérience générale |
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Love the work and love the enthusiastic measures they took to provide me with the best comfort to get to my next home thanks you guys been a great help . Mr. Moore

Theresa J.
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Le client n'a pas laissé de commentaire.

SHERVILLE P. | Expérience générale |
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The manager there has excellent people skill and customer service skill as well. Also, his staff alway spoke when I came in there place of business and made me feel comfortable to ask a question

TIANNA G.
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Le client n'a pas laissé de commentaire.

MICHAEL M.
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Keyona and Brandon were stellar customer representatives. They exceeded my expectations by explaining everything thoroughly. They walked me through the rental process and showed me how to return the trailer. I will look to us you all again.

STERLING O.
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Truck had no heat and I was charged a extra 50.00 for inner city mileage that I don't think I had.

YILITHA S.
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Le client n'a pas laissé de commentaire.

Lamar P.
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The service was excellent nothing that I know of thanks

THOMAS G.
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Require that masks be worn inside of store by customers. Employees wore masks but not all customers. I don't even like moving into the same air cloud after someone without a mask leaves. Aerosols can infect you. And they float around like cigarette smoke.

Kevin C.
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N/A. Everything was excellent! Customer Service was top notch!

Jerome P.
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Very helpful attendant. Again, very quick and efficient service.

Amy D.
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Le client n'a pas laissé de commentaire.

RICHARD K.
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I may be mistaken but recall the daily rate more in the neighborhood of $20. At checkout, it was $80 plus mileage. The prior renter was a heavy smoker also. Not what I expected. The staff at this site are very nice.

TAHTYANA R.
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Le client n'a pas laissé de commentaire.

WALTER T.
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Drop off instructions, should be explained before leaving the store. The van need a oil change and there was other dash lights on . Should be repaired before sending anyone out in the Van .The windshield was so dirty . I had to clean a spot just to see out of it ....

JEAN G.
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My experience with U-Haul was great!! They were very helpful kind friendly amazing customer service and assistant me with all of my needs I would definitely be using them in the future and recommending U-Haul to family and friends.

JAMES H.
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Customer Service was great. Place was clean and equipment functioned properly.

AMY M.
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Le client n'a pas laissé de commentaire.

barbra n. | Premières impressions |
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No problems at all Staff friendly and knowledgeable

timothy M.
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Keep doing a awesome Job.

KENNETH L.
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Le client n'a pas laissé de commentaire.

ESSIX M.
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Friendly and professional personnel. Thanks!

Avery A.
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Le client n'a pas laissé de commentaire.

ALICIA J.
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Le client n'a pas laissé de commentaire.

SWAYZINE T.
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The whole experience was just wonderful, my son & I were there under 10 minutes. I've been using Uhaul for well over 40 years Customer Service Rep Kyeona was exceptional she was also well spoken and took time explaining information I needed for the rental. Every now and then you are greeted by the experienced, polite, and polished young women that she is. She's an upgrade for Uhaul and I'll definitely be coming back. Thank you

Sara C.
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Le client n'a pas laissé de commentaire.

MARSHIA W.
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Nothing service was very productive

kathy W.
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I purchased the offered insurance, and then I was told that the insurance does not cover tires after there was an issue with one. When I asked questions regarding what is covered if tires are not, I received no response. I was also charged $193 Which is outrageous for a single tire!

NERI W.
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Le client n'a pas laissé de commentaire.

Phyllis T.
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Le client n'a pas laissé de commentaire.

NYOKA G.
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The customer service provided was AMAZING at this location! Every person I spoke to was great and I will be visiting again! Thank you so much for being so professional and so customer friendly.

Carla W.
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Nothing, always keep good customer service, your people were Great!!!

Lance W.
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Joe is really great to work with. He runs a good show.

ANNETTE B.
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Le client n'a pas laissé de commentaire.

Theresa B. | Premières impressions |
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Uhaul online service is the way to go!!

Jeanette P.
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Le client n'a pas laissé de commentaire.

Craig L.
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Le client n'a pas laissé de commentaire.

Lance W.
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Great job as usual

Dennis R.
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Le client n'a pas laissé de commentaire.

PAUL S.
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Le client n'a pas laissé de commentaire.

Mitch H.
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Joe does a great job.

Denise M.
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Le client n'a pas laissé de commentaire.

Chellette K.
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I had a wonderful experience picking up and dropping off my rental. Johnny was great. Explained everything and made sure we didn't have any issues with the rental. Keep up the great work!!!

TERESA H.
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Le client n'a pas laissé de commentaire.

Daniel D.
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Le client n'a pas laissé de commentaire.

PATRICIA G.
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Le client n'a pas laissé de commentaire.

BARBARA C.
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I had to pull my own truck out...it was so close to the other trucks..but I done a good job doing it...

PAMELA M.
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Le client n'a pas laissé de commentaire.

William S.
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Le client n'a pas laissé de commentaire.

KEAIRIS T.
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Le client n'a pas laissé de commentaire.

Angela R.
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Le client n'a pas laissé de commentaire.

FREDERICK B.
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Le client n'a pas laissé de commentaire.

jennifer G.
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Great customer service

SWANA M.
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The truck I rented smelled like marijuana and had marijuana pieces in the truck on the floor and on the console in the truck. a container with anchovies rolled from under the driver seat.While driving the truck on the freeway it constantly pulled to the left.

deanna M.
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I was told I would pick the equipment up at a location 1.5 miles from my home, where I made reservation. Two days before the pick up date confirmation came through at a location 40 miles round-trip from my home. Apparently to save cost U-haul couldn't move the trailer to a location convenient to their customer. Said they'd credit me $50 for my inconvenience. Let's see if I get it.

ROBIN L.
Évaluation :

Great customer service. I have never had a negative experience

DONALD S.
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Le client n'a pas laissé de commentaire.

thomas L.
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Joe and Crew were very professional

RICKY R.
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Le client n'a pas laissé de commentaire.

Tyson W.
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Le client n'a pas laissé de commentaire.

christopher S.
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Le client n'a pas laissé de commentaire.

Asia W. | Expérience générale |
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The staff was very friendly & helpful, anytime I had a question or concern about my storage unit they were always there to help .

ARIANNA R.
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And piece to my bed was left on the truck they looked at us threw the door and wouldn't let us get the piece now I have to wait till there open to get the piece

MICHAEL H.
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Le client n'a pas laissé de commentaire.

MARK J.
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Maybe I missed the sign that says you need to have a mask on before entering. 6 feet social distancing signs on floor. Play a video Showing how the equipment is sanitized.

SHANTRICE P.
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Le client n'a pas laissé de commentaire.

Alicia W.
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Le client n'a pas laissé de commentaire.

Matt B.
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Le client n'a pas laissé de commentaire.

Nicaeli H. | Expérience générale |
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The manager joe is very polite very professional this is a 5 star and more manager I wish I could add more star

Vivian H. | Premières impressions |
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Le client n'a pas laissé de commentaire.

GARY H.
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Seamless experience

PERPETUA I.
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Le client n'a pas laissé de commentaire.

William S.
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Le client n'a pas laissé de commentaire.

Debbi L.
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Improve how the workers talk to the customers.

MONICA L.
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na

Lisa G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

TOMMIE C.
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N/a service was professional and courteous. Thank you

Kelvin L.
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Le client n'a pas laissé de commentaire.

Susan J.
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I very was happy with my experience. Joe was extremely helpful and patient. This was the first time I rented a U-Haul, so I had lots of questions. And, Joe answered them and gave me great suggestions as well. Thank you. Sincerely, Susan

ervin C.
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Nothing

Kristy W.
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Le client n'a pas laissé de commentaire.

Jasmine M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Denise S. | Expérience générale |
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Thank you so much for helping me with my move you are greatly appreciated.

Davon M. | Expérience générale |
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Samuel Davis Jr. helped me so much! I want to thank him especially for making the process fast easy and affordable!

Tim V. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Denise M. | Premières impressions |
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The facility was very nice and so were all the staff. Unfortunately after moving in all of my belongings the door was broken, but they were right there to fix it.

Glenda D. | Expérience générale |
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I was very satisfied with customer service property and convenience

Leonard M. | Expérience générale |
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Very good service

Tiffany J. | Premières impressions |
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Good customer service

Gladys B. | Premières impressions |
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I like that they made sure everything was good and that we are happy I'm so happy that we made the right choice thanks so much.

Kathleen F. | Expérience générale |
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Staff very helpful. Although, in my eighty's,staff helped put my items in storage. Later, moved them back out for me.

regina h. | Expérience générale |
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Great service the morning manager team was awesome

Sheena E. | Premières impressions |
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They where very helpful

regina h. | Premières impressions |
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Entered the premises on Appleton service right away, staff professional and courteous will definitely recommend to family and friends. Good job

STEPHANIE H. | Expérience générale |
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Very friendly and nice overall excellent

Ashley B. | Expérience générale |
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Good job

sharrieff p. | Expérience générale |
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They were giving me a hard time about gettin my deposit back because they didn’t explain the return we didn’t even get anyone to show us where our truck was we had to figure it out. Very rude!

Marika M. | Expérience générale |
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Everything here was average. They close early and stare at you instead of offering help. Very awkward for me. Glad I'm gone.

Senethea T. | Premières impressions |
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Both ladies were very helpful and professional to talk with

IESHA M. | Premières impressions |
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The manager was very understanding and helpful i loved my experience

Tanya E. | Expérience générale |
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I would use the u-haul again.

Damon J. | Expérience générale |
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I wanted to move my stuff out of shelter 4 days after my payment was due and had to pay the full month of usage which I thought was crazy. It should have been pro rated.

Tia J. | Expérience générale |
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The facility was clean but prior to me utilizing the storage, I noticed a loose aluminum frame hanging from the ceiling. I mentioned it to worker who was assisting me but nothing was done.

natasha w. | Réservation |
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I was charged for an appliance dolly and was given a utility dolly.

Feryl W. | Réservation |
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Your representative was very unprofessional. She kept yawning and appeared bothered. She booked the additional storage unit at this address instead of Good Hope. I have an existing rental there.

Peter C. | Expérience générale |
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My u-boxes were not shipped from Seattle to Milwaukee when requested. Too many extra fees for this and that. Also charged fo an extra month of rent because they could not get my stuff to me in time.

Lisa G. | Réservation |
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I tried reserving over phone and recieved a reserve confirmation number, however the in store persons did not find it in the system and needed to start over. They were friendly and quick.

Doris M. | Expérience générale |
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continue to keep up the awesome customer service my experience was wonderful I was served with a smile

MONICA L. | Expérience générale |
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My whole U-Haul experience was good, I never experience anything negative. I would recommend this location and any other location to family and friends.

Non reviews have been submitted for this location.

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