Évaluations des clients U-Haul Moving & Storage at Arden Way

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Arden Way

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Joseph M. le

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Le client n'a pas laissé de commentaire.

Joey M. le

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Everything.

John D. le

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Staff was very helpful. The computer system, however, is among the worst I've seen in any commercial interaction. Even though I declined coverage for the rental, the software added to my bill anyway, requiring the manager to issue a refund. Your software provider needs to be fired, and a complete new system developed- online reservation system is also abysmal.

david m. le

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I would recommend your service to anyone that asks about your company, Wish you had a bit larger Uhaul boxes.

Philip V. le

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Le client n'a pas laissé de commentaire.

Tyler M. le

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Le client n'a pas laissé de commentaire.

evelyn b. le

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Le client n'a pas laissé de commentaire.

Manuel V. le

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Elizabeth is amazing thank you for all your help .

Rebecca W. le

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Nothing I can think of

Andrew W. le

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Good experience. While checking in, we worried about the heavily loaded shelf directly over the employee's head and desk. Otherwise, a well-run operation.

Megan T. le

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Le client n'a pas laissé de commentaire.

tamika c. le

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Excellent customer service

caroline d. le

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April was hands down the best part of today. The check in and check out process was fast and friendly. I can’t say enough about her professionalism and kindness she showed me because I was on a tight deadline. She trained a new employee, helped me, and answered the phone all at the same time.

Karen V. le

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What wonderful staff you have! I felt valued, cared about and totally pleased with every aspect! I loved driving the truck!

Darius D. le

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Le client n'a pas laissé de commentaire.

Tomas C. le

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Check in took nearly an hour to complete. Attendant did not inspect vehicle with me before I had taken off. In addition I was told that the gas gauge was at at a full tank upon check in, but the tank was only 3/4 full, which I disputed. Reported mileage was off by 4 miles upon check in.

Israel V. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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The store associate was very rude and not helpful at all! Her name is crystal

Will M. le

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put the wait time was too long.Had to go out into the yard to find extra help.

Robin F. le

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Le client n'a pas laissé de commentaire.

Amber T. le

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Keep up the great work!

SYDNEY S. le

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Picked up storage box at wrong time. Was told I would recieve a call back never did. Was given wrong information over phone. Over all very bad experience.

Cemal D. le

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Le client n'a pas laissé de commentaire.

Mikia N. le

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Employees were very helpful and friendly! Engaging and patient I recommend this location

Mary S. le

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Again workers not available. Had to go looking for some one

Richard G. le

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Finish the construction on your Arden facility.

Krisley E. le

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Le client n'a pas laissé de commentaire.

Ricardo G. le

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Finish the remodel and AC. Friendly staff and clean truck, Thank You!

Tiffany L. le

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I rented a truck on August 12, 2019 in Berkeley and my drop off was Sacramento I googled the nearest uhaul near me I drove to 4 different locations before I got to the right one 1st that uhaul place closed down 2nd they didn't take uhaul trucks no more 3rd one he didn't have a space for the truck then when I finally got to one I had to pay 27 dollars for over miles and gas and I feel it's not fair going over the miles part due to all the damn uhal places that was in my area was no longer there never again

Lauren C. le

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Le client n'a pas laissé de commentaire.

SHARON M. le

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This facility acquired my storage unit from another company. They treated me and my stuff amazingly. Thank you! My stuff was stored for 3 years... Opened box.... Like the day I packed it.

Lucy L. le

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Move out date was 12/01/2018 Everyone was very friendly and helpful. Ms Myra was very nice on the phone & in person, very efficient too!