Évaluations des clients U-Haul Moving & Storage at Barton St

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Barton St

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Lynnette S. le

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Le client n'a pas laissé de commentaire.

Chris G. le

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Le client n'a pas laissé de commentaire.

Ryan Thomas D. le

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These guys really know what they are doing and were very helpful. Nice big location so it was easy to drop off a 26' truck and auto transport.

robert H. le

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Very difficult to park your car on side of the building and the curb is way too steep.

Christine M. le

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Le client n'a pas laissé de commentaire.

david C. le

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Staff was very competent and friendly. I was on my way in a short time. I have one complaint, not against the location, but the website for returns. .....I could not find the link to register that I returned the trailer.

keith M. le

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Yes I did a bone head move. When I got back to your place , I grabbed my personal keys and locked the door to the truck. Yes the keys to the truck were still in the ignition. You guys didn’t have a spare or master key to those vehicles. I had to call a tow truck to get the keys out or the truck rental would have continued until the shop open on Monday. Even than they couldn’t garantee the shop would have keys. I would say in the future have a master key to open all the door.

Leonard W. le

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Le client n'a pas laissé de commentaire.

Brian R. le

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Broom swept would have been great.

Amanda L. le

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Great selection of trucks and Van's available however they need more staff working for the size of the location.

Michael T. le

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Le client n'a pas laissé de commentaire.

Giuseppe T. le

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Le client n'a pas laissé de commentaire.

Joan T. le

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Le client n'a pas laissé de commentaire.

Enzo R. le

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Very helpful team! Always a great experience renting there

Carl B. le

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Went above and beyond. Great team

Jennifer S. le

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Le client n'a pas laissé de commentaire.

Gord B. le

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The pickup experience was good. When dropped off, the attendant asked if we wanted an email receipt. We did not get the email receipt. Then the next morning we got a call asking if we were dropping the truck off. Which was done by 2pm the day before. We never did receive a call back saying that all was good. We had over double the charge on our VISA and had to drive from St. Catharines to Hamilton to make sure everything was ok. We tried to call but got tired of waiting for the call to get answered. So if you make an error call the customer back and ensure them that all is ok. If you say you will email a receipt then do so.

DOUGLAS M. le

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Le client n'a pas laissé de commentaire.

Robert T. le

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Not much. Great service and personnel. ??

Frank S. le

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Le client n'a pas laissé de commentaire.

Aleksandra S. le

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Le client n'a pas laissé de commentaire.

William A. le

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Customer service is above exceptional!!! Great work all.

John N. le

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Excellent experience. The guy who helped me went above and beyond the call of duty. Thank you.

Angelo D. le

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Le client n'a pas laissé de commentaire.

Laura S. le

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Le client n'a pas laissé de commentaire.

Ratko C. le

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Awesome thanks guys at Barton and Nash ??

Dennis S. le

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Customer service was awesome,no complaints here!

Derek C. le

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Remind customers to do the advanced check in so that they can breeze through the line. I actually did this while waiting in line and left 5 mins after I connected with the check in attendant. Also, the trailer hook up was super fast as was the self return. Really liking this process. Great job!!

scott F. le

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Le client n'a pas laissé de commentaire.

Alan C. le

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The customer service in Hamilton was great!

chris T. le

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Le client n'a pas laissé de commentaire.

Andrew K. le

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Le client n'a pas laissé de commentaire.

Lorraine G. le

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The nice gentlemen who helped me with getting my storage was amazing I would reccomend this place to everyone

Rich W. le

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Staff at Barton U-Haul are awesome!

evelyn a. le

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A uhaul worker in the yard noticed us trying (failing) to move in a big bookcase and offered to help my husband carry it up the flight of stairs to our unit. He was a godsend!! So nice of him

TINA W. le

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A little overpriced but was good to me!

Rick A. le

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The pick up in Niagara falls was excellent customer service..however when i dropped the truck off in Hamilton, customer service was not great, including a phone call with the 1 800 number

CATHY D. le

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After 1 year storage, I discovered that at about 1/2 of my household contents ($20,000 worth) was destroyed by rodents. I called customer service, with no resolve. Worst customer service ever!

Gail C. le

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Full transaction pleasant and professional

Dmitri K. le

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Everything was good, I wasted no time unloading U-Box and moving my stuff home.

Larry W. le

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Charges were fair and affordable. It was advantageous to have longer-term storage of the u-boxes available. We noticed some evidence of minor water drops on some furniture.