They were very accommodating and helpful. When I arrived they did not have my hitch and traveled to a nearby location to get it and installed it promptly.pam P.
Customer Reviews for U-Haul Moving & Storage at Beechmont Ave
Pour nous contacter
Cincinnati, OH 45255
(W Of 8 Mi Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
She was great; friendly and efficient. Great job! Thank you!Steven B.
I love how effortless it is to rent the vehicle I need. Click a few links on my smart phone and I'm done.Darrell Jr H.
I can't remember her name but the woman with the tear drop tattoo next to her right eye was amazing. Absolutely loved her extremely positive attitude! She was so kind and helpful!anna B.
Excellent service à la clientèleellis P.
Le client n'a pas laissé de commentaire.adams S.
Whatever you're doing, keep it up. The employees were all very pleasant and helpful. Hopefully, they're getting holiday pay, because they definitely deserve it!Evan H.
I had to get my neighbor to jump me the night before I left in my driveway. Good thing I took the cables with me on my 450 mile trip, I had to jump it at the gas station as well. Not a big deal, but when I returned it, agent said well those things happen when its cold. Not sure that was the right answer. No lights were left on and the battery gauge on the dash was good, but there is definitely an issue that needs to be fixed before you rent that truck again.Joseph G.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.Mark B.
UHAUL service representatives were attentive and very detailed in my options. Full thorough explanation of services and equipment was provided to me. I was very appreciative of assistance to me. ThanksDebra S.
Le client n'a pas laissé de commentaire.dan N.
Le client n'a pas laissé de commentaire.Matthew M.
Lots of cigarette smoke inside the building. Otherwise, everyone was vey nice and the customer service was good.Catherine S.
Truck stunk like a chain smoker. Otherwise, very good experience.Robert M.
No commentEdward A.
Major problem with no elevator to the second floor for loading / unloading. Potential customers should be informed of that before selecting a unit.Charlie M. | Premières impressions
Everything was great except for them charging me 2 times on 2 different cardsRyan M.
Le client n'a pas laissé de commentaire.Annette P.
No one could has for a more friendly and helpful lady like Jewanna! You need many more like her! Merci encore!John M M.
Le client n'a pas laissé de commentaire.Stephen M.
Dave and other guys are great! I've rented from them several times and will continue to. Very helpful, always giving me the best rate and most convenient options. I'd definitely recommend going with this location for your truck rental and storage need.Deanna H.
Not one thing the people there are great to deal with.Eddie O.
Friendly customer service and overall experience was great!Phillip W.
The new hitch locking mechanisms are very easy and convenient. Wish my boat and waverunner trailers had this. The lady at the Beechmont store was super friendly and helpful - a rarity these days. I really appreciate people who actually provide a genuine positive experience for their customers. I'm sorry I don't have her name. She would be a good leader in the company.James A.
The tire pressure is checked by hitting with a stck, not actually testing the pressure with a guage. The floor was filled with dirt. The people were very nice, pleasant and helpful though.Christopher M.
Le client n'a pas laissé de commentaire.Edward M.
Le client n'a pas laissé de commentaire.Brian Z.
None needed the best place i always go to for all my moving needs. Employees and managers are super helpful and always on point when I walk in the doorKenneth M.
The mobile was not working when picking up truckNeal P.
These guys are great. Skip the 800 number - waste of time. Go To your local U-Haul dealer in person and make a reservation.Peter S.
Y'all charged too much!!!STEVE B.
Yawanna helped me today and went above and beyond to make sure I was taken care of. I Highly recommend this UPS location because of her and Steve.Jacinta S.
Le client n'a pas laissé de commentaire.William T.
The staff that checked us in to pick up the van were very nice and informative. We would recommend to anyone.Susan H.
The girl who checked my truck back in was so sweet and very helpful.Marci L.
Le client n'a pas laissé de commentaire.Don G.
Le client n'a pas laissé de commentaire.Marilyn G.
Le client n'a pas laissé de commentaire.Maria S.
Le client n'a pas laissé de commentaire.STEPHEN D.
Le client n'a pas laissé de commentaire.Kelly M.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Dana L.
Le client n'a pas laissé de commentaire.Albert D.
Le client n'a pas laissé de commentaire.Shala P.
Le client n'a pas laissé de commentaire.Cheryl H.
Le client n'a pas laissé de commentaire.David S.
Everything went smoothly. All of the staff were friendly.Edward A.
Customer Service Representative, Jewlena (?) did a particularly good job in all respects! Very competent as well as pleasant.Thomas M.
Le client n'a pas laissé de commentaire.Jennifer H.
Nothing. Keep being friendly and professional.Judge L.
Sweep out the trailers. It was dirty from the last customer.Luke G.
Le client n'a pas laissé de commentaire.Lyn J.
Le client n'a pas laissé de commentaire.Melinda L.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Barron W.
Le client n'a pas laissé de commentaire.Robert S.
The lady who waited on me was so sweet very warm and had great personality you should be proud having her as an employeeMichael B.
Le client n'a pas laissé de commentaire.Ronald B.
Nothing Nice and efficient!Savanna H.
Hallways need more frequent sweeping, too many cobwebs and spiders. I stepped on the same piece of string often. There was a rat poison box in my unit, however, the mice did get into my storage bag dry goods,flour pasta oatmeal, and had a feast. It would be more convenient to enter with only ONE card swipe Hallway for the 150s sensor light is very slow. As a woman, I walked in the dark hallway too long. MerciEleanor L. | Expérience générale
Le client n'a pas laissé de commentaire.Jay S.
Nothing needs improved here at this location..the employees are 100 % the best and will help you with all your needs and are always on point. This is my number 1 place I go for my trucks and trailersKenneth M.
Le client n'a pas laissé de commentaire.James S.
Only if they were to be served at the front desk by the two younger guy and girl. Old guys is mean.Sondra W.
Le client n'a pas laissé de commentaire.Thomas H.
Le client n'a pas laissé de commentaire.CRYSTAL W.
The transmission is going out of the truck. The truck wouldn't leave first gear. Burned more gas than we should've because we got stuck with a beater.. set on the side of the road a few times because it wouldn't shift. Poor customer service as well. Will never go to this location againâ€¦. Y'all suck!Brian P.
When I called U-Haul 800 number to get dimensions for a 6x12 with ramp, specific dimensions for the width of the rear access when the ramp is down, they told me it's 60 in. Even though it's a 6-ft trailer it's limited. Upon renting a 6x12 with ramp, I went to pick it up and measured the opening and it's 56 in. So the U-Haul representatives online are wrong and they don't know what they're talking about. The location I picked up, the guy asked what I'm hauling and I said a go-kart. He said this isn't going to work he said you're going to need a standard 6x12 that has a full 72-in opening. I told him that the U-Haul online told me that's not true. But the fact is he was correct in the people online at U-Haul are giving false information thereby people will select the wrong trailer. This should be fixed immediately. I cannot believe that they provided false information to help me reserve the wrong trailer. I would appreciate it if someone would rectify this, and to do a perfect job to let me know via email at email@example.com or via a text or phone call to 513-519-4458, to update me that this has been corrected. That is what good customer service is all about!Edward C.
Check wipers out and check trucks cargo for water leaksEdward H.
Le client n'a pas laissé de commentaire.Ivan K.
Staff was very helpful. I will use that facility every single time.William S.
Le client n'a pas laissé de commentaire.Lawrence H.
The girl at the counter(wish I had her name) was fun and a delight to work with...She needs a rsise... The guy I checked my truck with (same place) was obviously not happy in his job...Elizabeth H.
Very friendly and helpful staffEllen S.
Le client n'a pas laissé de commentaire.STEPHANIE S.
Le client n'a pas laissé de commentaire.Gregory H.
I was trying to move one of my vehicles, and the day I came to get the tow-bar I realized my electrical connection for trailer lights was inoperative. The technician (Brandon?) was able to very quickly diagnose my issue and repair it. The professionalism of him as well as the office manager and the woman who helped me fill out the rental contract were of the highest order. Well done!Timothy W.
Everything was fine and went as planned.KIMBERLY S.
My experience was stellar from the moment I was warmly greeted until the time I was welcomed back. We'll done. I'm your newest regular customer!Gina S.
Le client n'a pas laissé de commentaire.Gary W.
Haley takes her job seriously.STEPHEN D.
Le client n'a pas laissé de commentaire.Christopher W.
Le client n'a pas laissé de commentaire.Byron S.
Everything was great!! I had rented my van online (Something that I had never done before) so I ended up calling in to ensure that everything went through, the woman I spoke to on the phone was very pleasant and helpful. When I went in for my pick up, everyone was very nice and it was quick and easy. Through the drop off, it was a quick and easy process to "check out" and everyone was very nice to work with!! Keep it up!! :) I'll 100 % be coming back for my next rental needs!!Megan S.
Le client n'a pas laissé de commentaire.Donald C.
Great people, good prices. Overall great experience!Ashley T.
The mobile pick up seems convenient to the customer and for the most part it is. Right up to the moment you have to walk the entire lot not knowing where your rental is and then you ha e to go inside the store to get the key. It feels like this needs tweaked a little as to not be to confusing for the customer. Possibly a â€œdesignatedâ€ area for daily pick ups. Will definitely use again.David C.
Excellent customer service!James S.
Keep hiring the friendly staff like you haveKatie S.
Le client n'a pas laissé de commentaire.LORETTA F.
Le client n'a pas laissé de commentaire.Jonathan K.
Le client n'a pas laissé de commentaire.Dennis F.
Le client n'a pas laissé de commentaire.John M.
Check the automatic transmission, as it's rather noisy when shifting gears - which I told the attendant when I returned the truck. But it wasn't a problem when we used the truck. The truck has 106K miles on it, so that's to be expected.Salvatore M.
They make it easy. I enjoy the employee's.Gregory M.
Le client n'a pas laissé de commentaire.clayton H.
Le client n'a pas laissé de commentaire.Jenni S. | Expérience générale
Le client n'a pas laissé de commentaire.Mark G. | Expérience générale
Le client n'a pas laissé de commentaire.NATALIE S. | Online Move In
So far everything has worked so well. Easy to use, convenient and clean! Especially appreciate having the carts available to use!!Heather b. | Premières impressions
Le client n'a pas laissé de commentaire.Solomon W. | Online Move In
Customer service was extremely rude and I wouldn’t recommend this facility.Anne M. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!