Évaluations des clients U-Haul Moving & Storage at Broad St

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Broad St

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George S. le

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Aaa

David D. le

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Le client n'a pas laissé de commentaire.

Ron B. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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Le client n'a pas laissé de commentaire.

Linda W. le

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Le client n'a pas laissé de commentaire.

Eric F. le

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The truck smelled like someone had vomited previously. There was a smell of baby powder like cleaning was attempted. That truck needs a deeper clean.

TIMOTHY D. le

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The truck reserved was not at the site. Never did see that size truck. They did give us the next size bigger for the same fee. That was great. All was good except for the time required to do the paper work. The system either needs to be revamped or the staff all needs to be fully trained. That made the experience just average. It could have been great. Dealt with 5 different people total and all were friendly and helpful. Just took sooo long to get the paper work done.

johnny E. le

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Le client n'a pas laissé de commentaire.

marc M. le

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Le client n'a pas laissé de commentaire.

richard L. le

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Fastest van... in the world!

Rhonda F. le

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If you are over booked and the customer gets upset, try to de-escalate the customer by letting them know that you will try to find another truck. Moving is stressful enough and to find out that you don't have a truck after the customer has reserved one online with a credit card is very upsetting

Dwight K. le

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Excellent professionals every time.

Alexis C. le

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Le client n'a pas laissé de commentaire.

sean S. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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Great staff.

alexis H. le

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Mr. Bobby was super nice, professional, and helpful. He gave great customer service!

Robert U. le

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Very friendly, helpful, and professional staff. Thanks again.

David D. le

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Train your employees. Totally incompetent

SONYA S. le

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Le client n'a pas laissé de commentaire.

SONYA S. le

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The vehicle I rented had been damaged in the top and water/rain got to many of my boxes I had in the mom's attic area. I did inform the csr upon return and they immediately fixed it.

Foy M. le

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Le client n'a pas laissé de commentaire.

MARY K. le

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Le client n'a pas laissé de commentaire.

William C. le

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Le client n'a pas laissé de commentaire.

RICHARD F. le

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Courteous, friendly & professional staff

Jeffery W. le

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Le client n'a pas laissé de commentaire.

Terry K. le

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Le client n'a pas laissé de commentaire.

Andrew H. le

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Le client n'a pas laissé de commentaire.

Edwin Moises S. le

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You charged me for gasoline even whenever I bought gasoline for your Van

Martin K. le

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reserved 12ft truck 1 month prior to pickup. given 26ft truck. its a/c leaked all over the floor. the steering was horrible, truck way out of alignment, actually dangerous. Had no choice no other truck. Had to drive to Tampa 500 miles in a dangerous truck, also right headlight was almost falling off due to previous truck damage. truck should not be on the road

Danny G. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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Second time dropping a trailer here,.. always nice and friendly.

Michael T. le

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None

Zach K. le

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I respect these professionals. I’ll go nowhere else as they are kind, courteous, responsive, and professional. Great team! Zach Kelehear

RICHARD L. le

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NEED MORE PERSONNEL TO MEET YOU WHEN YOU DRIVE IN AND QUICKLY DISCONNECT THE EQUIPMENT. HAD TO GO INTO THE OFFICE TO GET HELP AND THEN WALK BACK OUT TO MY VEHICLE.

Alvin T. le

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Very friendly staff.

ALBERT B. le

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I have been using this facility for many years and have always been pleased. Ms Cheryl Taylor does a very good job

tanner b. le

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I would never recommend Uhaul to anyone and will never deal with Uhaul again.

Thomas C. le

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The rolling carts and loading dock are helpful for getting stuff in and out. The wait at the desk is long but luckily you only have to do that once.

Solvanga S. le

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Facility was not easy to access by phone. My storage unit spider webs in it when I moved in. Not sure if that is normal.

Carol R. le

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We never took posession of the unit we reserved in April, but was charged 3 months in a row, took me several calls to get this fixed...still getting a bill in July?? Needed outside unit, to small insi

Damion P. le

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Employees were very nice and friendly. You guys' policy blows. I had an unnecessarily hard time closing my unit, and was on the phone for nearly 30 minutes for something that was a 5 minute affair.

Anthony D. le

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The management in Riverdale was very inappropriate I wish the worst on fuzzy the manger the truck he gave me blew hot air inside the truck from engine he knew this refuse to give any other truck..

Solvanga S. le

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The people here were very nice and polite and timely.

Suzanne B. le

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Too expensive

ALAN E. le

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None

Matthew C. le

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The staff at the Broad street location are great. My only issue with this Uhaul experience has been with the Ubox service and billing. It's been a battle every month.

kay l. le

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Super crew, professional and very helpful.

kay l. le

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Great customer service.

jose h. le

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They staff was awesome...

Joseph M. le

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Best customer service, bar none, with friendly people

Kathryn J. le

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From the moment I entered your store I was pleased. Thank you . I always felt safe.

DURWIN K. le

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Office staff was great. Facility was clean. I work from 8am-6pm so the only thing I wished is that there was 24 access to the storage units.

william c. le

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Thanks 😊

BETTY M. le

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thanks

ANDREKA B. le

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All the associates were great.

ANDREKA B. le

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This uhaul service was great

laura m. le

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great staff! many thanks!

william k. le

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Ms. Taylor and others were great!

david r. le

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Ladies behind counter have been fantastic! Very happy customer!!

william k. le

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Ms. Taylor and staff were very, very helpful.

brian c. le

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Good service

Holly S. le

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The staff is awesome

gerard h. le

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Prompt and courteous service. Friendly very helpful making sure place is always clean and willing to provide the very best service. God Bless Gerard Hoosier

john m. le

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It was ok, no problems

norman m. le

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there were promotion signs on display that were not being honored and were not removed. Expired promotions should be removed.

Antenet S. le

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Cheryl and her staff always give superb customer service!

WHITNEY G. le

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My things have been here more than 6 months n the service has always been great. Look no futher you found your future storage facility

Michael M. le

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Good service

melissa p. le

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It was close n clean n also well lit. No changes needed. Keep up good work n thanks.

Samantha M. le

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I would not recommend this place at all. The workers are nice but, the manager is rude and acts like you are under her.

Albert M. le

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The sales associate knew his job. He made it a smooth move in transition.

Richard D. le

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This place is very busy and never enough help in the office. Cant believe your a storage facility with multiple floors and no elevator. Who in their right mind would move furniture up and down stairs.

Antenet S. le

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Great service from truck to stotage. Manager was aersome.

Alicia C. le

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Great service - easy move-in Location is always extremely busy but the staff is always courteous and nice to the customers.

catherine k. le

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Kind staff and great services

Stephanie L. le

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Easy to access

kimberly m. le

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U-Haul double-charged me for something that wasn't my fault but the managers over lost you because I hadn't used it yet so I had to give me another storage unit which I was double-charged for the unit

Kristen P. le

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Good nice people

Antenet S. le

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Great Service!

WILLIAM S. le

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The manager, Jeffrey tomber, Was extremely helpful and polite and friendly during my entire years at that facility. Because of this I would more than recommend that facility to someone else. I

lauren l. le

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There were unswept roaches in the bathroom and lots of food trash.