Le client n'a pas laissé de commentaire.harlo M.
Customer Reviews for U-Haul Moving & Storage at Broadway
Pour nous contacter
Idaho Falls, ID 83402
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Patricia and Crystal were so helpful! Any questions I had they were happy to help withJAMES P.
Excellent service à la clientèleMichelle L.
Le client n'a pas laissé de commentaire.Clay R.
Natalia and her coworker did a great job.Mark G.
Everything was exceptional 😁KIMBERLY M.
Le client n'a pas laissé de commentaire.Isaac H.
Crystal was awesome. The website auto filled things I didn't Ned and she got it all sorted out.Susan R.
Le client n'a pas laissé de commentaire.Kate S.
We came at the right time to be helped, but there was only one person working and people waiting on her while she hooked our trailer up. Other than that 10/10 experience!Britnae S.
Have the size of truck that is booked I requested a 26 footer. weeks before and when it came to it all I could get was a 15 foot very disappointed in uhaul.NICHOLAUS C.
Employees very helpful and friendly, could use some more help to cut down the wait time.David H.
Very satisfied. Will use again.RACHEL A.
Nothing. They were great!Benjamin C.
Le client n'a pas laissé de commentaire.KEVIN W.
Staff was effective and friendly. They tell you everything you need to know. I have never had trouble with this uhaul location. Merci!Jacob W.
Le client n'a pas laissé de commentaire.Raul T. | Expérience générale
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Brent S.
Le client n'a pas laissé de commentaire.Andrew H.
Le client n'a pas laissé de commentaire.thomas c. | Expérience générale
Le client n'a pas laissé de commentaire.Candice G. | Premières impressions
Le client n'a pas laissé de commentaire.Martha K. | Expérience générale
Le client n'a pas laissé de commentaire.Rodney V.
I don't need climate control and maximum security. Price is too high.Adam W. | Premières impressions
The bathroom and the drinking fountains and moving carts are amazing. I also like the added security of the alarms.Robert H. | Premières impressions
I will strongly advise my friends to not use Uhuals servicesMatthew H.
Le client n'a pas laissé de commentaire.Claude K.
Le client n'a pas laissé de commentaire.Dennis T.
Great servicekyle H.
The truck was filthy it smell like cigarette smoke it had dog hair it obviously was not cleaned at all you could see that there was dust on the dashboard couldn't even see through my mirrors I had to clean them and there was trash still behind the seat in the in the truck was not satisfied with the equipment but the young lady that attended me in the evening was very polite professional and made up Kinda for the horrible experienceCecelia H.
Le client n'a pas laissé de commentaire.Tyler C. | Online Move In
Le client n'a pas laissé de commentaire.Jordan B.
Le client n'a pas laissé de commentaire.Clark J. | Premières impressions
I wish I would have know that I had to drive 45 minutes, and spend $30 more in gas to the nearest uhaul drop off location before booking.Lexi K.
Very helpful!!!Kelly T. | Premières impressions
Le client n'a pas laissé de commentaire.Crystal P.
I picked up the vehicle in Pocatello with a gas tank just over half full. I followed the instructions for mobile pickup and took a picture, updating the fuel level. Before dropping it off, I filled the tank to that level. The lady who checked in the vehicle at this location asked if we wanted to fill it up, stating that it should be just below full. Even after showing her the picture of the odometer and fuel level taken at the time of pick up, she acted as though she didn't believe me, and explained that it should have updated in the mobile pickup system. She said she'd "let it go this time" and finished the process. Whether it was a system error or misunderstanding, I don't know, but this was an extremely frustrating experience.Lindsey H.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Ben e. | Premières impressions
Pro-rate storage days when box delivery is scheduled, especially when you pay for delivery. I paid for 15 days of storage when they were only stored for 1 day prior to delivery.Lucas W.
The girl at the drop off location was very nice. We dropped it off a day early. We will never recommend or use your services again though due to the way personnel talked to us on the phone and gave us poor service.Kent W.
We actually had too many furniture pads and for our small 1000sq foot home, we needed 4 boxes instead of 3 so we had to rent an extra uhaul trailer which was a bummer. BUT the service we received in Idaho and Oklahoma were both wonderful! Very good communication, very kind customer service. 10/10!Alissa B.
Le client n'a pas laissé de commentaire.Daniel R.
Le client n'a pas laissé de commentaire.Garrett W. | Premières impressions
Le client n'a pas laissé de commentaire.JERRY J. | Expérience générale
Le client n'a pas laissé de commentaire.Johelen M. | Expérience générale
Le client n'a pas laissé de commentaire.Brelon M. | Online Move In
Please check ur records. I have 2 withdrawals pending for a storage unit at Northgate Mile and Broadway in IF.Theresa D. | Premières impressions
This was by far the very best storage and U-haul rental experience I have had ANYWHERE in the country. I have moved a lot and this team was superb!Deborah W. | Expérience générale
Le client n'a pas laissé de commentaire.VICKI W.
Le client n'a pas laissé de commentaire.Theodore B.
Le client n'a pas laissé de commentaire.Jason W.
Le client n'a pas laissé de commentaire.JOSEPH B.
Local business is great, but a corporate policy that forces a full days charge for bringing the trailer back one hour and 45 minutes late is quite frustrating. I'll be looking to other providers in the future.MAURICE N.
TyJohn K. | Premières impressions
Le client n'a pas laissé de commentaire.FRANK S.
Le client n'a pas laissé de commentaire.Donald P. | Expérience générale
Excellent service à la clientèle.NOLAN L.
Customer service was outstandingMARK B.
I would only ask that it be explained what what measurements are length, width, and height. I thought I was renting an 8'long X 10'wide X 8'tall but instead got 8'long X 8'wide X 10'tall. Ordered online and not on site so it's my fault but it would have been nice to see on the website where the dimensions actually were.Hunter P. | Online Move In
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.IVAN K.
Le client n'a pas laissé de commentaire.brady a. | Premières impressions
Le client n'a pas laissé de commentaire.nancy h. | Premières impressions
Patricia Rick's helped me and is awesome. She is very nice and explained every thing to me. Awesome customer service. Thank-you!Jerry D. | Premières impressions
Le client n'a pas laissé de commentaire.Owusu A. | Online Move In
Le client n'a pas laissé de commentaire.SCOTT H.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.MARIO T.
This U-Haul SLC enter is the best one I have ever Ben to. Everyone is very friendly and the facility is clean.Nolan L. | Premières impressions
Le client n'a pas laissé de commentaire.beverly l. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM Y.
Thank you, will be easy to get in and store my stuff. And it will be sucure and safe. Dia TiekenDiannia T. | Premières impressions
Great place awesome staff here to help and superb on call and hands on management definitely going to be recommending to anyone I know to choose this place for storage and moving they have everything you need for bothCody I. | Online Move In
Le client n'a pas laissé de commentaire.Alexander P.
I am amazed at the climate controlled facility. I would say it was luxurious! Every staff person I have encountered was wonderful - Christa today and a month ago, Patricia. The moving help, 3 Peaks was excellent. Can't imagine the experience going any better.Diane A. | Premières impressions
Excellent facility, great prices, and excellent employees!Elizbeth G. | Expérience générale
The truck I rented was awful. It seemed nice enough until I started to drive it. The alignment was all out of whack and the steering wheel was sideways to drive that thing straight. There was no windshield wiper fluid so I couldn't clean the windows. It was quite disappointing to have to drive in the winter with nothing to clean the windows and have to stop every so often to hand wipe them.Jason W.
Best customer service and cleanest facility ever!CHERYL LYNN L.
Trailer had burnt out lights , bald tire worst experience I have ever had with renting, then when I returned it one and a half hours late because of blizzard and road closers I got charged for an extra day . That was BS will never rent from uhaul ever again , had more problems than what I had mentionedKENNETH D.
Dropping off truck after hours was super confusing, super hard to find order number after creating a new account. Very disappointed.ROMAIN G.
Outstanding service. Fast and efficient.ROBERT N.
Le client n'a pas laissé de commentaire.PAUL S. | Premières impressions
Always amazing service at this location.CHERYL L. | Premières impressions
Patricia and Becky are very efficient, courteous, and knowledgeable.Mary T. | Premières impressions
Thank you for the quick and reliable service. I'm definitely renting at this location againJESUS R.
Le client n'a pas laissé de commentaire.JERRY M.
Le client n'a pas laissé de commentaire.Penny T. | Premières impressions
Patricia Ricks was excellent. Very helpful and knowledgeable.Tom D. | Premières impressions
This whole facility is amazing!SUSAN R.
Friendly service and simple, convenient process.Adrianne G.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.DOUGLAS D.
Le client n'a pas laissé de commentaire.Regina K.
Le client n'a pas laissé de commentaire.ANDREW A.
Le client n'a pas laissé de commentaire.Alex V. | Expérience générale
Le client n'a pas laissé de commentaire.KENNETH W.
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.berk H.
Le client n'a pas laissé de commentaire.RANDY H.
Train staff in customer serviceHeather C.
The help was great, friendly, helpful and knowledgeable. Great experienceANDREW B.
Le client n'a pas laissé de commentaire.nanette p. | Expérience générale
thank you for the excellent serviceMILO J.
Le client n'a pas laissé de commentaire.DEVIN R. | Premières impressions
Just keep up the good job you are doing!WESLEY D.
The manager and staff are very friendly. The only issue is I had trouble accessing the storage at night.Nolan L. | Expérience générale
Le client n'a pas laissé de commentaire.MATTHEW C.
Brought the truck in 3 days early and received ZERO credit, and was then charged additional mileage for 40 miles, even though I went the shortest route from Fresno to Jackson then Jackson to ID Falls. I felt completely taken advantage of by UHaul.Phillip R.
ThanksMustafa A. | Expérience générale
Just another fantastic professional turnkey experience. Facilities are so nice. The 1 month of storage for free is such a great perk. Overall just really impressed with Uhaul.ASHBY B.
Le client n'a pas laissé de commentaire.ALAN R.
They were more than helpful and so willing to work with me in an unexpected circumstance that made me need the storage unit.Becky M. | Premières impressions
Le client n'a pas laissé de commentaire.KEITH K.
I want it known that I have a true appreciation for all y'all. The woman who is the owner,was able to provide services above and beyond my expectations .From the technical end to actually helping me unload a heavy/ fragile glass table top. There is no way one could be a better rep for U-Haul. Thank you . Patricia Ricks.Christopher G. | Premières impressions
Le client n'a pas laissé de commentaire.Jami S. | Expérience générale
Le client n'a pas laissé de commentaire.PAUL O. | Expérience générale
Le client n'a pas laissé de commentaire.michael C.
Le client n'a pas laissé de commentaire.Helena G.
Called to report some items I left in a vehicle which I very much appreciateIAN S.
Le client n'a pas laissé de commentaire.Larysa P. | Expérience générale
Le client n'a pas laissé de commentaire.ANTHONY B.
Make sure the expectations are known to the customer and explained what should be done before leaving the property so that they. Are not not with a situation like mine where I was stuck paying for milage and gas that wasn't used but since the ingmfo want gone over, I was left to pay the money I didn't spend and that put me in an even more compromising situatij then I already was in with my own personal life and reason for getting the rental to begin with. I've never rented from any other location other than Northgate Mike band now I know why. By business will not be going to that location ever again especially since the situation wasn't investagated enough to find where the problem was made . I'll never trust that locationMelissa D.
Le client n'a pas laissé de commentaire.DENNY O. | Premières impressions
Really impressed with how well the property keeps up a quality of standard. Looking forward to the assistance as I conclude and seek help to moving in the future. To another state.DAVID N. | Premières impressions
It was easy to maneuver the trailers through their parking lot and to get checked in. Hopefully there will be some way to let the staff know when a customer has arrived as we waited in the main store for a while before searching for anyone to assist us. Once we located someone, the return process was easy.Nathan O.
I'm not sure. The issue was not her fault, I guess I just hoped she'd be more help.MISTY C.
Le client n'a pas laissé de commentaire.BLAKE C.
Le client n'a pas laissé de commentaire.AUDIE C.
Le client n'a pas laissé de commentaire.ANDREW S. | Premières impressions
Service was assume. Thks. Al RiveraALFONSO R.
Patty and her staff are awesomeLynne F. | Premières impressions
I actually changed my reservation to this location because of how helpful the staff was.BRIAN K. | Premières impressions
My experience here was wonderful. Patrice , the manager, jumped in when things with the order got complicated, and it all worked out. This woman could be CEO of UHaul and do an excellent job! ( Or any other companyâ€¦)DIANE A.
They were quick, efficient, and helpful. Merci.Ralph R.
Very efficient, helpful, and quick. I really appreciated their service.Ralph R.
Le client n'a pas laissé de commentaire.JoAnne H. | Expérience générale
Very courteous and helpfulANDREW R.
Le client n'a pas laissé de commentaire.William B. | Expérience générale
Very helpful & greatJeannette K.
The person that helped me was very rude and did not want to do his job. He should be fired!!!!Michael G.
The person was nice, but she wasn't able to guide me in the right direction for pursuing a complaint about this terrible truck maintenanceMichael G.
Very clean and personnel very accommodating. Will use this location again.SHARLENA S.
Le client n'a pas laissé de commentaire.Timothy C. | Premières impressions
Thank you! You all are awesome!CRAIG M. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT P.
Delivery drivers were great..jeff D.
Patricia R specifically was very helpfulSteve W.
Excellent cooperation and communication with staff.Melinda G. | Expérience générale
Very helpful team.Michael M.
Le client n'a pas laissé de commentaire.Hyrum N.
Le client n'a pas laissé de commentaire.RENE M.
Le client n'a pas laissé de commentaire.Adrianne G.
Excellent help up front and manager answered cell phone at home even with COVID!DEE R. | Expérience générale
Customer service was awesome.George L. | Premières impressions
Le client n'a pas laissé de commentaire.JONATHON MARK P. | Expérience générale
Le client n'a pas laissé de commentaire.DEE R. | Premières impressions
Le client n'a pas laissé de commentaire.Maria A. | Premières impressions
Le client n'a pas laissé de commentaire.Janene C. | Online Move In
Le client n'a pas laissé de commentaire.Michelle L. | Premières impressions
Staff went over and beyond to help with rentals....truck n storage!!! I give them a 10 myself!!Joyce H. | Premières impressions
I would highly recommend this location to family and friends! The staff here always provides exceptional service!SILA T. | Expérience générale
Le client n'a pas laissé de commentaire.Phillip E. | Premières impressions
Le client n'a pas laissé de commentaire.SCOTT W. | Premières impressions
Le client n'a pas laissé de commentaire.Edith C. | Premières impressions
i really enjoyed having my storage unit here. i liked the side door and access card, as well as a pin just in case i forgot my card at home. the only complain i have , is that sometimes the isle my unit was on would be filled on both sides to the top with someone else’s stuff. it would cover up lots of doors if not all of the doors in the isle. also, there wouldn’t be carts sometimes when i need it so i would have to walk around the whole building trying to find one. there is also a lady up front with blond hair; i’m not sure of her name , but she is not nice. to most people she would be. however, to my boyfriend and i, she would always have a negative attitude and not very helpful. there is a hispanic lady that helped me set up my unit when i first got it , and she was really nice and helpful whenever i talked to her. overall , it was a good experience having a unit there, knowing it’s secure with an alarm and a good lock.Ashli K. | Expérience générale
Willing to help and happy friendly staff.JONATHON MARK P. | Premières impressions
Very good.Micah S. | Premières impressions
Le client n'a pas laissé de commentaire.David G. | Premières impressions
Le client n'a pas laissé de commentaire.Charles H. | Premières impressions
I thought I would have 24 hr access, but the guy at the counter said 7 - 7.Edward K. | Premières impressions
Le client n'a pas laissé de commentaire.kelly s. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph W. | Premières impressions
Patty and her team were courteous and helpful. The facility is clean and secure.Jennifer T. | Online Move In
I am so grateful to have this new, clean facility. It feels very safe. I am also very grateful for the first month rent free.Cynthia R. | Online Move In
Le client n'a pas laissé de commentaire.William B. | Premières impressions
Le client n'a pas laissé de commentaire.Martha K. | Premières impressions
I also rented a 15 footer and drove 2000 miles in 3 days and overall I say it was very good. The price of the equipment was 2nd to none.Gary B. | Online Move In
The manger Patricia was very friendly and helpful to help me find what was neededGarth E. | Premières impressions
Workers were the best part of the experience, access hours were a little inconvenient but that’s more based off of my job, not there problem!JACE C. | Expérience générale
Great place the customer service was above and beyondoscar h. | Premières impressions
Le client n'a pas laissé de commentaire.Chris M. | Premières impressions
Le client n'a pas laissé de commentaire.RANDY H. | Expérience générale
Le client n'a pas laissé de commentaire.Bethany W. | Premières impressions
Le client n'a pas laissé de commentaire.RANDY H. | Premières impressions
Efficientbarbara h. | Expérience générale
The staff is extremely helpful and follows up when you need them to. I really appreciate the gentleman who I believe his name is Joe that helped me make my monthly payment for my UBox.Richard W. | Premières impressions
They towed our U-Boxes for illegal parking, fine I get that. But we got our boxes back and a lot of our stuff was missing! I'm infuriated, I've called and sent messages and have gotten nothing back.Jodi M. | Expérience générale
At first, I was happy. Then, you double charged me for my U-boxes, and charged me for a location that I was never at. Way too much hassle.rebekaah b. | Expérience générale
Though I returned the Uhaul box I rented from Uhaul kalispell on 29th of May, yet my card kept being charged for the months of June, July and August....even after informing them again and again.Gary w. | Expérience générale
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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