Évaluations des clients U-Haul Moving & Storage at Business Ave II

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Business Ave II

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Jason H. le

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Aleasha did a great job helping me, the trailer was very easy to use too. Great help, product, and price

Edward P. le

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Le client n'a pas laissé de commentaire.

Kenneth R. le

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Le client n'a pas laissé de commentaire.

Carol S. le

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Le client n'a pas laissé de commentaire.

Casey R. le

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U-Haul should walk around vehicle with you to verify there is no damage to vehicle before you leave property

David C. le

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The location did fine-- the online process was not good. They reserved me a trailer at the location that did not have one available. Fortunately they did have a smaller trailer that I was able to use but it was definitely not what I reserved or expected. Hats off to the location for getting me something that worked but thumbs down for on line

Jim O. le

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The U-Haul app has way to many steps

William H. le

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It was all good!

Patricia F. le

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The local stores need to answer the telephone. Both locations I called rolled to the call center no matter the time of day. I thought I was talking to one store and it turned out to be another. The call center booked me at Cicero rather than North Syracuse, where I had called. The people in both stores were pleasant and courteous.

Steve S. le

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Le client n'a pas laissé de commentaire.

JOSEPH E. le

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GREAT STAFF!!!!

R J T. le

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Philip Garafalo did a great job installing this hitch and wiring, even took me out to show everything, and went over everything on the paperwork. He even caught a problem where the work order did not have a ball for the hitch where inadvertently I would have driven off and it would’ve been on usable till I had one. This was the second hitch that he installed and I was just as satisfied with the first one Thanks again Phillip, R J Thormann

danielle H. le

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Customer call center needs to better handle reservations with quoted prices and then having a different price more expensive when we show up to pick rental up. Very disappointed. It was neither facilitys fault where I picked up and dropped off. It was the customer service rep.

Thomas D. le

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Le client n'a pas laissé de commentaire.

Edward R. le

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Very nice people and great service!

Kent T. le

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I have been trying to do a business account to help lower cost since we are starting to rent more often and have not heard anything as of yet. Do you offer please let me know for other rentals do and would rather stick with U-Haul

John R. le

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Le client n'a pas laissé de commentaire.

R J T. le

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Le client n'a pas laissé de commentaire.

Rob B. le

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You guys did great! Mavis refused to touch the hitch ,saying there had to be all kinds of cutting etc..You guys got it done without any runaround or excuses. Will come here for all future hitch needs.A+++++

Raphael S. le

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Service was a little slow due to the fact that there was only one person at at time of pick up and three customers.But he took care of all of us as soon as possible.

James W. le

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Le client n'a pas laissé de commentaire.

Patricia G. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Le client n'a pas laissé de commentaire.

Samuel S. le

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Have the equipment reserved at the location requested and not require client to drive 20 minutes to a different location to get it.

lisa marie C. le

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Le client n'a pas laissé de commentaire.

Jeffrey W. le

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Le client n'a pas laissé de commentaire.

William L. le

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After arriving that the drop off location and driving the van a total of 17 miles. The vehicle was checked in by very friendly agents. All things were in order. I went into the office to get info on the price change and was told of the "one way" charge difference. Good customer service, but a little to late.

Stephen B. le

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This was not the location I chose when I reserved the trailer, and was inconvenient for me.

Caroline I. le

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Price for the pickup vs $19.99 van. Pickup should be cheaper

Jayme F. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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The staff was polite, flexible and very accommodating.

Roy H. le

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Had a long wait to pick up trailer because only 1 person was on duty during lunch time hours.

John H. le

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The personnel at this site are very professional, knowledgeable and personable.

Timothy S. le

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Very friendly an customer service !!!

Ron M. le

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Quality tow hitch installed quickly. Tech did a great job.

Joyce/William G. le

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Easy to rent great ppl

Isatou S. le

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Clothes had a bad smell. Shoes grew mold.

cindi p. le

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our unit was invaded by mice, which left their corn kernels and droppings all over my daughter's contents. UHaulstaff referred me directly to insurance company. Headache I dont have time for.

RICHARD T. le

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none

Susan a. le

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Wonderful very helpful

Karen/James C. le

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I was paying for 24/7 security and key card access to a gate that never got installed even after 3 months. Despite this unit being in Syracuse, there was no salting and poor plowing. Excellent staff

Marie T. le

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Need to make access available for FREE AND at ALL times 24/7 people have work school and emergencies and need to do things at their storage at all different times of the day and the week! Thank you

LUIS C. le

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awsome pp....

Jessie H. le

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Everything went well. Customer service was excellent and appreciated!

joe t. le

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Everything went really smooth.

Larry L. le

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Great staff

kristie f. le

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I would suggest salting the storage driveways as I and my nephew slipped a couple of times falling when emptying the unit. The driveways were sheets of ice. Very dangerous. I hurt my myself falling.

Shanica E. le

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na

Carol S. le

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Everything went very smoothly. The employee was very efficient and knowledgeable.

Larry L. le

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The employees in Cicero were first rate. They went the extra mile to make sure i wasnt all stressed out. Great team!

Matthew K. le

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Mice in the storage facility

David & Angie S. le

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Convenient, clean and secure. Staff is very professional and glad to have you business. Highly recommend for your moving or storage needs.

Kenneth L. le

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Staff was extremely helpful and nice.

CJ W. le

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The unit was in great shape and the staff was excellent. Only needed the unit for a few months and it did the job well.

KELLY R. le

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Very pleased!!

Alfrendo T. le

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When it comes to moving it's never fun, this U-Haul site contributed to a smooth worry free experience. I thank you for that.

COLEEN N. le

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Roomy, clean and accessible not to mention affordable. Fast move in and out. Absolutely will recommend their facility

pamela m. le

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The employees were very helpful and I did not have to wait at all

JACKIE B. le

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I love the staff! Aleasha is a life saver and the staff in amazing. When needed I'll be back. My only complaint is finding out that a mouse lived in a boot of mine and helped himself to some string.

George F. le

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Great place to go if you are moving or need storage. Very helpful with lots of assistance available. Plan as far ahead as possible because when you are good, you are also very busy.

betty a. le

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Staff was extremely helpful and accommodating!

Curtis W. le

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Got there first thing in the morning and they were quick and professional in getting me set up with a new unit and checking in my trailer! Great experience!

Jacqueline L. le

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The manager is very helpful and friendly. I was unaware of the size for my needs. She was very helpful and informative.My experience with the representatives at Cicero Ny location is always Great,

nahideh c. le

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I would recommend anyone to use U-haul for moving anything especially their storage units. Best deal I ever got and customer service was excellent. Thank you.

Peter S. le

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Very well kept. And clean. But as an incentive to storage users. Uhaul should offer discount rates on truck rentals to its storage patrons

John K. le

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Nothing but problems from start to finish

Tammy R. le

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The customer service care was amazing, the workers was very kind and thoughtful and understanding.. I love coming to business like that...

Tyler J. le

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Staff very helpful and went above and beyond in helping with the equipment needed