Le client n'a pas laissé de commentaire.KEVIN M.
Customer Reviews for U-Haul Moving & Storage at Business Ave II
Pour nous contacter
Cicero, NY 13039
(Between Burger King and Pizza Hut)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Cindy S.
Le client n'a pas laissé de commentaire.Laura K.
Staff was left very understaffed. Took over an hour for them to find my reserved unit.Jonathan C. | Expérience générale
Hitch is great, perfect placement of wiring and Service Person inside was friendly and helpful.Adam N.
Everything was clean and ran great. The check out process was flawless same for check in.Jeffrey H.
I have rented from them in the past the place is clean the people are courteous and very efficient I am in and out in a matter of minutes When I return the vehicle again they are courteous fast and very helpfulBenjamin H.
Disconect between national customer service and local worker, causing a very stressful situation in our moving process, Asked for extension on days needed for truck, approved by 800 number with text verification, local person called half hour later saying it was not possible, at this point I could not undo plans based on text ok. After about three phone calls and one and half hours on phone, long wait time on phone loop, not so nice customer service reps, bad chat experience, I made it thru to schedule person that made it happen, if your in a fluid situation that could change out side of your control plan on a lot of phone time and hope for the best.BRIAN TIMOTHY Q.
Le client n'a pas laissé de commentaire.David K.
Le client n'a pas laissé de commentaire.amy B.
Le client n'a pas laissé de commentaire.Deborah O.
Le client n'a pas laissé de commentaire.KEVIN J G.
Le client n'a pas laissé de commentaire.Juliana M.
Le client n'a pas laissé de commentaire.MIGUELA JR C.
Le client n'a pas laissé de commentaire.R D. | Expérience générale
unknownHOPE L L.
Le client n'a pas laissé de commentaire.Todd Z.
I found the online check in to be too cumbersome. I just checked in in-person.richerd H.
Le client n'a pas laissé de commentaire.Amy B.
i w no need for changeould give u-haul an a+Robert T.
Customer Service was outstanding. Vehicle was in great condition and ready on time as promised. Drop off was seamless and very quick. 10 of 10 on this experience. Thanks for everything.Paul T.
Le client n'a pas laissé de commentaire.Kevin Z.
Le client n'a pas laissé de commentaire.Jonathan S.
Le client n'a pas laissé de commentaire.Jeffrey F.
Le client n'a pas laissé de commentaire.Tysheria T.
Le client n'a pas laissé de commentaire.Nancy O.
Le client n'a pas laissé de commentaire.John V.
Le client n'a pas laissé de commentaire.PATRICK D.
Le client n'a pas laissé de commentaire.HEIDI ANN D.
easy mobile returnStacy M.
Trailer leaked a more than acceptable amount of water under light rain conditions. I was supposed to return the trailer at end of day on Saturday and returned it an hour after opening on Sunday. Was charged for an additional entire rental period. I think that could have been waived or reduced.Timothy P.
Le client n'a pas laissé de commentaire.ANTHONY LOUIS K.
Le client n'a pas laissé de commentaire.JOHNNIE TYRONE P.
Le client n'a pas laissé de commentaire.DANIEL R H.
Everything went well, I can't think of anything to improve.Kurt B.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Dale E.
Le client n'a pas laissé de commentaire.christian D.
Le client n'a pas laissé de commentaire.ANDREW P.
Evennthough i was a bad late customer they were awesomeMichael P.
Le client n'a pas laissé de commentaire.Heidi D.
We had a truck out for rent and tried to extend the rental. It wouldn't let us online and we spent 25 minutes waiting for someone to answer the phone (which never happened) when we thought we called the store directly. We way under estimated how much time we would need and literally got less than half way with our project so we quickly put everything away for the day and returned the truck. Exhausted and defeated we went in to the store and the guy informed us we could have had the other truck (a 10' bed truck) for longerâ€¦ but we gave up already having put everything away and because of the phone call with the hurry to return on timeâ€¦ so I don't know if the phone is to blame or the store or the company as a whole. I know that we are having to rent another truck tomorrow and we way over estimated the time we will need insteadâ€¦ but it will prevent anyone else from using it for an entire day now, which we were trying to avoid. So I would say the online rental thing isn't good either. Overall I'm glad I rarely need a uhaul. Wish the phone system was a better system.Angela E.
Give them equipment they requested, at the location requested.... request van, got box truck. Requested Seneca mall pu location, got ciceroKaren H.
It appears that more help is needed there. James who serviced my vehicle was an outstanding individual. Answered all my questions and is very responsive and respectful. A definite plus for u-haul.Rob K.
Took an hour for staff to find my reserved storage unit. The storage unit was missing lock so had to return to the office to get one from them. Staff was helping the best they could but were clearly in over their heads.Jonathan C. | Premières impressions
Took over an hour for staff to find my reserved storage unit. Staff were friendly but didn't seem to have been trained by management for this task.JONATHANJAMES C.
Trucks could be serviced better. Alignment was off and there was a clunking in the front end of the vehicle.ASHLEYELIZABETH L.
Nothing. All was good!Mike L.
Le client n'a pas laissé de commentaire.Philip C.
Staff very friendly, helpful and quick.Marnie L.
Le client n'a pas laissé de commentaire.Darrin O.
Mouse droppings on belongings in storage unitTheresa S. | Expérience générale
Le client n'a pas laissé de commentaire.Kathy M. | Expérience générale
Le client n'a pas laissé de commentaire.Nicole G.
Le client n'a pas laissé de commentaire.MICHAEL GARY P.
Quick service; friendly staff willing to help . Merci.Frank C.
Great staff , wouldn't go anywhere else to rentJOHNM N.
Person that helped us was meticulous about making sure the trailer was hitched and secured correctly and safely. Very muchh appreciated his professionalism. Also lot was very easy to get in/out of.Katherine B.
Le client n'a pas laissé de commentaire.DENNISJ M.
Le client n'a pas laissé de commentaire.James C. | Premières impressions
I didn't communicate directly with Phil, however Jess did and my drop off was seamlessCEDRIKE B.
Everything went fairly smooth, had a little trouble with one reference not answering his phone...he didn't recognize number.Christina F.
Very friendly and very helpfulRobin V.
Le client n'a pas laissé de commentaire.ROBERTJ B.
Le client n'a pas laissé de commentaire.NICOLEMARIE G.
Le client n'a pas laissé de commentaire.BRIAN R G.
Not a thing!! They know Customer Service from the start as soon as you walk in and greet you when you drop off. Absolutely top notch Customer Service orientated!!! On a scale from 1 - 10, 10 being the best, I rate them a 15!!!Rebecca J.
Le client n'a pas laissé de commentaire.Alisa H.
We were very satisfied with both locations. Everyone we interacted with was friendly and helpful.Daniel B.
For starters I had a issue with my left side brakes light the manager was not very helpful even though it was not her problem but I felt they should have been more helpfulEVERETT L B.
Check them for miceChristine O.
Very goodThomas B.
The staff were very helpful.RYAN DAVID G.
It turned out that not only was my door broken and that let the elements and mice in, but the roof leaked as well, soaking all my furniture and electronics. My storage unit went to crap and I had to clear it all out and pay 130 $to dump it in the local dump. They were kind enough to settle my month of past due balance for 100 $and not charge me another month's rent for going 2 days over my due date tho.REBECCA S. | Expérience générale
Well stocked as compared to other locations. Equipment available and in good condition. Staff helpful!Joseph M.
Le client n'a pas laissé de commentaire.JAMES BRAYTON F.
Le client n'a pas laissé de commentaire.Kevin M.
Great service.KEVINJ K.
Worked out greatRichard S.
Truck was clean but front corner off â€œmom's atticâ€ leaked in the rain and ruined several boxes.Logan M.
Le client n'a pas laissé de commentaire.Glen S.
Le client n'a pas laissé de commentaire.Barbara M.
Nothing. Everything went great.DOUGLAS B.
Philip helped us check in trailer right away. Completed on tablet. Friendly and courteous. Thank you for great service.THOMAS F.
Le client n'a pas laissé de commentaire.Steven M.
Great serviceSuzanne H.
Nick at the pick up location was PHENOMENAL! He took his time to review policies and give us tips for driving a truck, EXCELLENT costumer service!Kim L.
Le client n'a pas laissé de commentaire.STEVEN ANDREW M.
Le client n'a pas laissé de commentaire.Alexander M.
Alesha was excellent!! Thank you! Made my moving experience very easyERIC NORMAN R.
Le client n'a pas laissé de commentaire.Jeffrey S.
Le client n'a pas laissé de commentaire.Daniel C.
Very nice staff!PATRIK A.
Le client n'a pas laissé de commentaire.Stephen M.
Le client n'a pas laissé de commentaire.Chelsea S.
courteus knowledgeable , and fast ,very pleasedBARRY F.
Le client n'a pas laissé de commentaire.DANARENEE LYNN L.
Le client n'a pas laissé de commentaire.Cerinda B.
Le client n'a pas laissé de commentaire.TIMOTHY W Q.
Did not have my reserved truck. Forced to drive to another location.Brian A.
Keep doing what you're doing! Very good service.DON C.
Great customer service!! All around satisfied as always!!Susan T.
Le client n'a pas laissé de commentaire.David C.
My rental was changed three times and my location was changed 3 times. My last change was communicated five minutes before I was due to pick up the truck. This was a poor experience and had it not been a last minute communication I would have gone with a different company.RONALDJAMES III H.
I am very happy and everything is going greatDEEPAK KUMAR S.
Le client n'a pas laissé de commentaire.Marilyn A.
Nothing, the staff was very friendly, very helpful, very polite. ðŸ‘ðŸ½PAMELAAYN L.
Le client n'a pas laissé de commentaire.Glen R. | Expérience générale
Le client n'a pas laissé de commentaire.Heather C. | Expérience générale
Le client n'a pas laissé de commentaire.DOUGLAS A S. | Expérience générale
Le client n'a pas laissé de commentaire.mary g. | Expérience générale
Le client n'a pas laissé de commentaire.Robin F. | Online Move In
Le client n'a pas laissé de commentaire.Danielle S. | Expérience générale
Le client n'a pas laissé de commentaire.Ken M. | Expérience générale
Le client n'a pas laissé de commentaire.timothy s. | Premières impressions
Le client n'a pas laissé de commentaire.Greg G. | Expérience générale
We had to upgrade and we called and they made it easy for us and were very helpfulRonald B. | Online Move In
Le client n'a pas laissé de commentaire.Marisela A. | Online Move In
Aleasha was very helpful, and very pleasant couldn’t of asked for a nicer person!Michael A. | Premières impressions
Uhaul needs to provide better weather resistant locks if they they insist customers must use their equipment. Locks will freeze in the harsh weather , making it impossible to access storage unit. Keys for the locks are even worse, not durable at all.Sheri B. | Expérience générale
Moving is so stressful, but the staff at this location were wonderful to work with. I highly recommend this location. The facility is clean and well maintained. The have a great selection of moving supplies in stock. The staff is friendly and helpful. A++danielle s. | Expérience générale
Alesha Mowers was super nice and very informative. I felt like she went above and beyond to make me feel at ease and fully taken care of. I didn't have any questions because she answered any before I could ask. It's always a nice to interact with someone like her. I even arrived right before closing and usually people get annoyed with that because they're ready to go home and be done with their shift but she was happy and helpful and even made me laugh at times. I left there feeling better then I did when I arrived. Moving is stressful and having to store my things while im in-between places with my lease at one place ending 30 days before my new one starts... she someone how made all that stress just disappear. Im always very thankful for people like her. A gem. Everyone at that location was just so friendly. Thank you for hiring employees like those.Rena H. | Premières impressions
Le client n'a pas laissé de commentaire.Christina S. | Expérience générale
Super awesome staff!Christina S. | Premières impressions
Le client n'a pas laissé de commentaire.Jacqueline G. | Expérience générale
Le client n'a pas laissé de commentaire.danielle s. | Premières impressions
Will not go anywhere else, I will travel the extra time just to go to the Cicero N.Y. location.HOLLY G. | Premières impressions
Le client n'a pas laissé de commentaire.CRYSTAL S. | Premières impressions
Le client n'a pas laissé de commentaire.FRANCOIS N. | Online Move In
My storage rent never went up. I regret moving out of Cicero but I did.BRUCE B. | Premières impressions
Le client n'a pas laissé de commentaire.Matt S. | Expérience générale
Le client n'a pas laissé de commentaire.Robert R. | Expérience générale
Very helpful staffClarence S. | Premières impressions
Le client n'a pas laissé de commentaire.Tosh D. | Premières impressions
Le client n'a pas laissé de commentaire.mary g. | Premières impressions
Staff was very friendly and thoroughJON/Romana C. | Premières impressions
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