Le client n'a pas laissé de commentaire.DOUGLAS A S. | Expérience générale
Customer Reviews for U-Haul Moving & Storage at Business Ave II
Pour nous contacter
Cicero, NY 13039
(Between Burger King and Pizza Hut)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
it would have been nice if the gmc van had power adjustable mirrorsRich D.
Both employees I dealt with (check in and on return) were very helpful and friendly. I've rented from this location previously as I found it to be a much better experience than some of the other local stores. I tell anyone I encounter to use this location because of the great employees.Cheryl F.
Le client n'a pas laissé de commentaire.mary g. | Expérience générale
Le client n'a pas laissé de commentaire.Dale E.
Everyone was organized, efficient and friendly. Keep up the good work!!PETER GERARD C.
Le client n'a pas laissé de commentaire.Robin F. | Online Move In
Le client n'a pas laissé de commentaire.Judith W.
Le client n'a pas laissé de commentaire.Richard T.
Very friendly and knowledgeable! Would use this location again if needed.Stephen G.
Le client n'a pas laissé de commentaire.Laurence K.
Le client n'a pas laissé de commentaire.bill C.
No complaintsANTOINESHA CHEMI H.
Le client n'a pas laissé de commentaire.Danielle S. | Expérience générale
Le client n'a pas laissé de commentaire.David K.
Le client n'a pas laissé de commentaire.david C.
All good no improvement neededDONALD J M.
The person you attended to me both at pickup and return went over and above the normal Call of action to make certain my rental experience was a great one! He is a â€œkeeperâ€ for sure!Kevin B.
Excellent service à la clientèle.Christopher C.
Everything Went perfect tyvmDONALD L A.
Le client n'a pas laissé de commentaire.JOSEPH TIMOTHY C.
Had to extend my reservation and said I couldn't do online. I called and it took over 45 minutes waiting on the phone before I was able to extend it 2 hrsEarl B.
Charging for using the dolly inside, or even moving it just to get it out of the way without prior warning is poor practice. I had no choice but to move it in order to get furniture inside and was surprised to find a 7 dollar charge. Unless this is intentional consider a new locationJonathan C.
Le client n'a pas laissé de commentaire.Ken M. | Expérience générale
Le client n'a pas laissé de commentaire.Paula W.
Please make sure your trucks are properly aligned the steering on my truck was terrible and very delayed when I would turn it. The highway winds were constantly pushing me right or left and I was struggling to keep the truck straight mind you this was at 50mph most of the way, at most I went was 55. Anytime a truck or a car passed by me it was almost like the truck was trying to steer itself where ever it wanted to. The trailer on the other hand was perfectly balanced and performed well.Christopher B.
Le client n'a pas laissé de commentaire.Davey T.
Le client n'a pas laissé de commentaire.BREEELIZABETH K.
The only issue was that I ordered pads and they were not in the truck for moving.CHRISTOPHER MICH S.
great experience at this u haul location. employees were fast and courteous and i was in and out with my trailer in very short amount of timeAnthony M.
Le client n'a pas laissé de commentaire.Gerald B.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.timothy s. | Premières impressions
Le client n'a pas laissé de commentaire.Greg G. | Expérience générale
Le client n'a pas laissé de commentaire.RYAN STEVEN W.
Le client n'a pas laissé de commentaire.Richard P.
Le client n'a pas laissé de commentaire.william T.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Dennis N.
Already booked another truckEarl S.
Le client n'a pas laissé de commentaire.Don S.
Le client n'a pas laissé de commentaire.Cynthia H.
Le client n'a pas laissé de commentaire.David K.
Well I was charged extra because I put a couple of extra miles on it . I guess you calculated wrong. I started with 3 quarters of a tank of gas. Brought it back full. Had the truck until Saturday but dropped it off Friday. I didn't notice getting anything back for my over paying on things and now I get a bill for tolls . No I am not at all satisfied with my experience with your company.Robin W.
Le client n'a pas laissé de commentaire.Bret G.
Le client n'a pas laissé de commentaire.James F.
Nothing everything was very goodLAURA DESSIN H.
Le client n'a pas laissé de commentaire.William C.
This is a great location! The behold was very, very clean. The staff is very friendly and knowledgeable!KENNETHNOEL M.
nice representative, humanWilliam R.
The person at this location was very helpful. The allowed mileage at pick up was less than what was quoted during online reservation... perhaps due to the pick up location being changed by U-Haul? Apparently, the vehicle I requested was not available at the preferred location. He made a notation on the contract to allow additional miles. We did make it under the lesser mileage, but this was a great example of customer service.Gale W.
Le client n'a pas laissé de commentaire.MARIA R.
I would keep everything the same.David R.
Le client n'a pas laissé de commentaire.Gary F.
very friendly and helpfulChristine L.
I had a blow out had to wait an hour on the phone for assistance. I was on one phone my husband was on the other via the website portal, it was a mess. It took 3 hours for the whole process to complete. I will never deal with you all again. Very unorganized. They put me in a very dangerous positionTAMMY LYNNE I.
Le client n'a pas laissé de commentaire.michael B.
Overall the truck was very clean, but it smelled of cigarette smoke. I had to ride with the windows open so I didn't have an asthma attack from it. Even people I know commented on smoke smell coming from me after riding in the truck. This is the only time I have had a truck smell like this over the years of renting any trucks.John F.
Staff was very friendly. Truck was ready to go when I arrived and whole experience went quickly and smoothly.CHERYL L F.
Le client n'a pas laissé de commentaire.DEBORAH A C.
The people at the store are always so helpful and quickly get me hooked up and out the door. They make it very easy to do business with!James C.
Need more employees to check people in on the most busiest weekend of the month!!!!!!!!!!! It took forever ...whole days schedule was off by a !/2 hour because of your 1 employee... :(LISA MARIE C.
Le client n'a pas laissé de commentaire.Stephanie M.
Le client n'a pas laissé de commentaire.Maureen B.
We had to upgrade and we called and they made it easy for us and were very helpfulRonald B. | Online Move In
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.Eric S.
Good serviceEngels G.
Le client n'a pas laissé de commentaire.GEORGELOUIS G.
Very knowledgeable and friendly staff!VASIL Y F.
Le client n'a pas laissé de commentaire.laura J.
The inside of uhaul was really dirty. Not sure if able to clean them but it would be nice.ANGELA R G.
Very convenient, easy in-easy out. It was a pleasure doing business with you.john A.
Le client n'a pas laissé de commentaire.Allison H.
Le client n'a pas laissé de commentaire.Marisela A. | Online Move In
Voiced concerns about the vehicles mechanical issues and was given the " it is a rental" response. Truck needed and alignment breaks and ran very poorly. Not worth the money at allStephen A.
Le client n'a pas laissé de commentaire.charles S.
When I picked out the truck it said there was a ramp, but it didn't.Gwendolyn H.
The operation was professional, fast , clean and knowledgeable. A model for all U-hauls.HENRY ANDREW III M.
Le client n'a pas laissé de commentaire.Scott I.
Le client n'a pas laissé de commentaire.Matthew V.
The staff at the Brewerton Rd facility were helpful and courteous. They could not, however, assist me with correcting the 430 $overcharge error and directed me to call the 800 number for assistance. Waited 44 minutes on hold and then was told to call an 888 number for further assistance. Disappointing and a waste of over an hour of my time.JAMESRICHARD S.
Le client n'a pas laissé de commentaire.nancy W.
Entire process was very professional and the employees were very helpful and friendlyEdward D.
Le client n'a pas laissé de commentaire.Brian W.
Le client n'a pas laissé de commentaire.PAUL EVERARD P.
The employee was nice and he answered all questions we asked very nice man and he knew what he was talking aboutThomas T.
Le client n'a pas laissé de commentaire.gary B.
Lights were out and the person that assisted us did not tell us or how to use the equipment was very dissatisfiedMARY A S.
Le client n'a pas laissé de commentaire.BILL B.
Actually have a phone number for customer service where someone answers within 5 minutes! tried calling number given me, tried email, and tried chat. Not one response!!! Very frustrating. Had to drive truck back to pick up point to get help.Karen H.
Your staff is right there dealing with a Internet issue but they got us all through there and out in a very short amount of time and they were very very helpful you have a good team thereMARK C.
Le client n'a pas laissé de commentaire.MEGHAN M.
Aleasha was very helpful, and very pleasant couldn’t of asked for a nicer person!Michael A. | Premières impressions
Le client n'a pas laissé de commentaire.Jordan A.
Le client n'a pas laissé de commentaire.Timothy L.
Nick Burke was awesome to work with. Very knowledgeable, friendly, and extremely helpful. A+ experience!JARED W S.
Excellent service and equipment" worked very wellJAMES L H.
I took my vehicle in to have a trailer hitch installed. When I picked up my vehicle that evening it was dark and did not inspect it as I should have. The vehicle sat for the next day and when I drove it the following day I discovered numerous scratches around the rear taillights. I immediately drove it to the store where the manager denied it had been damaged by his employee. A subsequent claim to their insurance company was denied for the same reason. Lesson learned and they will never see me in any of their stores again.George B.
Car transporter was not clean but with New York weather it's expectedDARREN M F.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Josiah D.
Le client n'a pas laissé de commentaire.dennis N.
Nothing, the guy at the counter was great, quick and very nice. He was also there upon return. I could not have asked for any better servce. The trailer was good quality in perfect shape. Overall very easy to rent from in CiceroJames C.
The 5x8 enclosed trailer was incredibly beat up and old - was made clear that I was given this one because I had a one way rental. I guess a way to get rid of it. Right turn signal didn't work, I told worker b4 leaving lot, he shimmied it so that it turned on & said it's a new bulb, wasn't working 15 minutes later. Clearly the socket was bad but they didn't care. I was worried during my 350 mile trip that without both turn signals I might have an issue. I'm never impressed with the quality of staff I encounter at any UHaul.WILLIAMANTHONY J M.
Everyone was very nice and had very clear instructionsHUDASIRAGELDIN S.
Le client n'a pas laissé de commentaire.Scott L.
Le client n'a pas laissé de commentaire.Patrick M.
Uhaul needs to provide better weather resistant locks if they they insist customers must use their equipment. Locks will freeze in the harsh weather , making it impossible to access storage unit. Keys for the locks are even worse, not durable at all.Sheri B. | Expérience générale
Moving is so stressful, but the staff at this location were wonderful to work with. I highly recommend this location. The facility is clean and well maintained. The have a great selection of moving supplies in stock. The staff is friendly and helpful. A++danielle s. | Expérience générale
Alesha Mowers was super nice and very informative. I felt like she went above and beyond to make me feel at ease and fully taken care of. I didn't have any questions because she answered any before I could ask. It's always a nice to interact with someone like her. I even arrived right before closing and usually people get annoyed with that because they're ready to go home and be done with their shift but she was happy and helpful and even made me laugh at times. I left there feeling better then I did when I arrived. Moving is stressful and having to store my things while im in-between places with my lease at one place ending 30 days before my new one starts... she someone how made all that stress just disappear. Im always very thankful for people like her. A gem. Everyone at that location was just so friendly. Thank you for hiring employees like those.Rena H. | Premières impressions
Le client n'a pas laissé de commentaire.Christina S. | Expérience générale
Super awesome staff!Christina S. | Premières impressions
Le client n'a pas laissé de commentaire.Jacqueline G. | Expérience générale
Le client n'a pas laissé de commentaire.danielle s. | Premières impressions
Will not go anywhere else, I will travel the extra time just to go to the Cicero N.Y. location.HOLLY G. | Premières impressions
Le client n'a pas laissé de commentaire.CRYSTAL S. | Premières impressions
Le client n'a pas laissé de commentaire.FRANCOIS N. | Online Move In
My storage rent never went up. I regret moving out of Cicero but I did.BRUCE B. | Premières impressions
Le client n'a pas laissé de commentaire.Matt S. | Expérience générale
Le client n'a pas laissé de commentaire.Robert R. | Expérience générale
Very helpful staffClarence S. | Premières impressions
Le client n'a pas laissé de commentaire.Judy W. | Expérience générale
I would use again,close,cleanand dry,price is rightjudy b. | Expérience générale
Le client n'a pas laissé de commentaire.Tosh D. | Premières impressions
Very narrow access to the units themselves. Gate was moved after the facility was rented so made it very difficult to bring larger trucks into many parts of the facility. Only certain areas had good access.JOAN A. | Expérience générale
Very professional an ready to assist as soon. As you walk in the door. Great fast service. The best....HOLLY G. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD L. | Expérience générale
Le client n'a pas laissé de commentaire.Noah J. | Expérience générale
Le client n'a pas laissé de commentaire.mary g. | Premières impressions
Le client n'a pas laissé de commentaire.Nelly V. | Expérience générale
An abandoned storage unit was switched over to my name just because I was an authorized user. I find that to be absurd and have no clue why such a huge decision would have been made.ANNA C. | Expérience générale
Staff was very friendly and thoroughJON/Romana C. | Premières impressions
Very professionalrobert H. | Expérience générale
The Staff were amazing and the experience was very pleasant . thank youBrenda G. | Expérience générale
Terrible customer service never will go backJoe R. | Expérience générale
Great facilitySURFACE F. | Expérience générale
Easy to rent great pplJoyce/William G. | Expérience générale
Clothes had a bad smell. Shoes grew mold.Isatou S. | Expérience générale
our unit was invaded by mice, which left their corn kernels and droppings all over my daughter's contents. UHaulstaff referred me directly to insurance company. Headache I dont have time for.cindi p. | Expérience générale
noneRICHARD T. | Expérience générale
Wonderful very helpfulSusan a. | Premières impressions
I was paying for 24/7 security and key card access to a gate that never got installed even after 3 months. Despite this unit being in Syracuse, there was no salting and poor plowing. Excellent staffKaren/James C. | Expérience générale
Need to make access available for FREE AND at ALL times 24/7 people have work school and emergencies and need to do things at their storage at all different times of the day and the week! MerciMarie T. | Expérience générale
awsome pp....LUIS C. | Expérience générale
Everything went well. Customer service was excellent and appreciated!Jessie H. | Premières impressions
Everything went really smooth.joe t. | Expérience générale
Great staffLarry L. | Expérience générale
I would suggest salting the storage driveways as I and my nephew slipped a couple of times falling when emptying the unit. The driveways were sheets of ice. Very dangerous. I hurt my myself falling.kristie f. | Expérience générale
naShanica E. | Premières impressions
Everything went very smoothly. The employee was very efficient and knowledgeable.Carol S. | Premières impressions
The employees in Cicero were first rate. They went the extra mile to make sure i wasnt all stressed out. Great team!Larry L. | Premières impressions
Mice in the storage facilityMatthew K. | Expérience générale
Convenient, clean and secure. Staff is very professional and glad to have you business. Highly recommend for your moving or storage needs.David & Angie S. | Expérience générale
Staff was extremely helpful and nice.Kenneth L. | Expérience générale
The unit was in great shape and the staff was excellent. Only needed the unit for a few months and it did the job well.CJ W. | Expérience générale
Very pleased!!KELLY R. | Expérience générale
When it comes to moving it's never fun, this U-Haul site contributed to a smooth worry free experience. I thank you for that.Alfrendo T. | Expérience générale
Roomy, clean and accessible not to mention affordable. Fast move in and out. Absolutely will recommend their facilityCOLEEN N. | Expérience générale
The employees were very helpful and I did not have to wait at allpamela m. | Expérience générale
I love the staff! Aleasha is a life saver and the staff in amazing. When needed I'll be back. My only complaint is finding out that a mouse lived in a boot of mine and helped himself to some string.JACKIE B. | Expérience générale
Great place to go if you are moving or need storage. Very helpful with lots of assistance available. Plan as far ahead as possible because when you are good, you are also very busy.George F. | Expérience générale
Staff was extremely helpful and accommodating!betty a. | Expérience générale
Got there first thing in the morning and they were quick and professional in getting me set up with a new unit and checking in my trailer! Great experience!Curtis W. | Réservation
The manager is very helpful and friendly. I was unaware of the size for my needs. She was very helpful and informative.My experience with the representatives at Cicero Ny location is always Great,Jacqueline L. | Réservation
I would recommend anyone to use U-haul for moving anything especially their storage units. Best deal I ever got and customer service was excellent. Merci.nahideh c. | Réservation
Services supplémentaires à cet emplacement
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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