Évaluations des clients U-Haul Moving & Storage at Cave Creek

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Cave Creek

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Tim R. le

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The truck return app was not working as well as the website. I tried using u-haul Internet as well as regular cell service. Spent about 15 minutes trying to get it to upload. Finally just drop the keys and left. I would just recommend making sure that the website for rental returns is a 100%.

Joseph J. le

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Le client n'a pas laissé de commentaire.

Timothy H. le

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Le client n'a pas laissé de commentaire.

Steven B. le

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Le client n'a pas laissé de commentaire.

Joseph K. le

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We consider the Cave Creek U-haul our U-haul place. They are definitely a 5 star location and staff. I do have one suggestion. We rented a motorcycle trailer for 10 days. The trailer worked great, however it made a awful racket the entire time. The tailgate was not snug and would keep hitting the end of the trailer on every bump, braking or acceleration. I would suggest coming up with a rubber grommet between the gate and the trailer so it can be snug. The trailers are strong and well build, just need to do something with all that racket.

Donald H. le

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The staff at this location treated me with courteous, friendly and with professionalism to resolve issues, l will return to this location in the future and recommend it to others

Thomas R. le

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I feel that since Uhaul's computer network was not working properly Michelle did an exceptional job of getting my rental processed. After trying 4 of my cards and non working she dealt with corporate 45 minutes until the problem was solved. FIX your digital network !!!

Cindy S. le

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Le client n'a pas laissé de commentaire.

Larry L. le

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Le client n'a pas laissé de commentaire.

Andrew C. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Le client n'a pas laissé de commentaire.

Mark B. le

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equipment was clean, but truck needed a little love and care. steering the truck I had to hold on with dear life

Susan M. le

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Le client n'a pas laissé de commentaire.

Lyle B. le

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Le client n'a pas laissé de commentaire.

Edna H. le

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A very friendly clean safe place.I would recommend any time

Brian R. le

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The drop off was very convenient and fast. The guy checked me in on his phone and I was out of there. Very quick.

SHANDA W. le

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Le client n'a pas laissé de commentaire.

Ronald G. le

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the people there were really warm, friendly, and helpful. i will definitely be back.

Lawrence C. le

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Le client n'a pas laissé de commentaire.

PETER H. le

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The storage has always extremely well maintained. As a long term resident, I can tell She and her colleagues really care.

Kenneth D. le

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Everything was perfect

Glenn O. le

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Thomas and the other guy were so helpful! They both are awesome regarding customer service and helped explain how to best navigate the trailer

Jennalouise K. le

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Le client n'a pas laissé de commentaire.

Chad T. le

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Everything was great. People were willing to help, had suggestions and very courteous. Thanks! Hi

Katie C. le

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Le client n'a pas laissé de commentaire.

Jerick M. le

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The guy at the counter was awesome. He was in a great mood and got me in and out in like 10 min. Will return to this location in the future. Great customer experience over all!! Thanks!

Vidal S. le

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Very helpful and knowledgeable staff. Returning the truck and dolly was a breeze. Checking in for storage was just as pleasant.

Mark B. le

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Le client n'a pas laissé de commentaire.

Vickie W. le

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The tires were low, I had to wait for them to be checked. The front windshield was very dirty on the inside. Upon driving into the sunset it put such a glare it was a bit hard to see. The staff at this location where fantastic.

Kevin B. le

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Having to estimate the amount of gas to get back to the level at pick up required a little math and guessing. I ended up passing the mark and receive no credit for the overpayment. I would recommend at the truck be rented With a full tank of gas at pick up. This would make it a lot easier for the renter.

Steven K. le

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Employees had vehicle ready and were very fast, helpful and friendly.

Kathleen V. le

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Le client n'a pas laissé de commentaire.

Amy L. le

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The staff is very helpful , courtous and professional

marc D. le

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Le client n'a pas laissé de commentaire.

CAMILLE N. le

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No improvement needed

William D. le

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Thanks for the help. The people I worked with were GREAT! Awesome employees!

Amelia G. le

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Le client n'a pas laissé de commentaire.

CAMILLE N. le

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Le client n'a pas laissé de commentaire.

Rahila A. le

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Everyone at this location is very helpful and nice. I have a smooth services with them. From renting storage to rental truck, I had no trouble. Thanks guys! Keep up the good work👍

thomas c. le

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Cody and Stacey really helped me out though my moving fiasco. And they have been extremely helpful and friendly and they helped me fit my needs to my moving experience

Sarah B. le

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Best customer service experience I've had in a long time anywhere. Really excellent staff.

Marcia J. le

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James checked us in. He was great and very helpful. Uhaul needs to let customers speak to the location they are storing at!!! Moving to a different state with your entire life in a truck is very stres

Richard l. le

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Was a bit busy on Sunday morning however staff explained that it was the end of the month so traffic was heavier. Staff was efficient polite and helpful. Would definitely recommend

Kerry W. le

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The staff at Cave Creek U-Haul have always been professional, helpful and friendly. We will continue to use them for our future needs.

Fred L. le

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Fine service. I ended up renting two units.

patricia s. le

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None

bruce k. le

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This U-Haul facility is well run and efficient. Courteous staff, easy to do business with, and good storage facilities. Would highly recommend.

Melody Y. le

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I was unable to access my unit after hours. Very inconvenient how it is set up. I moved out on June 9th and was charged for the entire month. I was told the month to month was pro rated - not true!

Vicki S. le

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Great customer service and couldn’t have asked for a better experience. Thank you.

Lorne P. le

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Good experience

Mary K. le

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Way too expensive. Especially since I rented a truck as well and no credit for checking out of my storage locker 2weeks early.

KARISSA M. le

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The GM there is always incredibly helpful and nice to work with. His staff is also very polite and eager to help. We always use this location because of Craig and his top notch staff.

John T. le

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No comment.

Jean v. le

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Great service from this location

Cari K. le

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Staff is always friendly and receptive. Have used them a dozen or more times and every time has been great!

Patrick F. le

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great staff

alex p. le

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Everything is good, BUT.. The way payment system set up is horrible. You can not pay even 1 day before due date, 4 days after due date you get charge very large late fee. It just simply WRONG

Cody N. le

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Best customer service thanks to the whole team Craig, Cody, stacy, dawn,and christina

Fabiano M. le

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Great experience. Thank you!

Christy L. le

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Na

Dusan V. le

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Amazing service and frequently staff! Lilian helped us out big time in most expeditious and informative way. We will be back for sure!

sally l. le

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Great service! Thank you.

Susan M. le

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The assistant manager, Dawn, was so helpful and kind! It was a great experience and I would recommend this facility to anyone needing storage!

Stephanie G. le

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Very happy with your service.

MICHAEL B. le

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Well maintained and clean storage facility.

Sharon M. le

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A very busy place. My attendant was very nice and patient.

Mary K. le

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U-Haul on Cave Creek was very helpful in several ways and made this stressful time more bearable.

DONNA H. le

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Very good experience.

Veroncia R. le

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I have been useing this location for w years and everyone one of the staff has always been very helpful and courteous.

Drew M. le

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Thank you for keeping a nice clean facility

Kelley R. le

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I really appreciate how easy it was to rent the unit and also discontinue it. So fast!

BRYANT G. le

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Your rental rates are way to expensive.

Nathaniel G. le

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Good

Edward S. le

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Excellent professional staff to work with.

beau b. le

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staff is amazing

Karen M. le

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Excellent experience

Selvakumar P. le

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The store staffs were really helpful and courteous.

Shey K. le

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The woman I dealt with (I cannot remember her name) was incredibly helpful. I had a great experience here.

Vanessa R. le

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Lilia was amazing and so kind- and great at her job! all of the team members were super helpful and considerate in helping my solve my problem.

Emma B. le

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Had a great experience at this location, Ian in particular was very understanding, helpful, and knowledgeable. Everything was handled quickly and professionally.

Nicole S. le

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Everyone there was helpful and kind!

JOSEPH M. le

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I had a great experience there the person that helped me a lot and as a great asset to your company is Ruth. Really appreciated her and I want help. Thank you Joe

VALERIE P. le

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I had a great experience from day 1 until closing the staff was amazing especially Ruth. I thank all of you so much for keeping my personal belongings safe.

RICK I. le

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Clean yes no issues. But rate increases happen too often. For what? Where is the need to continue to increase a couple of times a year. What additional service does U Haul provide to get more cash?

Allison N. le

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The u box experience is very stressful, u can’t talk to same person when u have questions. The dates change without any warnings. Many people you talk to don’t know how the boxes actually work.

Phyllis N. le

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Everyone was helpful

GARY MICHAEL H. le

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I very much appreciate all the services and supplies that U-Haul provides; truck rentals, storage units, and packing needs. More importantly was the friendly and personal service. Thanks again, GMH

Noy P. le

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Staff was friendly & extremely helpful.

Karen H. le

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Wonderful staff. Very helpful and personable, met all my needs and answered all my questions. Always ready to help. Great experience in renting trailers, and storage space.