Évaluations des clients U-Haul Moving & Storage at College Dr

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at College Dr

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Steven R. le

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Le client n'a pas laissé de commentaire.

RAY B. le

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I absolutely enjoyed my experience with your representative and I greatly appreciate the experience the guys were awesome couldn’t have it any better

Amanda L. le

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Thank you for a great experience!

marion K. le

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charged me $84.00 BILL WAS ACTUALLY $34.00

denise K. le

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Emmy was great!! He had a great attitude and was great with his customer service!!

James S. le

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all good; I will use this service whenever possible.

everette L. le

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Nothing needed improving. The employees were fast and friendly. I literally was in and out in less then 10 minutes.

Greggory R. le

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Le client n'a pas laissé de commentaire.

Kourtney S. le

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Le client n'a pas laissé de commentaire.

Raymond B. le

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Everything went well at this location ! Thank you !

Mark B. le

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Le client n'a pas laissé de commentaire.

John K. le

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ALLOW THE 6x12 Utility Trailer TO BE RENTED FOR ONE WAY USE, THE OBJECT I WAS MOVING NEEDED THAT WIDE OF TRAILER AND MADE ME TAKE THE OBJECT APART WHICH TOOK HOURS

Paul A. le

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Le client n'a pas laissé de commentaire.

steve S. le

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Great people. Very customer oriented. Would recommend to anyone looking for rental equip.

JIM P. le

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Le client n'a pas laissé de commentaire.

ALAN H. le

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everything was great! Everybody I worked with there from top to bottom, everyone inside the store and outside were all very polite and helpful.

Michael B. le

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Le client n'a pas laissé de commentaire.

Jean Paul D. le

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Le client n'a pas laissé de commentaire.

ALAN H. le

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Le client n'a pas laissé de commentaire.

steve K. le

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Le client n'a pas laissé de commentaire.

Chrissy J. le

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Multiple contacts to location to discuss the overage in mileage that was recorded at pick up. Multiple contacts to extend that was not recorded by local office. Unable to receive invoice

GREG C. le

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Another great location much better than the other locations in Henderson. Good job!!!

carrie E. le

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You are doing a great job. Keep up the good work!!!!

Elizabeth R. le

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fast and easy

Michael K. le

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Very easy

James H. le

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I checked in online to make it faster. when I got to the store to pick it up there was only one person working behind the counter. it took 20 minutes to get helped. More counter people would be helpful.

Andre W. le

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Le client n'a pas laissé de commentaire.

Greg S. le

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Check-in and check-out were extremely efficient.

Darryl H. le

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This was a great experience. The workers were knowledgable and very friendly.

ralph C. le

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Le client n'a pas laissé de commentaire.

Guadalupe M. le

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Le client n'a pas laissé de commentaire.

Amanda A. le

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Great service and wonderful employees!

Franklin D. le

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Same as above.

walter B. le

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Everyone there are so friendly and helpful

Sheila S. le

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Excellent service very and I also got a storage over there thank you you guys are the best ??????

Byron J. le

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The staff members were kind & helpful during my stay. Thank you for your support! 🙏🏽❤️❤️❤️🙏🏽

ELMER J. le

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Professional employees at this location thank you guys

Lori M. le

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Fast Friendly and clean

Lazaro M. le

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They give me the wors truck knowin that I was doing a big move from Las Vegas to Washington D.C. me and my family almost got in the ancident cause the truck that they give me have the tired in bad

Teri D. le

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The only Suggestion is an employee parking lot on several occasions my unit was blocked and had to have cars moved

James R. le

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Great Service!

Thom F. le

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Very well kept up and clean facility!!

wanda m. le

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Only problem I had was using the card key and putting in my code it never work

Abbas R. le

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Nice place to store your stuff, Clean , just the price was little bit High for me.

PETER P. le

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Great job by everyone who helped me. A+ excellent servuce

Tommy U. le

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I have always enjoyed your storage facility. Very convenient.

amanda j. le

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The Ubox storage warehouse does not have any lighting or security locked door upon entry and does not remain enclosed. Anyone or any insect, animal, etc can get inside the Ubox and the warehouse.

elizabeth m. le

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All staff very pleasant, helpful, knowledgeable, great service even when assisting many customers, handled rude customers gracefully and professionally.

Beverly B. le

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Great service and my stuff was kind of clean versus other places. I moved out on June 30th but due to an emergency I forget to come by the office.

BRENDA D. le

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Great experience

John K. le

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Everyone and everything was superb. From ALL of the employees to the WHOLE environment I was always treated with courtesy and professionalism.

Mickey H. le

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I felt very safe and secure with my storage unit I would do it again if I had to. The staff was always very nice and helpful .

Corinna S. le

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Camrone was very nice and helped me with finding a unit close to the door. He was patient with me trying to find the information he required (names, address') Thank you for your help.

Larry S. le

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Everyone was very helpful.

Michael M. le

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This rental experience has been fairly quick and painless. This facility and the people have been very helpful.

Jim M. le

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All went as expected and very happy with the staff.

STEVEN N. le

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Had a Box Delivered and Picked up. Never went to the Facility. The experience was great. I'd use them again in the future.

Frank G. le

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Was the worst time of my lifetime

Steven P. le

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It was great

LARA S. le

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I liked everything about this storage facility except for the initial price quote not including 24-hr access.

Christina R. le

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Very clean and secure

maralyn r. le

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Excellent

Anthony F. le

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Excellent facility for the time I needed it.

Landin D. le

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Friendly and helpful staff. Great service.

jamell j. le

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Worst service ever. I’m sure they owe me money for the time it took to correct their mistakes but I’m just satisfied I’m done with them

vivian s. le

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Great storage facility. Very clean, convenient, and well-lit. Thank you!

Lynell H. le

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Everything went just great

Claire B. le

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They don't answer their phone, which is how they said to contact them, and it made it hard to communicate. And my empty POD sat in my driveway for two additional days while we waited for pickup.

Edgar H. le

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The delivery personnel was very friendly and helpful.

John & Josie B. le

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One stop shopping. Trucks, equipment and storage. The team there was very polite and helpful.

Michael G. le

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No comments

Michael G. le

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The staff was very polite.

James R. le

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The drivers are very professional and friendly. The service was very economical, efficient and on time. I will use Uhaul for any future moves

celia m. le

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I like to thank the staff, everything went smooth got all my questions answered in a timely manner.

Sheryald C. le

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All of my questions were answered with much knowledge and kindness. The process was quick and painless. Customer service representative was patient and helpful.

Russell A. le

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I received prompt and excellent service. Also the unit was very clean.

Kurt E. le

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Box was not picked up for 5 days - but it wasn't a problem.

Leon E. le

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Great people. Just had a hard time with trying to reach an employee by phone.

Dennis Mark W. le

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it was good.

Steve S. le

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A1 staff and facilities

DONALD D. le

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Very nice facility clean and well equipped. Employees where very nice well mannered and knowledgeable of their jobs. Overall great experience.

freddy c. le

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Great service!

Crystal C. le

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Great experience

bill k. le

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Excellent service and support. Thanks for helping us with a smooth move to Vegas. Cheers!

TERRY W. le

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Customer service agents are great.

Kratina F. le

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warriors survey questions basically answer to everything that need to be said as a comment but I'll just have to overextend how proud I am that they're friendly people

Naomi & Dennis M. le

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Very clean and convenient. The staff was great. The only down side was the price, very expensive for the limited space offered.

Salvador A. le

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Communication was a big part for me. First time using the service of a U-Box. It was Great! They always kept me posted with when the U-Box from the drivers and via the web page. *****

willie j. le

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Great

Ronald M. le

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We received excellent service. Employees were friendly and courteous.

Weylin F. le

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Facility well above par!

Sharon K. le

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Everyone was helpfull especially Mike Silva. The unit was clean and the layout organized. Best storage unit I have ever used.

Elizabeth L. le

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Enjoyed staff interaction - everything from buying boxes to renting a storage unit to renting a truck - always friendly & helpful.

LARA S. le

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We reserved a drive-up unit for our move-in date and not only was it given away to someone else, it was the last remaining drive-up unit within a reasonable radius from our home. Not pleased.

Casara S. le

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the best experience

Casara S. le

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the best moving experience

Patty R. le

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Excellent service and very convenient.

STEVE M. le

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Smooth ride, able to load and unload easily.

HARRY S. le

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Excellent services & secure location. Personnel staff are professional & knowledgeable in all moving or storage matters.

Robert B. le

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One of the best run facilities I've rented from Clean efficient well run.

maxine m. le

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They were great all around from the front desk staff to the people who you return the truck to.

Tony C. le

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Nice large facility. Clean and well kept. Friendly staff.

DAVID B. le

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I sent in a letter. I moved out because of bad treatment by the Manager.

Warren S. le

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Trevor was great as always. He was very professional and quick with everything.

Debra M. le

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Friendly people and great service!

Debra M. le

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Friendly people and great service!

Debra M. le

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Great people and great service!!

Debra M. le

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Nice people and great service!

Debra M. le

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From office responses to delivery and pick up of containers, they were respectful and on time!

Darrell M. le

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The U Box personnel were professionals and efficient. I have aleady recommended the service to friend that is moving.

tamara b. le

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Your truck caught fire and we lost everything

Carol G. le

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No problem at all

Patty C. le

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U Haul storage was a great place to store our Motor Home - clean plenty of space - secure - price was right. thank you

Roman Andre W. le

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Very professional Thanks.

Nicole Alexandra F. le

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Very nice would recommend

Ronald C. le

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This facility messed up my UBox order so badly that I had to get corporate involved to fix it. I still don't think they understand how what they did was borderline criminal. Stay away!

Michelle B. le

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UBox was late, there 3.5 days before I was notified, even though I called every day and was told it wasn't there. Too busy to pick up empty box on time. But credits were given for the late days.

Michelle S. le

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I would not recommend this facility to anyone. Staff and owner were awful. There was one employee (I think his name was Nathan ) that was a pleasure to work with.

Clara R. le

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Been with this UHaul store 21 months to park the RV. They are so kind, helpful and professional--both on the phone and in person. They give rock solid advice about the equipment we need.

Barbara B. le

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Veryhelpful & friendly.

John and Sheri L. le

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Trevor provided great customer service

Mike T. le

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Very poor customer service. Called and left messages for 5 days straight with no return call. Poor communication or I should say no communication. Contacted corporate several times no help. Will never

Justin T. le

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Had a minor issue with my credit card being expired that was handled promptly and everything else went silky smooth.

Artis S. le

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The customer service was awful! I will never use U-Haul again

nia b. le

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I have reached out numerous times through phone calls, left messages and no one has reached out. Its been 3 weeks now!!. Enter our phone numbers 702.445.0675 or 702.525.1991 to understand.

ROBERT H. le

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Great staff, took care of all my moving and storage needs in a friendly and efficient manner.

Carol M. le

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We only left because we are now storing our trailer where we stay in Calif.. We're getting older and it's all getting too hard for us. Thank you U Haul.

KAT K. le

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No comment needed

Gary & Sharon D. le

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Spk w/Andrew or Antonio he had no clue how to handle the call he keep clicking on the computer ignoring me. I finally had to spk loudly to get his attention&?Him if he was able to help me he said no

Humberto L. le

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Nice service

Amanda C. le

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Everyone that I interacted with was friendly and helpful. They helped to reduce the stress around this part of my move. I would 100% recommend working with Uhaul to my friends and family.

Lynn Y. le

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I wish I could afford a storage locker permanently so I could continue working with these guys. I will definitely use them for all my future storage and moving needs.

Gary D. le

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You can't get thru direct to this facility,they have their phones on forward,when the customer service at the 800number they could not get thru and had to email for Mike the mgr to call never did

Brien C. le

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Another great experience with the UHaul team at 989 S. Boulder Highway...thanks for all of your help in getting resettled in Henderson!

DAVID H. le

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Storage rates increased twice in a two year period, stating that they were doing a wonderful job. Wrong. i removed my trailer from that property for that reason. 16 days left on the month, no refund.

louise w. le

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The staff was great in explaining everything and right there to inspect the units when I moved out.

David H. le

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Keep up the good work,

Kevin D. le

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I have used this facility many times over the past years and have always had a good experience. The staff and manager have always been helpful and very professional - keep up the great work!

Charles M. le

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okay or very good

Joe M. le

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Very nice staff there. They were very helpful. I couldn’t lock my unit and someone came quickly and showed me how to shut it properly..I would use them again. Very clean and pleasant.