Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The ladies were very knowledgeable and helpful.
The staff was very helpful and nice.
The manager is excellent and super helpful and informative
The Gibbs Family are going to miss Mr. & Mrs. Warren. They are great people to work with and I've enjoyed getting to know them for over 2+years. Valerie Gibbs
Great jib keep up this amazing job y’all do I was very pleased
Rachel has taken over as the manager of this location and it looks fantastic! All of the lighting on the campus has been upgraded and it's the brightest it has been in my 6 years of renting a storage unit there. Really bright and safe! And Sara does an excellent job at the front desk, helping me transfer from a 10x20 unit to a 10x10 unit to save a bit of money. She was kind enough to give me a lock, and we moved everything that evening, completing the project. Rachel was still on the premises at 8 PM (after closing hours) and processed the closeout of my old storage unit. Rachel and Sara - great folks!
The staff and entire team were always so helpful. Thank you for your kindness during trying times.
Very nice and overall good place
Rachel gave me outstanding service! She was genuinely concerned about UHAUL/company customer service and went the EXTRA MILE! She gets an A+++! Thanks, Rachel!
My local Uhaul is awesome!
Very clean and nice place and staff always helpful
Everything is going well so far. The process has been easy. The site staff are friendly.
Very friendly, helpful and clean at all times.
Very clean and very professional!
Other than a rusty, rat sized hole in the back of my unit, it’s all good.
Mr. Warren was very attentive even though this office is small and super busy he made sure every customer was acknowledged and felt comfortable while they waited. And he is quite funny. 😊
The staffs were very knowledgeable and very helpful.
Nice people, easy process.
Everyone was really nice and helpful
Great experience
I never have problems at this location thanks for all your help
Staff very friendly. Understanding and very polite. Manager very helpful! Thank you very much for all your help.
Unit was broken into, it was several months prior to me finding out about it. The way I did was by me visiting my unit and the key wouldn't open the lock.
Warren and Linda Walter (on site managers) were excellent "hosts". They were helpful, knowledgeable, and accommodating. They led the charge for keeping the property clean and well maintained. They stayed on top of all security. The vehicles we rented were spotless. I think their demeanor led to a very well run operation. I can't say enough about them. We really appreciated the attention given to the property and always felt our goods were secure.
I have used this facility for many years now and have not had any issues. I have been very pleased!
The staff was very helpful.
Always friendly and helpful at this site !
none
Well, just overall my experience with this U-haul facility was great, easy access, clean and well maintained, and friendly, knowledgeable staff. Thanks and God bless!
Great customer service
Great service
Great service!
Linda and Warren Walter were always very polite and helpful. They always asked if we needed anything and if they could help in anyway. U-Haul runs a really good company and I have never had problems
u-haul knows how to do it. best ever
Great service with an awesome sense of humor!
Mrs. Walters has an amazing spirit and excellent customer service. She was so very helpful and uplifting. I was really having a hard dealing with my mom only having four weeks to live.
The staff was friendly
Thank you!
Keep up the great job!!
Very caring and helpful business owners.
The only issue I have is that you don't pro-rate. I had to pay for a full month even though I was moving out 2 weeks before my month was up.
No comments
I left primarily because of the rising costs of renting the space.
The lady was upset I camein at 6:45pm, due to an emergency situation I had to evacuate my apartment quickly and she did not make the process easy.
Excellent customer service and clean property.
It was a wonderful experience using this facility. The staff are very friendly, personable, and helpful. I felt certain my items in storage would be secure based on their knowledge and professionalism
The gentleman was friendly ,knowledgeable and very helpful in my getting my storage unit.
They where very nice to me
Gate card didn’t work because computers were broken. I was stuck with a truck full of stuff at 10pm and had to work at 5am. No one came to let me in, office was closed. Bad experience, save your time
Thank you :) It was the best Sevice & Kindness I have had :) I am looking forward to renting from you & have already spread how great my experience was thank you Warren :) Jeannie Bower
Susan at the front desk was extremely helpful, professional and courteous - Customer first mindset!
Warren was/is the nicest gentleman encountered in U-haul experience.extremely polite, personable,knew what he was talking about,made everything a breeze.rarely find people like that anymore.
Warren and Linda are amazing ... they are very understanding, very helpful, patient, and kind. I would definitely recommend this facility
The gentleman there was/is very friendly and reasonable. In all I had no problem at this place. They are very good at getting notices and warning out to you.
Warren and Lynda were very accommodating, helpful and friendly especially during a personal emergency. Actually hated to leave.
Good service
Very good facility and service.
Staff was great
I had a great experience... 1st I think it was Latoya who took my call and she was great...and then when I got to the location Wayne was extra helpful the green oaks and Collins location in Arlington
Staff is fantastic
It would be more convenient if they opened at 7am on Sunday
This place is great! Would recommend 100%
Great staff. Very helpful.
The morning staff was friendly and courtybut if I had a question or problem later in the day they seemed to be too busy to take care of it.
Thank you for allowing me to utilize your facility, I will tell others of your professional service and how convenient it has been for me. Thanks Gwendolyn Rachal
Fast and efficient.
Rude staff unhelpful
The staff was not always friendly, but was helpful. Mr. Walter was always kind the other staff not so much.
Great Staff... nice and clean place
I liked everything, except the price - way too expensive for me. I can use that money for other essentials.
Good facility
Thank you.
You HAVE to buy their lock per their insurance policies, which is annoying and seems like a gimmick to make them more money...
Thanks!
.
The staff was very friendly and helpful.I definitely recommend renting a truck or storage from this Uhaul location.
Very nice customer service.
Very good experience the staff made everything so easy!
I’ve used this facility a number of times and was always very happy with the service and the quality and the whole experience thank you!
