The only issue we had was when we went to pick up at scheduled time 5:00pm the person before us had not returned truck yet had to wait about 20 min before we could get truck.ROBERT R.
Customer Reviews for U-Haul Moving & Storage at Davis Monthan AFB
Pour nous contacter
Tucson, AZ 85730
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kelly B.
Le client n'a pas laissé de commentaire.MICHAEL J.
The two young men were very helpful in getting us the trailer we needed and also loaned us some bungee cords that we had requested. I would go to that same address if I need U-Haul again.JUDITH K.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.STEPHEN P.
My experience was ok. Unfortunately the payment systems were down which caused a 45 minute delay with my moving plans that day. Had do drive more than desired since I had to change my route around. Staff was friendly.FRANCISCA C.
Best experience ever, fast, knowledgeable, friendlySCOTT G.
Le client n'a pas laissé de commentaire.Cameron H.
Le client n'a pas laissé de commentaire.ADAM D.
Very good and very fast serviceSaer J.
Levi was very helpful and professional. I appreciated his helpKAYE W.
Le client n'a pas laissé de commentaire.TIMOTHY C.
Le client n'a pas laissé de commentaire.Maria B.
Le client n'a pas laissé de commentaire.ARTHUR L.
Customer service was great!TYLER P.
Reserved one but they were out. Upgraded. Should be standard that you get the upgrade for free if they don't have what you reserved.DANIEL K.
person was very helpfulRICHARD R.
Le client n'a pas laissé de commentaire.ROBERT R.
Le client n'a pas laissé de commentaire.Robert R.
Awesome fast and easy ThanksJOHN S.
Le client n'a pas laissé de commentaire.Ron K.
Le client n'a pas laissé de commentaire.GREGORY M.
Le client n'a pas laissé de commentaire.ALEX R.
Very helpful and understanding when I had to keep the rental for a couple extra daysâ€¦A++++Michael R.
Most everything went fine except for my cube storage. For some reason it they sent both of my cube storage containers to Texas, a two hour drive from our new home. We have a truck and we're intending to haul ourselves for that reason. However, they just sent it there without our consent, making assumptions. Now we have a huge bill over 1600$ and I'm refusing to pay for someone's mistake. I was very upset at this because it's a REALLY bug deal. Trying to solve this problem has been neat to impossible. I've even spoken to someone from corporate. With so many people moving right now, they can afford to overprice and to not have Accountibility to their customers. Having said that, the local guys here are pretty awesome to deal with. That's something that I need to make clear. This has to do with the storage management itself. Who makes that decision to send things anywhere? I'd sure like to know. I that that person would be the customer. Big problem here with no solutions. Been working on this problem for a month and half now.PAUL D.
Le client n'a pas laissé de commentaire.jeff T.
Le client n'a pas laissé de commentaire.Jason F.
I was just not happy with my services. The gentlemen who helped me was very nice,how ever the truck was dirty and reaked of cigarette smoke. I paid almost 50 dollars for 4 hours plus glad and mileage. That's a bit expensive.SARA H.
I ordered a dozen packing blanks....They had more than a week to get some there for me. SO NO PACKING BLANKETS!! His suggestion to me was to get in this big truck that I just rented and go to another location to pick blankets up. HOW ABOUT HAVING SOMEONE HUSTLE AND GET THEM FOR ME.Lance B.
Le client n'a pas laissé de commentaire.CAESAR M.
Le client n'a pas laissé de commentaire.Jeff J.
300 $for a three day rental of a tow dolly is very expensive. UHaul's prices have gone up significantly in the past year. Would have been cheaper to haul my trailer to Arizona and back with the car we were picking up.STANLEY M.
check in was okay, I thought I did a lot of this online prior to arriving but when I opened the app to claim my vehicle I had to enter the info again??? Seems unnecessary if I already inputed the info on my account.Mary Ann J.
Le client n'a pas laissé de commentaire.Ronald K.
The owner helped us and he had excellent customer service skills!George N.
Le client n'a pas laissé de commentaire.DOUGLAS E.
Le client n'a pas laissé de commentaire.DONALD P.
Le client n'a pas laissé de commentaire.PAMELA W.
Le client n'a pas laissé de commentaire.RICHARD E.
Le client n'a pas laissé de commentaire.Lee W.
Le client n'a pas laissé de commentaire.BONITA A.
Great location and customer service. Workers very helpful and efficient.MARQUEZ P.
The best experience that I have ever had. Thanks so much.cOLONDA g. | Expérience générale
Le client n'a pas laissé de commentaire.JOSE D.
Le client n'a pas laissé de commentaire.LEIGHA-JANAE A.
Le client n'a pas laissé de commentaire.Noah W.
No concerns. You get a unit pretty simple and easy. The check in was easy too.Cory B.
Le client n'a pas laissé de commentaire.Richard G. | Premières impressions
Very quick and easy returnWilliam C.
Le client n'a pas laissé de commentaire.RICHARD G.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.Joseph V.
I was told I could drop off at either of two locations but the location I chose would not take the truck. Setting up a definite drop off would have been better.DAVID L.
Le client n'a pas laissé de commentaire.Adam O.
Good customer service.AISHA W.
Le client n'a pas laissé de commentaire.VIRGINIA C.
Le client n'a pas laissé de commentaire.HAROLD B.
I found it hard to call this location. On hold for at least 40 minutes. I emailed them letting them know I was bringing the truck back aittle later than expected. I did not receive a reply. Just dissapointed.MARY W.
Le client n'a pas laissé de commentaire.RICHARD E.
Quick and professionalROLAND C.
Le client n'a pas laissé de commentaire.JOSEPH S.
Le client n'a pas laissé de commentaire.CYNTHIA N.
Le client n'a pas laissé de commentaire.Scott S.
Drop off was very fast. It only was a couple minutes.DAVID S.
was concerned about the temperature that might be attained inside the storage unit, but that turned out to be ok despite the >100 degree heat wave that was occurring outside. Everything worked out real well and the remote fob was especially convenient.JOSEPH C. | Expérience générale
Le client n'a pas laissé de commentaire.Virginia S. | Expérience générale
Le client n'a pas laissé de commentaire.VIRGINIA S.
Le client n'a pas laissé de commentaire.aylisha S. | Premières impressions
Great customer service would highly recommend the store I went to. Employees represent the company really well quick service .GUADALUPE S.
They were very helpful, quick, and hospitable. A great Team!BRIAN C.
This uhaul location staff were outstanding.Rosemary T.
The guys were very professional and quick to complete the return.Daron M.
Outstanding staff, excellent serviceSTEVEN S.
Le client n'a pas laissé de commentaire.Alicia J.
They were very quick and helpful. There customer service was exceptional!BRIAN C.
Le client n'a pas laissé de commentaire.DEBBIE I.
They were VERY busy, but took good care of each customer in a timley manner and were pleasant the entire time..Thank You!BRUCE M.
Le client n'a pas laissé de commentaire.STEVEN S.
Staff was friendly and helpful, but location is hard to get in and out of due to traffic situation and road travel directionsCHARLES K.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.Michelle C.
Le client n'a pas laissé de commentaire.THOMAS L.
Everything was awesome!THOMAS N.
Excellent customer service at golf links & Wilmot location. Only improvement is call wait time is terrible. I waited 45 minutes on hold. I finally just drove to the site. I was helped & got truck reserved within minutes.WENDA B.
Le client n'a pas laissé de commentaire.PATRICIA M.
Le client n'a pas laissé de commentaire.KEN W.
Le client n'a pas laissé de commentaire.GEORGE R.
Le client n'a pas laissé de commentaire.Kenneth W.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.Gregory M.
Tucson on Golf Links Rd access location were helpful getting my U-Box to me after the twits on the other end ( Nebraska) didn't put in or give all information to the company which delayed my belongings. And their insurance company web west for broken items are a JOKE!orpha S.
Everything was quick, easy and painless! Picking up and dropping off the rental was very efficient!JOSEPH O.
No a/c shocks wore out fan motor was off and on check engine light came on Steering wore out The attendant tried to say the a/c was ok...it was just blowing hot air The truck was just put back in service Worst truck I ever rented from U-haul...wiill never rent again!!!GREGORY K.
Le client n'a pas laissé de commentaire.Todd W.
Le client n'a pas laissé de commentaire.JAMES O.
Le client n'a pas laissé de commentaire.CAROLYN H.
Le client n'a pas laissé de commentaire.CLARA D.
Le client n'a pas laissé de commentaire.William N.
Le client n'a pas laissé de commentaire.RONDA W.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Macheel R. | Expérience générale
I selected a poor rating not because of the staff at the storage.. But for the website and customer service I received on the phone.. I booked a storage unit that was not available when I arrived.. I ended up with a smaller one that didn't meet my needs..Kevin B. | Premières impressions
The address provided online is NOT the address where the units are located. Only a kiosk is available which directs you to the office to complete the paperwork. This made for a back and forth runaround from the office (address provided) to the units & back to the office. It would be beneficial to the customer if it was explained online that you MUST go to the office first, since the office is at a completely different location from the units.lauren C. | Premières impressions
Would love to see it be 24/7 access again. Closing at 10pm is NOT convenient.Andrea E. | Premières impressions
You really need to at least offer extended hours for an aditional price if need be. A good idea is like a cover charge.... Like, normal hours are from 7 to 10, cover charge for hours 10 t0 2 am is 15 bux. You then have contractual liability in case something happens. I was willing to pay someone 50 bux cash to just let me drop my stuff off. I forgot it was 10pm so i had to throw thr stuff out in the alleyTODD A. | Premières impressions
Le client n'a pas laissé de commentaire.Steven B. | Expérience générale
Le client n'a pas laissé de commentaire.albert a. | Expérience générale
Every thing was good until my unit and 8 others were broken into. The person got in with a access code after hours so it didn't make any sense to me. It wasn't that secure.StephanieLyn M. | Expérience générale
Great peoplemCHARLES P. | Premières impressions
After renting the locker, I noticed it was too small, so I had to cancel.Christopher D. | Expérience générale
The reasons for the rating are as follows: 1) The storage unit itself is not on-site. 2) I had to sweep the unit out. 3) I was not given a card to swipe to get out. 4) My code did not work 5) No one on-site to help after hours. Number called still couldn't get help.GWENDOLYN H. | Premières impressions
I would use U-Haul again.Fran H. | Expérience générale
Le client n'a pas laissé de commentaire.kenneth t. | Expérience générale
Le client n'a pas laissé de commentaire.Virginia S. | Premières impressions
Very complicated to move out of unit. If you make it so easy to sign up why not make it just as easy to move out? Having to physically go into a location is really not necessary you should have a dropbox for the lockBelinda P. | Expérience générale
Le client n'a pas laissé de commentaire.Alison F. | Expérience générale
Le client n'a pas laissé de commentaire.Jacqueline G. | Expérience générale
Le client n'a pas laissé de commentaire.connie h. | Expérience générale
Le client n'a pas laissé de commentaire.Samantha P. | Premières impressions
Le client n'a pas laissé de commentaire.MARTIN A. | Expérience générale
Customer oriented. Fantastic experience every time I've used them.Jim R. | Expérience générale
Very accommodating and always great to work withNicole P. | Expérience générale
My uhaul was broken into once that they informed me of but also when i had went once it was open alot of things missing . never got a police report or anythingShani K. | Expérience générale
Excellent customer serviceConsuelo M. | Expérience générale
Merci.Rogelio H. | Expérience générale
The gentleman who helped me went above & beyond I much appreciate his help and his courteous service He is a great asset to your organizationManoj R. | Premières impressions
Le client n'a pas laissé de commentaire.Marion B. | Expérience générale
Le client n'a pas laissé de commentaire.gerald w. | Premières impressions
Le client n'a pas laissé de commentaire.kenneth t. | Premières impressions
Le client n'a pas laissé de commentaire.MARK T. | Expérience générale
Le client n'a pas laissé de commentaire.Graciella F. | Expérience générale
Le client n'a pas laissé de commentaire.jamison B. | Premières impressions
I made my original reservation online. When I got to the facility using your kiosk was very cumbersome and did not work. When I Call to get assistance I had to repeat everything that I had entered in my online reservation. I was given an access code to enter the property and it did not work. I had to press the call button on the keypad by the gate. He then had to go through another process and give us another code. It seemed very complicated for something that should've been very simple.Belinda P. | Premières impressions
Le client n'a pas laissé de commentaire.Lucia H. | Premières impressions
Love the 24-7 accessJohn C. | Expérience générale
Le client n'a pas laissé de commentaire.Bruce J. | Premières impressions
The only reason I closed out my storage locker was to consolidate with my finance's u-haul locker for the sake of convenience. Everyone there has been great. Keep up the good work!JAMES D. | Expérience générale
Insurance claim was denied after the gate damaged my vehicle. Major issue for me. Otherwise, everything was fine.Dana C. | Expérience générale
All my stuff got ruined by water leaks.. I understand my renters insurance will cover my losses but it doesn't eliminate the fact that I paid for storage that I now realize I didn't need. I'm giving an excellent because you guys were so kind and took care of me but just a heads up the roofs need to be fixed.. thank goodness my TVs weren't in there....Chandler O. | Expérience générale
Everyone was super helpful and friendlyLogan K. | Premières impressions
Le client n'a pas laissé de commentaire.william c. | Expérience générale
Le client n'a pas laissé de commentaire.Donald B. | Expérience générale
There was one young and extremely disrespectful employee on a power trip that was very rude and unhelpful to this 65 year old man that when another customer blocked my vehicle in your employee expected me to wait while that customer conducted his business. Your employee escalated an already unpleasant situation to a screaming match between him and me. I did not wait to get that employee's name I just wanted to get out of there after being treated like I meant nothing to Uhaul after they got all the money they could expect from me. They were acting like they were too busy getting the next customer's card numbers to be bothered with a prior customer who had already parted with his money.vain s. | Expérience générale
Le client n'a pas laissé de commentaire.Lacie B. | Expérience générale
Everyone is always so helpful and eager to helpAnnette P. | Premières impressions
Had a great experience!Bailey B. | Expérience générale
Le client n'a pas laissé de commentaire.Yosty S. | Expérience générale
Le client n'a pas laissé de commentaire.Eric H. | Premières impressions
Reservation was wrong for the van pickup location!Ron G. | Premières impressions
Le client n'a pas laissé de commentaire.cOLONDA g. | Premières impressions
Thank you for keeping my stuff safe for the last 5 years, you're appreciated!JILL D. | Expérience générale
Le client n'a pas laissé de commentaire.Lourdes L. | Expérience générale
I wish they would bring back 24 hour accessKordell B. | Premières impressions
Le client n'a pas laissé de commentaire.Earnest C. | Expérience générale
Great people, super helpful and friendlyJim R. | Premières impressions
Le client n'a pas laissé de commentaire.william c. | Premières impressions
Price went up for the unit 4 months into renting. Will definitely look at other storage options in the future.William H. | Expérience générale
Le client n'a pas laissé de commentaire.ROY L. | Premières impressions
Le client n'a pas laissé de commentaire.Hayley S. | Expérience générale
The storage was small as they didn't have the size I needed but I did either it for the time being. The lady staff there was always rude. They were not in the office the times I went. I always had a tag to see management when my storage was paid for. Bathrooms were not available to customers but staff could use them?? Its a good place but I went to another storage company.Paula s. | Expérience générale
Le client n'a pas laissé de commentaire.rose s. | Premières impressions
Le client n'a pas laissé de commentaire.Viorca F. | Premières impressions
Le client n'a pas laissé de commentaire.darcie c. | Expérience générale
Everyone at UHAUL has been very helpful and courteous. Using UHAUL for my Moving and Storage needs give's me peace of mind. Thank You so much Merilyn S. | Premières impressions
Everyone at UHAUL has been very helpful and courteous. Using UHAUL for my Moving and Storage needs give's me peace of mind. Thank You so muchMerilyn S. | Expérience générale
Le client n'a pas laissé de commentaire.floria s. | Premières impressions
Le client n'a pas laissé de commentaire.Nina B. | Expérience générale
Storage unit was awesome and everything we needed. Thank yo.Mark G. | Expérience générale
Le client n'a pas laissé de commentaire.Kayla K. | Expérience générale
Small issue with autopay which was easily resolved.KURT N. | Expérience générale
The unit leaked and some of my items got wetFREDERICK M. | Expérience générale
Unit is advertised as a "drive up" unit. It is NOT a "drive up" unit. My wife had to help me carry a 400# piece of furniture. As expected, she dropped it and it's not irreparably damaged.Michael t. | Premières impressions
Everything was good. I no longer need storage but don't know how to vacate the space. How do I do that?Wes T. | Online Move In
The manager is awesomeNeren R. | Premières impressions
noneRonald H. | Expérience générale
Customer service is the best I’ve seen in a long time at U-Haul. Everyone is friendly and helpful.Teresa G. | Premières impressions
worst customer service I have ever experienced. the entire staff is rude and completely unhelpful.Jonathan S. | Expérience générale
MerciChavia W. | Expérience générale
First all u-Haul needs to be clean like this storage, people's are very lovely they understand same people's from africa our English is not good like me . So l wish same uhaul to be like this guys .Adalaide J. | Expérience générale
Overall good experienceAdaam S. | Expérience générale
I had no issues and have recommended this placeJOHN D. | Expérience générale
Tyler, the manager, was extremely helpful dropping the trailer and setting up the storage unit for me. Kind, courteous, and professional.Paul V. | Premières impressions
I will always use this location.HOWARD S. | Expérience générale
Will recommend and would use again without hesitationAlfred L. | Expérience générale
Easy, convenient, and friendly staff.Mark G. | Premières impressions
Uhaul has been a life saver this year over six times. Always wonderful! Tyler Delorenzo is an amazing manager and went the extra length to help me and make my situation so much easier. Thank you!!!!!!Melinda A. | Expérience générale
Everything was Great!!!Vincent S. | Premières impressions
Challenging a return customer and demanding 3 phone #s and multiple addresses is ridiculous. Stating to a customer that the phone number provided is fake, incorrect dialing the # - unprofessional.Thomas N. | Premières impressions
VERY FRIENDLYmargarita M. | Expérience générale
Ive used uhaul twice in 2 different states and 3 cities in the last 2 weeks and have been extremely impressed at every location and with the service provided. Thanks for making my moves great!Melinda A. | Premières impressions
great service all questions answered. Had my unit in 10 min or less. great unit too Clean.Robert B. | Premières impressions
Service booked via phone representative. Was told 1st month storage would be free if I booked a trailer. When I arrived to storage facility I was charged. Staff member was also rude.Gerard A. | Premières impressions
The employee was polite and very accommodating!Torey M. | Premières impressions
They were very helpfulandra T. | Premières impressions
Everyone was very helpful and knowledgeable...Thank You very much.Merilyn S. | Premières impressions
Incredible customer service, the entire staff is wonderful, at this location in particular. 4-5 interactions in less than 2 days and completely painless. Thank you all! Highly recommended!Yassameen P. | Réservation
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