keep up the great work ðŸ‘Nathaniel D.
Customer Reviews for U-Haul Moving & Storage at Downtown Main St
Pour nous contacter
Grand Prairie, TX 75050
(E of Belt Line Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Moving is already a taxing event. With the pick-up being an unpleasant experience, the representative at this location had the warmest attitude. He assisted me, via my phone, through the process. After my experience with him, I might give Uhaul a go again.Erika P.
Improve the speed of your service. It takes too long to get in and get out.LOREN M.
Le client n'a pas laissé de commentaire.Roger S.
Le client n'a pas laissé de commentaire.Elizabeth R.
Friendly placeRichard T.
Le client n'a pas laissé de commentaire.Rossana M.
Right place at the right time for the right price. Smooth transaction.Cheryl F. | Expérience générale
Le client n'a pas laissé de commentaire.Richard S.
I originally chose this location for drop off. Uhaul sent me a text telling me to drop off at another location, went there and they don't accept large trucks. So we went to this one. They were great!OREN P.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.JAMES C.
Excellent customer serviceMichael R.
All goodWade R.
Excellent experience. Larry was was great to work with, answered all of my questions and very friendly.Debra J.
Le client n'a pas laissé de commentaire.Wilfredo S.
I reserved a 20ft via 800#- the day before pickup/20 ft none available at my at pickup location in GP Tarrant location. However, the lady there was very helpful and found me a 26 footer at main st in GP. She upgraded me and give me extra miles and dayYolanda G.
Le client n'a pas laissé de commentaire.Kymberlee B.
Le client n'a pas laissé de commentaire.ANGELA W.
This time of renting was an absolute nightmare. The night before our reservation i received a text saying someone was going to call me at 7:29 pm. Never received a call. When we went to pick up our van, we were told our reservation had been moved to a totally different location. When i called and spoke with manager on duty he said "jermaine" was supposed to call me the night before. Well he didnt. Not sure how this is acceptable in any way. We were not prepared for the extra time or distance to pick up our van. It was very inconvenient as well as it was unacceptable to do. If they knew they didn't have the van the night before i do not know why they could not have driven to the other location and brought a van to the location i set up for pickup and dropoff. Also when i called reservation line after store manager had zero ability to help me, the woman i spoke with was extremely rude and unhelpful and basically told me oh well the people who had your van didn't bring it back so your screwed. If you want a van go pick it up on main st.Dana E.
Le client n'a pas laissé de commentaire.Justin S.
Le client n'a pas laissé de commentaire.Jennifer P.
Le client n'a pas laissé de commentaire.Michael T.
Le client n'a pas laissé de commentaire.ALVIN J.
Le client n'a pas laissé de commentaire.PAUL C.
Le client n'a pas laissé de commentaire.Laurette S.
Employees were very accommodating to my needs. They were informative, knowledgeable, and professional. There was even an instance where I made a suggestion that was against company policy and these employees upheld company policy properly and made recommendations. Very likeable pair of staff members at this location. Good job!Joel H.
Le client n'a pas laissé de commentaire.Stephanie C.
The after hour check-in was faulty for this reservation. It cost me 20 $. I downloaded the uhaul app and created a new account. I found my reservation and return link. I click the link and received a confirmation for returning my rental. But I was still charged 20 $.Garrard S.
excellent service, friendly staddGilbert R.
Le client n'a pas laissé de commentaire.Timothy J.
Le client n'a pas laissé de commentaire.CARLOS R.
Le client n'a pas laissé de commentaire.MANUEL G.
Larry at your Main Street in Grand Prairie was Exceptional. This man who is loyal to your company is worth 50 $per hour. You need as a U Haul company need to recognize who makes you $$$. Please give this man a big raise.Paul K.
I received an email confirmation from the Duncanville location. When I got there, there was not a trailer and the gentleman stated there has been no trailer there for several months. I rode out of my way, which meant my plans were delayed. I suggest that inventory is checked prior to confirmation emails being sent. This incident could have cost me lost money.Kimberley G.
Le client n'a pas laissé de commentaire.Ray R.
Great store and staff.Alfred D.
Everything was fine. Great customer service.Lynn C.
the agent was indifferent the whole time while he saw me and my family struggle. The only reason he spoke to us was because we asked for help. Also I will not be using U-Haul again.Dulce M.
Rates were very expensive.. should have the option to rent for 1 day instead of 3 so it could be cheaper for those on a budget, like myself.. paid about 1 000 $to use the truck for one day & with gas.. could've saved some of that to use for my kids school clothes but only had the option to use the truck for 3 daysJavier L.
This place will have my business as long as they in business thank u guys. 👍🏻Jonathan C. | Premières impressions
Le client n'a pas laissé de commentaire.Aaron H.
The inside of vehicle was filthy. I wasn't expecting luxury, but they didn't even wipe down the inside of cab. When I took wipes to it, it was pretty nasty. In the times we live in now, you expect everything to be cleaned down.JEREMY P.
Don't do maintenance on your computer systems during business hours! I checked in online to â€œsave timeâ€ but it took 45 min to get my rental processed because the computer kept freezing up.Christopher M.
Better customer service with a smiling face, & have what the customer order on contract readyJerome W.
Le client n'a pas laissé de commentaire.OSCAR L.
Very friendly and efficient staff.Michael P.
The attendant who processed my rental was lackluster at best. Didn't thank me, didn't explain that I'd receive a text on verifying the condition of the rental. I felt like I was interrupting his surfing InstagramRobert H.
Le client n'a pas laissé de commentaire.Teresa M.
Excellent service from the young man working there!LAQUEEDA B.
Le client n'a pas laissé de commentaire.Jack M.
The folks at this location were great to work with. It was an easy and painless experience. I would definitely recommend this location to all of my friends and family.Barbara Y.
After leaving our items in storage for almost two extra years because of the pandemic, everything was still in perfect condition when we moved out. Larry and his staff were super helpful and saw that we had an easy time loading the trailer and checking out. The first day of our 1 900 mile trip has been very good. Merci!michael s. | Expérience générale
Mr. Larry and Mr. John are very professional to say the least, they work with you if you are going threw a diffucult time making your monthly payments, also they are truly understanding when it comes to you communicating to them your diffuculty with making a payment, I would like to thank Mr.Larry for working with me as a disabled army veteran! THANK YOU, THANK YOU, THANK YOU! Five Star Service!!!!!matthew b. | Premières impressions
Great friendly and Cortese employeesMAURILIO L.
Le client n'a pas laissé de commentaire.ASHLEY K.
Le client n'a pas laissé de commentaire.Amy C.
I am rating this one average due to the personnel that attended upon arriving. He wasn't the friendliest and was rushing meALONDRA R.
My experience at this location with Larry will make me recommend all local people in need of moving supplies to come hereCarly F.
Customer service was greatJohn W.
Nothing at all customer service was very friendlyThomas W.
Larry was awesome. He discussed my options the day pryor to my renting a trailer. The next day he hooked the trailer up to my truck and removed it when I returned it. Excellent customer service.Debra W.
Le client n'a pas laissé de commentaire.Elida A.
Le client n'a pas laissé de commentaire.DARREN B.
Le client n'a pas laissé de commentaire.Jennifer K.
Larry always does a great job! My favorite UHaul location.James L.
Le client n'a pas laissé de commentaire.Alfredo V.
Le client n'a pas laissé de commentaire.ALEXANDER G. | Premières impressions
Le client n'a pas laissé de commentaire.AXEL L.
Great customer service and fast checkoutDeAmber J.
Everything was good.DEANE S.
Le client n'a pas laissé de commentaire.Tiana S.
Not overcharge your customersJoseph S.
Le client n'a pas laissé de commentaire.trudy S.
Le client n'a pas laissé de commentaire.Dean C.
I'm not sure what could be improved at this location due to the outstanding management performed by Larry. I have NEVER had such a pleasant experience with U-Haul in the past. Larry should be a strong example of the professionalism and courtesy shown to all customers.John C.
Le client n'a pas laissé de commentaire.Cheryl F. | Premières impressions
Windshield was cracked and windshield wipers worn out. That made the trip a little rougher because it rained all the way.Kenneth A.
John was an incredible and delightful staff and I can surely recommend this locationMARISIOL A. | Premières impressions
Le client n'a pas laissé de commentaire.Sheryl W.
After hours drop offDANDRELL F.
Le client n'a pas laissé de commentaire.Adam M.
Le client n'a pas laissé de commentaire.Lina W.
The people that were working that day were great & the van we rented was in excellent condition. We couldn't have asked for a better experience.Royce B.
All was good except we could not pick up the dolly and our online access to the truck we were told to pick up in a branch that was closed on Sat and Sun did not work. So the online instructions for unlocking and picking up the truck failed. That was the only disappointment.MAHYAR A.
The agent was very courteous and friendly.Maria M T.
Le client n'a pas laissé de commentaire.Ignacio Z.
Le client n'a pas laissé de commentaire.Janet P.
Le client n'a pas laissé de commentaire.Terry S.
Le client n'a pas laissé de commentaire.David D.
Very FriendlyPaul F.
Customer service was great! Both the gentleman thatI picked the Uhaul up from, and the gentleman I gave the keys back to where incredibly friendly!HUNTER O.
I was very happy with my whole experience with this location. I would definitely rent from them again.Margaret S.
They were open. Thankfully!!! We didn't know what to do with the lock. So we went in and they were helpful. I didn't mind this location.Heather W.
Great staff!Jessica T.
Keep John he's awesome, well informed and customer friendlyEddie B.
Le client n'a pas laissé de commentaire.Daniel S.
Le client n'a pas laissé de commentaire.Eric P.
Le client n'a pas laissé de commentaire.Della W. | Expérience générale
Le client n'a pas laissé de commentaire.Jobin J.
Le client n'a pas laissé de commentaire.JELISSA F.
Le client n'a pas laissé de commentaire.Danny E.
Le client n'a pas laissé de commentaire.Cesar M.
yall are the best...thank you for being there for me!mo P.
Le client n'a pas laissé de commentaire.Rebecca R.
The gentlemen with the deadlocks is awesome! I live by the U-Haul on Tarrant; however, I'll drive to Main Street any day! The service there is top notch and feels like home!Leonce N.
Cool dude that closedJeriel M.
Service was excelentdaniel V.
The courtesy and integrity of the owner and staff at this place was outstanding, thank you for being a some of the nicest people I've ever had to do business with and if I ever need storage or propane or my friends or friends we will be back 5 stars is truly too low of a rating you deserve 10Charles E. | Expérience générale
The manager was excellent. He made what I was trying to accomplish very easy. I was able to move my stuff in a couple of hours. He was very friendly and professional. Thank you sir!charlotte w. | Premières impressions
Great customer service will recommend people to go therechris h. | Expérience générale
Morr than half of my storage was damaged and had spiders and rat droppings on it and had to throw half of my stuff away which a few items were high dollar and no one seemed to car about it.Adam C. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!