Well done gang, we'll done!Tim D.
Customer Reviews for U-Haul Moving & Storage of Harlan Heights
Pour nous contacter
Tucson, AZ 85712
(E Of Craycroft)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.David Z.
All goodPAUL Y.
Le client n'a pas laissé de commentaire.Kevin H.
Le client n'a pas laissé de commentaire.OMAR O.
Returned unused blankets that I paid ten dollars for. Was only credited 5 dollars! Confusion and lack of consistent knowledge .PAMELA C.
Perfect. You guys are awesome.Michael R.
Drop off was very efficient and employees were prompt, courteous and professional.MATTHEW K.
Le client n'a pas laissé de commentaire.DEBRA B.
Le client n'a pas laissé de commentaire.Nicholl S. | Expérience générale
UHaul provided everything we requested for a cross country move. No unwelcome surprises or unexpected errors. Every detail was exactly what we signed up for. Couldn't have been happier with the service and the equipment. Thank you UHaul!Christi A.
Did not have 12 blankets I ordered, Gave me 6 and was told paperwork would be adjusted. It was not. Created confusion at drop off.GINA A.
Le client n'a pas laissé de commentaire.ARMANDO A.
Le client n'a pas laissé de commentaire.DEAN B.
Employee placed safety chain hooks onto my hitch, but they could NOT be secured through the holes, nor did they affix the rubber ends to hold the chains in place, nor did he tell me the safety chains could not be properly attached and let me drive off. The result was both safety chains fell off and at hi-way speeds bounced up and hit the back of my vehicle, luckily it missed my rear window. I secured the safety chains to the tongue until I reached the next U-Haul in Casa Grande where they assisted in securing the safety chains to the hitch as properly as possible.PAUL C.
Le client n'a pas laissé de commentaire.Magie J.
Easy pick up and drop off. Helpful staff that was knowledgeable and didn't try to â€œupsellâ€ you, which I very much appreciated! Great access from any part of the east side of the Tucson area.AMANDA J.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.JOANNA P.
Hire more people like Louie Zendejas!George M.
Le client n'a pas laissé de commentaire.VALERIE T.
Le client n'a pas laissé de commentaire.KRISTIAN B.
Le client n'a pas laissé de commentaire.TARYN R.
Le client n'a pas laissé de commentaire.KRAIG K.
Le client n'a pas laissé de commentaire.Jeff C.
Le client n'a pas laissé de commentaire.THOMAS V.
Le client n'a pas laissé de commentaire.KALLEN H.
Le client n'a pas laissé de commentaire.Spencer M.
Le client n'a pas laissé de commentaire.WALTER G.
The windshield was full of bug residue. The front passenger side tire blew out.John R.
Tell them that they'll receive an email to check out before they leave parking lot. The truck was dirty, hardly no gas and didnt receive email to check truck in when i returned.SAMANTHA D.
Checked in online but still had to wait in long line to get keysBlake M.
Your contactless pick up is not no-contact if I still have to go inside to get a key. Your technicians should be asking (especially first morning) people in line if they have registered on the phone app so people don't feel uncomfortable cutting to the front of the line.Kathryn M.
The availability ov the storage units was lackingDIANA M.
Phone assistance takes WAY too long. One of the women behind the counter in Pasadena has a bad attitude. She needs to work on her customer service skills!William D.
All employees pleasant and helpful. Will definitely go here again if storage is needed! Merci.Susan W. | Expérience générale
Le client n'a pas laissé de commentaire.SARAH K.
Le client n'a pas laissé de commentaire.BRENDA S.
Le client n'a pas laissé de commentaire.Larry M.
I tried to self-check the truck in on line, but the program could not confirm my location, so I had to pay the 20 $for check-in. The UHaul website does not work well overall.Donald H.
Le client n'a pas laissé de commentaire.David I.
Le client n'a pas laissé de commentaire.BRADLEY T.
Terribly understaff. Those 2 guys working were hustling and working their butts off! While several people waited in line 20 mins. The nice young man who hitched up the trailer to our truck was very nice and answered all our questions, very good customer service.Barbara W.
Le client n'a pas laissé de commentaire.ROGER P.
Great experience overall but no one there to receive the truck. We just leftROBERT J.
Le client n'a pas laissé de commentaire.Christina S.
Friendly people! Great service. Easy check in/out. Would recommendEVERETTE S.
My vehicle was safe for 2 days while parked at this location. My rental truck was clean and worked well. Reps were kind and helpful. Check-in and check-out were fast and easy!!!! Great job Uhaul.BRYON B.
Both of the staff members I dealt with were amazing. Harold was there when I picked up and I didn't catch the young mans name when I dropped off, but they were both amazing! I am a manger in a retail setting and these are the type of people I search for to hire. The trailer was amazing, pickup and drop off went smoothly, I can't say enough about how awesome the entire experience was from beginning to end.Daniel L.
Quick and courteous. Thank youCHRISTOPHER B.
Le client n'a pas laissé de commentaire.MATTHEW K.
Le client n'a pas laissé de commentaire.Steven R.
Le client n'a pas laissé de commentaire.Alyssa F.
Great guy at the front desk. Helpful. Kind. Patient.GARRIDON G.
Staff was excellent and helpful.SHANNON O.
Le client n'a pas laissé de commentaire.CYNTHIA O.
Le client n'a pas laissé de commentaire.Nicholl S. | Premières impressions
It looks like I have four pending charges for the same single rental.ALEXANDER B.
Great staffPETER D.
Staff friendly and very helpful. Worked hard to set up quickly and take trailer off quickly when returned. Rented at this location several times and staff always helpful each time. MerciJEFFREY H.
Le client n'a pas laissé de commentaire.MATTHIEU S.
Some better maintenance on the computer system would help, it went down while I was waiting to check out, the online self service by phone is a nice idea but could use some work, could not get it to check me out without the help of a live person, everything else was very goodMICHAEL W.
Le client n'a pas laissé de commentaire.Teresa T.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.EDWARD M.
Le client n'a pas laissé de commentaire.JOHNNY M.
Le client n'a pas laissé de commentaire.Robert A.
Le client n'a pas laissé de commentaire.Stephanie B.
Have the truck available that was promised.Patti R.
Le client n'a pas laissé de commentaire.Jim S.
Le client n'a pas laissé de commentaire.DARRYL R.
Antique table was severely damaged. Tried to call in to speak to a rep for the Saferide insurance I purchased. Could not spend an hour on the phone. Lots of hassles and stresses getting the boxes.Jake R.
Le client n'a pas laissé de commentaire.CYNTHIA M.
Le client n'a pas laissé de commentaire.YI X.
Le client n'a pas laissé de commentaire.Leslie P.
Le client n'a pas laissé de commentaire.AMY M.
Le client n'a pas laissé de commentaire.Pablo C.
Le client n'a pas laissé de commentaire.Garrett Z.
Very helpful friendly staff.PETER D.
The only improvement would be on time. My pickup was for 10am. I didn't get out the door until 10:30. Only one check in person at first, then a second person joined. Other than that it went well.CARMEN B.
Le client n'a pas laissé de commentaire.NEVIN B.
Le client n'a pas laissé de commentaire.STEPHEN D.
Great service by everyone I interacted with. Very professional and attentive. I will definitely go back to this location when I need to rent again. Thanks to everyone there especially the guys working out in the summer heat!Meg G.
Not much. Everyone there was super helpful. The pickup truck I rented was so new and nice, I almost kept it for myself! Would definitely recommend to friends and family!SCOTT M.
Le client n'a pas laissé de commentaire.MILES L.
Fast and efficient. My preferred location and always quick and good on service. MerciBRIAN S.
Le client n'a pas laissé de commentaire.LESLIE P.
Amazing service! Thanks Christian and team!JUSTIN P.
Very friendly staff. I was in and out very quickly.TANYA K.
Employees should take more time to give attention to customer. Maybe more employee need to be hired to not make your employees feel rushed and push out customers in order to meet the demand.Eileen K.
Took forever even after doing everything online not friendly said one thing and didn't end up getting what they said I feel they over charged me and I have never rented a uhal before and I won't be ever again and I won't ever refer anyone either very disappointedRobynn A.
Passenger side mirror was damaged and moving freely while driving.Alan H.
I've used the U-Haul location for truck rentals and refilling propane tanks for years. They are consistently professional and excellent. Please don't change a thing.REBECCA B.
Arrived early , raining, told to go away until open. When finally checking in , requested explanation of charges, clerk decided to be clever and started to talk loudly to â€œ explainâ€ . Really arrogant and unhelpful, please note this was the first ( and last ) time we would rent from U-Hail. Totally different attitude shown by the person who helped us when er returned the vehicle. Could not have been more courteous and helpful. Shame about the initial impression.BARRY M.
I have used this location for all my rental and drop off needs. The staff is always courteous and professional. Convenient location for all phases of equipment rental or purchase. Je la recommande fortement.JERRY F.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.JOHN P.
Good experience all the through from reservation over the phone through shopping for packing supplies and picking and returning the truck. Friendly staff at the location.MICHAEL B.
I was attended to quickly and the employees were welcoming and helpful.EMILY B.
Awesome service very polite extremely professionalHARRY C.
Le client n'a pas laissé de commentaire.David B.
Busy store. Could use some additional help. My service person was very helpful.KEITH P.
Le client n'a pas laissé de commentaire.Juanita k. | Online Move In
Reserved storage unit was not ready for move in on move in day.Ashlei M. | Online Move In
Excellent customer service from him and the staffFeleiss K. | Premières impressions
Le client n'a pas laissé de commentaire.Brittany M. | Expérience générale
Le client n'a pas laissé de commentaire.Brittany M. | Premières impressions
Le client n'a pas laissé de commentaire.Valerie H. | Expérience générale
Le client n'a pas laissé de commentaire.Robyn H. | Online Move In
Liked the guys who work there ,were very helpful and doing their job very great. Thank uSandra L. | Online Move In
Le client n'a pas laissé de commentaire.Gwendolyn H. | Premières impressions
Everything was great besides not having 24hr access. Sometimes I got off work late and needed to get some things out to unpack but had to wait until weekend. Staff very helpful with a last minute decision on getting storage.tonya b. | Expérience générale
Staff is very friendly and professional!Andrew M. | Premières impressions
Le client n'a pas laissé de commentaire.ANGELINA J. | Premières impressions
Le client n'a pas laissé de commentaire.Anil K. | Expérience générale
Your storage facility has a 2nd floor and no elevator so image dragging a refrigerator up a flight of stairsCHRISTINA B. | Expérience générale
The property was not available for us the day we rented it. The code we were given did not work and because it was after hours we needed to go in the following day and get inside. This completely messed up our timeline not being able to access the storage unit the evening we expected to. Overall impression of the employees and manager at this location is that they don't really care about the customer.David G. | Online Move In
Paid an extra 10 bucks for access after hours and when I got there I was denied entry. So much for my 10 bucks. Otherwise it's alright. Kindly dingy for a storage facility.Rebecca H. | Premières impressions
The staff was great. The space was clean. I'm glad I chose to rent from this storage facility. My only issue is that it doesn't have an elevator for 2nd floor access. Keep that in mind when your thinking about the items your storing. In this businesses defense, that isn't listed on the website. I should've called and asked prior to renting the unit.Miranda B. | Premières impressions
The toughest part is there is no elevator to the second floor. Hard to carry heavy boxes upJohn O. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID S. | Premières impressions
The only worker available to help me was on the phone for about five minutes and I was hoping someone else could come up to the register and help but no one did. Once I was helped it was an easy procedure and I was able to get my storage unit quickly.Cayce H. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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We have the largest selection in the industry!