Évaluations des clients U-Haul Moving & Storage at Grissom Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Grissom Rd

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

CHADWICK D.
Évaluation :

The manager and the crew were very professional and compassionate about our needs. I highly recommend this U-Haul location to anybody. The manager I believe his name is Jason went out of his way to help us. THANK YOU U-HAUL

EDWARD G.
Évaluation :

Le client n'a pas laissé de commentaire.

Jessica i. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

CHRISTIAN C. | Premières impressions |
Évaluation :

Very helpful, even when I had to change the size of my unit. Also allowed me to turn in the truck, even though I had a different facility listed for drop off.

ANTHONY R.
Évaluation :

Le client n'a pas laissé de commentaire.

MARIA R.
Évaluation :

Le client n'a pas laissé de commentaire.

Dorena P.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN L. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

EMMANUEL R.
Évaluation :

Le client n'a pas laissé de commentaire.

William A.
Évaluation :

Le client n'a pas laissé de commentaire.

YOLANDA C.
Évaluation :

Le client n'a pas laissé de commentaire.

GERALD T.
Évaluation :

Great service, friendly and attentive staff. I'll definitely visit this location again.

Alejandro M.
Évaluation :

It was a nice experience thank you Great truck

HENRY GUTIERREZ G.
Évaluation :

I wanted a trailer and they talked me into a cargo van. Big mistake !! Not happy !!!

MARY G.
Évaluation :

Le client n'a pas laissé de commentaire.

MICKEY B.
Évaluation :

go uhaul

Catherine G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Catherine G.
Évaluation :

Martin and his employees were awesome and very helpful.

LAURA ELENA S.
Évaluation :

Le client n'a pas laissé de commentaire.

curtis B.
Évaluation :

Le client n'a pas laissé de commentaire.

Maria G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

KIRSTEN ELIZABET G.
Évaluation :

You can unlink my husband from an account he had no problem hung to do with.

CHRISTOPHER T.
Évaluation :

Le client n'a pas laissé de commentaire.

CARLOS M.
Évaluation :

Tell me which “knucklehead” at this location told me over the phone that this the location was open 24 hours and someone would be be there to help me unload the car from the auto transport at 10 on. NOT.

Clyde D C.
Évaluation :

Le client n'a pas laissé de commentaire.

JIMMY A.
Évaluation :

Nothing 👍🏿

Diana M.
Évaluation :

Le client n'a pas laissé de commentaire.

Axel J.
Évaluation :

They Charge me 70$ when I told them I lived in Laredo but no one had 26 Ft over there they sent me to Freer and they Charge me the miles From there to Laredo when They said they weren't going to charge me that.

RICHARD G.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID M.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES W.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERTO C.
Évaluation :

Le client n'a pas laissé de commentaire.

Elaine O. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JEFFREY G.
Évaluation :

UHAUL Cooperate should investigate my experience with U-Haul on HWY 90, and (Martin) at UHAUL on Grissim RD. Making a reservation on-line with U-Haul is a joke, per your U-Haul attendant on Hwy 90. very (unsatisfactory).

ROBYN C.
Évaluation :

There were no moving pads in the truck, they would have been helpful.

LOYD V.
Évaluation :

Employees seem to have that not want to be there attitude, if that makes sense, they help you but seem robotic about it. No friendliness just get you out quickly as possible. Dropping off no one came out to drop off station, walk up to counter and was quickly told they are helping someone else who was outside, no greeting or be right with you in a min or anything so just left key on counter and left.

Armando H.
Évaluation :

Le client n'a pas laissé de commentaire.

Roberto D. | Premières impressions |
Évaluation :

Alex and the other staff at the office were patient and helpful, especially when I had to call the UHaul Office on Hwy 90 to extend our time to turn in the truck. In addition, my husband misplaced his fanny pack. The staff helped us look for it, but it tuned out he had left it at his old house.

DERRICK M.
Évaluation :

Staff was great!!! Very knowledgeable. Mr.Banda was a great team player

PATRICK W.
Évaluation :

Everyone I came in contact with were very helpful. Customer service at this store is second to none.

gustavo o. | Expérience générale |
Évaluation :

This was Is the worst costumer service I’ve ever experienced in my life. Management is horrible,Martin the store manager was very rude to not just me bust to he employees as well.I also had multiple issues with my storage unit At some point my lock was removed and replaced without authorization and I had all my payments up to date! I would like to speak to someone who’s higher up to contact me about this matter my number is (210) 254-3373

Gabe R.
Évaluation :

Le client n'a pas laissé de commentaire.

CHELSEA P.
Évaluation :

Le client n'a pas laissé de commentaire.

ZACHARY C.
Évaluation :

Le client n'a pas laissé de commentaire.

Shadrach O.
Évaluation :

Le client n'a pas laissé de commentaire.

Albert E.
Évaluation :

Le client n'a pas laissé de commentaire.

ERNESTO P.
Évaluation :

Was sent to another location for drop off.

GLORIA P.
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS R.
Évaluation :

not much. your team was on top of all aspects of my rental

MARTHA P.
Évaluation :

Excellent customer service, well organized and no wait

Linda G.
Évaluation :

Allow customers to drop off at another location other than the one they rented from. I was FORCED to drop off at the same location which DOUBLED my miles. Nice way to force us to pay more money. I moved alone with my four kids across town and the U-Haul door was broken I had to call for help. This delayed my move roughly an hour to two hours. Then I got charged double for late drop off because I had to drive back across town just to drop off the truck at the pick up location. It was beyond inconvenient and sucks that I had to pay double what I should've. Do better!

Steve G.
Évaluation :

Quick turn around service.

THANG N.
Évaluation :

Le client n'a pas laissé de commentaire.

Dianne M.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERTO C.
Évaluation :

Le client n'a pas laissé de commentaire.

THANG N. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

James R.
Évaluation :

Update your system when checking in online then having to answer the same questions, in store.

Angie F. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

patricia C.
Évaluation :

Le client n'a pas laissé de commentaire.

larry m. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

LaTonya C. | Expérience générale |
Évaluation :

You guys suck and not understanding

RAYMOND C.
Évaluation :

Le client n'a pas laissé de commentaire.

Mark G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN Z. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Oscar G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DAHLIA CELESTE W.
Évaluation :

Felt like I was bothering the sales rep when I went in to get our truck. We still were not in the system from ordering the day before and he had to follow up that morning to have a truck approved for this lot. I could tell he did not like being stop from his work of preparing other trucks for the day. Attitude check.

Ethan L.
Évaluation :

The entire staff is terrible. Need to implement a customer service training program immediately and test afterwards to verify they grasp the content. The 2 gentlemen that helped me on pick up didn't seem to care that my rental was an hour and 20 minutes late and when asked about the issue they just kept blowing me off saying the computer is messing up. Then after my rental my girlfriends card was charged twice and upon calling to get the issue fixed the manager was less than helpful and had an extremely demeaning tone. Once my girlfriend let him know she would be contacting corporate he told her he would be holding her refund until he heard from corporate. I will go buy my own trailer before I ever rent anything else from uhaul again in my life.

Jose R.
Évaluation :

Tammy is one of best customer service. Excellent to explain every detail to rent a u-Haul and what to expect if any issue with the rental.and offer you insurance for your rental which it's great .

Monica C.
Évaluation :

Awful experience from the attitude of the employees to them messing up the reservation and charging me twice for placing another reservation because they couldn't fulfill the first one. Called to get that fixed and the manager made comments like “Well, that never happens so idk how that happened.” “Are you sure that's a charge? We refunded X” “I only see one transaction” and cutting me off when I'm telling him the story about what happened. Refused the refund & $50 guarantee for not fulfilling my original reservation. Absolutely awful. Won't be using this location again.

James S.
Évaluation :

Le client n'a pas laissé de commentaire.

Benjamin D.
Évaluation :

Everything went smooth.

NANCY S.
Évaluation :

Le client n'a pas laissé de commentaire.

malcom T.
Évaluation :

Romo helped me at this location and was great to work with. Awesome customer service!!

Vivian F.
Évaluation :

Nice, courteous and even better fast!! Will use again

ROSALINDA R.
Évaluation :

Excellent service. It was fast and easy.

MICHAEL O.
Évaluation :

Helpful and friendly.

Roy C.
Évaluation :

This was the worst experience i have ever had renting a vehicle. I will never go to this location again. I really hope all the people at this location get fired for the way they treat customers. So horrible. Never again. The supervisor there is super ghetto. Talking about personal stories and being perverted and cursing in front of customers and kids. He should be fired after bragging have being there for 8 years.

SHEKITA LANAY B.
Évaluation :

It was a great experience!. Thank you

Jerry M.
Évaluation :

The problem I encountered was the truck steering system and the seatbelt warning buzzer. The steering was poor and felt unsafe. The seatbelt buzzer would come on even though my seatbelt was securely locked in place. This was Very disappointing .

Deong F.
Évaluation :

Very excellent customer service and the truck was nice

elodia L.
Évaluation :

When I spoke to the employee he “answered my question” before I could finish asking and interrupted while I was speaking. I understand he knows his Uhaul information. We as customers are not there all day everyday. When we ask questions it's to have a better understanding of how the rental equipment works.

Ralph C.
Évaluation :

Le client n'a pas laissé de commentaire.

Alicia M.
Évaluation :

The Grissom location was not the original location for my reservation. My original reservation was at 9257 Culebra and it closed. The website didn't encourage using the mobile service ( 24hr share) at this location so I selected to go inside to check-in. Apparently there is a disconnect with the 24hr share locations because reserved equipment was not in the truck that I reserved. The phone representative canceled my reservation at 9257 Culebra and assigned me to the Grissom location. I wasted 4 hours trying to complete the process of retrieving the truck and equipment. Thank God, the Grissom location got me in and out. I was not satisfied with Uhaul.

RALPH C.
Évaluation :

Le client n'a pas laissé de commentaire.

DANIEL C.
Évaluation :

Le client n'a pas laissé de commentaire.

Tam L.
Évaluation :

Fast and efficient check in. Would definitely recommend.

NORMA Q.
Évaluation :

Met expectations

Nikita S.
Évaluation :

The vehicle tow was difficult to release my vehicle because it was rapped incorrectly. Also, the drop off was located over an hour away. When told to the associate they said to just drop it off anywhere so I needed to contact customer service for support. Not the best experience at this location.

Donald E.
Évaluation :

We towed a 4 x 8 trailer for 2000 miles from San Antonio to Coeur d'Alene Idaho and the trailer was fantastic. The drop off at U-Haul in Coeur d'Alene Idaho on Appleway was great. I was in and out of there in two minutes.

DONALD T.
Évaluation :

Le client n'a pas laissé de commentaire.

Joseph L.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael C.
Évaluation :

This is twice now that ive rented trucks an had major issues. They are renting faulty equipment an almost costed me my life. They suck!

CHRISTINA A.
Évaluation :

Fabulous customer Service I'm Disabled and your Team tok great care of us Thanks for all you Do

BRADLEY R.
Évaluation :

Le client n'a pas laissé de commentaire.

ISRAEL G.
Évaluation :

Le client n'a pas laissé de commentaire.

TASHA K.
Évaluation :

Le client n'a pas laissé de commentaire.

Suzanne W.
Évaluation :

It would be helpful in the sales person wasn't in such a hurry to get you out. He talked so fast wasn't sure what is was saying. We were the only customers in the store. The young man i spoke to when turning in the truck was quite pleasant.

Daniel S. | Expérience générale |
Évaluation :

Very experienced staff.

Gregory D.
Évaluation :

Le client n'a pas laissé de commentaire.

PHONG H.
Évaluation :

The pick up location did not notify me that the trailer was not water proof. All my items inside the trailer were damaged on the way to CA due to rain.

JESSICA AILEEN M.
Évaluation :

Please let the customer know where the key drop-box is for the location used. I dropped off the U-haul late at night and was looking for a box but it was just a hole near the entryway of the building. Would never had seen it if not for my roommate spotting it. Just a recommendation for first-time customers. Otherwise, great and friendly service, plus the U-haul truck served all my needs. Thank you.

Lennie A.
Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD M.
Évaluation :

Le client n'a pas laissé de commentaire.

Rosendo A.
Évaluation :

No problems the attendants were ready and efficient

Chad C. | Expérience générale |
Évaluation :

Had a very horrible experience with this location.

David F. | Online Move In |
Évaluation :

The online was no help. Being a split level building I wasn’t clear that there would be stairs rather than an elevator. No problem for the staff he got me into another unit although it cost more for the same size unit with out climate control which I think is backwards. Other than that it was great.

Robert B.
Évaluation :

Le client n'a pas laissé de commentaire.

RUBEN E.
Évaluation :

Le client n'a pas laissé de commentaire.

James B.
Évaluation :

I have used this location multiple times. Each time was a positive experience. No issues at all. Equipment has functioned as expected.

Norman C.
Évaluation :

Le client n'a pas laissé de commentaire.

Nachelle V.
Évaluation :

Better communication throughout the entire process. If you say you can accommodate then fulfill those obligations.

Fannie H.
Évaluation :

The truck was a terrible ride, a lot of play in the steering wheel. Also they knew we were moving from Texas to NC we should have gotten a newer truck to make that long haul.

KERRY K.
Évaluation :

Manager M. Rhodes on Grissom Road, San Antonio, Tx was very rude to me. Didn't care about me at all. This is the 3rd time I've experienced rude behavior from managers at this location.

TIMOTHY C.
Évaluation :

They gave me false information on the check in and majorly rude when I picked up the auto transport.

Victoria G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

DONALD H.
Évaluation :

Le client n'a pas laissé de commentaire.

Ronald P.
Évaluation :

Your counter person Freddie had poor customer service. He seemed as if it was a bother to help me with my rental. He also gained more attitude when i declined the Uhaul insurance. If this location was not convenient to me i wouldn't go back to this location. I have been using this location for the better of 15 years. When coming into your location the expectation of good customer service is a priority to me. I spend my hard earned money to rent equipment from Uhaul with no complaint on price. All i ask is for great customer service when spending my money with your company.

Ronald G.
Évaluation :

Le client n'a pas laissé de commentaire.

David P.
Évaluation :

All was well

Brad S. | Expérience générale |
Évaluation :

One particular rep was very rude

CORY F. | Premières impressions |
Évaluation :

Very friendly staff

Michael C. | Premières impressions |
Évaluation :

Facility is top notch. Pricing is competative with other local self storage. I would recommend coming down in price a few dollars to really beat the others.

Thomas C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Wal S. | Expérience générale |
Évaluation :

I moved to San Antonio from California. I made my arrangements to use the Grissom U Haul over the internet. I did not expect the customer service that i received. It was a relief to deal with a company that still understands 'customer service" Thank you

Edward B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

KELLY W. | Premières impressions |
Évaluation :

This is the best U-Haul Facility, staff and overall experience I have ever been part of. This facility and staff should be the training plan for all U-Haul locations. The facility was spotless and easy to navigate with my truck and trailer and the staff went above and beyond in customer service. I observed them working with other customers as well and they treated them as well as they treated me. These folks deserve a customer service award if you have one. Thank you Martin and your fantastic staff.

jason s. | Premières impressions |
Évaluation :

I have to assume that my experience was related to the facility being understaffed. It appeared to me that when we came in and rented a storage unit and tried to rent a truck, there were workers that were either too lazy to do anything, or had actually clocked out but were still in the building, in sight of customers. The manager was in such a rush that it was impossible for us to fully understand what was happening and retain the information being presented. The next day when i picked up the truck, it turned out that whereas I thought i had rented the truck, i had only reserved it. When I returned the truck, I waited fifteen minutes for someone to show up and check the truck in. No one ever did. When I went to the Installation Bay, the fellow there was borderline rude, but was clearly belligerent in issuing instructions for me to wait in the truck and someone would be right out. Well, first off, I have a high level of education and have worked professionally as someone who writes for a living. I had read the sign and remembered having been told when renting the truck to wait with the vehicle. However, there is a limit to waiting. After dealing with Grizzly Adams and his attitude, I returned to the truck, waited another fifteen minutes, and when still no one had shown up, I started toward the sales floor to ask again, just how long I was supposed to wait. This time, there was a fellow walking out toward the check-in area, and I asked him if he was the checkin person. He said yes, but then he listed off three or four other things he had to do before he could get to me. He said if i wanted, i could just leave the keys in the truck--which I did. However, I DID take videos of the truck interior and exterior as well as the instrument panel, gas gauge, mileage, etc. While this will not keep me from doing business with UHaul again, I will certainly take a book or laptop and movie with me next time.

IDA G. | Expérience générale |
Évaluation :

Manager was very rude with me. Kept rushing me. If I would have read the reviews before I wouldn't have done business with them. It was mainly because of you Martin. You need customer service training. I couldn't stay there after my experience with him. The other employees were great, they just have poor leadership.

Demetric H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jesse A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ryan G. | Premières impressions |
Évaluation :

Very helpful and accommodating staff. Decent prices and good promotions, would definitely recommend to others.

Mandi L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

christina k. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Monique M. | Premières impressions |
Évaluation :

Brandon was amazing!! He was super helpful and nice. He greeted me with a smile and was knowledgeable in all things related to my truck rental to my storage unit.

Rolando M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Tanya W. | Expérience générale |
Évaluation :

During a very difficult transition in my life, U-Haul proved to be a place I could count on and trust to help me on my journey. Which has made my journey just a little bit...no alot easier. Thanks U-Haul workers from Washington to Texas!

DAVID E L. | Premières impressions |
Évaluation :

The facility is well maintained but the staff is rude, I heard the manager saying Fu#k several times and talking bad thing about workers in front of customers, very unprofessional.

Dianne W. | Expérience générale |
Évaluation :

EVERYTHING WAS WONDERFUL

Monica R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Sandra E. | Expérience générale |
Évaluation :

The manager there has some terrible customer service skills. He is very rude and unprofessional. He is not friendly at all, I rather deal with the younger men than him. Many times I have used this store but the manager remains the same rude. Like he is always having a bad day or he doesn't like his job.

Terry J. | Expérience générale |
Évaluation :

The storage facility was not controlled temperature as it stated. It was almost 100 degrees in the storage rental when I opened it. It was much cooler when I checked out. Most of the attendants were responsive and helpful. There were two that were short and non-attentive. Otherwise I would had graded it outstanding.

ernesto i. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Antonio C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

FAWAZ A. | Expérience générale |
Évaluation :

Thank you very much for the good cooperation and courtesy of the staff, and the manager of the site Martin was more than wonderful

raphael b. | Premières impressions |
Évaluation :

Friendly helpful staff very pleasant experience.

john s. | Expérience générale |
Évaluation :

Great if you have regular hours.

Servando N. | Expérience générale |
Évaluation :

Thanks again Management and Staff.

Terry J. | Premières impressions |
Évaluation :

Towed trailer from Lemon Grove, CA to Leon Valley, TX. Pick up location was a terrible experience from installing trailer hitch to renting trailer. But experience at drop off location was so smooth and easy, I almost forgot about the one in California. TY for a great experience. Hopefully other locations will learn from you.

Phyllis M. | Expérience générale |
Évaluation :

There seem to be a awful smell often like rotten meat or something the smell would be so overwhelming at times could not stay long may want to look into ways to resolve that issue

Priscilla C. | Premières impressions |
Évaluation :

The gentlemen that helped us were very informative, kind and understanding! My fiancee's friend who is like family, moved to san antonio last minute for a job and going through a divorce. I knew he needed a safe storage area so after calling all the storage places I knew who were closing and couldn't help me, I saw the -Haul logo and called. The guys were closing in less than half and hour but were so sweet and understanding told me not to worry! The young man showed me what I needed to get the job done faster. Thank you guys for such great customer service!!

Dianne C. | Expérience générale |
Évaluation :

Very helpful and friendly staff

BEVERLY L. | Expérience générale |
Évaluation :

Nicer and more helpful than other uhaul locations in San Antonio.

Willie M. | Expérience générale |
Évaluation :

The staff was very helpful. I will recommend this facility for outstanding service.

Catherine G. | Premières impressions |
Évaluation :

Martin & his crew are also me. They have gone over and beyond to help me out. Thanks guys.

Willie M. | Premières impressions |
Évaluation :

The employees were very helpful and polite. I was very satisfied, thanks keep up the good work.

branden q. | Premières impressions |
Évaluation :

Great customer service! Very easy and love the amenties to help you move your items into storage room. Great up keep on premises. Seems the property owner instills great pride in its employees.

Fernando A. | Premières impressions |
Évaluation :

Every one was awesome and very knowledgeable...just want make a small suggestion to make sure that ya have a cart available at move in. For customers Building E. Thank you

emmanuel a. | Expérience générale |
Évaluation :

Excellent customer service.

GUILLERMO N. | Expérience générale |
Évaluation :

Good facility

Cornell H. | Premières impressions |
Évaluation :

Overall the vehicle was good, smell of smoking by previous renters was not very good for a non smoker. The windshield wiper on passenger side needs to be replaced. Left front tire is wearing uneven.

janie r. | Premières impressions |
Évaluation :

Pick up & drop off was very easy. Excellent service!!!

Patricia M. | Expérience générale |
Évaluation :

Great place and convenient location!

LISA D. | Premières impressions |
Évaluation :

They were very helpful. And grear customer service.

Toby D. | Expérience générale |
Évaluation :

I would try not to use the free storage offer; You will be hounded for the next months rent even tho you never used it, never had a key, never had a building pass. Three E-mails, 6 phone calls, I spen

Abby F. | Premières impressions |
Évaluation :

The guy who helped us went above and beyond to find the right storage unit for us. We felt taken care of and in good hands.

Kelly M. | Expérience générale |
Évaluation :

No issues with storage facility.

daniel t. | Expérience générale |
Évaluation :

Amazing staff!!!!

Lydia T. | Expérience générale |
Évaluation :

Thanks

Robert H. | Expérience générale |
Évaluation :

I used a u-box to move items to San Antonio. Elmer does excellent work and is very customer oriented. The schedulers were useless, got my order wrong twice. The rest of the staff was indifferent.

Lydia T. | Premières impressions |
Évaluation :

Thank you

Annie W. | Premières impressions |
Évaluation :

had a hard time getting accurate information

LYDIA T. | Expérience générale |
Évaluation :

Thank you.

marcos v. | Expérience générale |
Évaluation :

Everyone is really nice

Laura B. | Expérience générale |
Évaluation :

My Uboxes were scheduled to arrive at my Apt. on March 1st between 1 and 5pm. They didn't arrive till 7pm but one box was loaded wrong and they had to go back and did not return till 9pm.

Linda C. | Premières impressions |
Évaluation :

This location has the best and most helpful staff! I had so many issues the last two times I rented from Uhaul, I never wanted to rent from Uhaul again, but the young man who helped us changed my mind

Nita V. | Expérience générale |
Évaluation :

Very nice and helpful

Alison B. | Expérience générale |
Évaluation :

I set an appointment for pick up of a Ubox and when I arrived it was not ready and they were understaffed to help get in a timely fashion. Pick up took a long time.

Yolanda D. | Expérience générale |
Évaluation :

Costumer service ⭐⭐⭐⭐⭐

Robert B. | Premières impressions |
Évaluation :

Very friendly and helpful staff. Storage units are very well secured.

George E. | Premières impressions |
Évaluation :

Me Seth at this location knows what he is doing.....is very professional....and rectified all issues with another haul location in town. Seth deserves all the praise, he made my move so much easier!

samuel c. | Expérience générale |
Évaluation :

Really good people. The manager always is friendly and he was able to help us all the time. Even the crew. The only I has to says is thank you for the support. Merry Christmas

Joyce W. | Expérience générale |
Évaluation :

Moving made easier thank you

Patricia M. | Réservation |
Évaluation :

Paulo was such a great help. Provided wonderful customer service. Seth was great on the phone prior to my arrival. They really know how to work with customers! Put more positive reviews on Yelp!!

Diane D. | Expérience générale |
Évaluation :

From the moment of drop off to pick up Ricardo was very professional,if I can give more stars I would.He is a great asset to the company.Thank You Ricardo.

Melissa M. | Expérience générale |
Évaluation :

I strongly recommend UHaul storage and facility to any and everyone in need of a storage unit or a UHaul.

Kristen H. | Expérience générale |
Évaluation :

Dumpster should be placed next to loading area for u boxes

Deanna W. | Expérience générale |
Évaluation :

Thank you, UHaul!

Joyce W. | Réservation |
Évaluation :

We were treated with professional service.

DOMINGO R. | Expérience générale |
Évaluation :

Great people to visit with, very friendly. Very convenient for me thanks great job.

Steve K. | Expérience générale |
Évaluation :

Fork lift to lift U boxes was broke on scheduled day to unload. They said is was down a lot. Had to wait 3 hrs along with helpers to get lift fixed. No compensation offered for delay.

atlee u. | Expérience générale |
Évaluation :

Although I had to leave my unit in a less than favorable fashion,I knew the terms and conditions so when what I left behind was auctioned off I had already made peace with the loss.

paul h. | Expérience générale |
Évaluation :

None

JUAN E. | Expérience générale |
Évaluation :

Chris is awesome. He needs to get a raise!

Hector P. | Expérience générale |
Évaluation :

Enjoyed services

Marcela A. | Expérience générale |
Évaluation :

Prices were good and estimate delivery was on point

Jamaal B. | Expérience générale |
Évaluation :

We had an outstanding experience. Thank you for the great service!

sudhakar d. | Expérience générale |
Évaluation :

When I request to deliver my UBox on time and quick that was really a big help for me. Thank you.

STEPHEN S. | Expérience générale |
Évaluation :

Accessible hours. Good security.

JUANITA S. | Expérience générale |
Évaluation :

I was upset when I was told that there would be no prorating of my monthly charge even though I surrendered my card on the first day of the month. It really stinks that I paid $164.00 for one day.

Jeffery V. | Expérience générale |
Évaluation :

Had an excellent experience working with Ricardo. He was very professional.

Marco P. | Expérience générale |
Évaluation :

Never write reviews,but this place deserves credit. Awesome staff,awesome company. Thank you uhaul,appreciate the service that you provide. Will be dealing w/uhaul for all my moving and storage needs.

Non reviews have been submitted for this location.

Retour
Haut de la page