Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent service and clean trucks, keep up the good work.😊
brian O.
Évaluation :
5
Always a great experience at this location. The crew members work hard and fast to get the customers in and out. They communicate well and always leave me feeling like a valuable customer; a very rare trait these days.
Kevin G.
Évaluation :
1
They knowingly put a 2 000 pound trailer on my 2 000 lb limit tow hitch. I'm still relatively new to towing and was told it tows 3 500 lbs, but they didn't tell me that. When I came back I was told “be lucky your hitch didn't break†like was I expected to tow a empty trailer? Not to mention I was told I wouldn't be charged late fees and ended up being charged another day for being a couple hours late. For that I wouldn't recommend this location. Too many uhaul places out there this ain't it.
Nicolette C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
jessica A.
Évaluation :
5
I really enjoyed the experience at the tam-o-Shanter location. Chris Herron is highly professional and provided excellent service! Straight shooter and was helpful and gave excellent advise! Will recommend this place all my friends and family and ask for Chris!
gabriel G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles F.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gregory B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
EVELYN W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
larhonda L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teresa S.
Évaluation :
5
the truck word perfectly
Joel H.
Évaluation :
5
No complaints here. The employees were very friendly, helpful and cares about their customers. I live in Lodi. Our local Uhaul business isn't very business like. Not very helpful. They just rush to get you out the door. I'll gladly use the Stockton Uhaul in the future. Thank you for being Friendly
Terry N.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Travis T.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric K.
Évaluation :
5
Keep everything the same as far as I'm concerned. Excellent customer service for picking up and dropping off.
Vinnie P.
Évaluation :
5
There was a problem with starting after truck was tirnd off
The key would not turn & it was worrisome as we were stuck & had to try multiple times before the key was not frozen & the ignition worked.
Patricia W.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Meesha P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samantha B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diane B.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Ron A.
Évaluation :
5
None.. The team was very professional and respectful. Merci
ALVIN O.
Évaluation :
5
Le client n'a pas laissé de commentaire.
RAY S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Luis F.
Évaluation :
5
Very detailed oriented, accommodating and experienced.
DESTINY J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marc S.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Todd F.
Évaluation :
5
Keep it safe and clean
mario O.
Évaluation :
5
This was a fast and easy experience. I would recommend using U-Haul for your next move.
Christopher B.
Évaluation :
1
Constant switching saying they don't have the uhaul after reservation. Had to go to two different locations. Charged twice for rental insurance. Uhaul smelled like weed.
Roberto G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
jennifer H.
Évaluation :
5
We received excellent customer service- thank you to the staff for their help!
Yordanna E.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Juan P.
Évaluation :
3
Le client n'a pas laissé de commentaire.
EDDIE C.
Évaluation :
5
I was very busy, time was important and you guys were on it. THANK YOU
randy B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Harinder P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
atefa S.
Évaluation :
5
Excellent choice
Tony Y.
Évaluation :
5
Everything was great. Nice well maintained vehicle. Getting the truck and returning it process was quick.
Ishadeep K.
Évaluation :
4
It would be nice to have the gas tank on full when you pick up a rental and all check engine lights taken care of
jose M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
esus B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura W.
Évaluation :
5
👍👍👍
Julieta O.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Shirley G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
jessica V.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
alma D.
Évaluation :
5
Keep up the good work.
david M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Allen M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brendon L.
Évaluation :
1
Have truck Clean and Not have Customer ask to have It Cleaned
Sean L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roxann M.
Évaluation :
5
Friendly customer service
Christie G.
Évaluation :
5
Nothing. Thank you for your business.
Chantra H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thanh P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
John D.
Évaluation :
3
Too long in line
Jacqueline M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Beatriz O.
Évaluation :
5
Easy, fast customer service.keep it up!
emily E.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rosina K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Esperanza V.
Évaluation :
2
Le client n'a pas laissé de commentaire.
Christopher W.
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
DEJANAE W.
Évaluation :
5
Good customer service. Worked out a time frame for using one of your trucks (26ft) and they hooked me up at the last minute. I was more than satisfied with both of your managers.
Gilbert K.
Évaluation :
5
I understand that you are providing a service, and I rented a pickup truck just to pickup some new furniture that was not quite a mile away from you. I delivered it to my home not quite a 1-1/2 away and was charged $14 for gas. Mileage was on 137 when I picked up the truck and was on 140 when I brought it back. My total rental was $43.66. I didn't get mad because if I had the furniture store deliver, it would have cost $90 for the same mileage.
DANIELLE J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Junea L.
Évaluation :
5
Treat everyone the same.
Hakeem H.
Évaluation :
4
Didn't have the blankets or appliance dolly I asked for.
Arthur G.
Évaluation :
5
Nothing!!!! You guys were perfect....
Marvin W.
Évaluation :
3
Le client n'a pas laissé de commentaire.
JOSE R.
Évaluation :
5
You nailed it.
jeff D.
Évaluation :
2
Please fill the tank to full so that I'm not driving off the lot with the tank at 1/8 of a tank and nearly empty. It was very frustrating having it so close to empty the entire time.
Hannah B.
Évaluation :
5
Everything was just fine. Thank you so much for your assistance.
Marla E.
Évaluation :
5
Good service
Braulio P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROSE J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dahlia B.
Évaluation :
5
Nothing to improve. Everything was fantastic!
Mary V.
Évaluation :
1
was not told correct information about after hour that I could get charge S20 more & take a picture of your mileage. The women just said drop keys in box. Charge extra $40. Not happy!
RAMONA G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric A.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lucky P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry S.
Évaluation :
4
I would recommend only this location to others because the other two locations did not open during business hours. On wilson way and Cherokee the business was closed during business hours and I had to go back twice to Cherokee because the u haul representative said someone was there and its open. I'm disappointed with that service
ukie G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
David P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marlitha N.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Moniqu I.
Évaluation :
3
When I returned the trailer , uhauled uncoupled the trailer and damaged my vehicle. Location uhaul has filed the claim but have yet received a call from adjuster. This could have been prevented
Ray N.
Évaluation :
1
I have rented 4 trucks in the last year and have been totally satisfied but this time was terrible. The truck was not maintained and the engine light went on and it revved way high and was so had to stop in crowed traffic. The seal on the drivers door was falling off and you could tell it had been glued before. When you took the key out of the ignition the buzzer kept buzzing. The steering was wobbling and not good. This truck needed to have a complete checkup. I feel that I should be compensated for the inconvenience of this terrible situation. I have never had any issues from this U haul and the staff is a friendly and helpful crew. I will probably rent from here again but however this time was a disappointment. Thank you for your time. Elizabeth McLaughlin
ELIZABETH M.
Évaluation :
4
Better check on vehicles. Truck shaked too much
Epiphaney M.
Évaluation :
5
Great service, respectful employees
SHAHID K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN S.
Évaluation :
5
Always treated friendly and with respect by the staff. Very helpful and accommodating. My last truck smelled terribly of cigarette smoke in the cab. Not sure what can be done about that but it was very strong.
LINDA C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
wilson E.
Évaluation :
4
Le client n'a pas laissé de commentaire.
YVONNE L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Howard L.
Évaluation :
2
Impersonal
Rachale M.
Évaluation :
5
Easy peasy lemon squeezy
Patricia L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steve G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
SANDRA H.
Évaluation :
5
Busy but fairly quick to pickup and dropoff. Polite, efficient employees.
Kevin F.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Terrence R.
|
Premières impressions
Évaluation :
5
Everyone has been quite helpful and made sure that I have what is needed.
maureen s.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katrina O.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
GINGER S.
|
Premières impressions
Évaluation :
2
I had homes people living in the units around me and most of the times I went to access there was garbage all over. Also most times I went over the last couple years cars were always blocking the gate due to lack of parking. Although I will say the day I emptied my locker out and closed out the facility was the cleanest I have ever seen the grounds.
Christopher M.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diane D.
|
Premières impressions
Évaluation :
1
My unit was always paid & within the short period I had my rental my lock was cut off & replaced on two different dates & I was never notified of these incidences and I had to find out on my own when I couldn't access my unit.
Crystal C.
|
Expérience générale
Évaluation :
5
I changed my storage move-in to 11/30/21. I am NOT pleased for the simple fact that my 1st month of storage was suppose to be free because I rented a u-haul for 1 way BUT I ended up having to pay for the 1st month
Vanessa S.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Smyrna J.
|
Expérience générale
Évaluation :
5
None at this time.
mike c.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CYNTHIA S.
|
Premières impressions
Évaluation :
5
Nice and efficient workers. Very happy.
Steven G.
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
malissa g.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jorge R.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joseph W.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Arnice L.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lucas D.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Byron B.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
vincent h.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
patricia L.
|
Premières impressions
Évaluation :
3
The customer service and online services are very poor. The only reason why I still use U-hual self storage and truck rentals is because there are no other comparable convenient options that offer the same services. I have had so many problems with the quality off service at multiple locations the absolute worst was from the management at the Mid-city Fresno location and the manager Tish at your Lodi, CA on Cherokee Lane.
Angelica O.
|
Premières impressions
Évaluation :
5
Aucun
gloria s.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Antoine J.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Francelia C.
|
Expérience générale
Évaluation :
5
The only thing that was not great was when the company system was down bcuz I was unable to haul anything without a moving truck.
Francelia C.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
lesley m.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BLANCA H.
|
Expérience générale
Évaluation :
5
Todo estuvo muy bien excepto que saqué mis cosas el 19 de febrero y olvidé reportarlo a la oficina y me hicieron el cobro normal por la renta del espacio una vez más y se me reporte y aún estoy esperando respuesta para ver si me reembolsaran el dinero que se cobró de mi cuenta de banco sé que fue culpa mía por no haber avisado anteriormente lo siento mucho y espero poder resolver este problema muchas gracias
daniel g.
|
Expérience générale
Évaluation :
5
Miscommunication between sales and the location about a free month using a storage space caused some difficulty and confusion that was completely unnecessary. I did not appreciate being put in the middle of a dispute between a local manager and uhaul corporate.
Stacey H.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
GINGER S.
|
Expérience générale
Évaluation :
5
Amazing team and company
KIM R.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brenda H.
|
Expérience générale
Évaluation :
5
chris was friendly and very effiecent
Gonzalo T.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DANIEL S.
|
Expérience générale
Évaluation :
5
Great staff and facility.
james m.
|
Expérience générale
Évaluation :
5
The manager here does an awesome job and it shows in the employee's.
Mercedez T.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
GINGER S.
|
Premières impressions
Évaluation :
4
My access card wasn't working initially and the floor of my storage had a decent amount of dirt in it.
Bryce W.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
antoinette w.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
robin s.
|
Expérience générale
Évaluation :
5
Great service every time !!!!
annetta h.
|
Expérience générale
Évaluation :
5
Not only was the Truck rental from Michigan to California convenient and Truck in great shape but making the drop off & ability to have a storage rental available in the same location made it such a carefree, less stress experience. Thanks again for Uhaul and its employees.
linda r.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Augusta A.
|
Premières impressions
Évaluation :
5
I would like to mention a customer service lady that helped me out so munch in this experience her name is Tosha from Spokane U-Haul on 3rd she was just amazing and made my experience stress free
Haley A.
|
Premières impressions
Évaluation :
5
Good customer service
brenda g.
|
Premières impressions
Évaluation :
5
The GM was very helpful and accommodating.
Linda B.
|
Premières impressions
Évaluation :
4
No comment
Brenda C.
|
Premières impressions
Évaluation :
4
It was not bad for price just need bigger more secure space
William M.
|
Expérience générale
Évaluation :
5
Office personnel very helpful and freinly.
Angel R.
|
Expérience générale
Évaluation :
1
Worst u haul service ever received. EXTREMELY long wait times and staff doesn't even seem to care that there's folks that have been waiting for service for 20-30 min.
Jarrett L.
|
Expérience générale
Évaluation :
5
The staff members were always friendly, professional, and helpful. They definitely stood out above other UHAUL locations in Stockton because of their commitment to excellence. Keep up the good work!
EDWARD M.
|
Expérience générale
Évaluation :
4
Customer service was great. Thank you
martha p.
|
Expérience générale
Évaluation :
5
Nice and helpful staff
Julia M.
|
Expérience générale
Évaluation :
5
The manager was extremely Helmand nice
judith v.
|
Premières impressions
Évaluation :
4
I Appreciate all the assistance i recived and the way all those that i dealt with was so helpful and understanding to my situation would recomend your services to others May God Bless u all
radonda p.
|
Réservation
Évaluation :
5
Bien
Marcie H.
|
Expérience générale
Évaluation :
4
I was not comfortable having to pound on the door to get access to the inside storage unit. Sometimes it took a while before anyone opened. Very inconvenient.
Lucy P.
|
Expérience générale
Évaluation :
5
We appreciated the convenience and helpfulness of the Hammertown U-Haul storage facility and staff.
kim n.
|
Expérience générale
Évaluation :
5
I don’t agree with I had to pay for a whole month even though my items were only in their 6 Days I should’ve been refunded for the day is not used because it was immediately rent it to someone else
Sherry R.
|
Expérience générale
Évaluation :
5
Keep up the good service guys.
Laurence B.
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.