Le client n'a pas laissé de commentaire.Lateefa F.
Customer Reviews for U-Haul Moving & Storage at Hobby Airport Area
Pour nous contacter
Houston, TX 77017
(Monroe and Gulf freeway South)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Ibeth G.
Le client n'a pas laissé de commentaire.maria E.
Le client n'a pas laissé de commentaire.Ethan C.
They came out side and got the trailer in and out .very fast tk.youRAMIRO R.
Good jobRefujio P.
Le client n'a pas laissé de commentaire.Kelley H.
Le client n'a pas laissé de commentaire.Deborah M.
Make sure the interior is vacuumed and that the tires are not flatIldefonso V.
Le client n'a pas laissé de commentaire.Hector P.
Love this location very nice and helpfulDionne C.
Le client n'a pas laissé de commentaire.Vicki C.
Le client n'a pas laissé de commentaire.sam G.
Le client n'a pas laissé de commentaire.Gilberto R.
I was told that there would be no hidden fees for the type of service that we had when it was all said and done we had to pay 87,5 .connie C.
Le client n'a pas laissé de commentaire.Antonio A.
Number of attendant's at outside Drop off location were less , only one visible employee managing inside sales & outside pick up & drop.Azhar M.
Le client n'a pas laissé de commentaire.gabriel C.
Good service thank youJimmy L.
Nothing. Even the customer service was EXCELLENTKenneth M.
Le client n'a pas laissé de commentaire.Nanette G.
Le client n'a pas laissé de commentaire.tayna V.
You're right excellent service I'll recommend you to friends and family thanksDYLAN G.
Le client n'a pas laissé de commentaire.Qian J.
Le client n'a pas laissé de commentaire.Anthony G.
They were very helpful.Sergio L.
I- Box was delivered promotlyazita M.
Very helpful at time of drop off.Allan F.
Le client n'a pas laissé de commentaire.Yesica O.
Le client n'a pas laissé de commentaire.Howard S.
Le client n'a pas laissé de commentaire.Cindy G.
Le client n'a pas laissé de commentaire.lawanda H.
Le client n'a pas laissé de commentaire.Zuleyka P.
I would appreciate if the items I requested are available, and if not I can be notified before I pay for it.LaToya M.
Thanks for Excellent Customer Service, Very Satisfied Customer.Melinda R.
Le client n'a pas laissé de commentaire.Alex M.
My car got broken into at your facility.HOPE H.
I was informed that I would receive a receipt via email after the truck was looked at for mileage, gas level, and general condition of the truck. However, I never received a receipt via email. I suggest that staff inform customers what amount will be charged to their credit card after returning the truck and before they leave the premises. This way, the client does have to wait until receiving their credit card statement to determine what amount was applied. If there is an issue when the truck is returned, then it can be resolved at the location. If the client has to wait for the credit card statement to see the charges and the charges are disputed then the client has to dispute the charge or charges which takes a lot of their time addressing an issue when it could have been resolved before the customer left the premises. ThanksDarrell B.
Windows were filthy. Driver door was hard to open.LYNDA D.
Le client n'a pas laissé de commentaire.Natalie M.
Vehicle was dirty and complicated to do a return after hours online. Wait time to speak to a representative for assistance was too long. Finally received a call back and still placed on hold but she was able to help and get me taken care.Claudia G.
Not enough employees but Antonio and Ryan did their jobs.Really need more people working. Waiting customers. With the new storage business added the inside becomes unattended.GLENDA K.
Le client n'a pas laissé de commentaire.Malena M.
Le client n'a pas laissé de commentaire.FRANCISCO C.
Le client n'a pas laissé de commentaire.DELISA B.
The only thing I can think of keep doing what you do.My experience with this location is Mr Amir and crew are professional and knowledgeable 👍 serviceSerena M.
Le client n'a pas laissé de commentaire.Trong D.
Le client n'a pas laissé de commentaire.Eduardo R.
My experience was great and easy I wouldn't change anythingSIMEON A.
Thank you so muchAbdul M.
Great service and very affordable.JOSE M.
Fast and easy nice staffFrancisco V.
AWESOME SERVICE.STELLA MICHELLE V.
Le client n'a pas laissé de commentaire.Tarra V.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.Jabari N. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD W.
Every thing, was perfect.MELVIN J.
Le client n'a pas laissé de commentaire.MELVIN J.
Le client n'a pas laissé de commentaire.LEDENY S.
Closed at 10:00 pm insteadDEETT E.
Le client n'a pas laissé de commentaire.PHILLIP BOANERGE W.
Nothing extra. Thank you for working with me during this rental time. I had to extend the usage of the truck longer than expected due to weather, working, and getting help with the heavy furniture that I own. Thank you for your patience and understanding.Antonio L.
The U-Haul organization was able to resolve my situation as I was traveling from out of state to pick up a trailer to pick up family belongings. The original pick up location was closed and failed to notify us. We notified U-Haul and we're able to be re-routed with no issues. This speaks volumes for an organization who values their customers. Keep up the great work and will continue to utilize U-Haul for all future moving and storage needs.Jeremiah W.
Le client n'a pas laissé de commentaire.Diane O. | Expérience générale
Le client n'a pas laissé de commentaire.Mark J.
Excellent service à la clientèleAndre H. | Expérience générale
Excellent service from excellent staff!KOLAWOLE A.
Excellent, easy and fast serviceMIGUEL S.
Le client n'a pas laissé de commentaire.ANTHONY A.
Le client n'a pas laissé de commentaire.JESSICA S.
Muchas gracias por sus servicios, bendicionesFRANCISCO R.
Wasn't very helpful or courtesy.KEITH J.
Le client n'a pas laissé de commentaire.MICHAEL M.
The pickup truck was penetrated with the sent of cigarettes. Got a headache from just smelling it for the 30 minute use of that rental. Never again am I getting anything from this location. The tank was not even at 1/4 tank. It was almost on empty. I waited to get my rental and I could hear the worker in the backroom talking to some random person on the phone about weekend plans. This location is not going to be on my radar anymore. Never experienced such sucky usage.JOSE E.
Josh was very helpful & friendly assisted me with knowing what size truck was best for what I was moving.JONATHAN P.
Quick and easy. Set up everything online, picked up the trailer, used it and then returned it with no problems.JESUS S.
Keep up the good workLEONARD M.
Le client n'a pas laissé de commentaire.RONDALL L.
👍🏿 greatMATHEW O.
My credit card was over charged for reasons no one in the location could explain. It just a horrible experience!RUDOLF N.
Le client n'a pas laissé de commentaire.RAYMOND B.
Le client n'a pas laissé de commentaire.RONDALL L.
Apologized for then danger in driving without running lights, not to mention being lucky to have not been pulled over. I had to have my family lead and stick closely behind. If I wasn't pressed for time I would have waited and search for another location to provided what I was promised.VERONICA K.
Best U-Haul!Steven Y.
Le client n'a pas laissé de commentaire.WILSON L.
Le client n'a pas laissé de commentaire.IMMANUEL P.
Le client n'a pas laissé de commentaire.ALBERT J.
Staff was exceptionalMELTON W.
Le client n'a pas laissé de commentaire.NATALIA J.
Le client n'a pas laissé de commentaire.WILLIAM C.
Limpiar bien los camiones de adentro/ olÃa a MiadosJOSE R.
Ashley was very personable and nice.MONICA J.
Well staffed, efficient. The truck windshield and interior was filthy but it's a dusty area but still it took awhile to clean it...very dangerous...was filthy from the inside. Other than that it's a very clean property and helpful staff.ROBIN L.
Fast easy great customer service in check out and return and great price. MerciPETE R.
Le client n'a pas laissé de commentaire.BARRY WADE P.
Everything went great. Thank you guysJOSE R.
Their was a misunderstanding on the drop off location.CHARLES M.
Trailer did not appear to have been cleaned after the last use.Ross C.
Unfortunately I forgot the employees name but he was a wonderful and uplifting Hispanic male and so pleasant to be around. The customer service my husband and I received from him was outstanding. On the day my husband returned the trailer this young man again gave my husband the red carpet treatment. Uhaul thank you for employing such a wonderful person!LAURA M.
Le client n'a pas laissé de commentaire.Keith S.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.Ekeoma E.
MerciEzekel J. | Expérience générale
The general manager and his staff were extremely helpful and made the transition process smoothly while bringing closure to my deceased Mother's personal effects. I appreciate you all for everything you have did to assist me and my immediate family. The BarbersDarryl W. | Expérience générale
Thanks for everythingHelen T. | Expérience générale
Le client n'a pas laissé de commentaire.Diane O. | Premières impressions
Great people, they help me keep my furniture and move to a new place.penny k. | Expérience générale
Le client n'a pas laissé de commentaire.Helen T. | Premières impressions
Le client n'a pas laissé de commentaire.Christopher F. | Expérience générale
Le client n'a pas laissé de commentaire.SUZANNE W. | Expérience générale
Le client n'a pas laissé de commentaire.Marlena A. | Premières impressions
Le client n'a pas laissé de commentaire.Lee C. | Expérience générale
Le client n'a pas laissé de commentaire.rashad p. | Premières impressions
Good people at the front deskLionel D. | Premières impressions
I would definitely recommend installing elevatorsLAKYIA S. | Premières impressions
Very helpfulLinda R. | Premières impressions
Le client n'a pas laissé de commentaire.Johnnie W. | Premières impressions
We started our rent in 2016 and never had an issue (except when I lost my key) But that doesn't count!!! It was a good experience and the staff was always helpful when I needed them.MARK S. | Expérience générale
It took a very long time to get the uhaul & storage it was very short staffed and other customers were in patience, it was not a pleasant experience but the guy that helped us out was very friendly but seem very inexperiencedTerri O. | Premières impressions
Le client n'a pas laissé de commentaire.SANDRA J. | Premières impressions
Weekends are busy, but other than that, I would do business with them again.Fernando C. | Expérience générale
I just love everybody that works down there at the Monroe location especially the manager Imer Y’all were great and I will anybody that needs storage I will let them know to go therePamela K. | Expérience générale
The employee was fantastic. Very polite, professional, informative, and helpful. He helped me find the right boxes and lock for my unit. He walked me out and showed me the unit. He also gave me the access card and walked me to all the stations showing me how to use it. The inside of the store was very clean and he ran a tight ship. The only negative, and I had is that there was a leak in the hallway of the storage unit with a mop bucket below it to catch. With the employer saw the leak, he said that he was not informed, and that he would call management right away to get it fixed.ERIC L. | Premières impressions
Le client n'a pas laissé de commentaire.Korey S. | Premières impressions
Le client n'a pas laissé de commentaire.ANTOINETTE H. | Premières impressions
Mercijohnny s. | Expérience générale
Le client n'a pas laissé de commentaire.April R. | Expérience générale
I stored my things for 5 years I didn't appreciate the continuous increase in rent. I did not appreciate the calls for non payment, especially, calling others to inform them of my non payment. My pay date was different every month that caused some late payments. I moved out on May 31, 2020. See how the information is incorrect for my move-out date.LINDA N. | Expérience générale
Le client n'a pas laissé de commentaire.April R. | Premières impressions
The staff was always friendly, never had any major problems.JUANITA C. | Expérience générale
Good service and quickly move with paperworkOlivia G. | Premières impressions
had a little bit of a problem with keeping up my account but the staff were VERY accommodating and friendly. Thanks...!Donna A. | Expérience générale
I didn’t even get to Move my stuff in.Larissa M. | Premières impressions
Thanks for the servicemartin r. | Expérience générale
Great ServiceChristian S. | Expérience générale
The entire staff is very professional.Matthew M. | Expérience générale
MerciEva C. | Expérience générale
The person was not very helpful at the desk and was also unfriendly.meena s. | Premières impressions
Without exaggeration, this was the most aggravating customer experience of my entire life. I really hope someone from the corporate office contacts me regarding what transpired. 571-213-7571noah y. | Premières impressions
This was supposed to have been rescheduled to December 22-23rdRebecca B. | Réservation
All facets of this move in rying conditions were excellent including the price and subcontractors. Management at the storage faciliyty was friendly & made sure we were accomadated. Thank-you!Bob T. | Expérience générale
Christian was the best! will be using yall next timechristian r. | Expérience générale
Nachris c. | Expérience générale
The staff was efficient but severely overworked for the numbers of customers at the first of the month!!!Stephanie C. | Expérience générale
good serviceNicole O. | Expérience générale
I scheduled delivery after the Ubox arrived. The staff was very helpful and the delivery was very smooth. I am very pleased with the service.Xiaowei Z. | Expérience générale
Very helpful staffs. Need to schedule ahead of time to get your business done.RICHARD D. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!