I've been using this U-Haul dealership for a very long time. Great service.Charles W.
Customer Reviews for U-Haul Moving & Storage at Hwy 620
Pour nous contacter
Austin, TX 78726
(Just South of Anderson Mill Road)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent customer service may me feel very welcome to the CituLARNETT J.
Location really did not want to take my one way trailer rental, but ultimately did take it. U-Haul should let customers know about limited return locations for some types of equipment.ROBERT M.
Le client n'a pas laissé de commentaire.ALPHONSUS P.
Le client n'a pas laissé de commentaire.KATHLEEN K.
Great staff. friendly, and understanding.Eric B. | Expérience générale
Except for using Google maps the address comes up in a big field they need to fix their Google maps in safari maps because the facility is 4 miles away from field otherwise great storage I recommend it to everyone nice and clean friendly peopleKENNETH B. | Premières impressions
Le client n'a pas laissé de commentaire.Dixon G. | Expérience générale
Staff was very knowledgeable, helpful and friendly. Could not have been a better experience. Thanks you.ROSS A.
I would give 10 out of 5 stars for Katherine and James at the Anderson Mill location. They were amazing, and we'll definitely be leaving a 5star Google review!Megan G. | Premières impressions
Very good rental and return experience. The staff were well informed, guided me accurately and was very appreciative of my business.Balakrishna R.
The Manager was very helpful, He stayed back after closing hours to help me get a truck.ANIL KUMAR N.
Nothing. Steve was fantastic, the rental was a snap, everything was perfect. I needed to change the type of trailer due to weather, and Steve quickly change the type of trailer, and it even ended up being cheaper. This location is by far my favorite to rent from!Tony M.
Please keep being amazing. I appreciate everything you have done for me. From my first move in 2017 till yesterday, your my favorite facility.Joel T. | Premières impressions
This is my favorite uhaul by far. Steve is great and he makes everyone know that they have made the best choice by choosing this location. The staff are really good too, they show you your valued without making you feel pressured.Debalkie Y.
Le client n'a pas laissé de commentaire.Alberto F.
Le client n'a pas laissé de commentaire.Wilfredro T.
Le client n'a pas laissé de commentaire.Michael N.
I do not know anything about the storage facility. This is just for the U-Haul portion. I rented a pick up and knows exactly where I went. This is the technology years. I have driven from their facility to my home twice: between 11320 Hwy 620 N Austin, TX 78726 and 1600 S Lakeline Blvd, Cedar park, TX 78613------> 7 miles total I did 4 time the distance between 1600 S Lakeline Blvd Cedar park TX 78613 and 7160 Chimney Corners Austin, TX 78731 which is 13,5 miles X 4 = 54 miles. Bought less that $20 gas. I* was charged 126 miles for that rental. So if you rent from that location, check your receipt. This is not being cheap. It is your money and you should not let anybody steal it6 from you. I called and they never answer the phone. I submit a refund request and I am waiting to get refunded. I am ready to get a lawyer. I took the picture of the dash board.Moussa C.
Management and staff go above and beyond to ensure a positive experience for customers.KATHRYN P.
Le client n'a pas laissé de commentaire.JENNIFER K.
I had a storage unit at this facility for five years. During this time, my unit was burglarized, with many valuables stolen. While the manager endeavored to be as helpful as possible, the theft made me question safety and security measures, and expedited my move-out process.ANDRE` M. | Expérience générale
Le client n'a pas laissé de commentaire.David S. | Premières impressions
Le client n'a pas laissé de commentaire.TYLER S.
Le client n'a pas laissé de commentaire.KAREN B.
Le client n'a pas laissé de commentaire.DAVID M.
Both the people that I felt with were extremely polite and seemed to care .That's hard to find in employees these daysClinton B.
They are very nice, easy and expedient.CARMEN E.
Le client n'a pas laissé de commentaire.HAROLD N.
Le client n'a pas laissé de commentaire.DUSTIN A.
Le client n'a pas laissé de commentaire.GUILLERMO V.
Cliff was awesome!!!!PATRICIA S.
Le client n'a pas laissé de commentaire.Mel K. | Expérience générale
Le client n'a pas laissé de commentaire.greg n. | Online Move In
I have been renting from this location for many years. The owner and stuff always are always helpful and take care my needs with no delay. Go rent from them and you will be on your way to take care the moving at no time!WEE W.
This was a great facility. Steve and the others were always friendly and professional. I would definitely rent from this location again should the need ever arise. They get a gold star from us!!!Debbie W. | Expérience générale
Le client n'a pas laissé de commentaire.JANET A.
Excellent service à la clientèleJeffrey M.
Very friendly team, new van, everything was great! ThanksROB D.
Le client n'a pas laissé de commentaire.James W.
My man at th counter was the best, experienced guys with a great attitude, really helpful. Bless his soul, great person.Alejandro L.
Le client n'a pas laissé de commentaire.RAJEEV K.
Le client n'a pas laissé de commentaire.Edward T. | Premières impressions
Le client n'a pas laissé de commentaire.NAWEJ M.
Le client n'a pas laissé de commentaire.James L. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.ATX Premium Used Equipment T. | Premières impressions
Le client n'a pas laissé de commentaire.Suellen J. | Expérience générale
Do not add on insurance when requested not to do so.KERRI R.
I especially want to thank James at the Cedar Park location for being sooooo helpful. He really went the extra mile and I think he should be recognized for being so amazing. The movers too were so understanding and accommodating. Great group of people you have.LIZA IVETTE K.
Very good service, really liked the management teamSusan H. | Expérience générale
The manager, Steve, was efficient, knowledgeable, and helpful.Thomas F. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
Le client n'a pas laissé de commentaire.ANDREW M.
The gate entrance box should be set back about six feet. In order to gain entrance you have to get out of your vehicle, walk up to the box and scan your card, then walk back to your vehicle to drive in. That is very inconvenient.Sean B. | Online Move In
Le client n'a pas laissé de commentaire.Rich M.
Steve was very polite and helpful and made the experience easy. Customer service was excellent.Richard J.
They were excellent and went above and beyond with customer service to make sure I had everything I needed for moving my furniture in their cargo van. They answered all my questions about road side assistance. Afterwards I left my glasses and a ring in the van and they were gracious enough to locate these and set them aside for me the next day. I will definitely return for future cargo van rental needs. Merci!CLAUDIA C.
Le client n'a pas laissé de commentaire.Lauren B. | Expérience générale
Le client n'a pas laissé de commentaire.Carlyn M. | Online Move In
Le client n'a pas laissé de commentaire.Rich E. | Expérience générale
I don't think you can improve Steven and Kimbra Hawks at all. They are great at loving their job and the people they help. They ROCK!! The only thing I would do is have little clickers to open the gate with the codes instead of having to get out of the trucks to open the gates. In bad weather it might be hard to deal with since the key pads are up by the gates or maybe move the key pads to a different location to be able to reach outside of the trucks. Thanks for asking. This is a great place!!ALONA H.
I noticed an odd vibration while towing at speed.When I turned in the trailer the hitch tightening knob needed a wrench to loosen even though it was only hand tightened when I picked it up.Same issue existed when I picked it up so you may have a problem brewing with this trailer.Mark S.
Le client n'a pas laissé de commentaire.PHILIP W.
Le client n'a pas laissé de commentaire.Sebastian D.
Thank you Jason, Cathy, and Steve for assisting with check-out/check-in!DMITRY S.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Christopher S.
Le client n'a pas laissé de commentaire.SUSAN S.
Fix the seat. The springs were worn out on one side. Very uncomfortable.Joe M.
Had a great experience with this uhaul facility. The owner and staff are excellent! Will definitely use them in the future. ThanksMel K. | Premières impressions
Cliff was very helpful.Gerry M.
Le client n'a pas laissé de commentaire.Matthew D.
Le client n'a pas laissé de commentaire.MARGARET H.
Employee very helpful, courteous, friendly and very thoughtful.Nadine S. | Premières impressions
Uhaul rep was very friendly and easy to work with. Had a great experience.Samuel H.
Always so nice and helpfulLISA R.
Le client n'a pas laissé de commentaire.Yeager P. | Premières impressions
Le client n'a pas laissé de commentaire.ASHLEY B.
I was denied at 2 other places to drop off the trailer and the second one was where the last one tokd me was my scheduled drop.off. James where I dropped it off was very helpdul.FRANK C.
Le client n'a pas laissé de commentaire.ZAINAB H.
Le client n'a pas laissé de commentaire.ALVIN M.
Le client n'a pas laissé de commentaire.Kara B.
I always rent from Steve and Kim. Good folks, Trucks are clean. Nice people work hereTIMOTHY C.
Le client n'a pas laissé de commentaire.Kynan D.
Le client n'a pas laissé de commentaire.OSCAR M.
Very friendly and helpful staffGail N. | Premières impressions
Le client n'a pas laissé de commentaire.Niranjan M.
Le client n'a pas laissé de commentaire.Pamela F. | Online Move In
Very good service. I use this location few time.Michael N.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.Ryan S. | Premières impressions
Le client n'a pas laissé de commentaire.James J.
Every aspect including friendly and accommodating customer service by gentleman with wonderful gray hair :) sorry forgot name All = FANTASTIC!!!LYNNETTE K.
I like self checkout, and even I didn't use the self check-in, I believe it would have been just as efficient and easy.Kevin H.
I'm a returning customer who originally walked in years ago. I come back to this location because everyone is so helpful, professional, and friendly. I'm so thankful for all of the people working at this location. Great selection of personality and professionalism.Christina B. | Premières impressions
I was overcharged. When I picked up the Truck, I told the rep I did not want or need the Safe Move Coverage. After receiving my Receipt by email, I discovered I had been charged $14 for the Safe Move Coverage, a coverage I declined. Like I said, I was over charged.ROBERT M.
Nothing. Always friendly and very nice.Lisa R.
Helpful, organized, efficient. You made the entire process so easy and stress-free. We are downsizing our parents so that is stressful enough. Thanks so much for your help!Candace T.
I used the 24/7 process, which was very lengthy, slow and unclear. In the future, I will just work with the man at the front desk.Kelly M.
Le client n'a pas laissé de commentaire.Alicia W. | Online Move In
Le client n'a pas laissé de commentaire.CHARLES O.
Excellent customer service. steve and Jim go above and beyond to make sure your expectations amd needs are met.CHARLES O.
Le client n'a pas laissé de commentaire.Parthiban S.
Le client n'a pas laissé de commentaire.CODY Z.
Le client n'a pas laissé de commentaire.STEVEN D.
Friendly peopleDOUGLAS D.
This location and the people that worked there were wonderful. I was frustrated that the corporate u haul rescheduled my appointment without running it by me first though.SHANNON G.
We had a wonderful experience. We got in and out quickly because the employee (I'm sorry I don't remember his name) knew we were in a hurry and helped in a huge way. We are very appreciative of him!!NANCY CHILDRESS M.
Steve was incredibly helpful!JOHN W.
Need to retire trucks at 115k milesGreg G.
Le client n'a pas laissé de commentaire.John D.
The customer service at the location was amazing, the people gave me a warm greeting and listened to my questions and answered every one of them. Great staffJEFFERY P.
Le client n'a pas laissé de commentaire.KYLE A.
Thanks for your efficiency!NANCY M.
Le client n'a pas laissé de commentaire.BRUNO S.
Le client n'a pas laissé de commentaire.Ting-Chou L.
Le client n'a pas laissé de commentaire.SREEDHAR R.
My original drop off was supposed to be College Station Texas when o tried to drop off my truck and transport customer service ( Daniela who hung up on me two times) I was to drive 45 miles south to Brenham Texas to drop it off. But after my wife called back we were to drop it off in Austin TexasJAIME A.
Let me start by saying â€œTHANK YOUâ€ to David. He was AMAZING in getting me all I needed to get my son moved in his apartment. I called around everywhere for a truck and I get here without a reservation and he made it happen. Customer service was spectacular and I had just had surgery a few weeks ago and could do no lifting so he even walked out and put the dally on the trick for me. Thanks David for being there and all your help.Trina G.
Nothing at this time. From the representative to the truck - all was perfect.Lawrence M.
Le client n'a pas laissé de commentaire.Nancy S.
Le client n'a pas laissé de commentaire.EMMA L. | Premières impressions
Le client n'a pas laissé de commentaire.Bindia S. | Premières impressions
Le client n'a pas laissé de commentaire.DHIRENDRA G.
I filled up the tank back to halfway but apparently I was off by what appears to be 1/16th..... My choices were either pay overpriced fuel charge for the convenience of filling it up OR Fill up past halfway and opt to not be reimbursed. Pretty shitty choices. I also dropped the truck off and it was busy so I parked it in the lot where I picked it up instead of the drop off area. The guy who helped me just kept giving me a lot of grief about not leaving it in the right spot. I told him it was busy and I would be parked in traffic but he just brushed off my concerns and said I was wrong. Won't be returning to this location.Kevin K.
Excellent service!Donna N.
Nothing everything was really great!Andrea F.
Le client n'a pas laissé de commentaire.Rick R.
I had several issues with the 24/7 app. I had to wait 15 minutes to get approved, seems to me it would better if this could be done before I am actually picking up the truck. I couldn't even use the app to drop off the truck because it would not let me advance past the mileage photo section. There also seemed to be connectivity issues.Andre R.
Le client n'a pas laissé de commentaire.Dixon G. | Premières impressions
Le client n'a pas laissé de commentaire.Deborah G. | Online Move In
Le client n'a pas laissé de commentaire.LEON B. | Online Move In
Wonderfully friendly owners and staffRon H. | Premières impressions
David and Kim were very friendly and competent!GEORGE G. | Premières impressions
Staff is extremely helpful. I could not be happier.Peter V. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES & JEANETTE G. | Premières impressions
Le client n'a pas laissé de commentaire.Stephanie M. | Online Move In
Booking was great, very easy, and the unit was clean and move in ready. However there is only 1 elevator to get the the second floor and 4 other people were all trying to use the elevator to get to their storage units, so I had to use the stairs until a spot open. This made thing way more difficult and it took far longer. Also the website was not working so dropping off the uhaul it shows we we were another day late when we got the truck their before the cutoff.Ryan P. | Online Move In
Le client n'a pas laissé de commentaire.Ross C. | Premières impressions
The owner Steve was very friendly. The associate that was helping was amazing. I wasn't sure what size storage I needed and he showed me several options. I will definitely recommend this facility to anyone asking in the 620 Austin, Cedar Park area.Eric B. | Premières impressions
Thank you for always being so helpful and friendly. Entire staff in both locations (Cedar Park and 620/Anderson Mill-Austin) have been very kind.Leslie C. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey R. | Premières impressions
Great friendly people.PETER C. | Premières impressions
Kim and Steve are awesomeKraig S. | Premières impressions
This is the best run uhaul operation I’ve ever used!Stuart B. | Premières impressions
The onsite property managers were awesome to deal with... quick and easy! Really nice people!Stu B. | Premières impressions
Le client n'a pas laissé de commentaire.James S. | Online Move In
Rod was very helpful in assisting me with renting me a storage unit. He was very knowledgeable and friendly! corinna r. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!