Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Stop trying to get people to use an app for a service they typically dont use often
Marlouise Childress
Évaluation :
4
Le client n'a pas laissé de commentaire.
rashaar faniel
Évaluation :
5
Very nace in here speak spanish is very good for me thank atención por la señorita que habla español excelente un millón de gracias excelente gracias y me gusta la locacion
Wilver Lopez
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL REDMAN
Évaluation :
4
Le client n'a pas laissé de commentaire.
Katandra Pradia
Évaluation :
5
Directions towards /pointing to the key drop off box.
Lynn Maxwell
Évaluation :
5
S.O.
Tonisha Woodard
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jordan Boutte
Évaluation :
5
Le client n'a pas laissé de commentaire.
Courtney Brown
Évaluation :
2
I had to unnecessarily move earlier then except due to one of your male employees I was given a truck I guess for a negotiation. I feel rushed due to this unnecessary incident. If I'm unnecessarily charged after I was told by two U-Haul managers that the fee will be waived. However y'all keep charging my card or sending me receipt after our discussion. I can't keep my mouth shut especially if this was only offered to put me in debt. Knowing the reason I really had to leave my unit early. The manager at the location was nice and nothing but unstanding very helpful. Just hope and pray their have better staff tg
Daisy Robinson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
shauntraniece wa mccray
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TAEJA FRANKLIN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
diego perez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrick Myer
Évaluation :
5
Great People, Great Service!
Charles Probst
Évaluation :
5
Le client n'a pas laissé de commentaire.
melisha longmire
Évaluation :
5
Corey was great !
Isaiah Kuykendall
Évaluation :
5
Thanks
endy onye
Évaluation :
5
Thanks
endy onye
Évaluation :
5
n/A
EVELYN WALLACE
Évaluation :
5
Thank you Corey you always make it easy for me and I appreciate that 😁😌
Alissa Robinson
Évaluation :
5
Excellent
DENIS CASTRO
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leo Montoya
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRANDON CROWDER
Évaluation :
3
Please make sure you are told correct information. Was told that we have five days to return rental however was told by drop off that it was one day that we have to return but allowed 5 days. Information was not explained correctly
jaquaris bryant
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tristan Ntahondenga
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cassandra Craig
Évaluation :
5
Le client n'a pas laissé de commentaire.
Krissinda Richards
Évaluation :
5
Le client n'a pas laissé de commentaire.
Janessica Cooper
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kathlene Calais
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kamie Rhodes
Évaluation :
5
Le client n'a pas laissé de commentaire.
john bullock
Évaluation :
5
Le client n'a pas laissé de commentaire.
Connie Banks
Évaluation :
5
Great working staff
Christopher Fuentes
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa Alfaro
Évaluation :
4
Le client n'a pas laissé de commentaire.
abel solis
Évaluation :
5
Le client n'a pas laissé de commentaire.
jessie xyllano
|
Premières impressions
Évaluation :
5
S.O.
JAMERYOUS WADE
Évaluation :
3
Fix the gas gauge
It wasn’t correct and I’m being over charged
Daisy Robinson
Évaluation :
5
Very good customer experience 5***** s
PAUL KEMP
Évaluation :
5
Love U-Haul and their employees. Everyone so friendly
Connie Richardson
Évaluation :
3
The facilities card readers were difficult to operate. Temperature was always on the top side in the summer. There wasn't enough lighting to see inside the storage unit.
William Sharpley
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tracy Simon
Évaluation :
5
Wonderful service
Andrea May
|
Expérience générale
Évaluation :
4
Representative was fast and professional
Tiya Brumfield
Évaluation :
5
Great job you guys!
Amazing customer service at both locations I went to.
Anthony Johsnon
Évaluation :
5
Helpful people
JOHN BEDFORD
Évaluation :
4
discontinue ID scanning using customer phone
ruby john
Évaluation :
5
Always Professional and Courteous
Coletta Smith
Évaluation :
5
Going and coming staff was very professional and helpful thank you
crystal harris
Évaluation :
5
Le client n'a pas laissé de commentaire.
Latonya Walls
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pedro Estrada
Évaluation :
5
Le client n'a pas laissé de commentaire.
Towonna Johnson
Évaluation :
5
Perfect
James Johnson
Évaluation :
5
Justin was very helpful and friendly
Cleber Dasilva
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keith Mcnew
Évaluation :
5
Le client n'a pas laissé de commentaire.
Catrina Lewis
Évaluation :
5
This is my 2nd. Time renting a truck from U-Haul, I love it. Seriously I don't have any comment on how will you improve for the next customer, basically everything was great.
Maher Bashawry
Évaluation :
5
Staff was friendly and professional. No improvements necessary.
Terri Osborne
Évaluation :
4
Manager at Richey facility is Outstanding Manager. He was very helpful, informative and considerate. Rare find these days!
Beth DiPietro
|
Expérience générale
Évaluation :
5
Herman provided excellent, punctual service!
ERIKA GRIFFIN
Évaluation :
5
The man that helped me was extremely helpful
Donna Washington
Évaluation :
1
Fire the guy that refused to help.
TRINI CHARLTON
Évaluation :
5
Le client n'a pas laissé de commentaire.
Courtney Slaughter
Évaluation :
5
Le client n'a pas laissé de commentaire.
Naomi Key
Évaluation :
5
Nothing to improve. Cory was professional and good at his job. I appreciate his hard work.
Greg Wheeler
Évaluation :
3
Le client n'a pas laissé de commentaire.
Cody Mills
Évaluation :
3
Le client n'a pas laissé de commentaire.
Angel Guzman
Évaluation :
5
Your storage was very safe for myself/family. I was concerned at first of any type of bugs or animals getting into the facility. You/ your staff keep a very neat and clean facility there were no bugs or any type of animal was seen of no kind. Will continue to use your facility in the future if needed. Your staff was also very nice. Merci.
Connie Smith
|
Expérience générale
Évaluation :
5
My experience was above excellence! From the time I stepped out of my Uber I was truly treated like I mattered. I was given water without having to ask and I would most definitely be returning to this location. Thank you so much for your kindness.
Clydia DeVane
Évaluation :
5
Great excellent service
Traion Williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth Baliey
Évaluation :
5
No complaints..... Your general manager Corey weaver did a fabulous job of explaining the haul rental. I highly recommend this site.
karla velasquez
Évaluation :
5
Le client n'a pas laissé de commentaire.
LARRY JOSEPH
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shelly Martin
Évaluation :
5
The guy corey was very helpful. He was very understanding because i was rushing for work. He got me in and out with no problem very good service
Linda Butler
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jasmone Clark
Évaluation :
5
Keep up the Great Work!
Justin is a cool guy with a great attitude and work ethic
Montra Moore
Évaluation :
4
Le client n'a pas laissé de commentaire.
Richard Windham
Évaluation :
5
Fast and easy. Affordable and Excellent service 👌 👏 👍 😀
Melissa James
Évaluation :
5
Le client n'a pas laissé de commentaire.
morris jones
Évaluation :
5
Great people fast service no problems!! Thanks!!
JERAMIE FELICIANO
Évaluation :
5
The staff was very helpful
jeff sipes
Évaluation :
5
Le client n'a pas laissé de commentaire.
astra phillip-friday
Évaluation :
4
Took a long while in line
wyona willis
Évaluation :
5
Both guys that helped me were super friendly, knowledgeable, and helpful. The process was so easy, and I was out super quick. All around a great experience with this location!
Kai Ballard
Évaluation :
3
We returned the equipment and the gentleman there told us that it was gonna be just one day. However a lady over the phone charged us for an extra day even before the equipment was returned. I hope someone can help us to solve this matter
Alejandro Gallardo
Évaluation :
2
I have rent from U-Haul in the past. This was the worst experience I have ever had with U-Haul. I was not able to do what I needed to do because the truck was not in good condition. The driver door would not close someone would have to go outside and push the door closed, I took the truck back to the location and I showed the guy at the location the problem
Sharon Williams
Évaluation :
5
Employee was fast, efficient, and courteous.
Derrick Stroman
Évaluation :
5
Nothing that I can think of all good so far..
wallace vellon
Évaluation :
5
The guy who help us has excellent customer service skills. Unfortunately, I can't remember his name.
delvin criner
Évaluation :
5
Le client n'a pas laissé de commentaire.
Simon Cleveland
Évaluation :
5
Le client n'a pas laissé de commentaire.
jose zavala
Évaluation :
5
The staff display total professionalism and I really like that.
DONNITA MOHAMED
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ricardo Rodriguez
Évaluation :
5
I had prepaid for a furniture dolly the week before, but one was unavailable when I went to pick it up.
jeananne onstayan
Évaluation :
5
The guy working the counter was great and very knowledgeable. The interior of the truck was really clean too. My only complaint were the two non-working usb plugs in the dash. So I wasn't able to keep my phone charged, which I was using for navigation from Houston back to Northwest Arkansas. This happened to me a few months ago making the same trip in a similar 26' foot truck (from a different UHAUL location in Houston), were both usb plugs did not work too. Are they disabled on purpose? The usb plugs are the only way to charge your phone since there are no longer lighter plug-ins in trucks. Lesson learned, for $20 I purchased yesterday a power bank (portable battery charger) that will keep my phone charged for the 9 hour drive.
Clayton Bronson
Évaluation :
5
I was not informed and it was not on or in the truck that after a week the $19,9 goes to $89 a day
That was a very Shocking Surprise
Ron Beard
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shandy Adelman
Évaluation :
5
Le client n'a pas laissé de commentaire.
peter Dumas
Évaluation :
4
Le client n'a pas laissé de commentaire.
Renata Wallace
Évaluation :
3
La señora que me atendió , tenía mala cara 😓, si tienes un mal día no vallas a trabajar a pasar esa energía negativa a los demás , espero mejore el servicio al cliente gracias
I went in the day before to reserve and prepay for box truck rental. ...only to be told it wasn't possible, however my granddaughter could simply call me and I could give the credit card number over the phone. When she attempted this, the manager Corey said Absolutely Not! I am 50 miles away, senior citizen, handicapped and unable to get there at 7:30 a.m. to show my card. I am furious by this change of policy and will tell my friends Do Not Go There!!!!
marissa bentley
Évaluation :
5
Everyone is so helpful and friendly ….. Best location I’ve dealt with thus far.
Virgil Colvin
|
Premières impressions
Évaluation :
5
The staff were friendly and extremely helpful. Thank you, I will definitely use uhaul again because of the customer service quality at this location
Sharon Delaney
Évaluation :
5
Everything worked out well for me
simon brumfield
|
Premières impressions
Évaluation :
5
Everyone was friendly and went above and beyond to make sure I was satisfied.
Virgil Colvin
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rosella Joseph
|
Premières impressions
Évaluation :
5
Corey really change the mood of my day.....I was recently locked out of my apt and I was very stress out but when I came to get my truck just the service he gave made everything a lot better thanks Corey sometimes a little goes along way
LaPortia Baldwin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Garley
|
Premières impressions
Évaluation :
3
The expensive
CYNTHIA RANDALL
|
Premières impressions
Évaluation :
3
Average only because of how you pay one price but when you’re finished they always seem to take out more.
CYNTHIA RANDALL
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
toni russell
|
Premières impressions
Évaluation :
3
The actual storage unit was not lit . It was hard to see without a flashlight. My storage unit had rat droppings and nest built inside of it as well as rat droppings on my furniture
Lisa Thomas
|
Expérience générale
Évaluation :
5
All was well, great courtesy service.
Connie Smith
|
Premières impressions
Évaluation :
5
Corey is excellent and professional
DAWANA OLLIE
|
Expérience générale
Évaluation :
5
I was having a moving crisis, and Corey Weaver genuinely came to the rescue and saved me from all my cares and the hassle of finding a storage unit. He is loving caring and truly has a customer's best interest in mind. The forklift driver staff member who was on duty with him was also so kind, helpful, and friendly! On my actual move in day, the owner made my move in easy and convenient, and he honored the reservation the GM reserved for me. Merci
Whitney Hatter
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angel E Cordero
|
Expérience générale
Évaluation :
5
Corey was very professional and accommodating
Daija Massey
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lane Sparks
|
Premières impressions
Évaluation :
5
They were so helpful to me. They even helped me with putting my stuff in storage. They were perfect.
Jamie Smith
|
Premières impressions
Évaluation :
5
Thanks for the time and help.
Kami Johnson
|
Premières impressions
Évaluation :
5
Merci
Keyera Mays
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
jasmin bradford
|
Expérience générale
Évaluation :
5
I've had my storage for 2 years never had any problems…. The staff is always friendly and very helpful love everything about them
kamilah dixon
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Howard Calvert
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
cynthia williams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
harrison beckett
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jermaine Eskine
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Courtney Cooper
|
Premières impressions
Évaluation :
5
I had a messed up contract and a messed up truck and auto transport and this location did their best to accommodate the miscarriage of Justice.
Derick Felton
|
Premières impressions
Évaluation :
4
Everybody at this facility went above and beyond for me very helpful even help me physically move things in . The gentleman Roseburt was very nice and extremely helpful. Overall definitely a 10/10 experience!!
Kastasha Coleman
|
Premières impressions
Évaluation :
4
This is my initial experience with using a storage and I hope that I can continue to see the great things that I have witnessed with Mr. Weaver and his team.
cassidy muhammad
|
Premières impressions
Évaluation :
3
cost too high
LAURA ANN YARBROUGH
|
Expérience générale
Évaluation :
5
Staff is excellent
Shonda Davis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Latoya Moss
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Levon Joseph
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
PARIS ROBERTSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alisha Blout
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Becky Hill
|
Premières impressions
Évaluation :
5
This Uhaul on I-45 and Richey has great customer service and the owner Melissa is the best she was a God sent
Sharnette Davis
|
Premières impressions
Évaluation :
5
5 stars
No Comments
Shazan Clark
|
Expérience générale
Évaluation :
5
Great Store
Thank You
Shazan Clark
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
HENRY MARION
|
Premières impressions
Évaluation :
5
The manager, Melissa, went beyond my expectations in my time of need. There are no words to express my appreciation! DB
Doretha Bentley
|
Expérience générale
Évaluation :
1
First off they lied about the price and continued to lie
Dawn Furlough
|
Expérience générale
Évaluation :
4
Great recommend
Heather Smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brenda Lewis
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
dyron jackson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
chrishonde love
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DEBRA NOBLES
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samantha Christopher
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
carollette allen
|
Expérience générale
Évaluation :
5
The Manger & Staff @ this location, made everything GREAT. Thank You.
Terry Carlie
|
Premières impressions
Évaluation :
1
Worst Uhaul store ever. The store owner (white. blonde hair, blue eyes, in 40-50s, hair in ponytail) is rude & unprofessional. I called the day before and the day of and her staff confirmed my auto transport is reserved and 100 % ready for me. I then call about an hour before my pickup time to inform the store I'm running a few minutes late and the owner says the auto transport is no longer available before disconnecting the call. I go to the store with truck & auto transport to get my stuff from the storage unit and the owner stops her staff from unhooking the auto transport for me (I said I would drive the car). I begged the owner to help me as I was already late to my destination due to her canceling my autotransport reservation at the last hour and therefore I had to also get new movers who took another hour. I was crying the entire time. Store owner wouldn't even look at me and yelled "get out of my face". I then called support and support called her. She yelled " you called corporate on me". Only then did she go to my truck but only stood there while my movers were unhooking the auto transport. They told her they need help as they never did this before and she still did not bring her staff to hook or unhook the auto transport. At the store counter I told her I need to check out only to then find my storage unit is still active the next day.
JENNY EVANS
|
Expérience générale
Évaluation :
2
The representative was very rude, referring to me as oh boy dude instead of my name, eating food while trying to assist me, and did not know how to close out, an account was very unprofessional, no professionalism at all and none of the employees greeted me
Jeremy Harris
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTON HIGGINS
|
Premières impressions
Évaluation :
3
Moved from Oklahoma to Houston and the only problem I ran into was they couldn't accommodate the big storage I needed and the two that they gave me was still small. I had to pay to get another storage. Other then that it was good
Kisha Brown
|
Premières impressions
Évaluation :
5
Melissa, Tierra, exceeded my expectations with there kindness and overall help with my situations. Other staff was professional and helpful as well.
Doretha Bentley
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Natallya Ferrell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristie Adams
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
carollette allen
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alex Stanfield
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
cheryl jackson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jakeisha Morrow
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharlotte Ross
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deshara Jackson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LaTanya Forney
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sampath Yerramsetti
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
traquoi moore
|
Expérience générale
Évaluation :
1
Tacky rude employees they all tell you different rules
JACOB LEIMER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANA TRISTAN
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
eric rhule
|
Premières impressions
Évaluation :
5
Thanks
LIONEL BALDWIN
|
Expérience générale
Évaluation :
5
Service was fast, convenient, and your staff was very professional.
Doretha Bentley
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
1960 Pharmacy
|
Expérience générale
Évaluation :
5
Thanks to Cody, Ms Penny, and Crystal for all their help.
CIERRA MARIE HODO
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
miguel moreno
|
Expérience générale
Évaluation :
5
Great people
Shaqavia Parker
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
crystal smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Auleen Young
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARK BARNABA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TA NAIJANAE MARSHALL
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Melanie Holiday
|
Expérience générale
Évaluation :
5
Christina is always amazing
LAUREN JONES
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
OMAR BAIRES AYALA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Luis Nieto
|
Expérience générale
Évaluation :
1
I was very unsatisfied because of the way my auto pay all of sudden was messed up.They tried to say I was the one who had the issues was not true.The staff was not helpful at all and asked me to remove my things. I need to have some fees paid for my bank account.. I am very unhappy because I had been there for almost 2 years and all of sudden I began to have issues. I have not had anywhere to live for that long and now I have to find somewhere to put my things.Very unhappy
FRANCHESTA COLLINS
|
Expérience générale
Évaluation :
5
Good customer service
Reginald Ward
|
Expérience générale
Évaluation :
5
Good customer service.
Reginald Ward
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Trishana Anderson
|
Premières impressions
Évaluation :
5
The staff was always helpful and polite.
trina carter
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LaTanya Forney
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Juan Gutierrez
|
Premières impressions
Évaluation :
3
Slow to wait on customers. Line was to the door with no since Of urgency from staff
Reginald Andrews
|
Premières impressions
Évaluation :
5
Cody is awesome! He was beyond willing to help my wife and me as far as service is concerned. He especially cares for veterans. I without a shadow of a doubt recommend Uhaul services from Cody at 16405 I-45. He's willing to work with anyone and takes pride in servicing customers. Truly a Godsend. Thanks a lot.
sidney goldsby
|
Expérience générale
Évaluation :
5
Thanks! So much” to your staff for all your help.
Thomas David
|
Premières impressions
Évaluation :
5
Teamwork was very evident
LIONEL BALDWIN
|
Premières impressions
Évaluation :
5
Muy buem servicio al cliente
Gil Castillo
|
Premières impressions
Évaluation :
5
Trinity was so helpful Friendly I love this location so far you need more guys like him
ERICK FALKENHAGEN
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Larhonda Adams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Woods
|
Expérience générale
Évaluation :
5
After renting a 15 foot van and a car transporter trailer 3 weeks ago from Las Vegas into Houston, again store manager at this location came through with a superb customer service for our rental accommodations. Cody please continue your excellent personality and work ethics, you deserve the "EXCELLENCE AWARD OF THE MONTH, DISTRICT OR YEAR". We will continue returning back for more rentals. Thank You, Rosita Macek
Rosita Macek
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Fard Sims
|
Expérience générale
Évaluation :
5
Cody (General Manager) at 16405 I-45 in Houston was very helpful when we had returned our rental of the 15 foot moving van and the auto transport trailer. During our move from Las Vegas to Houston, TX. Cody basically showed us his concerned about our well being during our experience when we encountered a tire blowout on the auto transporter and having to sit and wait for 5 hours in the scorching heat of Texas. Customer Service that Cody provided us was 110 % satisfactory and he needs to be cloned 10 times. Other than that, we don't want to elaborate more on our experience during our multiple calls for roadside assistance and the long wait that we endured. Rosita Macek
Rosita Macek
|
Premières impressions
Évaluation :
4
I have an inside unit and there was nothing to prop the door open when moving in. Made it a little difficult. I would suggest adding kickstand to the bottom of each door on the inside to help keep the door open.
Saundra Lartigue
|
Premières impressions
Évaluation :
5
I can definitely appreciate the great leadership and customer services under the Store Manager Cody & he's team. Respectively E Jones
Erika Jones
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Amenta Terry
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
John Beechem
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TARA WESLEY
|
Expérience générale
Évaluation :
5
Very clean organized location. Staff excellent 😊👍
Tammy Smith
|
Expérience générale
Évaluation :
5
I had no problems at all. My unit was clean, spacious, and even had rodent protection. Cody was really nice and expedient during check in, and the check out was quick and easy. This was important to me because I was storing items that belong to my recently deceased relative. I was already emotional, and Cody made this part of the transition smooth. Thank you very much!
France Bynum
|
Expérience générale
Évaluation :
5
Cody E. knew his business. He was very polite and made the experience quick and easy. I really appreciated that. Merci!
France Bynum
|
Premières impressions
Évaluation :
5
This is my second time coming to rent a storage unit. Ava provides great customer service and makes sure she explains everything from beginning to end. She works diligently to get you in and out. Thank you for providing promising and great customer service.
Darian Alexander
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Mary Rodriguez Lugo
|
Expérience générale
Évaluation :
5
It was easy to reserve my unit online and it was ready to go when I arrived!
Cassandra Abney
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dana Nelson
|
Expérience générale
Évaluation :
5
Too many cars parked by employees at the exit gate key board. You have to get out of your vehicle and run back to exit the property. I consider this a real safety issue. They should park up front in parking spots not at the exit gate. Same cars everytime.
Calvin Ray
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Fard Sims
|
Premières impressions
Évaluation :
3
Good customer service!!
Michael Joseph
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
janice dockery
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Satterfield
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kadeidra Cole
|
Expérience générale
Évaluation :
5
Ms.Ava was very nice and I really appreciate her taking her time with me and family she really made me comfortable and it was a pleasure.
Dana Nelson
|
Premières impressions
Évaluation :
3
Prices to high... Found another storage same size and half the price with insurance
Carol DEROUEN
|
Expérience générale
Évaluation :
5
I loved the Team! Very Respectful, Friendly & Professional.Each one had helpful information & tips in regards to my visit & needs. Grateful I chose this location.
shirley hester
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Galelyn Dart
|
Expérience générale
Évaluation :
5
General manager Ava is get her employees are kind and very helpful wonderful customer service thank you for all your help
Enika Marlania
|
Premières impressions
Évaluation :
5
They were nice, the Manager was very helpful and understanding.....
Yolanda Davis
|
Expérience générale
Évaluation :
5
Everyone there was so helpful and nice best experience I've had . It's like they were my Guardian Angels our father god sent to me and my children! Thanks a lot I appreciate
April Brown
|
Premières impressions
Évaluation :
1
I'll never use u-haul off 45 and Richey rd again they are money hungry. One employee pockets some customers money
Martica Bailey
|
Expérience générale
Évaluation :
5
Ava is always a pleasure. Very professional and cares about her customers needs
Sharina Smith
|
Premières impressions
Évaluation :
5
The lady who helped me yesterday was very professional. I really appreciated her kindness.
Freddy Jordan
|
Expérience générale
Évaluation :
5
Excellent service à la clientèle
Jorge Orozco
|
Expérience générale
Évaluation :
4
I needed a storage unit close to freeway and Ms Eva was able to help find me a recently moved unit with easy access. For over a year I had no issues. Thank you for everything.
Leslie Lopez
|
Expérience générale
Évaluation :
5
This facility is one of your BEST!!! I might add it is managed extremely well...
Linda Basile
|
Expérience générale
Évaluation :
5
Ms. Ava and the staff are very friendly and provide great service!
Stephanie Adams
|
Premières impressions
Évaluation :
5
Very good customer service and very polite
TANEISHA DEANN
|
Premières impressions
Évaluation :
5
Ms. Eva Davis, is a great manager! Very professional, kind, respectful. Eva, met all of my concerns in a timely manner. Her smile lights up your day! Staff went above and beyond the call of duty.
Regina LEWIS
|
Expérience générale
Évaluation :
5
The staff was always helpful and anytime I had a question they were there to help I would definitely recommend them
Reginald Simmons
|
Expérience générale
Évaluation :
5
Great attitude, great service, professional performance
Freddy Jordan
|
Premières impressions
Évaluation :
5
Wonderful customer service
cynthia charles
|
Premières impressions
Évaluation :
5
Excellent service and perfect smart manager Thank u everything she don.
Aklilu Megisteab
|
Premières impressions
Évaluation :
5
Ava was very helpful
BRIAN LLOPIS
|
Expérience générale
Évaluation :
5
Merci
meya stamper
|
Expérience générale
Évaluation :
2
We were robbed twice from this location. They obviously need to up their security game. We might as well have just parked in an abandoned parking lot for free.
Brian Bulger
|
Expérience générale
Évaluation :
5
Ava was the best always willing to go above and beyond.
Deborah Murphy
|
Expérience générale
Évaluation :
3
Richey staff ok....Ubox people need to get stuff togrther....
Barbara Larue
|
Premières impressions
Évaluation :
5
Ava took care of my need
Marvin Harris
|
Premières impressions
Évaluation :
5
I was professionally greeted Davis. She provided information and made me feel secure about storing my possession. The storage was clean as well as the surrounding ground. I recommend this location.
Helen Pradia
|
Premières impressions
Évaluation :
5
Moving is stressful, but the representative that assisted with my reservation made the process a breeze, and had a great attitude. Thank you so much!
Cheryl Langston
|
Premières impressions
Évaluation :
5
I love this storage location and if I ever needed another storage, I would only come back to this one!
TANYANIKA TAYLOR
|
Expérience générale
Évaluation :
5
Ava is the Best!!!! Great facility, friendly and professional staff for the two years I was there!!! Thanks for your services!!!!
DEBBY TUCKER
|
Expérience générale
Évaluation :
5
Ava was a sweetheart and offered great customer service!
Ronisha Blanks
|
Expérience générale
Évaluation :
4
Had a relatively minor problem w a leak in the unit. Manager was concerned and will check it out. She offered to help with filing a claim. I appreciate her assistance.
Margaret Doiron
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.