Évaluations des clients U-Haul Moving & Storage at Jolly & Cedar

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Jolly & Cedar

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Dawnmarie C. le

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Le client n'a pas laissé de commentaire.

Franciscojavier G. le

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The young man (*Manager*) went above and beyond to help us get on our way in a timely manner! Will definitely return to this location and refer family & friends! *Sorry I can't remember his name *

Colin L. le

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Le client n'a pas laissé de commentaire.

Matt H. le

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I thought it pulled hard for the size and wondered if the brake was not fully releasing.

Robert M. le

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The man who installed my tow dolly was a very pleasant and capable young man. He has outstanding people skills which I believe will translate to outstanding leadership skills. I hope that he is given opportunities to advance. The other gentleman with a very memorable beard and handlebars was also very pleasant and helpful. A great experience overall. Thanks

Amanda C. le

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This was the most horrible experience I've ever had. I rented a 15 ft truck for a long term job. I have 4 days left on the job. Last night at 10pm I picked up my husband and 6 year old autistic son and we stop at the convenience store. Out of the blue a man from uhaul comes beating on my window scaring me and my son half to death. He states I dontnhave a rental contract and that the truck is reported stolen. This truck was rented on a business credit card and I was told I would be billed upon return. He states I was supposed to pay daily and that they have collected no money and I need to get out of the truck now so he can take it back. He calls customer service and I speak to the customer service lady and she says I have until October 21 at noon. He then hangs up and tells me police are on the way and we need to get out. Needless to say this incredibly rude man leaves us 3 on the side of the road 15 miles from home with nothing. He wouldn't let me get my tools out of the truck or anything. Mind you thos is ALL ON VIDEO. Quality dairy stores record their parking lots and I have confimed that it is indeed all recorded last night. Now I have no tools, no truck and have breached a 30,000 asbestos abatement job if I cant be there tomorrow am. I have never been so angry in my life. This man shouldn't be allowed to manage anything.

Margo S. le

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Le client n'a pas laissé de commentaire.

Sarah W. le

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Le client n'a pas laissé de commentaire.

lakita H. le

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Le client n'a pas laissé de commentaire.

David D. le

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I told them I would return a trailer after hours and was told where to park it. After doing so and returning to my house I learned of a more formal online procedure I was supposed to do to save me a $20 after hours fee. I was not verbally informed about this at any time.

Ron L. le

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Le client n'a pas laissé de commentaire.

Brett S. le

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Le client n'a pas laissé de commentaire.

Ami L. le

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The guy who checked me in was very nice. His computer kept freezing and I couldnt do what I was suppose to he stayed calm and just worked threw it.

Eileen G. le

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Quick and easy drop-off.

Hunter P. le

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Le client n'a pas laissé de commentaire.

Travis W. le

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Le client n'a pas laissé de commentaire.

Mohamed S. le

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Mirror was broken didn’t do a walk through with me and I had already left

Dalemichael D. le

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Le client n'a pas laissé de commentaire.

Edward M. le

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Le client n'a pas laissé de commentaire.

Lee S. le

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Le client n'a pas laissé de commentaire.

Frank B. le

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Le client n'a pas laissé de commentaire.

Russell W. le

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Le client n'a pas laissé de commentaire.

Ava M. le

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Le client n'a pas laissé de commentaire.

JENNIFER L. le

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Le client n'a pas laissé de commentaire.

Tina D. le

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Le client n'a pas laissé de commentaire.

Dave D. le

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Find a new, faster way to check out customers. There were seven people ahead of me and it took 90 minutes. 25 minutes would have been too long.

Kendall D. le

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My experience was good overall except the windshield was dirty and sticky. Also, the steering wheel was driving my. I would use them again Deandre is great the manager/supervisor.

Steve F. le

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service and trailer were great

Timothy O. le

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Get a better computer system. The current one is not efficient.

Phylliselaine W. le

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My daughter and son-in-law returned the truck. It appears that all went well. No problems reported. I do appreciate that I didn't have to go with them, as I was extremely tired.

Richard M. le

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Le client n'a pas laissé de commentaire.

dave G. le

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Le client n'a pas laissé de commentaire.

Ellen D. le

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Smooth transactions, friendly staff and affordable.

juliana A. le

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Le client n'a pas laissé de commentaire.

OLIVIA H. le

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I have worked with this location in the past. Their customer service is outstanding and their facility is state of the art. I highly recommend them to all I know needing this type of service.

Linda D. le

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Le client n'a pas laissé de commentaire.

Toylisa A. le

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I chose this location because it says online storage access to 10pm. But after I pay and I'm leaving im told it's only til 7. got to pay to access to 10pm. So I will be leaving after this month

Aaron Z. le

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The staff was incredibly helpful and provided a great moving and storage experience!

Matt T. le

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The guy who was helping us had zero interest in actually helping us. He was on his phone the entire time. He got phone calls from friends and texting. It was obnoxious. Our unit seems good though.

zhuohao l. le

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Good

LARK B. le

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Automatic door into storage area isn't working properly; it would often be standing open or opening and closing on its own when I went to my unit. Anyone could have walked in.

Breonrawsean M. le

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Didn’t have one issues or problem with my service.

Marquisha R. le

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Everyone was very nice and helpful

joesph a. le

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Throughout my entire reservation, I spoke with U Haul employees who couldn’t seem to help me or take a rude tone. However, once I got to the Lansing store, they took the best care of me. They rock.

tonya j. le

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Great Service

LINDA A. le

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Thank you for being helpful and having friendly service with a smile.

MICHELLE C. le

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I am and have been extremely frustrated with my storage experience at this location over the past 13 months. I have been and am currently being treated with disrespect as a customer.

lakita h. le

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Only one customer service reps in the store in Indianapolis on Michigan rd. He wear dreads and his customer service was less to be desired. Very flip in his interaction with me, and argumentative loud

Jane S. le

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Very accommodating and friendly staff. A very good experience. Would recommend.

Julia T. le

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When I made my reservation I wasn't notified that the truck had to be returned to the exact place it was rented from. I was only told a time, that needs to be updated with all agents making reservati

Jane S. le

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Very nice customer service.

Kim F. le

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We have removed out belongings thank you for keeping them clean dry and safe. Sincerely the farnsworths

Jamarria C. le

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Thanks have a great day

Keegan L. le

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I have been using this location often over the past 4 years since I am a college student and move often. My most recent experience has been a pain and is still not resolved properly by the staff.

Mara S. le

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Easy and convenient. We even had some issues with cancelling our reservation and they helped us to clear it up.

CINDY T. le

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You guys are doing great and I really really enjoy renting with you guys and you guys are helping me out with everything that's been going on and preventing my ex from my info about me n my unit

Debra V. le

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The woman who helped us was very customer focused and did a great job helping us and others.

SUMIT S. le

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Would recommend!

Ashley P. le

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2nd year with you and everything was great!

Andrew G. le

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Great staff. We'll run UHAUL operation.

Sue D. le

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No complaints!

Daniel M. le

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everything went well.

Rita P. le

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James was extremely helpful and very courteous! Will recommend friends and family!

shota h. le

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It was good.

gideon l. le

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Thank you for helping us on short notice

Michelle L. le

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Very helpful Staff, Everyone I had encountered was so helpful, down to even helping find my keys, and I needed to change storage areas to a larger one! I would recommend them.

TYE D. le

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We were customers at the storage unit for over 4 years never really had any serious problems but one time with a lock being left on my storage unit after I paid but it was handled very professionally

Terry H. le

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I used these guys for U-Box delivery. They were ahead of schedule, which was very, very good for me. Prompt response on the phone. Willing to flex times and delivery. Very professional personnel.

Mike A. le

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I appreciated the free month of storage and solid customer service.

LEIGH ANN H. le

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Great service even though this was for a storage unit my sister used. Thank you.

LANE J. le

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Had unit #536 much longer than I ever anticipated. It has always been clean and well presented by appearance and service. Always felt safe. Good job. Regards, Max Pierce, owner, Lane Jessop Agy

michael j. le

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