The only thing is that office is not quite close enough to our location of lodging. Otherwise good.ROBERT J. | Premières impressions
Customer Reviews for U-Haul Moving & Storage at Lambert Rd
Pour nous contacter
La Habra, CA 90631
(On Lambert rd between Harbor and Euclid)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck was great. But dolly was broken. I didn't know that before I use because the employee just load the dolly in the truck before I checked itDONGRYUL K.
Le client n'a pas laissé de commentaire.KYLE P.
Le client n'a pas laissé de commentaire.Sunny F.
Le client n'a pas laissé de commentaire.ANGELLA W.
Great, friendly service. Best experience I have ever had at UHaul.MICHAEL D.
The truck had issues, pulling to the right and battery light was going off and on the entire time.KENNETH B.
Le client n'a pas laissé de commentaire.Dion D. | Premières impressions
Le client n'a pas laissé de commentaire.Tiffany A.
Le client n'a pas laissé de commentaire.RAQUEL B.
Le client n'a pas laissé de commentaire.NATHAN C.
Thank you for everyhing?Serena M.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.YASMIN W.
Le client n'a pas laissé de commentaire.DAN M.
They never answer the phone so it makes it hard to do a payment over the phone. The call is always forwarded to the call center . I've actually walked in on the phone just to see them sitting there doing nothing . Let's not talk about the rude customer service and the lies they tell you . I can go on and on but I'll stop . I've also called to speak with a DM he never called backKiesha J. | Premières impressions
Le client n'a pas laissé de commentaire.Tracy R.
Le client n'a pas laissé de commentaire.ARIANA E.
I had made the reservation at the Placentia (1 1/2 miles from home) location over a month in advance. Call the next day I have to go to La Habra (10 miles from My home). Not sure why U-Haul could not make it convenient for me, The staff at La Habra was great to work with.SCOTT K.
It was a smooth rental all the way from reserving the truck, picking it up and even the return.EDITH Q.
Le client n'a pas laissé de commentaire.MARIA Q.
Le client n'a pas laissé de commentaire.JOSE M.
Le client n'a pas laissé de commentaire.DAVID L.
Friendly staff and very helpful. Jennifer gave great customer service while helping me rent my U-Haul truck.Amanda S.
Le client n'a pas laissé de commentaire.GEORGE G.
Always a great experienceJUVENTINO S.
No improvement neededDENNIS L.
Le client n'a pas laissé de commentaire.GERALD R. | Premières impressions
Staff forgot to include Appliance Dolly in my order. After charging me for it.EDUARDO F.
Genuine customer focused team. Polite, clean, fast service. Equipment in clean, perfect operating condition. Asst confirmed my hitch, hooked me up, safety checked lights and off we went. 15 minutes in/out. Return was even easier. 100 % recommend La Habra, CA Lambert UHaulERIC B.
Front desk was very helpful.JOHN L.
I rented Uhaul's twice from this location. Both times, there was something wrong with the Uhaul's mechanically. The first time the steering was very loose that it was difficult to keep the vehicle straight and the second time the check engine light came on. Why do they keep renting unsafe and problematic vehicles?ALEX S.
Le client n'a pas laissé de commentaire.ERIK R.
Le client n'a pas laissé de commentaire.SCOTT P.
Le client n'a pas laissé de commentaire.GLENN H.
Friendly staff, truck was available on time. The electronics in the truck are fading however as they are hard to read in the sunlight. The truck is showing its age but did the job.Timothy N.
Maybe give better rates to contractors, who is using regular basis.KIL H.
Excellent and efficient service. Friendly towards customer. Checking online via UHaul IT needs work. Did not work with photo of drivers licenseTHOMAS K.
Le client n'a pas laissé de commentaire.DARREN H.
Le client n'a pas laissé de commentaire.NATHALIE B.
Better customer serviceJONATHAN C.
Le client n'a pas laissé de commentaire.SERGIO F.
The guys were super friendly and helpful. You have a great team working for you.MICHAEL S.
Nothing at allDAVID R.
Le client n'a pas laissé de commentaire.CHULHO W.
Le client n'a pas laissé de commentaire.Won S.
Able to drop the trailer off late. They had me checked in before I could even call the next day.Chris E.
Even called Brandon ex Mcp 715 co said service was great staff was helpful and friendly! Just the a UHaul Client should be treated ! Great job !COURTNEY S.
This is first time moving with U haul company. I was so surprised how not systemized this company is. When I have issues, its hard to get connected with customer service. I should expect to at least 30mins every single time when I call. And most of agents were saying different things on same issue. Its was really hard to solve issues. I dont recommend U haul for movingYire R.
Le client n'a pas laissé de commentaire.HERMANN G.
Excellent customer serviceGLORIA M.
Simply The Best!jimmy m. | Premières impressions
The representative that took care of us was amazing She was very professional even though the computer went down and the line was out the door I give her (10) ten starsRUBY S.
Le client n'a pas laissé de commentaire.VICTOR T.
AC on our truck was not functional.SIMON F.
Quickly handled, friendly, appreciate the excellent customer service!James L.
Le client n'a pas laissé de commentaire.Victor T.
The truck had no trash but there was grime in the cup holders and dashboard, somewhat dirty. Also the app would not let me finish the online drop-off after hours and caused much frustration. Workers were great!JENNIFER P.
Nothing, experience was great. The staff is very efficient. Amanda stayed over a few minutes after closing to make sure I could get checked in. Excellent customer service on her part, when she could have just left me to check in online. I truly appreciated her help!!Danny S.
Can't think of anything. The two young men who assisted me checking-in to rent a truck, and checking-out when I returned the truck were helpful and very professionalGREGORY S.
Le client n'a pas laissé de commentaire.William P.
Thank you for the quick and friendly service.Jennifer P.
The trailer we picked up was quite loud when empty, which made me nervous at first. But it did great once got it loaded up.Matthew M.
Le client n'a pas laissé de commentaire.ADAM H.
Le client n'a pas laissé de commentaire.DIANA S.
No commentKEVIN K.
They were amazing and they always have been.SEAN Y.
Destiny did a great job for us explaining the process. Thanks so much !MICHAEL S.
The vehicle was well maintained but could have been a little cleaner.HENRY M.
There were a lot of trucks here so it took some time to find the correct one. Once I found it everything went great. No problems.David K.
Nothing, everyone was on point and super friendly.LINDA P.
Customer service is excellent .I visited three times and each representative was extremely knowlegable, kind and helpful.Wow!! I hope these gentlemen are acknowledge for great work !! I will be coming back to this location .LAUREEN S.
Le client n'a pas laissé de commentaire.GLORIA L.
Person who helped me was really nice, she showed and explained everything I need to know. When I returned the equipment, the guy who checked me out was efficient and friendly.JOHN S.
11 of the 12 moving pad where not in the box. We didn't really need them and have not been charged for them So all in all, everything went very well.LORNA J.
Could open earlier.Sherman P.
Le client n'a pas laissé de commentaire.JESUS C.
Eddie was great! Wonderful customer service and went out of his way to make me feel comfortable during a pandemic.JULIE T.
Everything Was Great, Destiny The Manager Went Up And Above To Ensure The Best Experience Possible, We Had A Snag With Electrical, And She Took The Time Herself To Exhaust Every Avenue She Could.MICHAEL F.
Staff was friendly, the paperwork process was quick and easy to do.CYRENA G.
Drop off location was great!Jennifer L.
Le client n'a pas laissé de commentaire.LUCA L.
I was running late and got my reservation re scheduled an hour later day and they still had the 20ft truck available. On top of that as soon as I walked in I was greeted token care of and on my way. Easy drop off as well and got my receipt ASAP. Great experience great location great customer service!ALEJANDRO G.
Overall the service was nice, although as a first time user I would have liked more information/conversation from the personnelMADELINE M.
Just keep being awesomeSEAN Y.
Ms. Sayavedra was especially helpful when we picked up the trailer and the person who checked us in when returned the trailer was efficient. We've had extremely poor experiences trying to call into U-Haul and getting transferred to the corporate telephone line and waiting over 30 minutes to talk with someone. When we related this to Ms. Sayavedra, she gave us her cell phone number. This kind of customer concern really encourages me to continue to use this U=Haul location for my rental needs.Michael U.
Le client n'a pas laissé de commentaire.GLORIA L.
Truck is need of repair and maintenance. Windows do close properly so lots of loud wind and hot heat coming through. Front bumper broken so created a drag affect. Gas gage does not work properly. Ran out of gas on highway when it said there was still a 1/4 tank left.ROSANNE G.
The rep who who helped me was very knowledgeable, courteous and attentive to my needs. She was so helpful in checking me into my reservation and made the while process smooth, quick and easy. I returned the vehicle and she was there on top of things checking in the van and again, so easy. Will definitely recommend to friends this location because of her.Martin A.
Le client n'a pas laissé de commentaire.DEREK B.
Le client n'a pas laissé de commentaire.BRUCE P.
Excellent jobRussell S.
I had a great experience here, easy rental. Especially with Jennifer and Destiny's help. They were so kind and explained everything throughly.Amanda S.
Le client n'a pas laissé de commentaire.Wesley G.
Le client n'a pas laissé de commentaire.CYNTHIA S.
Le client n'a pas laissé de commentaire.LAWRENCE W.
Store and lot nice and clean. Store looked well stocked friendly and helpful workers.MARK S.
Le client n'a pas laissé de commentaire.JOSE Z.
None - flawless pickup and returnBrian L.
If the trailer connector does not work, u-haul should be ready to fix it.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.IVANJAKE D.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.MARIO I.
Le client n'a pas laissé de commentaire.EUNMIN O.
I do not like the key cards I wanted an outside drive up unit I got an indoor ground-floor unit and I had to go in the office three times to get my key to get the gate key re-coated Other than that yes I would recommend U Haul and yes I will use you guys again thank youSANDRA S. | Expérience générale
Le client n'a pas laissé de commentaire.ALFONSO C.
Le client n'a pas laissé de commentaire.KAP K. | Premières impressions
My storage unit got broken into. This is the only reason for the 4 star rating. The staff called me down to check my belongings. Nothing appeared to be taken. The rest of my experience was excellent.Michelle w. | Expérience générale
Le client n'a pas laissé de commentaire.RANDALL D. | Expérience générale
Le client n'a pas laissé de commentaire.Charles F. | Expérience générale
The staff was welcoming and professional.Armando M. | Online Move In
Not happyNANCY M. | Premières impressions
This isn't the best U-Haul I've used. To get to the second floor there is no elevator which is good when you got furniture. Also on the 1st floor you can consider those helpful carts ment to get you're stuff to the unit unless. To get to most of the bottom floor there is a step-down which makes the carts pointless.Tyler P. | Online Move In
Le client n'a pas laissé de commentaire.Jelani V. | Premières impressions
Having an elevator would have helped make things easier. Also, it would be more disability-compliant, too. Otherwise, I'm happy with the facility so far.Lisa C. | Online Move In
Destiny was great and wonderful to work with!! Super sweet and takes her time and is a joy to deal with!! She's the reason we do business with Uhaul. She is so genuine and just an amazing human being!!! Love her!Jessica S. | Premières impressions
Le client n'a pas laissé de commentaire.Robert R. | Expérience générale
Destiny is amazing. From the start of my rental to my move out date she was helpful and informative. If I even need any of your services , I will come back to this location just because of herPhilip G. | Premières impressions
The entire experience was a positive one. The staff was always helpful and friendly and I especially appreciated the hours and ease of access to my unit. Will definitely use them again.Pamela B. | Expérience générale
Le client n'a pas laissé de commentaire.Christine H. | Premières impressions
Le client n'a pas laissé de commentaire.cheri z. | Premières impressions
U-Haul employees are using my email for services not rendered to me. I am preparing litigation over this breach of sensitive informationPaola B. | Expérience générale
The process was easy and efficient! I was slightly confused regarding the check-in process, but the staff was super friendly and was able to help me! The facility appears to be very clean and secure, and I am confident that my belongings will be safe here. Merci.John C. | Online Move In
I have experienced insufficient and often rude customer service.JASON L. | Premières impressions
Le client n'a pas laissé de commentaire.Ted H. | Premières impressions
Very professional and convenient staff and hours were great!chad M. | Premières impressions
Le client n'a pas laissé de commentaire.Arnold H. | Online Move In
Makes no sense why the larger storage rooms are upstairs with no elevator.Kristen V. | Premières impressions
Destiny was professional and helpfulPedro T. | Expérience générale
I'm always treated like family at U-Haul . The company is all about being professional. The personnel at U-Haul are always willing to help.STEPHEN T. | Premières impressions
Le client n'a pas laissé de commentaire.teresa v. | Premières impressions
The place was always clean and my stuff was always safe. Great security system. The staff was friendly, helpful and very personal. I love you folks and thanks for doing an awesome job.VICTORIA G. | Expérience générale
Excellent and friendly serviceHONG P. | Premières impressions
Le client n'a pas laissé de commentaire.Patrick M. | Premières impressions
The service we recieved was excellent. No bad the card reader is not working.Timothy B. | Premières impressions
Easy process and excellent customer servicejeff p. | Premières impressions
Jennifer, Daniel and Klenise have been going the extra mile for me. I won't be moving out my belongings from my storage unit even though there are several Storage Companies that have lower rent.Sandra H. | Premières impressions
200 characters is not enough. Part time representative was poorly trained on the computer. I was lied to about my 24/7 access from Reservations. My space location is acceptable.edward m. | Réservation
Services supplémentaires à cet emplacement
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