Staff was very friendly and helpful.MICHAEL D.
Customer Reviews for U-Haul Moving & Storage at Leffingwell Rd
Pour nous contacter
Whittier, CA 90604
(& Santa Gertrudes)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Échange de bonbonne de propane
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
My only complaint is the windshield was dirtyROLANDO E.
Le client n'a pas laissé de commentaire.Angelica J. | Expérience générale
Had rented truck as self serve pickup thru app thankful it was during hours location was open as your u-haul app doesn't work it took selfie photo as required for pickup but camera would not open to take photo of license had this location not been open I would not have been able to get U-Haul truck and move my belongings out of apt by the required date this I found out later is a major issue with your app & renting a truck 24/7 . Fortunately the gentlemen that was working that afternoon was extremely helpful & quickly got my rental contract done & had truck ready in minutes . I do not remember his name unfortunately but he deserves a 10+ for his great customer service .SANDRA D.
They're Great at everything....except answering the phones. Otherwise, They're Awesome ðŸ'Œ ðŸ' ðŸ™Œ ðŸ˜ ðŸ„CYNTHIA C.
Le client n'a pas laissé de commentaire.Todd W.
The Vehicle's driver side door lock was not operational and after waiting some time to speak with one of the employees at the facility they confirmed they were already aware of the problem, but still sent me out in the vehicle. Further, the vehicle had a check engine light and a TPS monitor light on. The vehicle should have been addressed before putting a customer in it. Very disappointing.Scott K.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.Vladimir A.
Le client n'a pas laissé de commentaire.TERESIA A.
I was really satisfied with how you treat your customers. Keep up the good work. Merci.Aureo L.
Took an extra long time to return the truck I rented, waited almost 45 minutes for somebody to help me.Dennis T.
Le client n'a pas laissé de commentaire.LAURIE W.
Sebastian- was friendly and helpfullJAIME R.
The experience overall was great. The employees were friendly and made the process quick and easy.FRANCISCO E.
great service , thank youMARLA E.
Le client n'a pas laissé de commentaire.LEOPOLDO C.
Le client n'a pas laissé de commentaire.MARCOS N.
Good personalARCADIO V.
Le client n'a pas laissé de commentaire.MARIA M.
Super friendly and professional staff. In, out, and return without a hiccup. Love this place, would recommend to everyone with zero hesitation!Larry C.
Very good serviceGERONIMO L.
Le client n'a pas laissé de commentaire.rigoberto B.
Le client n'a pas laissé de commentaire.JORGE E.
Le client n'a pas laissé de commentaire.CHARISMA W.
Friendly staff. Quick check in and check out.ANDREA Z.
Le client n'a pas laissé de commentaire.VALERIE M.
Le client n'a pas laissé de commentaire.GREGORY L.
From Pick Up to Return. Everyone was great. Thanks.Jimmy F.
There were no lights in my unit but I felt all my stuff was safe which is the most important!DONNA H. | Expérience générale
Le client n'a pas laissé de commentaire.Emmelynn R.
Less cumbersome after hours check in. It's dark and spooky when the facility is closed and isolated, especially for a single female!! Then you want me to take a bunch of pictures and answer a bunch of questions that takes about 15 minutes!!! NOT VERY SAFE OR ACCEPTABLE!!MARILYNN W.
Le client n'a pas laissé de commentaire.Terry S.
Le client n'a pas laissé de commentaire.STEVE G.
This is the best place to get a truckMaegan N.
Le client n'a pas laissé de commentaire.ROBERT Y.
Thanks for making it so easy from start to finish!!Maria G.
Le client n'a pas laissé de commentaire.NOUREENA M.
Le client n'a pas laissé de commentaire.ANDRANIK T.
Le client n'a pas laissé de commentaire.RONALD D.
Le client n'a pas laissé de commentaire.ORAN M.
Better customer service. My contract allowed me to have the equipment from 3/27/21 - 4/4/21. I unfortunately became positive with COVID-19 on 3/29/21 and call my pickup location and was told to return equipment to nearest UHaul facility, which I did on 3/29/21. I informed my original location of the new drop off location, I was NEVER informed there would be an extra charge. (I had already paid the original charge of 651 $). Now I'm being charged an additional 615 $!! There was nothing I could do! I HAD to quarantine for 14 days!! I had no choice!! I spoke with "General Manager" David Albitre at original location and he didn't care about anything I had to say or the reason for me not being able to return it original location. He was extremely rude, disrespectful and belittling. And told me he didn't care what my reason was and I have no grounds to appeal and that he was the final decision. He stated there was no one else above him that I could talk to. Worst customer service, especially for a GM!Juda B.
Le client n'a pas laissé de commentaire.JARROD B.
David went above and beyond. I cannot express how grateful I am. He save my life today with all the stress I was under and I wish I could show him. Thank you Uhaul for helping me in a dire situation. David acted as an angel and I'm forever grateful. Thank you â¤ï¸KATELYN C.
Le client n'a pas laissé de commentaire.BRADLEY MAYNERD T.
My location in Whittier took very good care of me. Smooth moveMARK U.
Le client n'a pas laissé de commentaire.EDUARDO P.
Very Fast and aware of set up on trailer.DAVID L.
Le client n'a pas laissé de commentaire.Tristan L. | Expérience générale
I was there for almost 2 years and the staff was awesome! thank you again for everything you did for us the Wilson familymarla w. | Expérience générale
Le client n'a pas laissé de commentaire.RENE S.
Superior customer service...I HIGHLY recommend this location....JAMES C.
Le client n'a pas laissé de commentaire.Edward G.
Very friendly people thank you for your service no I don't have toARMANDO B.
Le client n'a pas laissé de commentaire.DAVID A.
Le client n'a pas laissé de commentaire.STEPHANIE P.
Le client n'a pas laissé de commentaire.RODOLFO R.
Le client n'a pas laissé de commentaire.Hector M.
Le client n'a pas laissé de commentaire.Paul V.
Le client n'a pas laissé de commentaire.ABEL C.
Le client n'a pas laissé de commentaire.Nicole F.
Not a thing. Everything was easy and the personnel were very helpful.LYNN R.
Mobile pickup was difficult and it would have been easier if I would have gone inside to check in.Anthony T.
Le client n'a pas laissé de commentaire.LAURENTINO R.
Le client n'a pas laissé de commentaire.Cynthia R.
Always a Happy Customer here. Never an issue with anything. Always in and out quickly. These guys are Great!!!!!CAMERON A.
The online app makes it easy to check in and out. The staff is also friendly and helpful.ANDREW W.
great rice on trailer rentalROBERT S.
So good.... They have to use waiting lists. Cause everyone wants it.....James C. | Premières impressions
Great jobRODOLFO T.
Overall, things were good. Things that would have made my rental better include: 1) having a clean windshield. (It was pretty dirty with lots of bug splatter.) 2) Having someone take the time to adjust the side rear-view mirrors for me. It required an allen wrench to do so (which was not in the truck) and it took me a while at home to figure that out. 3) I reserved two furniture dollies with my rental. When I arrived to pick up the rental, I was told, "I'm not sure we have any." Fortunately, there were two on hand, but they were the last two. These were an important part of my move, so I really expected there to be no issue about my ability to get these when I arrived.Charles E.
The most pleasant experience I've had by far, the staff and customer service is great! Definitely will recommend to friends and familyMIGUEL V.
Le client n'a pas laissé de commentaire.ANDREW S.
I had the best experience at this uhaul than any other. The representative that was working there was extremely helpful and friendly and was very knowledgeable. Above all he was really quick getting me ready and out the door. I was very happy. I also liked that I was able to return the trailer after hours and there was space for me to do so.JAHZELL R.
Le client n'a pas laissé de commentaire.ALBERT S.
The owner of this location was very rude. When checking the truck from the Inside he notice there was dirt inside it we insisted we had reported that and took pics when we go it. He said you clean it now. I have broom you clean it. Or I won't take it !!. Very demanding and insulting. Made us drive it to uhaul office because he said he wasn't going to accept it. Added more miles and wasted our time. Made our experience very unpleasant. Next time we will rent from somewhere else.Laura C.
Le client n'a pas laissé de commentaire.Douglas S.
Le client n'a pas laissé de commentaire.Teresa B.
For us this was a good experienceMARK R.
Have concern for customers time. Store opened 30 min late. Manager didn't seemed bothered by employees opening late.RODRIGO G.
Le client n'a pas laissé de commentaire.efrain G.
One of the staff members was not wearing a mask inside at the cash register. He's a skinny bearded white guy, but I didn't catch his name. There was no mask on his ears, at his counter, anywhere; he was just refusing to wear one while he worked. I was in line He told customers he was helping it wasn't necessary and I watched them remove their masks and continue with their transaction. What is U-haul's covid protocol? The location had clear plastic dividers between the employee/ customer and hand sanitizer dispensers at each cash register, so I would imagine this is counter to your policy. I was helped by a latino gentleman, and he was very helpful. He wore his mask the whole time. Regarding the rental process, items went very well.Brian W.
Le client n'a pas laissé de commentaire.Joseph G.
Nothing. I was in and out quick on the pickup and return. Piece of cakeCameron A.
Same as every other U-Haul center, raise your staffing budget to serve your customers more quickly and effectively.OSCAR H.
Le client n'a pas laissé de commentaire.ENRIQUE P.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.CARLOS O.
Le client n'a pas laissé de commentaire.Leticia C.
Le client n'a pas laissé de commentaire.Joe H.
They did a very good job. Nothing to improveJONATHAN B.
Le client n'a pas laissé de commentaire.DANIEL J.
Le client n'a pas laissé de commentaire.ROLFJOACHIM M.
Le client n'a pas laissé de commentaire.loraine h. | Expérience générale
Le client n'a pas laissé de commentaire.William T. | Online Move In
Le client n'a pas laissé de commentaire.MICHAEL K.
Excellent customer serviceARTHUR Z.
Excellent service à la clientèleLUIS R.
Quick excellent friendly service!DONNA L.
Le client n'a pas laissé de commentaire.TAE Y.
Le client n'a pas laissé de commentaire.RAUL M.
UHaul is the best way to rent any moving equipment, by far the best!Timothy O.
Great service and delivery of Truck. Taking the truck back was easy and quick. Good job!!JAMES R.
Le client n'a pas laissé de commentaire.LETICIA P.
Le client n'a pas laissé de commentaire.BLANCA P.
Le client n'a pas laissé de commentaire.MELVIN C.
Le client n'a pas laissé de commentaire.UBALDO D.
Le client n'a pas laissé de commentaire.malou t. | Expérience générale
Staff was helpful and friendly.BLANCA Y. | Premières impressions
Le client n'a pas laissé de commentaire.cathy q. | Expérience générale
Le client n'a pas laissé de commentaire.Francisco A. | Premières impressions
Le client n'a pas laissé de commentaire.crystal g. | Expérience générale
Took 5 years to get a light over my unit other than that it was goodBENJAMIN C. | Expérience générale
Le client n'a pas laissé de commentaire.Brenda C. | Expérience générale
The website said you will get a free lock. They charged me 13 $Orrin L. | Online Move In
Staff Very friendly and helpful at the front desk. Explained clearly. Tour us around. facility is clean. I'm happy and would recommend this uhaul storage to friends and family.Rebecca S. | Expérience générale
Le client n'a pas laissé de commentaire.Krystle C. | Expérience générale
The biggest problem is the fact there is no elevator and furniture is heavy. It slows down the movers.DONNA H. | Premières impressions
When I tried to call there very rarely picked up the phone. My items removed from storage facility had mouse poop on it and I did not bring it with mouse poop. However, staff were friendly and helpful.jody b. | Expérience générale
Le client n'a pas laissé de commentaire.Eric K. | Expérience générale
Le client n'a pas laissé de commentaire.Eric K. | Premières impressions
Le client n'a pas laissé de commentaire.Letica G. | Expérience générale
Le client n'a pas laissé de commentaire.jeannette g. | Premières impressions
The facility was always clean and I felt my belongings were safe and secure I would highly recommend this Uhaul dealer.greg l. | Expérience générale
Friendly professional personnelJoseph H. | Premières impressions
ExcellentARMANDO P. | Expérience générale
First time renting a storage unit and this location was down the street. My only negative experience was not being given an access card to enter the facility. What good is storage w/o access.Shea S. | Expérience générale
Excellentjose r. | Expérience générale
The staff members are friendly. During our moving day in hot California, one staff member offered us three cold bottles of water. On a visit, I was having problem using my access card there came helpAdesoji O. | Expérience générale
tried works hardly for customer, kindness, effortIL P. | Premières impressions
The facility has a major flaw in design with only one place to get in and out so one truck loading or unloading blocks easy access to others. The toilet was backed up. Staff was good though busy.Sharon m. | Expérience générale
I keep coming back to UHaul for the above reaaons, excellent customer service.EVELYN A. | Expérience générale
The people at Leffingwell were the best. Thanks so much for all your help.Mandie W. | Premières impressions
Front desk staff were slow and not very helpfulRand H. | Expérience générale
All the staff were pleasant and helpful. I had problems with my key card working on day one. They got it fixed in a jiffy.maryce a. | Expérience générale
I was helped in a timely mannerDavid S. | Premières impressions
Staff was very helpful, knowledgeable and friendly.Lisa L. | Expérience générale
The pick up location: The truck was dirty, had to wait an hour for rep to learn system. The drop off at Leffingwell- tge reps were amazing.maryce a. | Premières impressions
Do not have enough staffing. I removed my belongings do to the rise of monthly payment. The payment increased do to repairs on roof.FELIPE C. | Expérience générale
Absolutely wonderful service. A great place to keep everything safe.Mary/Kenneth M. | Expérience générale
Great help wonderful attitudes!kevin w. | Réservation
Very easy to access the units. Staff was helpful and friendly. Merci!Greg G. | Expérience générale
Very happy with the customer service. They were all very willing to help with every issue that came up. Merci!Greg G. | Réservation
The staff was very helpful and knowledgeable. Most importantly, the process was quick and painless.Jennifer V. | Réservation
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous vendons des centaines de produits qui facilitent les déménagements!
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