Évaluations des clients U-Haul Moving & Storage at Loop 202 & McClintock

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Loop 202 & McClintock

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Scot T. le

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Le client n'a pas laissé de commentaire.

Keith W. le

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The workers at this site are well organized and professional. They have my vehicle always ready and clean and get me on the road. Can't say enough about the Uhaul team here. Keep it up I will be back for more service.

Mark D. le

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Nice workers

Brandon C. le

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Offer a lock for the uhaul, drive at a safe speed, pay attention more to your customer and dont rush when you have no other customers.

elise K. le

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Le client n'a pas laissé de commentaire.

Katherine P. le

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friendly and helpful staff. Easy and excellent experience!

Barry T. le

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Great customer service, very helpful staff. In & out in less than 15 minutes.

Chaz E. le

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Call ahead reservation and it still took upwards of 30 minutes to just rent the van and purchase a mattress cover.(I was the only customer at the moment) I’m not saying I’ve done your job before, but I have ran an entire loaner car department for a Lexus service dealership, it should not take that long. 15 minute max.

Steven S. le

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Le client n'a pas laissé de commentaire.

Marcia S. le

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Staff is knowledgeable, friendly, efficient, and the facility is immaculate.

Nicole H. le

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Le client n'a pas laissé de commentaire.

Stevenlarry D. le

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Great help.

Wade W. le

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Took 30 minutes to get served to pick up an auto transport

Robert C. le

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Le client n'a pas laissé de commentaire.

Kevin D. le

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Was not given proper paperwork at checkout. Refused service when checking back in within posted store hours.

Seth W. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Very simple drop off procedures, very quick.

Bruce D. le

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There was confusion about the trailer added to the contract

James K. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

Carmen L. le

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Le client n'a pas laissé de commentaire.

YASAR A. le

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I went back to the storage unit and find out it was locked and I could not unlock it! it was supposed to be left open for me!

Martin R. le

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My experience was wonderful, Jason who helped me was excellent and you ca tell he cares about customers. I am sure I will need to rent again, if I do, I will drive past the other U-haul locations which are closer because of employees such as Jason.

Frank R. le

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I had a business and have rented from this location many, many times. Always great service. Staff is friendly and helpful.

Kevin H. le

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I was scheduled to pick up a vehicle at 8am when the office did not open until 9am.

Noemi S. le

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I was there a few times recently and wow what a change! A new crew, they are so nice and helpful. From now on I’m recommending this location to my friends.

David C. le

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Great staff

Gina B. le

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Very slow check in and out. I ordered 6 packing blankets and when we got there UHaul did not have them. Moving furniture when you are dependent on UHaul to follow through on what you ordered could have scratched my furniture.

Linda C. le

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They gave me an older truck. Did not have cruise control and tough riding. Terrible gas mileage.

Keith W. le

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Excellent service and was in and out no time with my reserved truck.

Earl H. le

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I rented the equipment on line. The day before pick up I was contacted by customer service and told the original location did not have my equipment and I was to pick up my equipment at this location. Not a big deal. Right before the clerk helping me was to have me sign for payment he tells me my equipment is not available and asks if I would like to upgrade to 15' piece of equipment. I didn't appreciate this because there were several of my size pieces of equipment in the yard. I explained to him I was contacted by customer service and told my equipment would be there. He ultimately provided me with my equipment. I would like to add that I understand he was doing his job, he was super helpful and friendly.

Brian O. le

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appreciate prompt service and friendly professionals. thanks team!

GRANT C. le

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Staff was very helpful & kind!

Tammy L. le

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A credit would be nice if a customer returns truck earlier than necessary!

Thomas M. le

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Keep the same people employed. They attitudes were very professional

James C. le

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A closer location

David K. le

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It was good at this location

Michael N. le

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Le client n'a pas laissé de commentaire.

Andrew S. le

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This location was great, no complaints at all.

Garrett H. le

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Was extremely helpful, took time to help us out very thankful for their help.

Jeffery G. le

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Le client n'a pas laissé de commentaire.

Jeanine M. le

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Super easy drop off! Very conveniently located just off the freeway exit. No need to bump around forever trying to locate the store. Personnel super friendly and professional.

Michael H. le

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Le client n'a pas laissé de commentaire.

Benjamin B. le

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Excellent customer service, very friendly and professional staff, fast service! Will be renting from this location again!

Brandon H. le

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Le client n'a pas laissé de commentaire.

Linley H. le

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Le client n'a pas laissé de commentaire.

Elizabeth M. le

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My neighborhood location Very polite

Edward S. le

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Le client n'a pas laissé de commentaire.

Ahsaki S. le

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Customer service training is needed because the guy who helped me what not helpful and he was very rude towards me. It was totally unacceptable. Wether I’m a paying customer or not I should be treated with respect. I spent $50 and there was no thank you from the worker who was working.

Bob L. le

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When checking in, inspector attempted to over charge for fuel - despite my receipt for $20.00 - 6.7 gal for 43.7 miles -- charged $24.75 for less gas of 5.5 gallons EZ fuel sales... told to take photo? see manager... who reluctantly waived the fuel charge... hopefully.. couldn't tell...

Cynthia Y. le

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Everything went perfectly and the people that work there could not have been more helpful and friendly. Those two are a keeper.

Bruce B. le

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Truck is old and should be sold. Passenger side mirror was not adjustable. Radio volume knob does not function properly. Suggestion. Have someone from management rent a truck from Penske and then rent from Uhaul. There you will gain knowledge.

Pamela C. le

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Well, I did not appreciate being charged extra $12.00 for gas, when I returned the vehicle with the same amount of gas that rented it with. That was irritating, otherwise, I would have offered a 5 star review. Don't try ripping people off, it makes you look bad!!!!!

Joseph B. le

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Le client n'a pas laissé de commentaire.

David T. le

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Smooth, affordable.

David R. le

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The team there is top notch.

Jennifer G. le

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After a long drive, the welcome was warm and needed. They were speedy too!

Kathleen A. le

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Le client n'a pas laissé de commentaire.

martha P. le

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Le client n'a pas laissé de commentaire.

Rob J. le

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Beat team EVER! Wicked amazing service! Won’t go anywhere else!

Alexander V. le

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The staff whished I got there name were fantastic made it quick and easy this location will be my new spot for all my moving needs loved it thank you so very much

Blaine S. le

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Very happy with both the customer service and equipment. Needed the van to do a swapmeet sale and it worked out 100%!! Thanks!

Nicholas C. le

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The 2 gentlemen that helped me when I walked in the door were very courteous & professional & had great attitudes.

Matthew H. le

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Prompt review of vehicle. nice store facility.

lindy B. le

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Great!!!

Thomas J. le

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Le client n'a pas laissé de commentaire.

Rafael V. le

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Le client n'a pas laissé de commentaire.

WADELL B. le

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I've been to this U-Haul twice in the past 3 months and the staff has always bee friendly and helpful and the vehicles are always in great shape.

Fredrick T. le

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The people at this location made my move smooth and easy. Was in and out quick and the truck ran perfect. Thanks

bernadette N. le

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Le client n'a pas laissé de commentaire.

Brenda T. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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Great staff

Robert A. le

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Le client n'a pas laissé de commentaire.

Helene P. le

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Le client n'a pas laissé de commentaire.

Charles S. le

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Staff was tops. Truck was great. On a scale of 1-10, I give them a 25

Katherine S. le

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Le client n'a pas laissé de commentaire.

Joanna D. le

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I was told it would be 19.95 for a van and then all of a sudden It went to 45 dollars. Then when I came to return it it was 75 dollars. They don’t explain the process at all before you decide whether or not to get it. They kind of just surprise you with the total price after you already used it

Carlos G. le

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Le client n'a pas laissé de commentaire.

Elena O. le

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Le client n'a pas laissé de commentaire.

Lee J P. le

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Le client n'a pas laissé de commentaire.

David D. le

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Le client n'a pas laissé de commentaire.

Anthony O. le

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when you pay for the day you should get the whole day. I picked up the truck at about 10 AM and when I returned it the same day before closing I was told I was being charged for two days. The paper work said to return by 4 even though I never said I would be back by 4. I told the girl at the front desk I would return it before 7 PM. Maybe miscommunication but if you get a day rate it should automatically be for the whole day.

carlos F. le

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This is minor issue, but the attendant could have explained terms in a more calmed manner he seem to be in a rush and at the time I was the only customer, nobody was on queue.

Margie J. le

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Really nice, helpful employees. I'm a frequent renter and have been from this location for years, for exactly that reason!

Andrew R. le

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Staff was very friendly and polite

Leray H. le

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Trailer was way over priced by twice.

jeanne W. le

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Tony was great, quick and friendly

melissa W. le

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Awful service when picking up the Uhaul. Staff was rude, in a hurry and expected applicant to do e everything by phone. Staff didn’t want to take their time with client too busy on their phones. Won’t be using uhaul again

Kevin B. le

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Prompt service dropping off. Complete in less than ten minutes.

Terry M. le

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All good here, good employees, helpful, fast action, got me in/out and on my way.... : ) Easy return. Highly recommended... : )

Dale S. le

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Le client n'a pas laissé de commentaire.

Bradley P. le

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The staff in Tempe were extremely helpful and friendly. Very easy to work with and it was a great experience.

William S. le

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Le client n'a pas laissé de commentaire.

Daniel M. le

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Le client n'a pas laissé de commentaire.

Kelly K. le

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The 3 people working in there were talking very loudly amongst themselves when I walked in and never stopped. The conversation was really inappropriate - about another customer they hate and think is crazy. They kept trying to involved me "people are just crazy you know?" I never responded and the girl helping me just kept it going along with the other 2 co-workers. One of whom was eating and the male carried on about the food. The conversation was dumb, loud, annoying, and unprofessional. I could not wait to get out of there to not have to listen anymore.

Nicole D. le

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Le client n'a pas laissé de commentaire.

Ryan B. le

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Too many emails. Give me the option to skip the unnecessary emails.

Steven S. le

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agent at first tried to bring wrong size trailer

Sean C. le

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The ladies who checked van back in were Awesome !! Super fast and friendly. Left my phone in van! One of the ladies drove to catch me as I walked back to hotel. She really went the extra mile to Save my Day. Really great service! Thank you!!!

Jaime M. le

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Your techs were great! There were lots of hiccups (not from Uhaul) but your techs were great. Above and beyond!.

rod P. le

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Parking is a bit tight but that can't be helped I guess.

Jasmyn A. le

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I told the representative that I wanted a dolly and blankets. When I arrived home and opened the truck there was no equipment. It was frustrating because I was short on time. I had to make arrangements for more people to come help me without equipment which was time consuming. I’d also like to add that when I came to return the truck to the same location, I was expected to call customer service instead of talking to the representative standing in front of me. There has to be a more seamless way of handling drop-offs especially if it’s within the same city and especially the location I picked the truck up from less than 24 hours ago.

Danielle M. le

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Neftali and Dominique were amazing to work with! They went above and beyond to accommodate us. I highly recommend this location!

jeff h. le

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They fired two manager's and needed to firer the third. The place is always too busy, because of A.S.U. and it makes it impossible to do business with them. There employees always had an additude and

Kathryn M. le

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Great team at this location. Professional and friendly. Thanks for all your help!!

Kathryn M. le

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Amazing team at this location!! ⭐️⭐️⭐️⭐️⭐️

Diego V. le

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This locations manager is great! Very helpful, professional, and knowledgeable. I cannot remember his name, but he is a well rounded individual. Also, facility is clean and easy to access.

Marty G. le

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I would only recommend because of Jeremy the GM The workers on the weekends at this location, are lazy and worthless they are not helpful at all to the customers. They act like we are intrudin

PAUL L. le

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Case Foundation has been neighbors for the past 25 years and have had a storage unit for near as long. Our experience with your staff over the years has been excellent. Thank you Paul

Benjamin P. le

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Short from being understaffed to support customers needs, this place is great. BEST employees I have seen around, great manager.

Tujuana R. le

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No comments

charles m. le

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I think you guys go above excellence I appreciate everything you’ve done thank you

Laura T. le

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Jeremy is very helpful and curteous.

Denise E. le

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Have been trying to reach Jeremy. Phone number is for corporate office. Would like to make arrangements for items in truck. Please call me 480-510-7072. Thank You.

chris f. le

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Great service and product availability. Helpful and knowledgeable staff.

Charles D. le

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Well trained and professional staff.

Corey B. le

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Due to U-Haul not having someone forklift certified on site, I Was not able to get my UBox on Sunday, had to wait until Monday. Who do I need to contact about my $50 late delivery credit guarantee?

Denise R. le

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I really enjoyed the customer service that Issac at the Tempe Location. He was super helpful and knowledgeable on the needs of my day.

Raied A. le

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Thank you

Becky W. le

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Customer service was above and beyond. Special recognition to Sylvia who went out of her way to be helpful during a stressful move.