Évaluations des clients U-Haul Moving & Storage at Mt Juliet

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Mt Juliet

Cote générale :

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Michele S.
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Le client n'a pas laissé de commentaire.

Wayne S.
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Quick in and out and done.

William K.
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Make sure that the information on the contract agreement (truck mileage and gas volume) actually matches the information from the truck. Provide the customer with a receipt.

Russell K.
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Fast ...easy...good service...I will be back....

JOSEPH I.
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Le client n'a pas laissé de commentaire.

Sonia D.
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Le client n'a pas laissé de commentaire.

Andrew H.
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Le client n'a pas laissé de commentaire.

lora c. | First Impressions |
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Everyone I came in contact with was extremely friendly. Great Staff

Jeanne J. | First Impressions |
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Unit assigned had a lock on it. After hours and did not have an access code. Had to call customer service number and had to put things in a different unit without a lock.

Timothy B.
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Customer service was very good. Truck was avg.

Allison 1.
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Le client n'a pas laissé de commentaire.

Althea G. | Overall Experience |
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Coby, Rachel, and John are outstanding and made this stressful time bearable. I called to get assistance with the reservation because I was having difficulty on the website. Zach was no help at all.

Ernest S.
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Le client n'a pas laissé de commentaire.

George S.
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Le client n'a pas laissé de commentaire.

Kevin G.
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Le client n'a pas laissé de commentaire.

Lashonda D.
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Le client n'a pas laissé de commentaire.

Susan F.
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Le client n'a pas laissé de commentaire.

RONNIE G.
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I did not rent this!!!! you have my email mixed up with someone with the same name.

Michael G.
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No problems

Corinne M.
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Le client n'a pas laissé de commentaire.

ron B.
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Le client n'a pas laissé de commentaire.

Robert C.
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Le client n'a pas laissé de commentaire.

Peter M.
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This location has been the best one for my uhaul experience. I literally drive out of my way to come there. The people there make it so quick and efficient.

Lawrence R.
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Le client n'a pas laissé de commentaire.

Perry P.
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Le client n'a pas laissé de commentaire.

Ray D.
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Le client n'a pas laissé de commentaire.

Althea G. | First Impressions |
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Rachel was awesome getting me set up! This has been a stressful time, but the UHaul folks made it just a bit easier.

marcus C.
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N/A

Patty P.
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Le client n'a pas laissé de commentaire.

Ashley G.
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Water leaked in through bwck for of trailer while raining. No big deal, but glad water did not get on fabric matresses and such items.

john W.
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Great service thanks

Susan H.
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Le client n'a pas laissé de commentaire.

Errol H.
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Le client n'a pas laissé de commentaire.

randall H.
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Le client n'a pas laissé de commentaire.

Doug B. | Overall Experience |
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Overall a great experience!

Mallory C.
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Le client n'a pas laissé de commentaire.

jason H.
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I am a weekly return customer and I always have an easy time when getting a truck.

Randolph C.
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Everything went well with my truck rental.

Wanda S.
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Thanks

Susan H.
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Le client n'a pas laissé de commentaire.

Tony M.
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Le client n'a pas laissé de commentaire.

steve R.
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Le client n'a pas laissé de commentaire.

Prasan G.
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I am not happy with the staff, they cheated me n I don’t believe them anymore very bad experience I was told some amount and when I returned the vehicle they had charged big amount they lied to me

Corinne H.
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Tyler was very nice and knowledgeable about everything and thoroughly explained the process and everything I needed to know.

Collin S.
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Great service and very helpful. Everyone had a purpose and was very helpful. Couple guys helping load the trailer went above and beyond helping me get what I need for the trailer as I had to get an adapter for the lights.

Larry K.
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Le client n'a pas laissé de commentaire.

Larry K.
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Busy at time of AutoTransport drop off, took longer than expected. Unloading car was exciting.

Jonathan L.
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Le client n'a pas laissé de commentaire.

Jerome M.
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Customer Service was excellent.. But the Truck has no business being on the road, it needs major front wheel alignment. At pick up, I've mentioned to the uhaul staff that i will be driving at on the inter state hwys. I spent on battling with the the truck to stay within the lanes while driving. Worse money spent, stressed driving unsafe rental.

EDWIN B.
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Good service

Russell H.
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Le client n'a pas laissé de commentaire.

William L.
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Awesome location!!!

Daniel H.
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Le client n'a pas laissé de commentaire.

Donald W.
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Trailer was filthy. Staff was VERY slow and rather rude. I wouldn't return to this locations

Luke S.
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I had signed up for a 24/7 pickup and drop off but the key was not left for me when I opened the instructed container. I had to wait two hours before anyone showed up and this impacted my schedule severely as I missed deadlines when moving.

James E.
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Le client n'a pas laissé de commentaire.

jeff A.
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The trucks need to be evaluated for mechanical problems BEFORE rented out to the public.

William S.
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Le client n'a pas laissé de commentaire.

michael R.
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Le client n'a pas laissé de commentaire.

Michael M.
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Staff was very helpful and quick about identifying my faulty electrical adapter. They provided a replacement at a very reasonable cost with no issues.

Katherine S.
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Le client n'a pas laissé de commentaire.

HERB M.
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Le client n'a pas laissé de commentaire.

Samuel G.
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Le client n'a pas laissé de commentaire.

Andreas A.
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Le client n'a pas laissé de commentaire.

Demetrice H.
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Great service.

Lawrence J.
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John was a pleasure to work with. He is very respectful and courteous. I would definitely recommend letting him assist any customer.

mel S. | Overall Experience |
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great staff - best of all, everything for a move of any kind is right there

Douglas G.
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Le client n'a pas laissé de commentaire.

Linda C.
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They were very helpful. I had no problems and bought some boxes there. I didn’t know they had boxes. Thank all of you and have a very Happy New Year!

Jimmie C.
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Nothing! Rachael and Nick were Awesome!!!

Nick G.
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Le client n'a pas laissé de commentaire.

phillip H.
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Le client n'a pas laissé de commentaire.

Marla M.
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the truck was marked as be in service but yet the keys were locked inside. I waited for 40 mins to even be able to start the day of moving.

jim G.
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It took 1 hour to get through a line of 5. Not enough staff.

Robert T.
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No improvement needed. We did after hours drop off. The drop box was clearly marked. We called UHaul customer service last night and they promptly and accurately informed the actual drop off location the truck had been returned. We have used this location in the past and they have always been very helpful.

marissa R.
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Can’t express how much I appreciate U-Haul at the Lebanon Pike location in Nashville for helping me on move in day for my FIRST HOUSE! You guys were beyond excellent and y’all didn’t let the busyness slow you down. HIGHLY recommend and we definitely will be back when needing a rental truck/van/etc.

Benjamin S.
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Le client n'a pas laissé de commentaire.

Frank V.
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Le client n'a pas laissé de commentaire.

Joshua S.
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Le client n'a pas laissé de commentaire.

Abdou A.
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Le client n'a pas laissé de commentaire.

ashley W.
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Le client n'a pas laissé de commentaire.

James L.
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Very polite and convenient location to where I had moved

JOE P.
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I needed a truck ASAP and all of the team there went above and beyond getting me a truck w/o having a reservation! They are the best, Thanks

Jon B.
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Le client n'a pas laissé de commentaire.

Eric B.
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Keep up the good work

Vernon M.
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The personnel who signed us up seemed to be half awake as if he didn’t really want to be there

Steve T.
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Great customer service

RANDY M.
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Friendly and courteous employees help me with my situation. I will definitely recommend this location to my friends.

Terry J.
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Fast Friendly service and quick to take care of your needs

Jim K.
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More workers

Kenneth O.
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Le client n'a pas laissé de commentaire.

Robert P.
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Le client n'a pas laissé de commentaire.

Lynne Y.
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Le client n'a pas laissé de commentaire.

Allan B.
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Le client n'a pas laissé de commentaire.

Richard W.
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Le client n'a pas laissé de commentaire.

Kevin F.
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Storage rates are ridiculous and telling me I HAD to buy one of your locks in order to use your storage unit instead of using one of my own was bullshit.

RANDY B.
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Need more workers on Saturday mornings.

Whearlee C.
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Nothing. Everything was great. The people and equipment came in handy for this last second move. Thanks again....

William R.
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the best rental facility I have ever used. Don't change a thing.

Randall W.
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Best location I have ever seen.

Ralph S.
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John Walker was extremely helpful and professional. Great experience

MARK M.
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nothing. mr. cash was awesome. he got me in and out in a timely manner with a helpful and friendly demeanor. when I came back he was right there to check me in and get me on my way. excellent customer service!

Vincent W.
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I had rented a 26-foot Uhaul and called this location to let them know I would be a little late returning it. Turns out I was only an hour and a half late returning it and I got charged $77 for a full day's rental and insurance coverage. I could understand if I had kept the Uhaul for a half day or longer, but just an hour and a half late and you charge me for a full day? That is beyond ridiculous and I will never use Uhaul again in the future because of this extremely poor customer service. I had used Uhaul for years but I wont any longer.

Michelle W.
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Pulled up at the equipment return and watched the employees talk without welcoming me at all

Rachelle A.
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Le client n'a pas laissé de commentaire.

Leroy D.
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Le client n'a pas laissé de commentaire.

mel S. | First Impressions |
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Moving's not fun. Having stated the obvious, your front desk lady made my business with U-Haul actually fun. Better keep her - give her a raise

AHNA W. | First Impressions |
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My move in experience was wonderful, the representative that helped me was very tentative and made sure I had everything I needed to help me with this transition!

Jimmie C. | First Impressions |
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Nick went above and beyond in helping getting our issue resolved. Uhaul needs a lot more Nick's...lol I can say a lot more great things about Nick but I had to say Rachael and GM were great too.

tina s. | Overall Experience |
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.

Joel S. | First Impressions |
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Friendly greetings: Clear communication: Clean and orderly facility: Quick service. UHaul Mt. Juliet delivered an efficient and professional experience. I would definitely recommend this Uhaul..

Corrine O. | First Impressions |
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Wonderful customer service... Thank You🤗

REGINALD P. | Overall Experience |
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Great employees!

payton b. | First Impressions |
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John was amazing! So grateful for his help and the easy process!

Kimberley F. | Overall Experience |
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The young man that checked me out was very helpful and approachable. That means alot when you are doing something unfamiliar. Thank you.

Keith S. | First Impressions |
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.

cynthia m. | Overall Experience |
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GREAT PLACE TO STORE YOUR THINGS. EVERYONE WORKING THERE WERE SO NICE AND VERY HELPFUL WILL RENT AGAIN !!!

Emmett K. | Overall Experience |
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No comment

Marsha P. | Overall Experience |
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Good customer service

bruce d. | Overall Experience |
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Quality storage. Highly recommend.

michelle m. | Overall Experience |
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Thanks for everything

Wayne B. | Overall Experience |
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Everything was fine.

thomas s. | Overall Experience |
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You guys are the best, gonna miss this place. Wonderful staff. Great prices.

ernest e. | First Impressions |
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General manager was great! He should be the president of UHAUL.

Sheldon F. | First Impressions |
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Alex was the young man who helped us with a storage unit and truck return. I spoke with him Friday on the phone and luckily he was there on Saturday so I could work with him personally. Excellent !!!

SOJOURNER W. | Overall Experience |
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Outstanding service. If it's not already, U-Haul should be the "Standard" for the storage industry.

eddie o. | Overall Experience |
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Had no problems. Very satisfied.

Andrew J. | First Impressions |
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Fast, professional, helpful

Brian B. | Overall Experience |
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Great staff! They made it so easy to get done what I needed to get done.

Lou R. | Overall Experience |
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They are wonderful always willing to help you. I wouldn't go any where else.

KIMBERLY M. | Overall Experience |
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A positive made pymnts online but Uhaul still insist on sending paper a Negative

Steve S. | Overall Experience |
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Fraudulent charges for the last 2 months. refuting the charges with credit card. local Management has not returned calls.

HEATHER H. | Overall Experience |
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After 11 yrs, I finally emptied my unit yesterday I brought my broom & dustpan expecting a lot of debris to clean up. There were no spider webs, no bug carcasses or mice poop. Just a little dust.

matthew e. | First Impressions |
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Easy process and very helpful and friendly customer service.

Deborah M. | First Impressions |
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Great service.

BRADLEY B. | Overall Experience |
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Clean and curtious

Ruben R. | Overall Experience |
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Is no good servis and no respect for the costumes.

Tim S. | First Impressions |
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The staff and facility is awesome! Alex is very accommodating! I will recommend this location to anyone needing help with relocation or moving.

Michael L. | Overall Experience |
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Everythings was great! My Ubox arrived in perfect condition. Nothing damaged and the staff was super helpful with scheduling load out and getting it open.

gildardo l. | Overall Experience |
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N/C

MALINDA F. | Overall Experience |
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The original staff was very unprofessional. They judged female customers appearances and were very obvious in doing so. It was very hard to get a hold of the manager. extremely frustrating!

lila w. | Overall Experience |
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I have never experienced such a caring and professional services in regards of taking care of their customers, I will recommend them to everyone who needs a place for moving or storage their the BEST.

Susan J. | Overall Experience |
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I have always received great service from this facility. Up until I had room in my new house, I had a storage unit too.

KIMBERLY M. | Réservation |
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Needed more help at counters on sat

John S. | Réservation |
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Was very helpful and kind and help save me money and time ty for all the help

vilma m. | Overall Experience |
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Will come back!

sojourner W. | Réservation |
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Every U-Haul that I've done business with provides excellent customer service. The staff at My Juliet is truly exceptional however. Your Brand is solidly grounded in excellence. Thank you!

Stacy S. | Réservation |
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Wonderful customer service! Nice, professional and quick.

Mike Z. | Overall Experience |
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Facility was fine. Appreciate having the hand truck available to use. Staff stayed late to check me out.

Christine e. | Réservation |
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There was a lady that helped us (Bianca??). She went out of her way to help us find a storage unit that would fit our items and even backed the truck up for us to unload. Great Service! Thank you!

Roxanne C. | Overall Experience |
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Everyone has been so friendly The only thing I would say negative would be to have employees park away from the doors for patrons to load and unload their storage units

Joni R. | Overall Experience |
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It was a great experience, the staff was very helpful.

Rachael K. | Overall Experience |
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Non reviews have been submitted for this location.

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