Le client n'a pas laissé de commentaire.Bryan P.
Customer Reviews for U-Haul Moving & Storage at Mt Juliet
Pour nous contacter
Old Hickory, TN 37138
(At the top of the hill past Tractor supply)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I have rented trailers several times from this location and I always find the employees friendly and very helpfulRICKY S.
Very friendly and helpful. Would highly recommendBRENDA L.
Le client n'a pas laissé de commentaire.TERRY W.
Le client n'a pas laissé de commentaire.Theodore Y.
Le client n'a pas laissé de commentaire.Jack B.
I went to the trailer but could not use it because the wheel bearings were absolutely destroyed and made a horrible noise so I brought it back to the location because I didn't want to kill somebody on the road then I called customer service and explain the whole entire situation and nobody did anything about it they turned around and rented the trailer right back to somebody hopefully nobody dies on the highway nobody cares at U-HaulMARK D.
The staff were very friendly and very professional.ANSLEY W.
Le client n'a pas laissé de commentaire.Gregory K.
Le client n'a pas laissé de commentaire.Steven M.
good customer serviceAlana T.
Place was nice but the fuel level was not reported correctly on my contract and I didn't notice until I had already left. I ended up having to buy extra gasoline because the they didn't confirm with me properly.Peter T.
Le client n'a pas laissé de commentaire.John J.
Le client n'a pas laissé de commentaire.Harold C.
Your Desk Mgr. Was very bad in explaining anything.He act as if I knew what to do.â€you should know what to do â€œ.will not used this location again.Gwen R.
Le client n'a pas laissé de commentaire.Meike B.
Le client n'a pas laissé de commentaire.Timothy M.
Excellent customer service! Staff were very nice and helpful. Drop off process was also fast! I would recommend this location and will likely use them again in the future.Timothy K.
This truck ran way too rough, Broke a bunch of my stuff. I have been moving for years. easily 50 times and I have never had my load move so much. I pack tight, But due to the roughness of the roads and the stiffness of the suspension, it was a mess.TODD M.
Le client n'a pas laissé de commentaire.Tammy Y.
Gentleman that checked us out was nice clean and professional. The gentleman that took the return was neat clean and professional. They both were busy but took time to be polite.Margie B.
Eric was nice and helpful.TRACI P.
Le client n'a pas laissé de commentaire.CYNTHIA H.
Le client n'a pas laissé de commentaire.DEBORAH S.
Le client n'a pas laissé de commentaire.carli h. | Expérience générale
Le client n'a pas laissé de commentaire.Amber C. | Expérience générale
Great Service,Aron was wonderfulTerry S.
Everyone at U-Haul was very professional and courteous. Erin and Zack were both very nice and professional.NANCY M.
Le client n'a pas laissé de commentaire.Mufeed M.
Le client n'a pas laissé de commentaire.DANNY R.
Le client n'a pas laissé de commentaire.Linda B.
Le client n'a pas laissé de commentaire.SIRENA S.
Le client n'a pas laissé de commentaire.QUINCY D.
Le client n'a pas laissé de commentaire.Claudia S.
Le client n'a pas laissé de commentaire.EDWARD D.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.JASON T.
Friendly and quick customer serviceEmily L.
Le client n'a pas laissé de commentaire.keith D.
Le client n'a pas laissé de commentaire.CATHERINE B.
excellent professionalismANDRE L.
Le client n'a pas laissé de commentaire.Jennifer M.
Le client n'a pas laissé de commentaire.LISA F.
Le client n'a pas laissé de commentaire.Ryan G.
Le client n'a pas laissé de commentaire.BRENDA W.
Le client n'a pas laissé de commentaire.Jonathan T.
Great Service !!DOUGLAS W.
Le client n'a pas laissé de commentaire.RALPH F.
Le client n'a pas laissé de commentaire.MARY L.
The inside of the cab was just absolutely dirty and sticky. The windshield inside and out was in desperate need of washing prior to my departure. There was not enough staff, I was left in the building by myself for what seemed forever but I'm sure it was just about 10 minutesMICHAEL K.
Le client n'a pas laissé de commentaire.Nina J.
Le client n'a pas laissé de commentaire.KRISTINE P.
Le client n'a pas laissé de commentaire.JOHN S.
Le client n'a pas laissé de commentaire.BRAD T.
Le client n'a pas laissé de commentaire.LAURA B.
Le client n'a pas laissé de commentaire.Ruby B.
For a state to state move we should of not got the vehicle on emptyFranklin E.
Quick and convenient service and location.Lee J.
UHaul Adam got us in and out fabulous The Best!David G.
Very fast return process!Kimberly M.
Le client n'a pas laissé de commentaire.David W.
At this location the representative should not lie to the customer.Angela S.
Le client n'a pas laissé de commentaire.EDWARD R.
This review is about the location that was the selected drop off location suggs creek market. Not the location I ended up dropping off at. Suggs creek was a small market that did not have an after hour drop off. No visible key drop off was found. Nor was there any instructions on dropping off the vehicle there. Due to this I was not comfortable leaving the vehicle here and drove across town to drop off at the u-haul location that is listed. 0/5 stars for suggs creek market. 5/5 stars for u-haul mt juliet.Zachary L.
Le client n'a pas laissé de commentaire.CHAD A.
Le client n'a pas laissé de commentaire.Kurtz L.
Fire the guy at the Madison location that gave away my 5 day rental reservation because I was â€œan hour lateâ€. WITH OUT CALLING ME TO CHECK IF I WAS COMING. I said â€œhi I was having trouble with the check in app, it's just doing nothing, can you help me check in?â€ and he says â€œoh, that's cause I gave your truck away to someone else cause you're an hour lateâ€ Then when I said â€œwhat do you mean you gave my truck away!? Are you saying you have zero trucks ? On a 5 day reservation? If I need the truck for 5 days, what does an hour late have to do with anything?â€ And he replied â€œdude, your rude, I was going to help you but now I'm not cause you're being rudeâ€ â€œMe asking how you don't have a truck I reserved for a five day rental ? Is being RUDE?!?â€ Yea. Fire that guy. Round white face. Maybe reddish hair and tits. He had manboobs.Caleb U.
Counter guys are the best around !!!MICHAEL W.
Best experience with uhaul ever!!!!! Great service!TIMOTHY K.
Service was excellentDEBBIE M.
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.HEATHER W.
They did not have everything in my truck when I picked it up.BRETT W.
Overall the experience was good. Good customer service. The time to get checked in seem to take a bit longer than I would have liked so if there is anything that might be improved, that would be it. Other than that, it was good.John B.
Le client n'a pas laissé de commentaire.Anthony A.
Not much.. trailer had a lighting issue and manager/owner fixed it immediately.DANNY LEON C.
Le client n'a pas laissé de commentaire.GLORIA B.
Le client n'a pas laissé de commentaire.Hannah S.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.Joseph H.
Le client n'a pas laissé de commentaire.STEVEN B.
Thanks for everything. Excellent service à la clientèle. Very pleasant experience.STEPHANIE H.
Le client n'a pas laissé de commentaire.ROY P.
Le client n'a pas laissé de commentaire.Brandon F.
Very friendly.Ken R.
All went well. I don't know what could have made my rental any better. Great Job!!!!!ERICK C.
Helpful, knowledgeable, courteous, efficient.Frank M.
Le client n'a pas laissé de commentaire.JOANN L.
Aaron and Owen were very helpful throughout the whole rental process. I will for sure use this location in the future!JACE S.
Le client n'a pas laissé de commentaire.SUSAN G.
Guy taking care of us was kind of rude to us & his co-worker. Truck gas tank was suppose to be full. Once we pulled off it went down an 1/8th of a tank.Brenda L.
Le client n'a pas laissé de commentaire.BLANCA M.
The experience was excellent. Although my pick up location was changed, I was properly notified in enough time to make the necessary adjustments. I didn't like handling the pick up and drop off procedure initially via cell phone . But it turned out to work very well with me. It takes a little while to take the before and after pictures of the vehicle, but it's worth the Peace of mind afterwards.Robert F B.
Le client n'a pas laissé de commentaire.Sergio C.
Awesome experienceWAYLON D.
Le client n'a pas laissé de commentaire.CAROLYN O.
The people of this location we're nice to deal with they made everything very easy and there were no hidden fees. The truck ran great, it was clean, the roof leaked a little bit when it rains but nothing major. Thanks We will be backDavid C.
Le client n'a pas laissé de commentaire.RAYBURN H.
Le client n'a pas laissé de commentaire.Hippodrome R. | Premières impressions
Le client n'a pas laissé de commentaire.Charles G.
Agents were very helpful and everything worked out great with my rental, even with snow on the ground. Thanks very much.MARSHALL W.
Adam Cash the manager was very helpful and curtious. He explained all the hours of availability.Allen J. | Premières impressions
Le client n'a pas laissé de commentaire.Daniel C.
No one returns callsJosephine R. | Expérience générale
Rude and unhelpful, wouldn't answer questions, if I treated customers the way I was treated I wouldn't have any. Will avoid uhaul in the future, left a bad taste in my mouth. I went to another storage place close by and they were very helpful, had a bigger unit for less money and provided an overall excellent experience.Scott S. | Expérience générale
After a couple stressful days of moving the employees here were so friendly and helpful. Overall, the light at the end of the tunnel and changed the day around.Wyatt F. | Premières impressions
Very clean staff was very helpfulMike N. | Premières impressions
Upon arrival, unit had not been swept out and dead roaches were present. Staff did let me borrow a broom to sweep out. During our near 2 month stay, we caught one roach, which is not bad at all, but also caught one mouse, which I'm glad the wife didn't see. I felt the facility was secure, but punching in a code every time between trips in the truck was a bit annoying. Overall, not a bad experience.Richard C. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph R. | Premières impressions
Le client n'a pas laissé de commentaire.JOAN R. | Expérience générale
...the on line didn't explain the circumstances for the change of our pick up location...we found out the "why" after going to our original place who explained there wasn't an available vehicle...otherwise the locations in St. Louis and here in MT. Juliet have been helpful in explaining and offering assistance...Ilaan G. | Online Move In
Always helpful and courteous.James C. | Expérience générale
Your rates for storage units is excessive. The reason I leftJERRY S. | Expérience générale
I have used this facility before and always find the staff to be helpful and friendly. I will highly suggest this location to friends and others looking for storage. Merci encore.Sharon W. | Expérience générale
Terrible experience. Tried to change account details several times but they kept getting it wrong. Booked a van and was sent a U-Haul PROMISE that was not delivered upon, had to go many miles out of our way to get the van that we had a booked confirmation for. Will not use this facility again.Amber M. | Expérience générale
Eric Sparks was an amazing employee. His willingness to show me around the facility and allow me to look at the exact storage locker location was an awesome. Eric is an excellent representative/ambassador of your organization.jeffrey h. | Premières impressions
Le client n'a pas laissé de commentaire.Jason E. | Premières impressions
While the gentleman who helped me reserve my unit was very helpful and friendly, the one who moved me out was unfortunately not. His answers were short and he didn't seem to want to be bothered. He was very unenthusiastic about his job. I've used this facility before and could have sworn there was a proration of rent if you moved out early; yesterday while I was mid-question, he cut me off saying "they don't prorate." It's frustrating because we were just billed roughly 3-5 days ago and basically had the whole month left. That part isn't his fault but his attitude and delivery of information to customers could use some attention.Meghan M. | Expérience générale
Le client n'a pas laissé de commentaire.JOAN R. | Premières impressions
Our rental unit was not swept,out, had dead cockroaches, and mouse droppings in the well of an interior wall. I was was expecting a lot more, as far as cleanliness from "indoor climate controlled" storage facility. I told an employee there and he stated that he never goes into the storage units and gave me the managers card. Matter of fact the pile we swept out, was still there today. I know that the business can't control what is brought in and it's impossible to be pest free, but this unit should have been inspected before move in.Richard C. | Premières impressions
Le client n'a pas laissé de commentaire.KIBERLY S. | Expérience générale
Le client n'a pas laissé de commentaire.Sean C. | Premières impressions
Felt very safe when coming or going, always a U-Haul worker present on outside. Hallways and units kept very neat and clean.sue g. | Expérience générale
I appreciate their service.Foronta E. | Expérience générale
Le client n'a pas laissé de commentaire.KIBERLY S. | Premières impressions
The staff needs more trainingSteven P. | Expérience générale
Check out was slow and did not check the account balance until asked.clarissa e. | Expérience générale
Le client n'a pas laissé de commentaire.HERB M. | Expérience générale
Le client n'a pas laissé de commentaire.Ariele J. | Expérience générale
Le client n'a pas laissé de commentaire.steve c. | Expérience générale
Le client n'a pas laissé de commentaire.JEFFREY H. | Expérience générale
Le client n'a pas laissé de commentaire.BARBARA W. | Expérience générale
Staff was great. Facility did not seem as clean as other storage places. Had animal trap in unit.Richard S. | Expérience générale
Le client n'a pas laissé de commentaire.Nyke L. | Expérience générale
Le client n'a pas laissé de commentaire.michael g. | Premières impressions
Le client n'a pas laissé de commentaire.Stephan B. | Expérience générale
Le client n'a pas laissé de commentaire.jannetta L. | Expérience générale
Le client n'a pas laissé de commentaire.beth f. | Premières impressions
They've got a great team. They're knowledgeable and helpful if you have any questions with storage, moving, or other advice in this field.Tawnya B. | Expérience générale
Online rental process was easy and fast. I was surprised at the cost being a little higher than expected. When I arrived, my unit had a lock on it. Luckily the manager was there and he quickly moved me to a new unit. The checkin and main door entry process was a little complicated but nothing a little practice can't help.Jennifer P. | Online Move In
Le client n'a pas laissé de commentaire.Hope L. | Premières impressions
Le client n'a pas laissé de commentaire.Angela H. | Expérience générale
I lost my home at Meridian and my work at Lebanon FedEx and my daughters school. Living out of our car was so hard to organize. They gave us one month free and a lock and said I could have some boxes. He said... I'll never forget... Nous sommes là pour vous. Thank you forever. I'll never stop telling people.Dorothy J. | Premières impressions
Everyone I came in contact with was extremely friendly. Great Stafflora c. | Premières impressions
Unit assigned had a lock on it. After hours and did not have an access code. Had to call customer service number and had to put things in a different unit without a lock.Jeanne J. | Premières impressions
Coby, Rachel, and John are outstanding and made this stressful time bearable. I called to get assistance with the reservation because I was having difficulty on the website. Zach was no help at all.Althea G. | Expérience générale
Rachel was awesome getting me set up! This has been a stressful time, but the UHaul folks made it just a bit easier.Althea G. | Premières impressions
Overall a great experience!Doug B. | Expérience générale
great staff - best of all, everything for a move of any kind is right theremel S. | Expérience générale
Moving's not fun. Having stated the obvious, your front desk lady made my business with U-Haul actually fun. Better keep her - give her a raisemel S. | Premières impressions
My move in experience was wonderful, the representative that helped me was very tentative and made sure I had everything I needed to help me with this transition!AHNA W. | Premières impressions
Nick went above and beyond in helping getting our issue resolved. Uhaul needs a lot more Nick's...lol I can say a lot more great things about Nick but I had to say Rachael and GM were great too.Jimmie C. | Premières impressions
.tina s. | Expérience générale
Friendly greetings: Clear communication: Clean and orderly facility: Quick service. UHaul Mt. Juliet delivered an efficient and professional experience. I would definitely recommend this Uhaul..Joel S. | Premières impressions
Wonderful customer service... Thank You🤗Corrine O. | Premières impressions
Great employees!REGINALD P. | Expérience générale
John was amazing! So grateful for his help and the easy process!payton b. | Premières impressions
The young man that checked me out was very helpful and approachable. That means alot when you are doing something unfamiliar. Merci.Kimberley F. | Expérience générale
.Keith S. | Premières impressions
GREAT PLACE TO STORE YOUR THINGS. EVERYONE WORKING THERE WERE SO NICE AND VERY HELPFUL WILL RENT AGAIN !!!cynthia m. | Expérience générale
No commentEmmett K. | Expérience générale
Good customer serviceMarsha P. | Expérience générale
Quality storage. Highly recommend.bruce d. | Expérience générale
Thanks for everythingmichelle m. | Expérience générale
Everything was fine.Wayne B. | Expérience générale
You guys are the best, gonna miss this place. Wonderful staff. Great prices.thomas s. | Expérience générale
General manager was great! He should be the president of UHAUL.ernest e. | Premières impressions
Alex was the young man who helped us with a storage unit and truck return. I spoke with him Friday on the phone and luckily he was there on Saturday so I could work with him personally. Excellent !!!Sheldon F. | Premières impressions
Outstanding service. If it's not already, U-Haul should be the "Standard" for the storage industry.SOJOURNER W. | Expérience générale
Had no problems. Very satisfied.eddie o. | Expérience générale
Fast, professional, helpfulAndrew J. | Premières impressions
Great staff! They made it so easy to get done what I needed to get done.Brian B. | Expérience générale
They are wonderful always willing to help you. I wouldn't go any where else.Lou R. | Expérience générale
A positive made pymnts online but Uhaul still insist on sending paper a NegativeKIMBERLY M. | Expérience générale
Fraudulent charges for the last 2 months. refuting the charges with credit card. local Management has not returned calls.Steve S. | Expérience générale
After 11 yrs, I finally emptied my unit yesterday I brought my broom & dustpan expecting a lot of debris to clean up. There were no spider webs, no bug carcasses or mice poop. Just a little dust.HEATHER H. | Expérience générale
Easy process and very helpful and friendly customer service.matthew e. | Premières impressions
Great service.Deborah M. | Premières impressions
Clean and curtiousBRADLEY B. | Expérience générale
Is no good servis and no respect for the costumes.Ruben R. | Expérience générale
The staff and facility is awesome! Alex is very accommodating! I will recommend this location to anyone needing help with relocation or moving.Tim S. | Premières impressions
Everythings was great! My Ubox arrived in perfect condition. Nothing damaged and the staff was super helpful with scheduling load out and getting it open.Michael L. | Expérience générale
N/Cgildardo l. | Expérience générale
The original staff was very unprofessional. They judged female customers appearances and were very obvious in doing so. It was very hard to get a hold of the manager. extremely frustrating!MALINDA F. | Expérience générale
I have never experienced such a caring and professional services in regards of taking care of their customers, I will recommend them to everyone who needs a place for moving or storage their the BEST.lila w. | Expérience générale
I have always received great service from this facility. Up until I had room in my new house, I had a storage unit too.Susan J. | Expérience générale
Needed more help at counters on satKIMBERLY M. | Réservation
Was very helpful and kind and help save me money and time ty for all the helpJohn S. | Réservation
Will come back!vilma m. | Expérience générale
Every U-Haul that I've done business with provides excellent customer service. The staff at My Juliet is truly exceptional however. Your Brand is solidly grounded in excellence. Merci.sojourner W. | Réservation
Wonderful customer service! Nice, professional and quick.Stacy S. | Réservation
Facility was fine. Appreciate having the hand truck available to use. Staff stayed late to check me out.Mike Z. | Expérience générale
There was a lady that helped us (Bianca??). She went out of her way to help us find a storage unit that would fit our items and even backed the truck up for us to unload. Great Service! Thank you!Christine e. | Réservation
Everyone has been so friendly The only thing I would say negative would be to have employees park away from the doors for patrons to load and unload their storage unitsRoxanne C. | Expérience générale
It was a great experience, the staff was very helpful.Joni R. | Expérience générale
*Rachael K. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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We have the largest selection in the industry!