Le client n'a pas laissé de commentaire.Jyothi V.
Customer Reviews for U-Haul Moving & Storage at Macarthur Rd
Pour nous contacter
Whitehall, PA 18052
(Rt 145 N/ MacArthur Rd intersection of MacArthur Rd and Glenside Dr)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Estimated costs are unrealistic compared to actual. I think I also got charged twice for one dolly.Susan B.
Fantastic experience thank youAlfred H.
Le client n'a pas laissé de commentaire.Edward B.
Low tire pressure indicated at vehicle pick up.James F.
Le client n'a pas laissé de commentaire.Paul M.
Le client n'a pas laissé de commentaire.Penny P. | Premières impressions
Le client n'a pas laissé de commentaire.Heidi W.
Le client n'a pas laissé de commentaire.david W.
Le client n'a pas laissé de commentaire.Lisa V.
My truck wasn't ready. I drove 14 hours to be told I owed 189 $. but nobody knew why. Then I drove another 15 hours to Whitehall pa to find out there was no storage unit available that was supposed to be included in the payment. Lucky that the man in Pa was so helpful. Exceptional service in Pa.elizabeth q. | Premières impressions
Le client n'a pas laissé de commentaire.George J.
Nice place , very nice peopleNoel V.
Le client n'a pas laissé de commentaire.Maureen F.
Le client n'a pas laissé de commentaire.Alfredo C.
The manager and the staff were very easy to work with and extremely helpful.Arnoldo L.
The gentleman at the counter was very nice and inviting. He also asked to ensure we had a ride out of the facility.DANIEL H.
Le client n'a pas laissé de commentaire.Alfredo M.
Le client n'a pas laissé de commentaire.Melissa D.
Le client n'a pas laissé de commentaire.Jason W.
Le client n'a pas laissé de commentaire.Angela F.
We paid for a dolly and didn't get one in the truck.Jeffrey G.
It is confusing to require so much info during online registration (e.g. DL number, estimated number of miles) and then also require it at the desk. Check-in process seems redundant and time-consuming. Also, drop-off took a long time. Waited 20 minutes near a sign telling me to â€œwait in my equipmentâ€ only to be told I could have left the truck there.ELIZABETH S.
Excellent everything...Kenneth P.
Le client n'a pas laissé de commentaire.Dandre G.
Le client n'a pas laissé de commentaire.Cassandra K.
make sure equipment is maintained. warning light items should be reviewed and corrected.KEVIN S.
Le client n'a pas laissé de commentaire.Jaynese K.
Le client n'a pas laissé de commentaire.EDUARDO H.
Le client n'a pas laissé de commentaire.FRANK G.
We booked a few weeks in advance, for 6 pm. The day of we changed to pick up @ 4. Got there and no truck was available. Bradley the manager took care of the issue and very kind Thx CSCarlos S.
Le client n'a pas laissé de commentaire.Richard S.
I found this perfect people were very nice and it worked out perfectly for as long as I needed it.Lucia D. | Expérience générale
Informing customers about the 24/7 drop off service. I was finished using the rental truck after this location closed and thought I had to return it the next day when this location was open.Rolando H.
It took 15 minutes for someone to answer when I called. Other than that, the pick up and drop off were fine.Richard N.
Le client n'a pas laissé de commentaire.Brittany L.
Le client n'a pas laissé de commentaire.Rodney B.
We were given the wrong trailer. Went back to get another and the person at the counter stated he could not help us. We were very disappointed with this rental. We have always rented with UHaul. Not sure we will do this again. We were informed that our vehicle would not accommodate the next size when we had this trailer before with the same vehicle. Bea TorrezErnest T.
We got screwed over by another location (X-treme Connections in Allentown) by them taking away our reservation moments after confirming it. We then went to this place to reserve a truck and did so, and the next day they said they didn't have us - luckily they did have a similar vehicle available, but this was a disastrous experience throughout.Brian P.
Really a great place to store items that your home can not! The owner is a great guy and has a wonderful attitude. Helpful and cooperative! If I need storage again, will definitely use this facility.. He went out of his way to make our use of his facility easy and safe.Lidia V. | Expérience générale
The service from the customer rep was fantastic, but the truck was filthy on the outside.Steven S.
Le client n'a pas laissé de commentaire.William V.
Le client n'a pas laissé de commentaire.Michael M.
The truck was EXTREMELY dirty, both inside and outside. Ridiculous that the vehicle wasn't cleaned in between rentals. Also, I noticed that the vehicle was in need of an oil change and, according to the widow sticker, was 2 months overdue for service.MANUEL S.
Le client n'a pas laissé de commentaire.John C.
The staff were very helpful and friendly- very easy to pickup the vehicle!!Cynthia S.
Le client n'a pas laissé de commentaire.Dylon M.
Le client n'a pas laissé de commentaire.Elizabeth S.
Le client n'a pas laissé de commentaire.Craig R.
Le client n'a pas laissé de commentaire.Ryan J.
Very friendly and helpful in the office.DAVID G. | Premières impressions
This was not the original pick up spot- much further from home but our reservation couldn't be honored at the original location so we had to run hereSCOTT B.
It's a very large lot. They should move the anticipated rental towards the front instead of making me walk through a 2 acre lot looking at 30 trucks to try to find mine which was all the way in the back. They should remember to put the furniture pads in the truck so I Don't have to drive back 20 minutes from my home to pick up the missing furniture pads. They should realize that when people arrive in the morning to pick up their trucks they want to get their trucks and get moving and not ignore them when they walk into the store.John R.
Le client n'a pas laissé de commentaire.Teca E. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin A.
Not sure what the name of the man who helped us was but he was great.Lauren H.
Le client n'a pas laissé de commentaire.Dale S.
Can't remember her name but there was a lady that checked us in for our rental and handled our purchases that was very kind and personable. Definitely someone versed in customer service and is an ambassador to the brand. Thank you for your kind service!Freddie R.
Bill was incorrect. I was billed for fuel after buying fuel for the truck before returning itGlenn H.
A little unorganized but friendly staff.Tiffany S.
Le client n'a pas laissé de commentaire.Jeremey M.
Le client n'a pas laissé de commentaire.Edward G.
Le client n'a pas laissé de commentaire.Susan K.
Le client n'a pas laissé de commentaire.Kenya J.
Le client n'a pas laissé de commentaire.Eric S.
Le client n'a pas laissé de commentaire.Kimberly S.
Le client n'a pas laissé de commentaire.Leonard L.
Truck would not start half the timeGlenn K.
The manager was rude and impolite. He bully me, and I was treated like a 2nd class citizen. Will never come back and will make sure to let friends know.Jorge A.
Le client n'a pas laissé de commentaire.Shane D.
From the moment I went in and the two gentlemen greeted me and met my expectations, I knew I was in the right place! I believe they are both managers but I am not sureâ€¦ But they were awesome. Then when I returned, a gentleman named Ron checked out the van and make sure that everything was to my satisfactionâ€¦ He was a rockstar as wellJOSEPH A.
Le client n'a pas laissé de commentaire.James H.
What a great experience! The facility and equipment was thoroughly cleaned - I felt completely safe. Further, the staff welcomed by business with a friendly approach; I felt valued as a customer. This is one of the finest U-Haul locations I've been to.Brandon A.
Excelente servicioMelquiades L.
Online check in is greatMark M.
nothing neededDominic M.
I rec'd a Brand New F650 26' truck with only 659 miles! Clearly the nicest U-Haul I have every rented. Sweet! Thanks for the great experience.Mark A.
The manager and male staff are amazing and doing a great job. A few weeks ago, I had a not so good experience with a woman at the desk. She was kind but did not seem to understand the circumstances of my order and agreement with uhaul. Again the manager and male staff at this location were GREAT!Cynthia B.
Le client n'a pas laissé de commentaire.JOSEJ P.
Le client n'a pas laissé de commentaire.Lorraine A.
Le client n'a pas laissé de commentaire.Katelyn M.
Le client n'a pas laissé de commentaire.Thomas K.
The gentleman I made the reservation with and that assisted my while picking up the trailer was friendly and professional. I believe his name is Brad.Andrea A.
Need more people To long of a wait in line to be helpCathleen S. | Premières impressions
This was the most ridiculous negative U-hail experience I've ever had. Feel free to call me for details. 484-794-2999. Courtney RussellCOURTNEY R.
Dropped vehicle off after hours so no personnel interaction however the facility/grounds looked great.Nicholas G.
As I mentioned before, I have used uhaul, for many years, truck rental and storage, as well as the professional staff. "F" for friendly. Thanks.VIDA E. | Premières impressions
Le client n'a pas laissé de commentaire.Ricardo R.
More staff to handle the lines of people waiting to pick up I witnessed two people leave because they couldn't wait any longerNicholas L.
Le client n'a pas laissé de commentaire.Mavel M.
Le client n'a pas laissé de commentaire.Chad W.
Le client n'a pas laissé de commentaire.Abigail F.
While your employees where great, ESPECIALLY the woman who helped me,the store was completely understaffed for a Saturday. She said only 2 cashiers at a time as per company policy. I saw 4 terminals. Maybe take down the display of the storage areas and spread out the cashier terminals. As for your website, after I reserved my vehicle, there were many pages asking me if I need this or that. Can we put that all on 1 page? Instead of me flipping through multiple pages of things I don't went or need. That being said, equipment was well maintained and the few employees I interacted with were friendly, although over worked. Will Irent from UHaul again? Absolutely. But not from a corporate location, from an independent storage facility.Michael B.
Le client n'a pas laissé de commentaire.Brenda O.
Le client n'a pas laissé de commentaire.Jennifer R.
I wish all UHaul locations were like this one. Excellent service à la clientèle.Douglas S.
The location and the people at it are great. Your app is trash. I arrived @ 9:03am, tried to sign in to the app and kept getting â€œsite is down for routine maintenance â€œ. Didn't leave the location until 9:43am. because of itAndrew J.
First of all, gas tank didn't start filled to 7/8, and they told me to fill it to 7/8. One person told me to return the keys to front and keybox, but then when I finished using the truck, the guy had an attitude and told me to leave it in the car. I asked him like "r u sure? The girl up front said leave it with her or in keybox" and he was like "no, I already told you to leave it in the truck" with an attitude. I was so pissed. I was ready to yell at this fucker if he kept talking like that. The line was super long too and I was waiting there for like 30 mins even though I did mobile pick up and filled everything out. I felt this was such a waste of time doing that.Taras D.
Le client n'a pas laissé de commentaire.Milton B.
Le client n'a pas laissé de commentaire.Richard H.
Be mindful of what the customer says. Uhaul is not always right!Robert D.
He quoted 29 $and change and I was billed 38 $and change. Wait time was over 20 minutes each time I called to clear it up.clara H.
Le client n'a pas laissé de commentaire.Mateusz D.
Fix the website issue with location. I was charged 20 $because I could not return the equipment after hours with an iPhone.William L.
Le client n'a pas laissé de commentaire.Tiffany B.
Truck was full of u haul truck parts when I opened the rear door at home. Why wasn't this truck cleaned and checked before my pickup. Also, the location was changed ,why. I had scheduled pickup at plaza hardware, last minute the pickup got changed to mccaurther rd. I had to unload junk truck parts, then put them in my personal vehicle to take back to u haul for disposal. My entire cost of this rental should be refunded. I will not use uhaul againMARK P.
nothing everything was perfect wanda agosto help me with my reservation and im gonna recommend this location because she is AwesomeJonathan R.
Le client n'a pas laissé de commentaire.Doralba D.
Le client n'a pas laissé de commentaire.Renee H. | Premières impressions
Everyone was nice and friendly people make you want to come back to the business.Nathaniel B. | Premières impressions
Le client n'a pas laissé de commentaire.Danielle M. | Expérience générale
Le client n'a pas laissé de commentaire.Dan H. | Premières impressions
Everyone was very helpful. Thank youtammy c. | Premières impressions
Le client n'a pas laissé de commentaire.Maribel I. | Expérience générale
Store front gentemen was extremely helpfulWENDY K. | Premières impressions
The bathroom can use more attention for the customer experienceSharon H. | Expérience générale
The staff was very friendly and helpfulGladys V. | Premières impressions
Le client n'a pas laissé de commentaire.annette f. | Expérience générale
Excellent Service...Thank You...LARRY M. | Expérience générale
Got there just in time, they were friendly and checked me in quicklyCARRIE K. | Premières impressions
Everything was great. Super Charles...so nice.Katie H. | Premières impressions
Wish you can get a respond online and also on the phone. The waiting sucks badlyvalerie e. | Expérience générale
Thank you for a great experience of renting the storage unit!! It was very clean, well maintained, and the staff was always helpful and friendly!! Would definitely recommend Uhaul to rent a storage unit!! Thank you!!steven l. | Expérience générale
Staff was always helpful. Storage area always clean and easily accessible.ALICE R. | Expérience générale
Excellent Service Thank You Very much!!LARRY M. | Premières impressions
Le client n'a pas laissé de commentaire.Charlene A. | Expérience générale
I had been a customer for 10 years and your manager Brad worked with me several times over the years. Had a pleasant experience. I only left because a new storage facility opened up a mile from my apartment.THOMAS O. | Expérience générale
Le client n'a pas laissé de commentaire.Gerald K. | Expérience générale
Overall very happy with my experience. The staff for the most part were helpful and friendly and the units and facility was clean and well litjohn s. | Expérience générale
Le client n'a pas laissé de commentaire.Valerie E. | Online Move In
The man at U-Haul was as nice and and as helpful as anyone I have ever known in a business. After a long drive, I was rather surprised! He made certain that I saw the storage bin which I had chosen online, and I ended up needing to change it to a more suitable one. He clearly explained every detail.RUSSELL P. | Premières impressions
The dude with the captain's beard is cool.Brian B. | Expérience générale
Le client n'a pas laissé de commentaire.Carrie W. | Expérience générale
Good service. Thank you so much.Maribel I. | Premières impressions
Le client n'a pas laissé de commentaire.Deborah S. | Expérience générale
So far so good! ThanksJason R. | Expérience générale
Le client n'a pas laissé de commentaire.Dale W. | Expérience générale
Disgusting, nobody ever answered the phone. rats and mice eat through my belongings even though THE STORAGE facility put poison in each storage box.Brooke C. | Expérience générale
Chuck is very knowledgeable about what fits where. He made the difference. Brad, Chuck and the entire staff were kind and attentive.Colleen R. | Expérience générale
Le client n'a pas laissé de commentaire.christina c. | Expérience générale
Check in process for storage took over 45 minutes.. after I had reserved via phone prior. The storage unit lock mechanism doesn't work properly, you have to stand on the doors pull down handle to get the slide to work. The unit had something very greasy stored prior that was never cleaned. We covered in an old blanket. The exterior of the storage is littered with current/previous tenants broken glass and misc litter.amy h. | Premières impressions
Le client n'a pas laissé de commentaire.ralph h. | Expérience générale
Everything was explained well only issue I had was the sales person should have walked to the access gate and show how to open it and not show from a distance. So then that gives the customer a better understanding of how it operates.Susan H. | Premières impressions
Chuck is fantastic! Very helpful and goes out of his way to help customers. He deserves a good raise.Christine B. | Expérience générale
Le client n'a pas laissé de commentaire.Anthony D. | Premières impressions
Le client n'a pas laissé de commentaire.DIANA S. | Expérience générale
From the first day to the day that I move my stuff out Staff was excellent Very helpful nice and friendly I would definitely use the place again And recommend it to a lot of peopleMichael L. | Expérience générale
Nothing specal about this place. The facility is always clean and the gate is somewhat secure becasue anyone can come in or out after you once the gate opens.christina p. | Expérience générale
Brad and his team has always gone above and beyond for me the last 5 years. My first time was getting my hitch installed on my Kia, every time after that was always 5 stars.Peter S. | Expérience générale
Le client n'a pas laissé de commentaire.Nasir H. | Expérience générale
My experience was as expected. Nothing more and nothing less. Clean and organized. Location is convenient. Staff is not very friendly and some speak very little English.Jason B. | Expérience générale
Le client n'a pas laissé de commentaire.jane l. | Premières impressions
i specifically told the guy i needed to store a motorcycle. we do all the paper work. shows us the unit then says oh u putting a bike u can’t. he forced us to buy a lock when we already had one also.Marcus M. | Expérience générale
Excellentnadine d. | Premières impressions
Brad Moharter was very accommodating, friendly and knowledgeable. Would reccomend this facility to anyone!Jamie M. | Expérience générale
Bradley was extremely helpful and accommodating especially when my reservation from Dec 19th was not in the system. He worked with me, showed me the different sizes and found the perfect unit.Kaylee K. | Premières impressions
We enjoyed our use of this facility. My only complaints are with the online portal. It was frustrating it didn't save my CC number for easier payment and the email reminders around payment we're bad.Tanya M. | Expérience générale
Everyone was so helpful, understanding, and kind.Natalie A. | Expérience générale
Chuck was very helpful.Ryan C. | Premières impressions
The Staff and Facility is always great!!Brian S. | Expérience générale
Very easy to store items. No complicated procedures.Jaqueline J. | Expérience générale
Very customer friendly!Dawud A. | Expérience générale
Everything from truck reservations to Storage unit was messed up. Every month had issues with Storage unit. Could not wait to be done with them Customer service not polite . Empoyees seems bothereddenise r. | Expérience générale
All the guys there are amazing very helpful . They made everything a breeze. This will always be my goto location.Kenya H. | Expérience générale
Every time I needed anything Mr. Brad was always helpful!Vickie J. | Expérience générale
No complaints. This location is amazing. Great people, great service.Kenya H. | Premières impressions
On-site staff were kind in person.. Upon checkout there was a challenge where the staff really didn't seem to believe we had removed our lock. I wish they had checked internally before blaming us.Beth H. | Expérience générale
Process slow to check out due to other customers ahead of me with much longer transactions.Peter C. | Expérience générale
Always felt safe at the facility and my storage unit secure. Would recommend this facility and would use uhaul company again if needed.lisa t. | Expérience générale
As usual, I received great customer service from this store. The staff is always extremely friendly and helpfuldiane p. | Expérience générale
Pd my monthly fee as usual. Moved my things out 6 days later to move into my apt. UHaul doesn't prorate. So they keep my money while renting the unit & collecting more money. Not good business.michael r. | Expérience générale
Thank you all for everything. Brad you are an angel in disguise. God bless you always and forever. Thank you deeply from the bottom of my heartmelissa m. | Expérience générale
The entire Whitehall. PA U-Haul Team were very helpful and accommodating; would highly recommend them to family and friends...Thank you all!Annette M. | Premières impressions
It was a very clean place and the staff was very helpfulCarmelo L. | Expérience générale
All there were always friendly, caring and helpful. Brad, the manager, was especially awesome. Trust this location.LISA R. | Expérience générale
Great Customer Service! From Amanda at the Call Center making my reservation, to Brad at the Site, taking time to answer questions and shows us around! Great Experience!Vickie J. | Premières impressions
Everyone there was wonderful and accommodating! We rented a unit there for over a year and never had any issues or problems. Recently rented a One way truck and Charles went above and beyond for us!CANDICE R. | Expérience générale
I was forced out or more like in my eyes bullied out of my storage unit after 6 and 1/2 + years I paid 156 for 6 years then they jumped it up to 2:31 all the sudden then the next month after that theyMARK K. | Expérience générale
Professional staff,clean facility,I like this placebrian s. | Expérience générale
Chuck and Kev were excellent, very helpful.Melissa R. | Premières impressions
Great experiencepedro g. | Premières impressions
The service was very helpful and professional. I will use this uhaul againchristine r. | Premières impressions
The equipment was great truck was perfect. But being told online free month of rental storage unit to having to pay was bs. Waiting in line for 35 mins was ridiculous.Corey E. | Premières impressions
Everyone has been kind and helpful since my integration to this location.MARLENE P. | Premières impressions
ure prices for the units are to high when their tiny and not worth the pricemagda m. | Expérience générale
Great service!Ursula G. | Expérience générale
Brad and entire staff are terrific. Le service a été excellent. Would recommend this facility to allMARK W. | Expérience générale
I was new to utilizing uhaul storage. I told the 2 gentlemen at the counter what I would need and why. They were accomodating, personable, professional, efficient and made this process much easier.Holly F. | Expérience générale
Very easy to rent a unit, very helpful staff.PATRICIA C. | Expérience générale
very disappointed my unit had water in it and was very dirty when i went to check it.ann w. | Expérience générale
Great experienceLucmigdaly T. | Expérience générale
I would recommend to use this facilityAdeshkumar V. | Expérience générale
The gentleman that waited on me was so pleasant, I decided not to switch to a facility that was closer, because of his kindness!carldene h. | Expérience générale
This place is great!! Everyone is super helpful and friendly. Jeff is amazing, goes above & beyond to help. Moved out on Thanksgiving - who wants to do that - but the guys there made it almost fun! :)michelle m. | Expérience générale
Unit suited my needs. Manager was pleasant and accommodating in service.lisa t. | Réservation
Thankstia g. | Expérience générale
The two guys at the front desk need a course in customer service. Very unprofessional, unpleasant and not helpful at all! Their attitudes are poor, and they should not even interact with the public!Akillah J. | Réservation
Every was good had my unit siince 2018. Paid uhaul alot of money. Brad mohater was great to see courteous and helpful. You gave a great employee in him. Only thing he never returns calls.DEBRA B. | Expérience générale
Very good customer service!Dawud A. | Expérience générale
There expensive and have storage unit places they have under contract that arnt any better..Justin N. | Expérience générale
I never had an experience like this in my life. This the first time in my life I walk to a business I was greeted with respect and answered all my questions. I'm glad And happy with all the servicesClaude L. | Expérience générale
I've used this facility for a truck for two moves and had pleasant experiences. I rented a storage unit this time, but had to change plans, and the associate was very helpful with the cancellation.Stephanie K. | Réservation
Thanks, Bradley, for taking care of my things for a year.Nobuko Y. | Expérience générale
Excellent staff. Both the move in and move out process was very efficient. Very well run U-Haul facility.Derek M. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!