Customer Reviews for U-Haul Moving & Storage at Main & Lindsay

6715 évaluations

2947 E Main St   Mesa, AZ 85213
(E Main St & Lindsay)

(480) 324-1120

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(480) 324-1120

2947 E Main St
Mesa, AZ 85213
(E Main St & Lindsay)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel R. 
Évaluation :
2

went to location to pick up truck and they had none. had to go to a different location.

WILLIAM H. 
Évaluation :
5

Efficient and helpful

MARSHA S. 
Évaluation :
5

exelent job

MIRSA H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cheri R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan S. 
Évaluation :
5

Efficient and helpful. The equipment provided was top notch and in great shape.

STEVEN C. 
Évaluation :
1

Make sure the email address you customer is using belongs to that customer! My name is Sean Friesen but I live in Canada and did NOT rent a Uhaul from you are anybody else.

Cean F. 
Évaluation :
1

I had the equipment for 4 days and was charged for 8 plus I was charged for more miles than was driven.

Hazel K. 
Évaluation :
5

All trucks should start with a full tank of gas

Andrea F. 
Évaluation :
3

Everyone was nice.

Carrie E. 
Évaluation :
3

The young lady at the front desk was rude and had an attitude problem. The trailer was in good functional condition, other than a hook on the end of a chain that was defective, which I found out later. The nice thing was that, during the pickup, the Uhaul installed trailer light connection on my van was not working and a different young lady (who was pleasant) fixed it with the help of a man (who wasn't very pleasant). All in all it was a successful endeavor.

TEDRIC P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cory D. 
Évaluation :
5

Karsyn's customer service was great!

DENNIS G. 
Évaluation :
5

Friendly and good service!

Micheal K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
3

Answer the phone. I can start calling from across town, drive 35 minutes and walk inside before the call is ever answered. By both the local store and even the call center. Some people DO NOT like using the internet for every single thing. The women who work there are friendly and helpful which makes up for it somewhat.

Denice B. 
Évaluation :
5

Your customer service when you call the 1-800 is absolutely horrendous. Everyone I tried to call I was on hold for 20 minutes and kept getting transferred to wing departments

Zachary A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew T. 
Évaluation :
1

Don't transfer orders to 4 different locations in order to pick pickup my order. It should have only taken 15 mins to get the truck and instead ended up taking 2 and a half hours

Brody Z. 
Évaluation :
4

The trailer we rented was full of dirt and dead leaves. We had to clean the trailer out before we could use it and put items into it.

Russell P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Hazel K. 
Évaluation :
3

Instead of relying on your workers to help their friends out when they return the vehicles low on fuel. I was informed that the fuel was filled up to full. Unfortunately it was not filled up. I received a vehicle with a quarter tank. You people took care of that no harm no foul. Just thought it would be nice to

Lonnie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maricela P.  |  Premières impressions 
Évaluation :
2

Not sending customers to locations that don't have your trailer but uhaul had said it was there , securing the chain the hitch better

NICHOLS S. 
Évaluation :
5

This is the best location i ever went to the two gentlemen that helped me today and yesterday was nice i don't remember their names but thank you !!

Kayla M. 
Évaluation :
1

I rented a 10 ft van April 19..2021 at 8:30 am for Friday April 23 for noon pickup.. at 9am I get a call that the truck will not be available and that the only truck they have for me to get is 50+ miles away in Maricopa having made arrangements for various people to help me and takeoff work I was in the process of losing a lot of money and have another people lose money who were going to help me so I went out the Maricopa got the van over a probably 120 mile round trip my wife had to takeoff over three hours of work to set it up costing us oh well over 100 $plus probably 130 and there was no explanation from the staff at 2759 E. Main as to why this happened as I went to get the truckI noticed the whole parking lot was full of trucks I can't believe every truck on that lot rented the Monday prior or before something seems fishy but I just let it go but their service in their answers to my questions were very very unacceptable

Ken F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Perform better sanitation of inside of car

Omar A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mika D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melisa H.  |  Expérience générale 
Évaluation :
5

Discounts Lol

Lisa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry L.  |  Expérience générale 
Évaluation :
5

Excellent experience overall. Employee friendly and helpful. Transaction was quick and painless. I've dealt with this location before and they did a great job again.

Doug S. 
Évaluation :
5

Thanks for the best customer service

Vera T.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sean M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WYNETTA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT D. 
Évaluation :
3

The girl who helped me at the counter was condescending and not very inviting. If I had to deal with her again, I'd pass and shop elsewhere.

MERRI M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose S. 
Évaluation :
3

When I made my reservation online, the total cost of rental was different from when I picked up the truck. I reserved a truck for 541 $and I paid 619 $and it didn't seem like my reservation number was used, I had to give my Information again. Check out took too long even though I had reservations.

STACY H. 
Évaluation :
5

Very friendly staff,and rapid service,all questions where answer.Will always recommended to friends and family. Thanks

John N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BLANE F. 
Évaluation :
5

Wasn't there long but everyone was helpful

Stephaine E.  |  Expérience générale 
Évaluation :
5

The Uhaul was just what we needed to get through a challenging move. The owner was there and he was so nice!

Ruthymae L. 
Évaluation :
3

Bathroom could be cleaner along with the storage unit could of been swept out ....could be cooler in where the storage units are.....

Heather E.  |  Premières impressions 
Évaluation :
5

The two managers of the Lyndsay and Main Street outlet were very helpfull and pleasant to deal with at such a stressful time

Michael A. 
Évaluation :
3

Process was fine, my issue was with the charges. I went 11 miles. I added 1 gallon of gas before returning and I was charged for 5 gallons of gas. Very frustrating. I was reimbursed for the likes not driven. But seems outrageous to be billed for 5 gallons of gas when I drive minimal mileage and put a gallon of gas in.

Laura P. 
Évaluation :
5

Keep doing what your doing , it's working great !!😁 THANK YOU !!😜

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole C. 
Évaluation :
4

Friendly and helpful.

Rebecca K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry A. 
Évaluation :
5

When I call there is a recorded message that there will be a 20 minute wait. After an hour and half wait, the phone still is not answered. Don't call this location, no one answers the phone.

Donna B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dimitri M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles A. 
Évaluation :
5

Best customer service.

JESSE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rowena R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregg B. 
Évaluation :
5

I was in need of storage and was on a time crunch, Jeff went above and beyond to make sure all my needs were met and exceeded. Highly recommend this location for storage and for moving trucks/supplies.

JULIE W.  |  Premières impressions 
Évaluation :
5

The store manager Jeff Grieshaber is professional, friendly, and has been proactive to meet our needs with our storage and truck rentals. We know that we can talk to Jeff, and he will help us. If there are problems, he always finds a solution. He truly cares about serving his customers. I've been using U-Haul for many many years, and he is one of the absolute best! His people are good, too, because he has trained his people in his corporate culture.

JULIEANN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos D. 
Évaluation :
5

My original reservation was in San Tan Valley but got the call 30 minutes before I was supposed to pick it up that I needed ti go somewhere else to get it that was 3 miles away but not at all convenient so had to scramble to find another one. Same process as always. ...

Jeffrey M. 
Évaluation :
5

Very helpful group

Darla B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith J. 
Évaluation :
1

Train yound representatives what customer service is. The young woman who helped me for the last 4 visits is robotic, unconcerned and carries a very bad attitude. I believe she needs further trsining. Also, i was not called when a trailer i reserved was not available.

KATHERINE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry D. 
Évaluation :
2

The heater was stuck on high. By the time I got across Phoenix my shirt was soaked. Windshield wiper blades were useless in the rain. I had to pull off the road iuntil the storms passed

Jerry L. 
Évaluation :
5

Great job! No surprises 👍

Michael O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eula C. 
Évaluation :
2

I was charged for a dolley and furniture pads I never requested or received. Adding things to customers bills is not right

David J. 
Évaluation :
4

There was a mix up with my unit when I first was there. I was supposed to be air conditioning the first 3 weeks I was there it was almost 80 degrees. When I left I had to take my lock off, they do not pro-rate if you leave early or stay late so that is concerning. When I left an employee with short shorts, was sitting there eating her yogurt, I asked her for a close out receipt, seemed like that bothered her because she had to stop eating. Very rude tone in her voice. There was only on lady there that was present, all other staff was rude and bothered by your presence.

Kerry M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ernesto C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Grisel N. 
Évaluation :
1

Customer service was the absolute worst service I had received from this location. What can you do to improve? Teach your associates customer service. The lot person was the only person who gave good customer service.

PAUL M. 
Évaluation :
5

Employees are awesome! They are friendly and polite. Good people, great team.

Wayne S. 
Évaluation :
5

Great service !!!

Andre T. 
Évaluation :
4

The lady who checked the U-Haul in was extremely rude rolled her eyes cuz I asked her if she could please check it in and gave me a extreme attitude I tried to explain to her about the driver's door had a whistling noise coming from it she just Shrugged her shoulders and the floorboard of the U-Haul what is extremely muddy

Dennis B. 
Évaluation :
5

Received great service

Alan H. 
Évaluation :
5

We were able to easily reserve, pick up, use, and return the 10' truck. It was just right for moving the new couch from point A to B! Thanks U-Haul at Main/Lindsey.

Aune C. 
Évaluation :
5

Very prompt and courteous I was in and out in no time

R P. 
Évaluation :
3

Unit was not clean.

Sidney M.  |  Premières impressions 
Évaluation :
5

Our U Haul on Main St. in Mesa Az has always been the greatest. Bill & Marjorie Burke

William B.  |  Premières impressions 
Évaluation :
5

Great customer experience!

Kenneth C.  |  Expérience générale 
Évaluation :
5

Jeff Grieshaber and the rest of the staff are great!

Kevin S.  |  Premières impressions 
Évaluation :
5

The manager was excellent. Very helpful. The only complaint was a young lady who was always very rude. It was always a fight with her. I guess she's not working there anymore. Had I known that sooner, I would have stayed and continued my storage lease.

DELBERT D.  |  Expérience générale 
Évaluation :
3

I scheduled for moving help through uhaul to pick up containers to bring back to my house. I called this location twice the day before and notified them that Gary was going to pick up items. They said that they never received phone call because it went to call center. I did not call the call center I called directly to the Mesa location. If they are unable to answer the phone call and it gets directed to call center that is not my fault. Uhaul should have a better process where calls from the location are not directed to another facility. Because of this they did not have my containers ready for pick up.

Francesca I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathan N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis S. 
Évaluation :
4

During the one way rental I was charge a total of 324 $for a 3 day rental.

Clarence J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan B. 
Évaluation :
5

Very professional staff. Everything went very well.

Robert E. 
Évaluation :
1

You over. Charged for mileage. The counter guy said he couldn't correct i would have to talk to the manager. I have tried for two days and he won't call. The store won't abmnswer and I get your service desk someplace and they say all they can do is text they don't have a number. They fo have and st least the service desk could follow up. It is the worst customer service I have had in a long time. I have three different people that followed me and they will all testify that the actual mileage is 25 miles. We are through with this as yet. I have called Visa and stopped the payment. If you don't want to handle professionally the I will go from there. What a sad situation for you guys.

RODNEY T. 
Évaluation :
5

The drop off was very easy.

David F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kierstin M. 
Évaluation :
3

Had reservation at 9, showed up and line of people a head of us. Computer crashed, lady had to restart entire order for people in front of us. 2 people in front of us left while waiting to be helped. Large location, not enough help. Young lady that helped us was SUPER nice and SPEEDY!

SEAN S. 
Évaluation :
2

The equipment I wanted wasn't there, the staff was rude and I needed up renting a smaller trailer than I wanted when I had gone in and reserved what I wanted 3 days before. I will never use U-Hail again, you have r the rudest employees.

william S. 
Évaluation :
5

N.D.

Kevin S. 
Évaluation :
4

Prompt service in reserving truck, picking it up and returning.

Michael B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael B.  |  Expérience générale 
Évaluation :
1

They were rude and overcharged me.

Scott A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
5

The manager and staff were great!

Paul W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIDALINA R.  |  Expérience générale 
Évaluation :
5

The location on East Mesa all the employees were tremendously helpful and beyond nice. My first time moving out on my own ...paying everything myself. I was late returning the U-haul truck and the fee was waved. Also Im so glad I went there East Main st. In Mesa.... Seriously the owner of the trucks is super cool understanding of the situation I was in ...told me to take my time. I also renting a storage they offer to help me ...but luckily my friend came to help... But seriously I never received that of service before ...2 thumbs up 

Stacy S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary D.  |  Expérience générale 
Évaluation :
3

I purchased "climate controlled" I have been there 3 times and it has been in the 40's and 50's in the unit. I told the manager and he didn't seem to care.

Kerry M.  |  Premières impressions 
Évaluation :
4

It's not secure and it's a little dirtier than usual but the staff made up for it! The free month was nice. Jeff was helpful.

JUDY C.  |  Premières impressions 
Évaluation :
4

I would like to have the staff ask me of my needs ? In order to know the accessibility of the storage unit would work for me ? B4 going thru all the paper work and then finding out that the unit will not work ! Due to the location and what I would have to go through just to get there ! Everyone has different items to store...So it would safe alot of hassle and time for the person who is trying to find a storage accessible to his or her needs .

Ozark A.  |  Premières impressions 
Évaluation :
4

I did notice that there would be trash on the floor sometimes and then weeks later I would come back and guess what, the trash would still be there. I think the facilities should be swept periodically.

wesley d.  |  Expérience générale 
Évaluation :
1

My experience was less than optimal. The prices on the wall did not reflect the price I actually paid. I was paying 70+ for a 5×10 whereas now I am paying 37 with less hassle to access my unit. The security system would not work correctly and I had to make repeated attempts to gain access. I do however have two positive remarks: Harvest did a good job installing my hitch and the manager was helpful, but there was one staff member who had an attitude and bad choice in hair color. I will choose a different U-Haul location in the future for any rental trailer that I may need. Delpreet was helpful in reducing my monthly fee as well, but I found a better location that is more reasonable. So, price and ease of access were the two main factors in my relocation of my equipment.

Joel C.  |  Expérience générale 
Évaluation :
5

I have been an ongoing customer for years at Uhaul. And Jeff, the GM of the Lindsay & Main store has always been very kind and responsive to us with our truck rental needs. So his store was the first one we went to.

JULIEANN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARLENE S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KRISTINE K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN G.  |  Expérience générale 
Évaluation :
5

The gentleman that helped us out was very nice, and friendly.

Cary c.  |  Premières impressions 
Évaluation :
5

Quick friendly and professional service.

Michael B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom R.  |  Expérience générale 
Évaluation :
5

Excellent service they go out there way for there customers! I have used this location for three years. Excellent management JEFF.

Leslie C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GORDON S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn K.  |  Premières impressions 
Évaluation :
4

The staff at Main and Lindsey was excellent! Great customer service! However the phone calls that where to the switch board to get service where WAY to long of a wait. Hire more corporate phone reps please

STEPHEN WALLICH V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alane p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K.  |  Premières impressions 
Évaluation :
2

Female who helped me was rude and irritated that she was not aware that I had reserved 2 UBox and had no one available to operate the forklift. She was on her personal cell phone in front of me speaking with another employee rolling her eyes while speaking about my situation. Her response was "look you can wait 2 hrs if yuh what because this is my last priority or I can get you in an unit."

April B.  |  Premières impressions 
Évaluation :
3

When I moved out the person that helped me was very kind BUT the other young man that was smoking right in front of me with no friendly manners musta got up on the wrong side of the bed. A little disfuntionnal is how I took it..the van I rented was nasty dirty, I've been with you for 4 years and never had issues with my unit but some of the staff need to be a little more friendlyer..

LAURA G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus H.  |  Expérience générale 
Évaluation :
3

The team was great and very helpful. Also, the store was clean but outside near our unit , it smelled like urine. Over it was a good experience.

Michelle V.  |  Premières impressions 
Évaluation :
5

Jeff was great to work with will definitely come back if I need anything

Douglas B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony F.  |  Expérience générale 
Évaluation :
2

I just moved out of Unit B83 since it had a. Inch gap under the door that never had weather stripping put on it in spite of asking Manager Jeffrey multiple times and even calling the 1-800 number who sent an email to Jeffrey that was never responded to. When I lifted the door yesterday I discovered that the unit doors had been painted and overspray went under the door and ruined some of our household items. I am now having to file an insurance claim. I spoke with Jeffrey about this and all he would do is print out a form that instructed me how to go through the claim process. I asked if he wanted to see the damage and he said no. Miserable place to rent.

Lloyd W.  |  Expérience générale 
Évaluation :
5

The kid at the counter was very polite, respectful, and kind , I was impressed with his professionalizm . and knowledge of product and services. I will recently recommend this location to my friends. Thanks for asking

Ricky C.  |  Premières impressions 
Évaluation :
2

I went to move my items and a lock was on my unit and called the manager told me to just cut the lock off i didnt have anything to cut it off wit so i had to pay the movers a extra 65 $so i could run to lowes to get something to cut it off with..the bad part the customer service rep said they put it on my unit by mistake..i should be refunded 65 $i paid the movers as they had to wait a extra hr...

Loren B.  |  Expérience générale 
Évaluation :
5

Great people and great service

Chad H.  |  Expérience générale 
Évaluation :
2

Homeless people living out of storage units were in the way when I would go to my storage unit. Feces on the ground. I enrolled in auto-payment yet was still charged a late fee.

Robert B.  |  Expérience générale 
Évaluation :
5

All good

steve p.  |  Expérience générale 
Évaluation :
4

I would give 5 stars because it is clean, well-maintained and the people were great to work with. However, the freight elevator is very slow and awkward and OLD. It should be updated.

Norma Lynn V.  |  Expérience générale 
Évaluation :
5

The customer service was over and beyond with my expectations.

Avey W.  |  Premières impressions 
Évaluation :
5

The mgr John - Is awesome. Understands the business.

David A.  |  Expérience générale 
Évaluation :
2

Needed to interact with staff multiple times to achieve simple things. Three different people experienced the staff with me all seemed highly incompetent and more than likely under the influence.

Ashton E.  |  Expérience générale 
Évaluation :
3

I was satisfied with the service I received from the staff at u-haul. The one thing that really worked for me was the 24 hour access. My schedule sometimes isn't 8 to 5 so I thank you for having that.

Clint G.  |  Expérience générale 
Évaluation :
5

Clean facility, friendly staff and excellent customer service. I would recommend this storage facility to anyone who needs short or long term storage. Easy access made rhis an exceptional experience.

Rowdy W.  |  Expérience générale 
Évaluation :
5

Manager was super helpful

Jody O.  |  Premières impressions 
Évaluation :
3

I feel like I was over charged for my units upon trying to do a move out. I got extremely poor quality equipment to use from trailer and dolly. And extra charges that I don't believe I should have had

sarah b.  |  Expérience générale 
Évaluation :
5

ry responsive and helpful staff... Jeff especially! Thank you!

carol j.  |  Expérience générale 
Évaluation :
3

Computers were down it took like 20 minutes to get a truck meantime you have other staff just want around lobby full of people manager on the phone and one person working the counter that was new

Marlene E.  |  Premières impressions 
Évaluation :
5

It was excellent

steve p.  |  Premières impressions 
Évaluation :
4

It was a good experience

LISA D.  |  Expérience générale 
Évaluation :
5

Staff went above and beyond the normal scope of customer service. We were very pleased with the whole experience and will highly recommend to everyone we know.

micheal j.  |  Expérience générale 
Évaluation :
5

very nice people i do like to come back and will recommend

rita s.  |  Expérience générale 
Évaluation :
5

Staff was friendly and professional. Checked me in and got a month of storage free. Took 15 minutes and then I left. Easy and cheap. My favorite.

Clint G.  |  Premières impressions 
Évaluation :
5

*

john s.  |  Expérience générale 
Évaluation :
5

The man helping me was very friendly and answered all my questions

Bianca G.  |  Premières impressions 
Évaluation :
5

Very friendly staff

GARRY D.  |  Expérience générale 
Évaluation :
5

great job main street u-haul crew, you guys and gals are stellar.

Michael S.  |  Expérience générale 
Évaluation :
5

Quick, easy, convenient. Manager was VERY helpful.

Robin L.  |  Expérience générale 
Évaluation :
5

Very happy with this location. They were awesome

Victoria M.  |  Expérience générale 
Évaluation :
1

My unit was on level 2 and the elevator was faulty during every visit to my unit. It appears that a customer is living in his unit. I notified staff of issues, I was told that complaints are common.

ANGELA S.  |  Expérience générale 
Évaluation :
5

Jeff was kind and quick. I am excited to have a unit and move my boxes in soon!

Kassie R.  |  Premières impressions 
Évaluation :
5

The people at the store were very knowledgeable and super nice. I would recommend them for any customer service tasks. Please keep up the great attitude.

Frank B.  |  Premières impressions 
Évaluation :
4

n/a

Lowell H.  |  Expérience générale 
Évaluation :
5

The staff we dealt with were very friendly. The unit accommodated our needs.

Cindy M.  |  Expérience générale 
Évaluation :
5

Staff were very helpful and friendly at this location

rachael r.  |  Expérience générale 
Évaluation :
5

The staff at this location were very friendly and amazing, always helpful, always kind, never let me down in any way. Was with them for a year and a half. Will go back to this location any day. Thanks

Mary S.  |  Expérience générale 
Évaluation :
5

S.O.

HENRI D.  |  Expérience générale 
Évaluation :
5

Très bien

Pepper P.  |  Expérience générale 
Évaluation :
5

Dave was very nice and informative.

Rowdy W.  |  Premières impressions 
Évaluation :
5

We have always used this location for storage and other services, no complaints about this location. Always great people!!

Lindsay A.  |  Premières impressions 
Évaluation :
5

Excellent at every level of experience. Service, follow up, cleanliness...best U-Haul in the east valley by far! Thank you for the quick service and helping getting us going.

Chris R.  |  Premières impressions 
Évaluation :
3

facility lacks space so access with long trailer is an issue for me facility shows its age vs. newer

Gary W.  |  Expérience générale 
Évaluation :
5

It was easy to get my U Box. Jeff had it all ready to go and personally assisted me getting the tow dolly hooked up to my vehicle. Off and running quickly. The return check in was just as easy.

John P.  |  Expérience générale 
Évaluation :
4

I can recommend this location. Used storage as part of my trailer rental. Fast & efficient.

Johan D.  |  Expérience générale 
Évaluation :
5

Great customer service.very satisfied

robert k.  |  Premières impressions 
Évaluation :
5

Very accommodating facility and people.

david N.  |  Expérience générale 
Évaluation :
5

Le service a été excellent. The clerk was very informative of services provided.

takai H.  |  Premières impressions 
Évaluation :
4

every one was very helpful. Thank you,

Sharon C.  |  Expérience générale 
Évaluation :
5

The employees were very friendly and knowledgeable

Alan L.  |  Expérience générale 
Évaluation :
5

Excellent courteous staff

kc b.  |  Premières impressions 
Évaluation :
5

professional staff. quick. effective

Gary W.  |  Premières impressions 
Évaluation :
5

Great customer service from the guy who helped me. Can't remeber name but he wears glasses. Fantastic and thorough

Feleiss K.  |  Premières impressions 
Évaluation :
5

Employees where kind and helpful.

ron k.  |  Premières impressions 
Évaluation :
3

Your staff has a lot to learn about customer service. I encountered a few friendly representatives but many were lacking skills.

addie H.  |  Expérience générale 
Évaluation :
5

Great place for storage needs.

Luetta W.  |  Expérience générale 
Évaluation :
4

Did not receive a notification when the U-box arrived.

Theron F.  |  Expérience générale 
Évaluation :
5

With the reviews on Yelp I was a little concerned but they more than exceeded my expectations. We wanted 1 Ubox ready for us and they reloaded every time we left allowing 4 to be done it 1 day!!!!!!

Kelly R.  |  Expérience générale 
Évaluation :
4

Good place to store things but in my case I was placed there from Wisconsin which was quite a distance from where I lived it was the fault of the dealer in Wisconsin.

Steven L.  |  Expérience générale 
Évaluation :
5

I went in for boxes. I was helped quickly and they helped me load the boxes into my car.

Chalet F.  |  Réservation 
Évaluation :
2

Uhaul shipping of UBoxes has been a challenge with this location, I would never Recommend using them

Alfred T.  |  Expérience générale 
Évaluation :
5

Jeff the GM has really turned this center around! Very happy to be in business with this U-Haul Center!

Adam C.  |  Expérience générale 
Évaluation :
5

Great service.

Nicholas M.  |  Expérience générale 
Évaluation :
5

Needs to be air condition.

Anne F.  |  Expérience générale 
Évaluation :
5

The staff is very helpful!

Venessa M.  |  Expérience générale 
Évaluation :
5

Great Location. Great staff. James was Fantastic. Very impressed.

Steve C.  |  Réservation 
Évaluation :
5

Pleasant experience

Lowell H.  |  Réservation 
Évaluation :
5

No comment

Mary P.  |  Réservation 
Évaluation :
5

Great customer service!

Amy D.  |  Expérience générale 
Évaluation :
5

The entrance door to c49 where my locker is needs to be patched at door I had one of your carts full of my stuff almost fall on top of me when the cart the spot with no payvment.

Gary K.  |  Expérience générale 
Évaluation :
4

There was a new employee...foul mouthed...he should be more respectful of others....other than that ...a very good experience.

David B.  |  Expérience générale 
Évaluation :
2

U haul box did not arrive on time. Once box arrived store did not have ubox trailer available so we had to wait another day before actually getting our box.

deborah c.  |  Expérience générale 
Évaluation :
4

My only issue was with the u-pods I had in storage... it seemed to take a while when calling the office to find these and I got transferred around a few times too until we found them.

Jacob D.  |  Expérience générale 
Évaluation :
5

Great place to rent from. No critters. We had a climate controlled unit.

Laura W.  |  Expérience générale 
Évaluation :
5

S.O.

HENRI D.  |  Réservation 
Évaluation :
5

S.O.

kristiane f.  |  Expérience générale 
Évaluation :
4

Not arriving in Arizona until Sept 10. Made other arrangments.

dave m.  |  Réservation 
Évaluation :
4

We are pleased with the storage unit and the employees.

Marvin C.  |  Expérience générale 
Évaluation :
5

Very helpful

NATHAN B.  |  Réservation 
Évaluation :
4

Aucun

Roland G.  |  Expérience générale 
Évaluation :
5

Very nice, easy to deal with

Dennis J.  |  Réservation 
Évaluation :
5

.

Molly M.  |  Expérience générale 
Évaluation :
5

Was very pleased with how were treated thank you BILL

Bill S.  |  Expérience générale 
Évaluation :
5

Thanks for all you help and a special thanks to Dave !!!

nathan v.  |  Expérience générale 
Évaluation :
5

Thank you I would definitely use U-Haul again!

mary c.  |  Expérience générale 
Évaluation :
5

Your services were excellent, no complaints . Everything else went good as far as customer service!

JANE G.  |  Expérience générale 
Évaluation :
5

Very friendly group here. The manager of the storage, it's absolutely amazing.

Michelle P.  |  Expérience générale 
Évaluation :
5

Good job

Roger W.  |  Expérience générale 
Évaluation :
5

Great job..

Barbara L.  |  Expérience générale 
Évaluation :
4

Convenient location.

Leslie O.  |  Expérience générale 
Évaluation :
5

The storage was great, but it would be super awesome if I wasn’t sent 7 emails every other day to “give my feedback about my expierence.”

kristen c.  |  Expérience générale 
Non reviews have been submitted for this location.

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