Customer Reviews for U-Haul Moving & Storage of Central Mesa

6785 évaluations

2947 E Main St   Mesa, AZ 85213
(E Main St & Lindsay)

(480) 324-1120

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(480) 324-1120

2947 E Main St
Mesa, AZ 85213
(E Main St & Lindsay)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY R. 
Évaluation :
2

The trailer was damaged prior to my rental. The shroud over the wheels was dented pretty badly. So much so that you can't move the shroud so you can get in or out of the vehicle being towed after it's loaded.

JASON G. 
Évaluation :
3

The young lady that helped me must have been worn out from the heat of the day. I was picking up a trailer at the end of the day, and I'm sure she was tired, She wasn't at all rude, but also wasn't pleasant to work with. I felt as if I was putting her out by renting the trailer. The young man that helped me load the trailer up was quite pleasant and had a good attitude even though he was out in the heat all day.

Randall P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul T. 
Évaluation :
3

No one came out to check in vehicle during business hours so just did it electronically.

Stefan F. 
Évaluation :
1

Oil was spilled all over the trailer we rented, Im not sure how the guy didnt notice it when he hooked it up to our car. We didnt notice until we were already loading out stuff onto the ramp..... my brother in law slipped on the oil and my stuff couldve been damaged, I had to put down 2 sets of sheets ..... Either theyre not checking what gets returned or they dont care, but either way it still looks really bad on their end and when i told the lady at the uhual office she had an attitude and very reluctantly said sorry with an attitude ..... will never rent from this place again!!!

Marlena J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kevin G. 
Évaluation :
1

Reservation that was made 2 hours prior could not be located, agent was sarcastically apologetic, when told she didn't have to patronize me and I needed to get going-she told me she no longer had a truck for me. I insisted on renting a truck and dolly as I had a deadline to meet. She told me the truck had a dolly in it. When I got to my destination, I discovered there was no dolly and had to return to your location to obtain one. This resulted in extra mileage and loss of time. The truck also became more difficult to start each time. I reported this to your agent as a bad battery problem. I was without a refrigerator for 5 days and I'm very glad to have one that is working now, but will never look to this site for assistance or filling my propane tanks again.

MARY A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

GERARD G. 
Évaluation :
1

The girl that checked me in had the worst attitude and act as though she was miserable and hated her job. The 26 foot truck was horrible to drive. When I went 50-60 miles per house the whole truck would shake so hard my body was jerking everywhere to the point I throw up. So unhappy and disappointed.

MELISSA P. 
Évaluation :
3

I ask for elevator and is only a freight Elevator as in people cannot ride in it that was not explain to me I clearly am handicapped and no one mentioned to me that I would have to walk upstairs very very disappointed

Carlia W.  |  Premières impressions 
Évaluation :
5

I loved having all the communication from pre-drop off arrival to notices of drop off. It eased some of the stress of moving to know each step of the way where the box was and what was happening at each phase. I also liked the updates to when I was getting my box on the other end of my move. My box even arrived almost a week early which was amazing! The local office gave me a call to see if I was able to receive it earlier than expected. They even remembered me when I had to call the office back. I can't stop saying amazing things about the service of U-Haul with the u-pack box. Definitely worth the price!

Heather A. 
Évaluation :
5

Very quick and easy. Everyone was kind and let me know snout my birthday equipment and answered any questions I had.

Richa P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sybil S. 
Évaluation :
4

I keep going back to U Haul. I count on them. Merci.

SYLVIA R.  |  Premières impressions 
Évaluation :
5

Great customer service ,the girls where very professional and courteous, thank you

THOMAS J. 
Évaluation :
5

Your drop off app is horrible. It never lets me take a picture. You should allow me to take the picture and then upload it. I couldn't show it was returned on time because it wouldn't let me get past that part

JEFFREY C. 
Évaluation :
5

Great moving experience. It was awesome to see a staff working as a team. 🌟🌟🌟⭐⭐⭐⭐🌟🌟🌟

Marvin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMIL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELICA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Adrian P. 
Évaluation :
4

Didn't have the trailer I needed, but was able to substitute another one, after the Original location (Apache sands) that I went to was CLOSED despite the U-Haul site allowing me to book for the specific day and time, and showing that they were open at that time.

GREGORY M. 
Évaluation :
3

The lady that helped was great, out of the 4 or 5 times using uhaul this is the best place to go.

JERRY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMASCALL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES E. 
Évaluation :
5

No moving dollies were available.

Richard T. 
Évaluation :
5

Hey, no improvements necessary. Great service. Out with a truck in about 10 minutes. Exceptionally pleased *•* ~

FAWN C. 
Évaluation :
3

Receptionist can slice less and appear more professional

EMIL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecil W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS S.  |  Premières impressions 
Évaluation :
5

I've been renting a bunch of trucks lately and the bill was always around 70 $. Today it was 111 $. Not happy

BRIAN G. 
Évaluation :
5

The best customer service by far, specially the manager

Tausagafou I. 
Évaluation :
4

My order was missing the moving pads I requested. There were only 4 on the truck.

Leslie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina B. 
Évaluation :
5

Great service!! Staff was great!!!

WILLIAM G. 
Évaluation :
3

Truck sounded like it was going to break down at any time but it still got us to where we needed to go. The app said the mileage we entered was less then what we started with but I checked the paperwork and mileage before leaving. I was unable to complete the return on the truck through the app. The lady that helped us out could have been more friendly.

MONICA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Klintan W. 
Évaluation :
2

Too many billing issues. I paid a month in advance for May 2021 via a phone call from Chris saying my account was past due (even though I set my account up on recurring twice and money wasn't taken out properly) and when I arrived yesterday May 23rd I was locked out of my storage room. This has happened twice during my 6 month rental period. Lock should have been removed when I made payment to Chris early May. Thank God the office was open. Reps are not helpful, unfriendly, not trained properly. Originally I reserved a 10x12 back in November 2020 and when I arrived to rent truck and get storage room I found out they gave my unit away and was given a 10x10 storage unit that had broken door. Had to request that it be repaired. Staff was rude and acted like they didn't care and was told I could move my contents to another unit. Wow... May 23rd my car was hit by Uhaul driver in parking lot at Broadway location. Again, inadequate training! Staff should not have been driving a Uhaul truck without proper training. Horrible experience with Uhaul... repeatedly.

Sherry J.  |  Expérience générale 
Évaluation :
3

I will never use uhaul again. As if moving isn't stressful enough, try being told that you'll have to haul a trailer 2 extra hours if you want it at all, and an extra four hours if you don't want to be penalized. Had a "guaranteed rental" and confirmed it at 7am the day of, but when got to the location, was told only trailer available was an hour (one way!) out of our way. On top of that, the manager's manager told us that we'd be charged extra if we didn't return the trailer to that location!!!! They said the 50 $refund for the "guaranteed rental" was to compensate us for the inconvenience. 50 $doesn't start to cover the added stress on moving day, let alone the gas and time it would take to drive that trailer FOUR HOURS OUT OF OUR WAY. I asked to receive a call from the next level of management. I was told they'd call me in 2 hours but it's been four days and no call. Now we're done with the trailer so I called the traffic supervisor again and they again refused to apply any discount or waive the fees for not returning to the original location. Well, we decided to return it to a nearby location and eat the extra fees... but were then told that location needed the trailer anyways, so they'd give a discount on the penalty fees. Worst. Customer. Service. Ever.

ROBERT L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody K. 
Évaluation :
5

All fine

Dwight M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly E. 
Évaluation :
4

This was the fourth location I had to go to to get the van I reserved.

MARION S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY W. 
Évaluation :
5

Good morning, my experience was okay. Thank you very much. God bless.

VALERIE S. 
Évaluation :
5

I went in without a reservation and was able to get the equipment I needed in a minimal amount of time and effort. The return was smooth and fast, and my charge was adjusted to reflect the actual miles drove.

chris M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Richie R. 
Évaluation :
1

Guaranteed on 5/14, arrived on 5/18! No notification of the first missed delivery then the next guaranteed delivery date of 5/17 was also missed. My 78 year old father has been sleeping in a recliner while waiting for his bed!

Donald B. 
Évaluation :
1

We are leaving U-Haul because of our experience with this particular storage facility. We have repeatedly left messages for the manager, Jeff, to call us but he never did, we've repeatedly gone into the facility, but we can rarely catch him. The door to our unit building was broken when we first moved in and it took WEEKS to get it fixed. We tried to stress to the young man, who was behind the store counter, how important it was to get it fixed and have our belongings secure especially since it's not gated. His response to our concerns? He said that they had cameras that would record the thief's face and hopefully the police could catch him. Two things are problematic with this answer. 1. With COVID-19, most people are wearing a mask so the police couldn't identify him. 2. We didn't want our things to be stolen in the first place and the chances of getting them back, and in good condition, would be about nil. Couldn't believe we were having that conversation... After telling him that if it wasn't fixed within the next few days, I would be calling corporate...it finally got fixed. So... these are the reasons why we have moved our things out of U-Haul and moved them into a cleaner, gated, and well-maintained facility, Extra Space Storage. It' even quite a bit farther away, but it's worth the peace of mind.

lynn p.  |  Expérience générale 
Évaluation :
2

When 2 women show up to return equipment that are limited mobility don't be an ass and just sit there when they ask you for assistance. When we returned the trailer I had asked the guy that disconnected it if the adapter we just purchased could fall out and he said well yeah so I asked could you get it for me and he just sat there!!! I told the gal inside and she didn't even give me a response to my complaint. What the heck Uhaul doesn't have customer service values anymore or what?!

Natalie S. 
Évaluation :
5

Very Good Service. Thank you Uhaul!

Michael P. 
Évaluation :
5

i've used this location many times and they always do a great job

Mark H. 
Évaluation :
5

Great smooth process, used the app to check in and saved a lot of time. Trailer hooked up efficiently and was on my way in short order

Carlos P. 
Évaluation :
5

We have used this location before... that is why we return!!!

lester F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua B. 
Évaluation :
5

Nice people easy going

Denene B. 
Évaluation :
1

The customer service is very very disappointing. I felt so insecure that I have to record the conversation for transparency and my safety. I felt racially discriminated when they said there was no truck to rent and then rented the truck after I booked the truck online 5 minutes later. Absolutely horrid experience.

Vijay P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene C. 
Évaluation :
5

We stored our items there for over 6 years and have been very happy with this facility.

MELISSA T.  |  Expérience générale 
Évaluation :
3

CLEAN THE VEHICLES INSIDE BEFORE NEXT CUSTOMER

JOHN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS K. 
Évaluation :
1

Be sure that you are assigning the correct equipment to the right customer. This caused a huge hassle.

Tangela W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE C. 
Évaluation :
5

On the cargo vans. Please tell people how to adjust the mirrors amd how to see their mileage.....Other then that in m out and got it done!!!!

DEBORAH L. 
Évaluation :
5

I had the most amazing U-haul experience at U-Haul Storage of Olympia. They bent over backwards to make everything go smoothly despite their internet being down when I arrived... they called me that morning to let me know of the issue and to confirm my arrival time. When it turned out I had left the key to my U-box at home over an hour's drive away, they cut off the lock for me so I could stay on track moving my parents into a new care facility. The dispatch and return processes were incredibly efficient. I'll be I spent less than 10 minutes total for both processes combined.

STEVEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel R. 
Évaluation :
2

went to location to pick up truck and they had none. had to go to a different location.

WILLIAM H. 
Évaluation :
5

Efficient and helpful

MARSHA S. 
Évaluation :
5

exelent job

MIRSA H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cheri R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan S. 
Évaluation :
5

Efficient and helpful. The equipment provided was top notch and in great shape.

STEVEN C. 
Évaluation :
1

Make sure the email address you customer is using belongs to that customer! My name is Sean Friesen but I live in Canada and did NOT rent a Uhaul from you are anybody else.

Cean F. 
Évaluation :
1

I had the equipment for 4 days and was charged for 8 plus I was charged for more miles than was driven.

Hazel K. 
Évaluation :
5

All trucks should start with a full tank of gas

Andrea F. 
Évaluation :
3

Everyone was nice.

Carrie E. 
Évaluation :
3

The young lady at the front desk was rude and had an attitude problem. The trailer was in good functional condition, other than a hook on the end of a chain that was defective, which I found out later. The nice thing was that, during the pickup, the Uhaul installed trailer light connection on my van was not working and a different young lady (who was pleasant) fixed it with the help of a man (who wasn't very pleasant). All in all it was a successful endeavor.

TEDRIC P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cory D. 
Évaluation :
5

Karsyn's customer service was great!

DENNIS G. 
Évaluation :
5

Friendly and good service!

Micheal K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
3

Answer the phone. I can start calling from across town, drive 35 minutes and walk inside before the call is ever answered. By both the local store and even the call center. Some people DO NOT like using the internet for every single thing. The women who work there are friendly and helpful which makes up for it somewhat.

Denice B. 
Évaluation :
5

Your customer service when you call the 1-800 is absolutely horrendous. Everyone I tried to call I was on hold for 20 minutes and kept getting transferred to wing departments

Zachary A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew T. 
Évaluation :
1

Don't transfer orders to 4 different locations in order to pick pickup my order. It should have only taken 15 mins to get the truck and instead ended up taking 2 and a half hours

Brody Z. 
Évaluation :
4

The trailer we rented was full of dirt and dead leaves. We had to clean the trailer out before we could use it and put items into it.

Russell P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Hazel K. 
Évaluation :
3

Instead of relying on your workers to help their friends out when they return the vehicles low on fuel. I was informed that the fuel was filled up to full. Unfortunately it was not filled up. I received a vehicle with a quarter tank. You people took care of that no harm no foul. Just thought it would be nice to

Lonnie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maricela P.  |  Premières impressions 
Évaluation :
2

Not sending customers to locations that don't have your trailer but uhaul had said it was there , securing the chain the hitch better

NICHOLS S. 
Évaluation :
5

This is the best location i ever went to the two gentlemen that helped me today and yesterday was nice i don't remember their names but thank you !!

Kayla M. 
Évaluation :
1

I rented a 10 ft van April 19..2021 at 8:30 am for Friday April 23 for noon pickup.. at 9am I get a call that the truck will not be available and that the only truck they have for me to get is 50+ miles away in Maricopa having made arrangements for various people to help me and takeoff work I was in the process of losing a lot of money and have another people lose money who were going to help me so I went out the Maricopa got the van over a probably 120 mile round trip my wife had to takeoff over three hours of work to set it up costing us oh well over 100 $plus probably 130 and there was no explanation from the staff at 2759 E. Main as to why this happened as I went to get the truckI noticed the whole parking lot was full of trucks I can't believe every truck on that lot rented the Monday prior or before something seems fishy but I just let it go but their service in their answers to my questions were very very unacceptable

Ken F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Perform better sanitation of inside of car

Omar A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mika D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melisa H.  |  Expérience générale 
Évaluation :
5

Discounts Lol

Lisa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry L.  |  Expérience générale 
Évaluation :
5

Excellent experience overall. Employee friendly and helpful. Transaction was quick and painless. I've dealt with this location before and they did a great job again.

Doug S. 
Évaluation :
5

Thanks for the best customer service

Vera T.  |  Premières impressions 
Évaluation :
5

Wasn't there long but everyone was helpful

Stephaine E.  |  Expérience générale 
Évaluation :
3

Bathroom could be cleaner along with the storage unit could of been swept out ....could be cooler in where the storage units are.....

Heather E.  |  Premières impressions 
Évaluation :
5

I was in need of storage and was on a time crunch, Jeff went above and beyond to make sure all my needs were met and exceeded. Highly recommend this location for storage and for moving trucks/supplies.

JULIE W.  |  Premières impressions 
Évaluation :
5

The store manager Jeff Grieshaber is professional, friendly, and has been proactive to meet our needs with our storage and truck rentals. We know that we can talk to Jeff, and he will help us. If there are problems, he always finds a solution. He truly cares about serving his customers. I've been using U-Haul for many many years, and he is one of the absolute best! His people are good, too, because he has trained his people in his corporate culture.

JULIEANN S.  |  Premières impressions 
Évaluation :
5

Very helpful group

Darla B.  |  Expérience générale 
Évaluation :
4

There was a mix up with my unit when I first was there. I was supposed to be air conditioning the first 3 weeks I was there it was almost 80 degrees. When I left I had to take my lock off, they do not pro-rate if you leave early or stay late so that is concerning. When I left an employee with short shorts, was sitting there eating her yogurt, I asked her for a close out receipt, seemed like that bothered her because she had to stop eating. Very rude tone in her voice. There was only on lady there that was present, all other staff was rude and bothered by your presence.

Kerry M.  |  Expérience générale 
Évaluation :
3

Unit was not clean.

Sidney M.  |  Premières impressions 
Évaluation :
5

Our U Haul on Main St. in Mesa Az has always been the greatest. Bill & Marjorie Burke

William B.  |  Premières impressions 
Évaluation :
5

Great customer experience!

Kenneth C.  |  Expérience générale 
Évaluation :
5

Jeff Grieshaber and the rest of the staff are great!

Kevin S.  |  Premières impressions 
Évaluation :
5

The manager was excellent. Very helpful. The only complaint was a young lady who was always very rude. It was always a fight with her. I guess she's not working there anymore. Had I known that sooner, I would have stayed and continued my storage lease.

DELBERT D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathan N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael B.  |  Expérience générale 
Évaluation :
5

The manager and staff were great!

Paul W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIDALINA R.  |  Expérience générale 
Évaluation :
5

The location on East Mesa all the employees were tremendously helpful and beyond nice. My first time moving out on my own ...paying everything myself. I was late returning the U-haul truck and the fee was waved. Also Im so glad I went there East Main st. In Mesa.... Seriously the owner of the trucks is super cool understanding of the situation I was in ...told me to take my time. I also renting a storage they offer to help me ...but luckily my friend came to help... But seriously I never received that of service before ...2 thumbs up 

Stacy S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary D.  |  Expérience générale 
Évaluation :
3

I purchased "climate controlled" I have been there 3 times and it has been in the 40's and 50's in the unit. I told the manager and he didn't seem to care.

Kerry M.  |  Premières impressions 
Évaluation :
4

It's not secure and it's a little dirtier than usual but the staff made up for it! The free month was nice. Jeff was helpful.

JUDY C.  |  Premières impressions 
Évaluation :
4

I would like to have the staff ask me of my needs ? In order to know the accessibility of the storage unit would work for me ? B4 going thru all the paper work and then finding out that the unit will not work ! Due to the location and what I would have to go through just to get there ! Everyone has different items to store...So it would safe alot of hassle and time for the person who is trying to find a storage accessible to his or her needs .

Ozark A.  |  Premières impressions 
Évaluation :
4

I did notice that there would be trash on the floor sometimes and then weeks later I would come back and guess what, the trash would still be there. I think the facilities should be swept periodically.

wesley d.  |  Expérience générale 
Évaluation :
1

My experience was less than optimal. The prices on the wall did not reflect the price I actually paid. I was paying 70+ for a 5×10 whereas now I am paying 37 with less hassle to access my unit. The security system would not work correctly and I had to make repeated attempts to gain access. I do however have two positive remarks: Harvest did a good job installing my hitch and the manager was helpful, but there was one staff member who had an attitude and bad choice in hair color. I will choose a different U-Haul location in the future for any rental trailer that I may need. Delpreet was helpful in reducing my monthly fee as well, but I found a better location that is more reasonable. So, price and ease of access were the two main factors in my relocation of my equipment.

Joel C.  |  Expérience générale 
Évaluation :
5

I have been an ongoing customer for years at Uhaul. And Jeff, the GM of the Lindsay & Main store has always been very kind and responsive to us with our truck rental needs. So his store was the first one we went to.

JULIEANN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARLENE S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KRISTINE K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN G.  |  Expérience générale 
Évaluation :
5

The gentleman that helped us out was very nice, and friendly.

Cary c.  |  Premières impressions 
Évaluation :
5

Quick friendly and professional service.

Michael B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom R.  |  Expérience générale 
Évaluation :
5

Excellent service they go out there way for there customers! I have used this location for three years. Excellent management JEFF.

Leslie C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GORDON S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn K.  |  Premières impressions 
Évaluation :
4

The staff at Main and Lindsey was excellent! Great customer service! However the phone calls that where to the switch board to get service where WAY to long of a wait. Hire more corporate phone reps please

STEPHEN WALLICH V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alane p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K.  |  Premières impressions 
Évaluation :
2

Female who helped me was rude and irritated that she was not aware that I had reserved 2 UBox and had no one available to operate the forklift. She was on her personal cell phone in front of me speaking with another employee rolling her eyes while speaking about my situation. Her response was "look you can wait 2 hrs if yuh what because this is my last priority or I can get you in an unit."

April B.  |  Premières impressions 
Évaluation :
3

When I moved out the person that helped me was very kind BUT the other young man that was smoking right in front of me with no friendly manners musta got up on the wrong side of the bed. A little disfuntionnal is how I took it..the van I rented was nasty dirty, I've been with you for 4 years and never had issues with my unit but some of the staff need to be a little more friendlyer..

LAURA G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus H.  |  Expérience générale 
Évaluation :
3

The team was great and very helpful. Also, the store was clean but outside near our unit , it smelled like urine. Over it was a good experience.

Michelle V.  |  Premières impressions 
Évaluation :
5

Jeff was great to work with will definitely come back if I need anything

Douglas B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony F.  |  Expérience générale 
Évaluation :
2

I just moved out of Unit B83 since it had a. Inch gap under the door that never had weather stripping put on it in spite of asking Manager Jeffrey multiple times and even calling the 1-800 number who sent an email to Jeffrey that was never responded to. When I lifted the door yesterday I discovered that the unit doors had been painted and overspray went under the door and ruined some of our household items. I am now having to file an insurance claim. I spoke with Jeffrey about this and all he would do is print out a form that instructed me how to go through the claim process. I asked if he wanted to see the damage and he said no. Miserable place to rent.

Lloyd W.  |  Expérience générale 
Évaluation :
5

The kid at the counter was very polite, respectful, and kind , I was impressed with his professionalizm . and knowledge of product and services. I will recently recommend this location to my friends. Thanks for asking

Ricky C.  |  Premières impressions 
Évaluation :
2

I went to move my items and a lock was on my unit and called the manager told me to just cut the lock off i didnt have anything to cut it off wit so i had to pay the movers a extra 65 $so i could run to lowes to get something to cut it off with..the bad part the customer service rep said they put it on my unit by mistake..i should be refunded 65 $i paid the movers as they had to wait a extra hr...

Loren B.  |  Expérience générale 
Évaluation :
5

Great people and great service

Chad H.  |  Expérience générale 
Évaluation :
2

Homeless people living out of storage units were in the way when I would go to my storage unit. Feces on the ground. I enrolled in auto-payment yet was still charged a late fee.

Robert B.  |  Expérience générale 
Évaluation :
5

All good

steve p.  |  Expérience générale 
Évaluation :
4

I would give 5 stars because it is clean, well-maintained and the people were great to work with. However, the freight elevator is very slow and awkward and OLD. It should be updated.

Norma Lynn V.  |  Expérience générale 
Évaluation :
5

The customer service was over and beyond with my expectations.

Avey W.  |  Premières impressions 
Évaluation :
5

The mgr John - Is awesome. Understands the business.

David A.  |  Expérience générale 
Évaluation :
2

Needed to interact with staff multiple times to achieve simple things. Three different people experienced the staff with me all seemed highly incompetent and more than likely under the influence.

Ashton E.  |  Expérience générale 
Évaluation :
3

I was satisfied with the service I received from the staff at u-haul. The one thing that really worked for me was the 24 hour access. My schedule sometimes isn't 8 to 5 so I thank you for having that.

Clint G.  |  Expérience générale 
Évaluation :
5

Clean facility, friendly staff and excellent customer service. I would recommend this storage facility to anyone who needs short or long term storage. Easy access made rhis an exceptional experience.

Rowdy W.  |  Expérience générale 
Évaluation :
5

Manager was super helpful

Jody O.  |  Premières impressions 
Évaluation :
3

I feel like I was over charged for my units upon trying to do a move out. I got extremely poor quality equipment to use from trailer and dolly. And extra charges that I don't believe I should have had

sarah b.  |  Expérience générale 
Évaluation :
5

ry responsive and helpful staff... Jeff especially! Thank you!

carol j.  |  Expérience générale 
Évaluation :
3

Computers were down it took like 20 minutes to get a truck meantime you have other staff just want around lobby full of people manager on the phone and one person working the counter that was new

Marlene E.  |  Premières impressions 
Évaluation :
5

It was excellent

steve p.  |  Premières impressions 
Évaluation :
4

It was a good experience

LISA D.  |  Expérience générale 
Évaluation :
5

Staff went above and beyond the normal scope of customer service. We were very pleased with the whole experience and will highly recommend to everyone we know.

micheal j.  |  Expérience générale 
Évaluation :
5

very nice people i do like to come back and will recommend

rita s.  |  Expérience générale 
Évaluation :
5

Staff was friendly and professional. Checked me in and got a month of storage free. Took 15 minutes and then I left. Easy and cheap. My favorite.

Clint G.  |  Premières impressions 
Évaluation :
5

*

john s.  |  Expérience générale 
Évaluation :
5

The man helping me was very friendly and answered all my questions

Bianca G.  |  Premières impressions 
Évaluation :
5

Very friendly staff

GARRY D.  |  Expérience générale 
Évaluation :
5

great job main street u-haul crew, you guys and gals are stellar.

Michael S.  |  Expérience générale 
Évaluation :
5

Quick, easy, convenient. Manager was VERY helpful.

Robin L.  |  Expérience générale 
Évaluation :
5

Very happy with this location. They were awesome

Victoria M.  |  Expérience générale 
Évaluation :
1

My unit was on level 2 and the elevator was faulty during every visit to my unit. It appears that a customer is living in his unit. I notified staff of issues, I was told that complaints are common.

ANGELA S.  |  Expérience générale 
Évaluation :
5

Jeff was kind and quick. I am excited to have a unit and move my boxes in soon!

Kassie R.  |  Premières impressions 
Évaluation :
5

The people at the store were very knowledgeable and super nice. I would recommend them for any customer service tasks. Please keep up the great attitude.

Frank B.  |  Premières impressions 
Évaluation :
4

n/a

Lowell H.  |  Expérience générale 
Évaluation :
5

The staff we dealt with were very friendly. The unit accommodated our needs.

Cindy M.  |  Expérience générale 
Évaluation :
5

Staff were very helpful and friendly at this location

rachael r.  |  Expérience générale 
Évaluation :
5

The staff at this location were very friendly and amazing, always helpful, always kind, never let me down in any way. Was with them for a year and a half. Will go back to this location any day. Thanks

Mary S.  |  Expérience générale 
Évaluation :
5

S.O.

HENRI D.  |  Expérience générale 
Évaluation :
5

Très bien

Pepper P.  |  Expérience générale 
Évaluation :
5

Dave was very nice and informative.

Rowdy W.  |  Premières impressions 
Évaluation :
5

We have always used this location for storage and other services, no complaints about this location. Always great people!!

Lindsay A.  |  Premières impressions 
Évaluation :
5

Excellent at every level of experience. Service, follow up, cleanliness...best U-Haul in the east valley by far! Thank you for the quick service and helping getting us going.

Chris R.  |  Premières impressions 
Évaluation :
3

facility lacks space so access with long trailer is an issue for me facility shows its age vs. newer

Gary W.  |  Expérience générale 
Évaluation :
5

It was easy to get my U Box. Jeff had it all ready to go and personally assisted me getting the tow dolly hooked up to my vehicle. Off and running quickly. The return check in was just as easy.

John P.  |  Expérience générale 
Évaluation :
4

I can recommend this location. Used storage as part of my trailer rental. Fast & efficient.

Johan D.  |  Expérience générale 
Évaluation :
5

Great customer service.very satisfied

robert k.  |  Premières impressions 
Évaluation :
5

Very accommodating facility and people.

david N.  |  Expérience générale 
Évaluation :
5

Le service a été excellent. The clerk was very informative of services provided.

takai H.  |  Premières impressions 
Évaluation :
4

every one was very helpful. Thank you,

Sharon C.  |  Expérience générale 
Évaluation :
5

The employees were very friendly and knowledgeable

Alan L.  |  Expérience générale 
Évaluation :
5

Excellent courteous staff

kc b.  |  Premières impressions 
Évaluation :
5

professional staff. quick. effective

Gary W.  |  Premières impressions 
Évaluation :
5

Great customer service from the guy who helped me. Can't remeber name but he wears glasses. Fantastic and thorough

Feleiss K.  |  Premières impressions 
Évaluation :
5

Employees where kind and helpful.

ron k.  |  Premières impressions 
Évaluation :
3

Your staff has a lot to learn about customer service. I encountered a few friendly representatives but many were lacking skills.

addie H.  |  Expérience générale 
Évaluation :
5

Great place for storage needs.

Luetta W.  |  Expérience générale 
Évaluation :
4

Did not receive a notification when the U-box arrived.

Theron F.  |  Expérience générale 
Évaluation :
5

With the reviews on Yelp I was a little concerned but they more than exceeded my expectations. We wanted 1 Ubox ready for us and they reloaded every time we left allowing 4 to be done it 1 day!!!!!!

Kelly R.  |  Expérience générale 
Évaluation :
4

Good place to store things but in my case I was placed there from Wisconsin which was quite a distance from where I lived it was the fault of the dealer in Wisconsin.

Steven L.  |  Expérience générale 
Évaluation :
5

I went in for boxes. I was helped quickly and they helped me load the boxes into my car.

Chalet F.  |  Réservation 
Évaluation :
2

Uhaul shipping of UBoxes has been a challenge with this location, I would never Recommend using them

Alfred T.  |  Expérience générale 
Évaluation :
5

Jeff the GM has really turned this center around! Very happy to be in business with this U-Haul Center!

Adam C.  |  Expérience générale 
Évaluation :
5

Great service.

Nicholas M.  |  Expérience générale 
Évaluation :
5

Needs to be air condition.

Anne F.  |  Expérience générale 
Évaluation :
5

The staff is very helpful!

Venessa M.  |  Expérience générale 
Évaluation :
5

Great Location. Great staff. James was Fantastic. Very impressed.

Steve C.  |  Réservation 
Évaluation :
5

Pleasant experience

Lowell H.  |  Réservation 
Évaluation :
5

No comment

Mary P.  |  Réservation 
Évaluation :
5

Great customer service!

Amy D.  |  Expérience générale 
Évaluation :
5

The entrance door to c49 where my locker is needs to be patched at door I had one of your carts full of my stuff almost fall on top of me when the cart the spot with no payvment.

Gary K.  |  Expérience générale 
Évaluation :
4

There was a new employee...foul mouthed...he should be more respectful of others....other than that ...a very good experience.

David B.  |  Expérience générale 
Évaluation :
5

S.O.

HENRI D.  |  Réservation 
Non reviews have been submitted for this location.

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