Customer Reviews for U-Haul Moving & Storage at Main St
Pour nous contacter
Buffalo, NY 14208
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Had reservations at one placeâ€¦ no truckâ€¦ had to go out of my way to another placeâ€¦had truck but not what I reserved couldn't return truck to place closer to me or I would be fine 500 $dollars which is bullshitâ€¦not offered anything for my inconvenienceâ€¦ both places very rude employeeâ€¦ won't deal with them againLynn R.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Terry R.
The employee said that the truck was at a half tank and I had to return it at half a tank but it was already below a half tank when I first received it.Leah H.
Le client n'a pas laissé de commentaire.Antwan T.
Make sure when customer requests a one that's what they getJennifer F.
All good. Staff who received helpful and the experience was smooth, quick and efficientNoel D.
Have Helpful & Informative Management. Assist Customers with Reservations, and not give off Sluggish Uninterested Attitude.Raven M.
Le client n'a pas laissé de commentaire.Samuel G.
The app was kind of confusing but I figured it outLamont F.
Le client n'a pas laissé de commentaire.Gerald R.
Le client n'a pas laissé de commentaire.Petra R.
Le client n'a pas laissé de commentaire.Latisa B.
Just advise customers there is no leg room in small truck. Hard to drive for tall people. Also, mirrors couldn't be adjusted.Matthew O.
Paid for moving blanket rental and only had 3 of the 24 blankets I paid for. Mentioned this during the return to the staff and they charged me the 20 dollars anyway. Attention to detail not given hereDale H.
Le client n'a pas laissé de commentaire.Timothy J.
Le client n'a pas laissé de commentaire.CORYADAM M.
Le client n'a pas laissé de commentaire.Nahiduzzaman N.
Le client n'a pas laissé de commentaire.Talina M. | Premières impressions
Update on return policy and feesAlonzo P.
Le client n'a pas laissé de commentaire.GERALD G.
Your representative was very professional and pleasant. Explained everything. I will be back for future moving.Sheila H.
Le client n'a pas laissé de commentaire.Latasha J.
Le client n'a pas laissé de commentaire.Keith T.
Le client n'a pas laissé de commentaire.DUSTINROCKNE C.
Very very slow service the guys behind the counter took forever and i got out almost an hour late with the first rental.Riley O.
Le client n'a pas laissé de commentaire.Bradella F.
Le client n'a pas laissé de commentaire.Elizabeth M.
Lacking tools to switch ballALEXANDERL T.
The man who checked us in and out was very kind, efficient and went the extra mile to assist us. The truck was clean and ran well. It made a stressful move much less stressful. Merci!Lauren R.
Le client n'a pas laissé de commentaire.Katharine B.
After a really easy and efficient drop off experience at the Main Street location my first time in Buffalo I chose it for all subsequent drop offs, and have always had excellent service.Richard Z.
General manager Tajh is so great!! He has such a calm and confident demeanor. Uhaul is lucky to have him! He personally made my experience at U-Haul really easy! Thank you Tajh and thank you Uhaul!Michele B.
I tried to deliver the vehicle from the mobile application, but the application did not accept the picture I took from my Redmi Note 9 Pro mobile phone. The next day, I had to leave it at the branch in the morning.Mahmut S.
Le client n'a pas laissé de commentaire.Mohammed F.
Super group to work with. Fast and efficient with checking the equipment upon return. This last return had an anomaly that they quickly resolved and contacted me right away with the update. My first equipment return in Buffalo was with them, and they have done such a great job, I will continue to make the Main Street location my first choice in the future for my equipment rentals.Richard Z.
Just treat it like a business, thanks.Devin Z.
Le client n'a pas laissé de commentaire.HUGHWILLIAM J.
Le client n'a pas laissé de commentaire.Vincent W.
Great customer service upon pickup. An asset to your companyRobert F.
Le client n'a pas laissé de commentaire.Dustin D.
Le client n'a pas laissé de commentaire.Crystal W.
Very clean very efficientMary B.
Le client n'a pas laissé de commentaire.BARRY B.
Le client n'a pas laissé de commentaire.Joseph S.
Tire had low air and dash light was on when I picked up. Offer to switch the vehicle first and not fill the tire to give sense of safety and confidence in the reliability of the vehicle.Stephen T.
Le client n'a pas laissé de commentaire.Naihma D.
The Gentleman that set me up with the truck was a great guy. Really friendly and helpful. Thanks for a seamless experience.Denis P G.
Le client n'a pas laissé de commentaire.Rafin M.
Le client n'a pas laissé de commentaire.Walter Avery W.
there was phone charger truck was not cleanDamian K.
Le client n'a pas laissé de commentaire.Tashara G.
All I can say is that I was very satisfied with the service, the two young gentlemen were very professional, polite, very helpful. It was my pleasure .Euvaline H.
Le client n'a pas laissé de commentaire.Mark T.
I've been a customer at this location since 2018. The staff has always been helpful, service always excellent. Sad to say goodbye!Damone T. | Expérience générale
This was by far the worst experience I've had in years. If U-Haul values it's customers, I would hope I get a call to have this corrected.Troy D.
Le client n'a pas laissé de commentaire.VANHP P.
Le client n'a pas laissé de commentaire.Leo G.
Solid customer service every time I'm here. Love this locationOwen H.
Friendlier customer serviceAyesha J.
Make sure they Tell the customers about the insurance and give them a chance to say yes or noBenjamin J.
Had storage there for several years. Never had any problems. Staff was always great and helpful when needed. Would still be there if I still lived close to there!Amanda P. | Expérience générale
Faster mobile key pickupDennis F.
A good leader makes for a GREAT STAFFLarry S.
As with the pick up experience, drop off was outstanding. So easy I almost could not believe it was done. Staff were super nice.RICHARD Z.
Have donuts and coffee for customersLarry S.
Location was moved two days before pickup to a spot that would put us over the mileage usage for the van and when I called to ask for a change no explanation was given and I was forced to use this location which is difficult for me to reach from my home. Then the website states that vans come with cruise control however my van did not and the location was unable to provide a van that did. I am a an injured veteran and cannot drive long periods without cruise control. To me this was false advertising. Doubtful if I will use or recommend uhaul again.ROBERTT W.
I am so impressed with my service! Right from my call to reserve a vehicle down to the return of your vehicle. I see no improvements. Your customer service is excellent. Merci.paula G.
Le client n'a pas laissé de commentaire.Andrea B.
Le client n'a pas laissé de commentaire.Michael A.
Le client n'a pas laissé de commentaire.George G.
Le client n'a pas laissé de commentaire.Gino D.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.Marc G.
I filled the gas tank to 3/4 which is exactly what it was at the time of rental. Why am I being charged for 2 gallons!!!! This makes me skeptical not only reusing online check i /check out services as well as renting from & referring others to this uhaul locationChenelle P.
This was not the location I rented the equipment from. This was 48 minutes further away from my load address. I lost time I didn't have to retrieve Uhaul equipment promised to be at the Niagara Falls location. I was in the air when you tried to contact me. The advance reservation system did not work for me. I would advise anyone approached for towing a trailer, not to. With a trailer 8,17 MPG, without 11,39 MPG, I spent the 500 $on the gas.Jess T.
Le client n'a pas laissé de commentaire.John O.
Le client n'a pas laissé de commentaire.Amanda H.
Rental was easy and stress fee. Employees were helpful and friendly.Melvin H.
Excellent customer service the van was clean very happy thank youRUSSELLALLEN B.
The uhaul door was rusted shut. We have to WD40 it to get it open after picking it up.Maryjane M.
Le client n'a pas laissé de commentaire.Harry M.
I have a big complaint about the driver's side mirror. The only thing I could see was myself. It was loose and wouldn't stay in place. Very dangerous.Jessica S.
Steering alignment is way off everything else was fine one thing to note I would get more appliance dollies it said you guys have them in stock but didn't at the time we were thereRandolph J.
The gas refill system needs to be better. I swore i was at the same gas level as when I received the cargo van but apparently i was charged 10 dollars to fill. You cant expect a person to fill it at the exact same position thats almost impossible unless the tank needs to be full completely.Nwabueze I.
Be truthful about the gas in the vehicle. I started out with less than a 1/4 of a tank and had to pay more than 40 $. to get the gas to show a 1/4 tank of gas.LOU ANNWHITE J.
Mileage on your vehicle because I don't think I used that much on my vehicle and I got charged quite a bit for itAlice W.
Le client n'a pas laissé de commentaire.stephen D.
Le client n'a pas laissé de commentaire.Durasee A.
This location was excellent.. The whole first time uhaul renter experience was brutal from start to finish. I would never ever recommend you to anybody. If you happen to read this, send me an email so I can explain this horrible overall experience. Even now the return process sucks. I called weeks ago and canceled order and now I get it shipped notice. So more time wasted going to a store to return it appears. Eric Ruppert. Eruppert@roadrunner.comEric R.
E drop off sucks good thing there was an employee there to helpChristian M.
Your workers stole my wallet but I guess that's what happens when you're dealing with fucking scum bags in the ghettoAustin Y.
It took an hour and 20 min to get the keys. They take 20 min per customer. Even when I use the app to pre-register so it could be a quicker experience. The associate said to me he doesn't think the app helps.Vernon A.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.CRAIG STEVEN H.
The items I needed to move such as a dolly and appliance roller was not available. I originally had reservations for a Friday and they had no available trucks until Sunday. Effecting my move.Ashley M.
They're running a small-scale scam on the outgoing fuel levels of the vehicles. Attendant told me the tank on the van I rented was full and should be returned full. I drove the van 15 miles and ended up putting 6 gallons of gas in it before returning. I told the attendant and he told me to talk to the manager. I didn't bother. Life's too short to hassle over 20 $. And I'm sure this happens all the time because people like me can't be bothered to challenge it. Just thought someone should know.CHARLESB V.
Le client n'a pas laissé de commentaire.Samuel H.
Le client n'a pas laissé de commentaire.Izeal B.
Maintenance on your trucks. Detail your trucks. Be honest about the true condition of your equipment or close for lack of integrityKim B.
To be more nicer. And professional. I had someone give me a hard time because I could not back up with the trailer and he was putting out his frustration on me and not being professional.Anna H.
The elevator is burdensome and hard to use. The doors to the unit are too small. There is no light in the unit.Tricia K. | Premières impressions
The manager of the store is very rude. I don't understand how he got that position.Baaqeyah M. | Premières impressions
I have never had any issues, everyone polite and professional, store manager awesome!Jackie Y. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!