Le client n'a pas laissé de commentaire.Bradley Z.
Customer Reviews for U-Haul Moving & Storage at Main St
Pour nous contacter
Bloomington, IL 61701
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I appreciated the new equipment and the tie down rails in the pickup bed.CARMON C.
Le client n'a pas laissé de commentaire.Jennie C.
Keep doing what your doing. Great Job thank you!stephen A.
No ideasGerald H.
Le client n'a pas laissé de commentaire.Michael A.
Le client n'a pas laissé de commentaire.Laura D. | Expérience générale
The associate that rang up my rental was friendly, professional, and efficient. Thank you for the great service.ROBERT H.
Le client n'a pas laissé de commentaire.MICHELL C.
Le client n'a pas laissé de commentaire.JEFFREY S.
Location I dropped it off in North Port I also have a storage unit. It has been HELL trying to get to my unit to get my belongings out of it. Oct 5th it took 45 min of going back and forth to the officeto get the uhaul trucks moved so I could get I to my unit. Every time I have gone to pick up items from my unit I have to have them move uhaul equipment from in front of my unit door. I should NOT have to waste time to retrieve my items in storage.Mark E.
windshield wipers need replaced problem with either wheel or tire. it really wobbles at low speedsMichael B.
Very good customer serviceDELSIREE T.
Gentleman that helped me very professional & extremely helpful. ThanksJeffrey T.
Le client n'a pas laissé de commentaire.NATHAN Y.
Le client n'a pas laissé de commentaire.David A.
The front desk reps were knowledgeable and so nice! It was my first time driving a big truck & they showed me all I needed to know. Merci.SUSAN W.
Matt was very friendly and helpfulKEVIN R.
Le client n'a pas laissé de commentaire.Timothy B.
Le client n'a pas laissé de commentaire.Zeinab T.
None great location and management is outstanding !!!!!JEFFREY P.
Much easier than I thought. ThanksRand V.
Manager Kaleb extremely friendly and helpful made it very easy to rent a truck and storage.ARIANNA C. | Premières impressions
Excellent service. Quick checkout.Phillip M.
I requsted a furniture cart with my order my they didn't have one to give me.DEREK J.
Matt is a fantastic manager ! He runs Uhaul with the upmost professional manner! He deserves a raise for sure!JEFFREY P.
Everything went so smooth!JEFFREY L.
only issue it the tight space at the store lotsGARY N.
Le client n'a pas laissé de commentaire.Laura D. | Premières impressions
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.LAURA D.
I really wish I would have got the man's name that helped me with the drop of today. He was very polite and informative. Someone needs to give that man a raise!Adam B.
Ty for your businessLaureena G. | Expérience générale
You are in the heart of town and I dont like driving thru the heart of big cities. Especially in a big 15 ft truck. But they were co operative and very professional and did meet my needs. God bless them richlyLYNDA C.
Make sure the mileage of the truck is recorded correctly before it is picked up by customer.Bryan L.
Was very convenient for my move out of stateLAUREENA G.
Le client n'a pas laissé de commentaire.Randy M.
Le client n'a pas laissé de commentaire.Thomas S.
Very friendly and energetic. Very eager to accept return equipment .Susan W.
Whomever the guy was in the am, when i picked up the trailer, he was beyond helpful and very thorough.Ashley M.
Le client n'a pas laissé de commentaire.JEFFREY W.
Great service all around!GAILEN B.
the staff was amazing and super helpful. the initial space we requested was too small. They were able to quickly identify another unit that would work better. Overall really professional and friendly.Julie C. | Expérience générale
Le client n'a pas laissé de commentaire.MATTHEW W.
Le client n'a pas laissé de commentaire.Benjamin W.
The associate who handled the deliver of my truck was phenomenal! Talk about effective multitasking! He was a master. And friendly and positive throughout.NANCY L.
Le client n'a pas laissé de commentaire.Robert L.
None, this rental was absolutely easy and perfect!LaNell G.
Not a thing!JEFFREY P.
Le client n'a pas laissé de commentaire.Richard T.
Employee I worked with at pickup and delivery was friendly and helpful.Charles S.
Great managementJOSEPH M.
There was only one person on staff, and we had to wait an extended period to be checked in. Once he was available, he was very helpful and knowledgeable.JAMES L.
Very friendly staff and manager quickly waited on and checked in quickly i will definitely be using uhaul againdorena S.
The people were great and all went as expected. No issues at all.Roger L.
The man checking people in was extremely efficient and friendly. I would use this location again for sure!CAROLINE S.
I ended up getting two units based on what showed available online, but there looked to be larger climate controlled units I might have been able to just use one unit with.Clayton S. | Online Move In
Le client n'a pas laissé de commentaire.KARON P.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.MARTY M.
Le client n'a pas laissé de commentaire.Stephen T.
Men working in store were excellent. Hitch installer was very personable and friendly also. Would highly recommend.Lindsey W.
Everything worked well on the truckDELBERT S.
My drop off location was easy quick professional and great people. You can receive poor service from the same company and receive excellent service from the same company at a different location.Juan G.
Le client n'a pas laissé de commentaire.ROY J.
Le client n'a pas laissé de commentaire.ROY J.
I had a lot of trouble with the online checkin and check out portion of this.Angela H.
We reserved our trailer at Peoria location 5-6 weeks in advanced. A couple days before I was told I needed to go to another city (Bloomington) to pick up trailer. This was frustrating, but the people in Bloomington store were great.Thomas B.
Le client n'a pas laissé de commentaire.JEFFREY D.
Le client n'a pas laissé de commentaire.RICHARD T.
I waited inside the store for 20 min with no employee in sight. I requested an appliance dolly and charged but one was not provided to me and I didn't realize it until after the store was closed. The steering wheel was upside down while driving. A less experienced driver might had problems driving the vehicle.NATASHA B.
Le client n'a pas laissé de commentaire.STEPHANIE R.
Customer service was awful. The lady who checked me in was completely rude and terrible to me, my friend, and her Uhaul coworker / supervisor. Then, when I returned the truck, it was difficult to get ahold of someone to help me return the equipment correctly and it took forever once I finally got ahold of someone. Sorry, but overall it was just disappointing and while I wasn't expecting the best experience ever, I was certainly shocked at how appalling the customer service was.Sarah B.
Truck radio didn't work. The window handle was broke. Bunch of little stuff. Ram fine. Employees were very good.DAVID E.
Staff was helpful and friendlyJEREMY R.
Andrew was extremely helpful! We forgot our keys to the trailer lock and he was able to cut it open. Otherwise we would have had to drive 4 hours to get the key! Super nice and pleasant!Julie C. | Premières impressions
Le client n'a pas laissé de commentaire.GARRY G.
They charged us 1,2 extra fir going 3 miles over and my husband told them that they did not give us the pads we paid for yet did not credit is for that 10 $. We are extremely disenchanted with uhaul in every way . I am requesting a full refundJames M.
Le client n'a pas laissé de commentaire.DENNIS M.
Le client n'a pas laissé de commentaire.STEVEN S.
There was one lady at the counter who was not trained. There was 1 guy named Josh who was responsible for everything because the lady was incompetent. The facility was poorly staffed and it took me 30 minutes to rent the truck. I reserved a dozen blankets and they never put them in the truck. Then when I got to Florida they charged me for the blankets as if they were missing. What a rip-off.GREGORY S.
Le client n'a pas laissé de commentaire.DEBORAH M.
Le client n'a pas laissé de commentaire.MICHAEL C.
Le client n'a pas laissé de commentaire.ZAKIA H.
Le client n'a pas laissé de commentaire.ZACHARY G.
Yeah follow state regulations or have a disclaimer about expired drivers licenses. I'll NEVEE RENT again with the BS I had to go thru all because no one thought of a state by state scenario OR hey let's put a disclaimer out there that touches on the topic. Wasted SEVERAL HOURS of my tStacie H.
Le client n'a pas laissé de commentaire.Elizabeth D.
Le client n'a pas laissé de commentaire.Walter M. | Expérience générale
Service was quick and helpful. When I returned Andrew greeted me outside and was very quick to get me checked in and on my way after a long day of moving it was great to be greeted by a smile and quick friendly service. Thank you Andrew!!!Angela O.
Le client n'a pas laissé de commentaire.Dassou N. | Expérience générale
The local staff very helpful. The loading service people were excellentWILLIAM J.
Le client n'a pas laissé de commentaire.Reid L.
Le client n'a pas laissé de commentaire.Maleah M.
Le client n'a pas laissé de commentaire.Richard T.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.Nathaniel R.
Le client n'a pas laissé de commentaire.Susan M.
Le client n'a pas laissé de commentaire.Son P.
Le client n'a pas laissé de commentaire.LaShawn H.
Le client n'a pas laissé de commentaire.RICHARD K.
Very smooth serviceSheri R.
Le client n'a pas laissé de commentaire.Ronald W.
Le client n'a pas laissé de commentaire.Pamm A.
Le client n'a pas laissé de commentaire.john B.
Nothing worked as explained online. Had to redo all the information I had all ready entered. This delayed me and wasted my time.David S.
Communication regarding our rental was so poorly handled. Special arrangements were offered to us an agent but nothing was noted in your system upon the return of the truck, we were told we owed an extremely high balance due, when in fact, it was pre-paid when the truck was picked up. They were showed the text message we received showing the rental charge, extra mileage we were given, but they were insistent we owed money. Not even getting the manager involved resolved the problem. I got a call from an agent to confirm we would be returning the truck the next day, when in fact, it was returned the previous day. The system did not show we had returned the truck. After explaining everything to this agent, she said she would be calling the location directly and speaking to the facility manager directly to make sure everything was handled correctly. Asked for a receipt to confirm everything was finally and Correctly handled. Should not have been any confusion in handling an ordinary transaction like this.Gail C.
Le client n'a pas laissé de commentaire.ROBERT G.
Le client n'a pas laissé de commentaire.JESSICA R.
Le client n'a pas laissé de commentaire.Lisa B.
Le client n'a pas laissé de commentaire.Dassou N. | Premières impressions
In the unit we had there was water damage. We did not have a lot of stuff. But someone might. When we moved in our stuff the place smelled like Pot. Not cool.Adelaide S. | Expérience générale
Le client n'a pas laissé de commentaire.ANTOINE S. | Premières impressions
I always get really good service from my location. Matt is exceptional at his job!JACQUELINE M. | Premières impressions
Le client n'a pas laissé de commentaire.SHANNON R. | Premières impressions
Excellent serviceMichelle R S. | Premières impressions
Le client n'a pas laissé de commentaire.Garrett C. | Premières impressions
Matt the manager was very degrading every single time he spoke to me. I had a difficult time maintaining my storage unit and let him know that I was doing the best I could. The conversations were rude and demanding, and I felt very anxious trying to speak with him regarding my past due bill only due to the pandemic. His service was unprofessional, untimely, his staff was the same. I never write negative reviews but just the thought of having to deal with him one more time is why I just gave up on my stuff.Angel F. | Expérience générale
Friendly and willing to walk you through the storage units to find the best size.Charles M. | Premières impressions
very helpful staffBojan P. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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