Customer Reviews for U-Haul Moving & Storage at Manchester Airport

688 évaluations

451 S River Rd   Bedford, NH 03110
(Former costal lumber yard)

(603) 836-0312

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(603) 836-0312

451 S River Rd
Bedford, NH 03110
(Former costal lumber yard)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY M. 
Évaluation :
5

Great service.

JONATHAN R. 
Évaluation :
5

All of the above was spot on. Great facility great condition and most importantly great people.

Jeffrey S.  |  Expérience générale 
Évaluation :
4

Carts are a premium few times non available

ron t.  |  Expérience générale 
Évaluation :
3

no light in storage so awful. need a 24 hr person in case of emergency. horrid toll free help locks are very bulky and very difficult for people with arthritis

mary m.  |  Expérience générale 
Évaluation :
1

Rented the truck from Bedford Branch online , they never called to tell me the vehicle wasn't in Bedford and I had to go to Manchester to pick it up. Went to Manchester to get the truck and was told “all the supplies you purchased are at the Bedford Store”!!! Got a call the following day that I need to return the truck even though I rented it for 3 days . The truck became stuck in some sand in the back yard, the “roadside assistance insurance” that you provide is a joke , I had to pay the tow truck company 500 $dollars to get me out because your policy doesn't cover everything . I am a recruiter for a National company , we move people weekly , UHaul will never receive a dollar of my personal or professional business again ..

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN E. 
Évaluation :
5

The staff I worked with at both Hooksett and Bedford were all incredibly nice people. They were understanding to their customers needs and very aware of the importance of their customers time. I honestly feel that they have been the nicest people in any industry that I have ever dealt with. They stayed calm, cool and understanding in the face of busy customers and being short staffed. If I were a religious person I would say you hired saints. Whatever you are paying them. It isn't enough. The best part is that based on my conversation with one of them, you don't even train them for this, they are just naturally nice.

DEAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn S. 
Évaluation :
5

A class act!

KATHERINE P.  |  Premières impressions 
Évaluation :
5

Tata and her team where awesome!!

GAETANO C. 
Évaluation :
4

I had an issue with the access code, however the employees working at the facility were very helpful and got everything taken care of.

David N.  |  Online Move In 
Évaluation :
5

I cannot think of anything constructive that would be helpful to you because you all have done what is necessary to make the service both picking up and dropping off an excellent experience. Thank you!!

James R. 
Évaluation :
5

The GM, whose name I can't remembe4, was very accommodating. She went over and above. Je les recommande fortement. 

Chris W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER Y.  |  Premières impressions 
Évaluation :
5

Great experience.

STEPHEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lanson S.  |  Premières impressions 
Évaluation :
5

Keep up the good work! You're amazing in everything way!

SHA ANNE W. 
Évaluation :
5

The associate that served me on 11/16/21 was polite, friendly, and efficient. I was in and out quickly on pick-up and return. I highly recommend this facility.

dAVID E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary B. 
Évaluation :
3

Vehicles should have more than a quarter tank and f has in them when you make your reservation and indicate you are traveling 100 miles. The last thing you need is to have to fill up when you first pick up the truck. Also when you indicate a return time it's an estimate. You never know how long things are going to take. You should not be hassled when you don't bring it back by that time and threatened with another 24 hr charge. I had it back by 8 pm . It wasn't like you were going to rent it that night. It was a 5 hr rental honestly.

HEATHER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela P.  |  Premières impressions 
Évaluation :
5

Tara & her staff add excellent

KATHARINE O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK L. 
Évaluation :
5

The Bedford uHaul is the most convenient one I've ever used. They've been good to me over the past 6 months, where I've moved several times using their trucks and also stored my belongings there for part of the year. They work with me on truck availability and call me when there's any questions. Customer service and reliable communications were awesome during this time.

William C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CORY M S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Tara I believe that's her name. She's just awesome.!. She went above and beyond helping me. You guys are lucky to have her. Thanks. Wilson Beck.

WILSON B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL G M. 
Évaluation :
4

Make side mirrors movable for better seeing in the mirrors.

TINA N. 
Évaluation :
5

I was a couple of minutes late and they waited for me and I really appreciate all they did for me. There were two people there I believe James and a new guy juan I think his name was. Anyway these guys were great and there was some mess ups with the computer but they ended up fixing it and staying longer than anyone should have asked them to which I did ask though.

brett d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GORDON G. 
Évaluation :
4

Cell phone coverage for self check in was poor; installing wifi would help

Michael J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE C. 
Évaluation :
5

With this location specifically Tara was wonderful. She is the manager there and her staff excellent. I would not say the same about they Pleasant Hill location. They really screwed us over the manager there. That location needs a lot of work the Bedford location top-notch!!!

Michelle E.  |  Expérience générale 
Évaluation :
1

The two women that work there are not friendly at all , they don’t care about people and their needs .when I went and asked a question the answer was no.other units around here are renting at a day basis and credit you if you move out early.on that basis I will never recommend to anyone else to rent at your facility.

Michele M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tim h.  |  Premières impressions 
Évaluation :
5

Cool staff. Very friendly.

Cloud S.  |  Expérience générale 
Évaluation :
5

After an unpleasant experience with UHaul in Methuen, MA, we were delighted with this facility. Staff was very helpful and friendly, and the building was clean and well-lit. Merci.

Kathy M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YVETTE B. 
Évaluation :
5

Very helpful and professional!

Brittany R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie S.  |  Expérience générale 
Évaluation :
5

Very accommodating and helpful

Barbara H.  |  Premières impressions 
Évaluation :
5

Tara is a very good employee. They are hard to find nowadays!

David C.  |  Premières impressions 
Évaluation :
4

A gated access and extending the roof overhang on the main building RV storage would be welcome improvements. Staff was great to work with on rental process and propane fill.

Christopher A.  |  Premières impressions 
Évaluation :
5

Very happy

william h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TARA V. 
Évaluation :
5

Have more staffing. Both my pick-up and drop off took longer than they should have due to there not being enough staffing.

JOSEPH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shirley C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard C. 
Évaluation :
5

Thought everything went very smooth. Would definitely rent from this Uhaul location again.

Brian B. 
Évaluation :
5

Tara, James, and literally ALL of the staff at this location are fantastic people and incredible customer service providers. They are efficient, patient, friendly, and knowledgable, and their Uhaul facility is extraordinarily well-maintained. I am overjoyed with my experience here, and will recommend this facility to everyone I know. Best of luck to all of you in the future.

Sarah V.  |  Expérience générale 
Évaluation :
5

Another location had dumped our reservation that we made for a large unit. So we were sent here and Tara made accommodations for our needs.

Charles S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis G.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Itayi M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARC B. 
Évaluation :
5

container arrived 7 days late, but everyone was courteous and did their best. would use u haul again

Randall T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muriel K.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gary S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean P.  |  Online Move In 
Évaluation :
5

I had trouble with uploading the picture of the odometer and the woman who assisted me was very helpful to complete my check in

Sean P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick O. 
Évaluation :
5

Very pleased with the whole experience from NH to FL. I will definitely recommend U Box's!

Rachel C. 
Évaluation :
5

Excellent location, but customer service was OUTSTANDING! The women at this facility really know what they are doing! If i have need for another rental, this will be my location of choice because of the customer service.

Jane D. 
Évaluation :
5

Good place to storage

Hugo P.  |  Expérience générale 
Évaluation :
5

Thank you for doing a good job

Jeffrey D.  |  Expérience générale 
Évaluation :
5

The truck was fine if I had to say there was a problem it needs new wiper blades other than that it was fine

DANIEL D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

michele G. 
Évaluation :
5

Great location - amazing staff !! So helpful !

CHARLES M. 
Évaluation :
5

The absolute best experience! Pod traveled from NH to FL & I don't think an item moved! I needed to change fl pickup date a few times & no worries! Would transport again using uhaul pod in a heartbeat! Thank you so very much!

Deborah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SIBLEY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY F. 
Évaluation :
2

Every time I have rented from U-Haul I end up having to drive out of my way to get the equipment I need. This time the CSR basically had a take or leave it attitude. For that reason, this is the last time I will use your services.

Curtis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STAYCI F. 
Évaluation :
4

This would have been 5 stars+. The woman that helped me was fantastic. My only complaint, because she was the only one on, I had to wait until 11:30 for my 11:00 pickup. This could have been a real problem for some people.

DOUG W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J. 
Évaluation :
5

This U Haulbox rental has been on going since June. This order has been lost in U-Haul's system all along the way and we have waited an extra month and paying monthly rental fees because of U-Hauls errors. We will be writing the company directly. It was only this Bedford location that was the highlight of this whole thing. They listen, checked the system, and were extremely helpful with everything. Tara, Sam, Tim, Patty and Becky were our lifesavers and we would recommend this location over any others

marlene S. 
Évaluation :
5

Great experience, helpful employees. Only drawback is slow to check in

IRENE S.  |  Premières impressions 
Évaluation :
5

The staff was very considerate and helpful. I'm very pleased with my choice.

Jo K.  |  Premières impressions 
Évaluation :
5

James was extremely helpful with the move in process. Merci.

4D technolgies,LLC b.  |  Premières impressions 
Évaluation :
5

Tara and Ashley were more than helpful showing me many options explaining what we had taking me for a quick tour to show me how I would be able to get down to the hall where my unit is. Tara and Ashley were a great team and very very helpful and we’ve told many people about the facility and will be using you guys in the future always!!!

Jonathan F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD M. 
Évaluation :
5

This place was amazingly clean . The staff was very friendly and helpful .

jose c.  |  Premières impressions 
Évaluation :
1

After reserving a truck and getting a confirmation call the day before, I got to the location to find they did not have a truck. I had to go to a different location to pick up a truck. Why do you take reservations and give conformation calls?

JOSEPH B. 
Évaluation :
2

When I called the folks at this location they pick up the phone and asked me to hold on and made me wait 20 minutes for first call and 40 minutes second call. I waited a total of 1 hour. In that time I started from my home in mass and reached this location in bedford. They need to handle phone calls better

SANDEEP A. 
Évaluation :
5

Love this location

RICHARD D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elalis G. 
Évaluation :
5

I have to say the drivers both in NH and FL were excellent, very professional.

Ronald R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan N. 
Évaluation :
5

Great Staff. My rental was excellent. I will return!

Michael D. 
Évaluation :
5

Can't think of anything.

Robert W. 
Évaluation :
5

Friendly, v professional and helpful staff. Great location - clean, quiet and well stocked. Great experience, would highly recommend.

JENNIFER C. 
Évaluation :
5

Would use UHaul again! Everything worked extremely well - completely satisfied!

Jean H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY B. 
Évaluation :
5

Nicest storage facility I’ve ever used

Sonya L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason d.  |  Premières impressions 
Évaluation :
5

The GM checked me in and she was super professional and helpful.

christopher e.  |  Premières impressions 
Évaluation :
5

James is super. Give him a raise.

GLENN G. 
Évaluation :
5

Great experience renting vehicles and storage unit at this location.

PAUL JOSEPH D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clifford S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louis P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven F.  |  Expérience générale 
Évaluation :
5

No issues, great team

Mark N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer T. 
Évaluation :
5

Jessica is great. So helpful and knowledgeable! Great experience!

Daniel O. 
Évaluation :
5

Facility was always clean and the staff was always helpful and courteous. I would recommend this facility for safety and cleanliness.

Helen V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA H. 
Évaluation :
5

Very helpful and pleasant people to deal with. Thx Tara and crew once again!

SHAWN JON M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MITCHELL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben A. 
Évaluation :
5

Good an clean place an excellent staff

Hugo P.  |  Premières impressions 
Évaluation :
5

Couldn't ask for a nicer experience - everyone was helpful and kind and communicated clearly - on both ends of the move. Truly outstanding!

Nathan G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK R. 
Évaluation :
2

Rented a truck to pick up some heavy equipment, including an appliance dolly. Turns out there was no ramp in the truck I rented which made the dolly rental pointless and loading the equipment into the truck almost impossible. You should add a simple question to your rentals about whether a ramp is needed/included when someone also rents a dolly with it.

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer F.  |  Premières impressions 
Évaluation :
3

I will go out of my way to warn people about this so called service. While the crew in NH was fine, the service in Florida was horrible. My UBox couldn't be located for a day and a half, once it was delivered to the Uhaul store in FL, it was stuck there. They wanted me to go to the store, unload the UBox onto a truck, drive the truck to my new home, unload the items again and drive the truck back to the store. I paid for door to door delivery for a reason. After the unprofessional conversation with Uhaul's customer service representative, they said that it would be delivered several days later IF they could find a Cover for the UBox. Lack of supplies for planned rentals? Ridiculous. Not only was my stuff missing, delayed & delayed again but, they told me several times that I would receive a REFUND of 50 $. for each day my UBox was delayed. At this point I was expecting a refund of more than 300 $. Which I NEVER RECEIVED! Customer service changed their tune and said it was now only 50 $. for the day they couldn't locate my UBox. Which, I never even received. Several messages were left for the Manager in Palm Bay to call me. Not a single response. I paid a lot of money for Guaranteed on time door to door service. The service was terrible, nothing was On Time and the Uhaul Company didn't even stand behind it's Refund for the delays. Worst experience ever.

Bridget P. 
Évaluation :
5

Staff is amazing

Howard S.  |  Expérience générale 
Évaluation :
5

i liked the self service pick up

Paul C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAUL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM F. 
Évaluation :
5

Excellent if we need a storage we will return to u-haul.

Michael H.  |  Expérience générale 
Évaluation :
5

All good experiences.

Soumitra D.  |  Expérience générale 
Évaluation :
5

Everything went smooth. Wouldn't change a thing.

ROBERT M. 
Évaluation :
5

best uhaul location i have been to great staff with quick pickup and drop off thank you

KEVIN O. 
Évaluation :
5

The woman who checked me out on Saturday was the same one who checked me in on Sunday. She is WONDERFUL. She knows everything related to enting, she is kind and polite and respectful. Her place is clean and welcoming and I am very, very pleased. Thank you so much!

JANE W. 
Évaluation :
1

When I went to pickup my reservation, they did not have my rental trailer. The clerk offered me a one way trailer at a rate of 232 $.?? What good is a guarantee that the rental equipment will be there if you don't have the equipment? I called the 800# for about 30 minutes, they ended up calling manager to get the equipment I had reserved at the rate I reserved it at. The clerk was apologetic when I went back to get the rental 45 minutes beyond my original pickup time

DREW O. 
Évaluation :
5

Both representatives for pick up and drop off were very helpful and friendly. Amazing service, no complaints. Merci.

MICHAEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ray J. 
Évaluation :
4

Everything is good except the staff member I dealt with in the morning clearly was overwhelmed and confused and didn't know what she was doing...was so late getting started cause of her.

Kim W.  |  Premières impressions 
Évaluation :
4

Jessica was excellent.

JEFFREY M. 
Évaluation :
5

Bedford NH store has been great. They have attempted to help with N. Ft. Myers FL location's total screw up.

DENZIL W. 
Évaluation :
5

Staff very nice. Was in and out quickly.

DAVID L. 
Évaluation :
3

Get your billing right. It's horrible. You've invoiced me twice for an already paid for and cancelled contract. And your customer service line is worse. You call customer service, wait on hold for an hour, then they transfer you to another department where you get to hold for another hour.

Mark M. 
Évaluation :
2

Insure tires are fully inflated

Dean N. 
Évaluation :
5

The young woman who waited on me was very pleasant and efficient - Thank you very much!

William F. 
Évaluation :
5

The rental attendants should get a pop-up about equipment needed in the vehicle if somebody has ordered pads, hand trucks, etc.

Roy S. 
Évaluation :
5

Tara has helped me on many occasions and has been exceptional, as well as all the staff. One of the cleanest,professional and well run facilities I've been to. As for my last visit, the young woman who helped me build the bike rack I purchased; her assistance was outstanding. I don't know her name, but she has brown hair and a 1 year old son. She was excellent. Thank you for always providing a great service experience. Frank Blasko

Frank B.  |  Expérience générale 
Évaluation :
5

Nothing. The employees were professional; the process was expedited; and the van was meticulously cleaned. Overall great experience!

GARRY D. 
Évaluation :
4

Very easy and nice employees.

Jonathan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
5

Best experience I have ever had at any car or truck rental place. Staff is great & vehicles are well maintained and clean. Thanks

BELINDA L. 
Évaluation :
5

Girl who we dealt with counter excellent and very accomodating

ron t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renee G.  |  Expérience générale 
Évaluation :
5

Jessica was very helpful!

Ben A.  |  Premières impressions 
Évaluation :
5

Jessica is excellent to work with from the first phone conversation I had in reserving my unit and all through the process. I recently had a billing issue and she quickly resolve the issue. She is personable, and professional and a pleasure to work with. I plan to have my long term storage there for a few years and working with someone like Jessica and knowing she is there to support me is comforting to know I am in good hands.

Mark B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL RICHARD H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lesley c.  |  Premières impressions 
Évaluation :
5

Really great rates, much lower than the other businesses in the area! Very clean units. The office staff are friendly and helpful

Noreen F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna J.  |  Premières impressions 
Évaluation :
5

The movers that I hired through the website were phenomenal!! I will gladly recommend the to others and for myself!!

Sarah C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila C.  |  Premières impressions 
Évaluation :
5

Tara and Jessica make a wonderful team !! Both ladies are awesome to work with !! Great personalities..great manners, kind and friendly !! I will keep my unit in Bedford. Thank you so much Tara, for making things alot easier. Xoxo珞✌‼

traci m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carisa K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sophia L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason G.  |  Premières impressions 
Évaluation :
5

Tara was a pleasure to work with. Made the experience enjoyable.

Edward D.  |  Premières impressions 
Évaluation :
5

Excellent service, our move was smooth

natarajan r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paulette S.  |  Premières impressions 
Évaluation :
5

Very convenient to my house which makes it easier for me when I list. Very clean facility.

Jennie P.  |  Premières impressions 
Évaluation :
5

Tara was very professional and helpful. She took the time to understand my needs and presented me with several options. This type of customer service is what all companies should strive for. I will definitely recommend U-haul.

mike l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ed w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claudette B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerry C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen T.  |  Premières impressions 
Évaluation :
5

Ashley and Jessica were fantastic, which was a breath of fresh air after the negative experience we had at UHaul in Methuen, Massachusetts where the two employees couldn't have cared less about customer service. Ashley greeted us warmly and showed us around. Jessica changed our truck dropoff over to Bedford at our request and later, despite being very busy, cheerfully provided us with a second unit. Clearly both women take pride in their work! We will happily recommend this facility to friends and family.

Kathy M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter S.  |  Premières impressions 
Évaluation :
1

Employee said there would be a lock inside of my storage unit and I would not need to purchase one. The unit did not in fact contain any lock. The retail portion of the uhaul was closed so I could not purchase a lock in their store. I had to leave to go buy one. There was also a person sitting by the entrance of the storage facility screaming profanities. They was there the entire time I was unloading the vehicle into the storage unit.

Julio B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK J.  |  Premières impressions 
Évaluation :
5

Tara and the staff were very accommodating and helped me out as it was my first time renting a storage unit!

Erik K.  |  Premières impressions 
Évaluation :
5

U-Haul can always be counted on for standard of service and care in all of the facilities!

Brian D.  |  Online Move In 
Évaluation :
5

Tara was fantastic...I showed up 15 minutes before close due to my work, but you never would have known....Very helpful, knowledgeable, and above all else, ....personable...A definite asset to your company....

William T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy H.  |  Premières impressions 
Évaluation :
5

Moving our belongings in was simple. We can access at any time. The building is clean and the staff were great.

wess w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Celine D.  |  Premières impressions 
Évaluation :
4

Everything went fine and the staff was friendly.

Robert T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean P.  |  Premières impressions 
Évaluation :
5

*need more carts There is only about 5 carts for the whole storage facility. Other wise very pleasant experience and very clean.

Jeff B.  |  Online Move In 
Évaluation :
4

Jessica was vso very nice, patient and understanding .....

BeeJaye P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly D.  |  Premières impressions 
Évaluation :
5

The staff really has customer success top of mind at this location. Just an excellent experience. Moving stinks, but they made a bad day much better for me. So human there. Thanks so much!

Justin B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura G.  |  Premières impressions 
Évaluation :
4

Very nice place

MAX R.  |  Premières impressions 
Évaluation :
5

Very good

Christopher D.  |  Premières impressions 
Évaluation :
5

I was very impressed with the Manager, Tara, and her thorough description of all the services offered by U-Haul. Tara was very friendly and very professional working with me to find the right size unit to rent. I was even more impressed by the security measures U-Haul has taken to protect our most precious possessions including the security cameras and alarmed units. Having had an experience with a previous storage facility, not U-Haul owned, where the security gate and cameras were not working when my unit was broken into, security is of the utmost importance to me. The facility was also very clean and well maintained.

Josephine M.  |  Premières impressions 
Évaluation :
5

Clean and well maintained

James K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josue F.  |  Premières impressions 
Évaluation :
5

Staff was extremely helpful and made my move from Florida a lot easier!

Randi D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Prachi P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wess w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claude V.  |  Premières impressions 
Évaluation :
5

Tara was extremely helpful with answering my many questions. She went above and beyond ensuring I received a unit asap. I was expecting one to be available a few weeks from now and she called me as soon as one was made available! Hold on to employees such as her!

Amanda P.  |  Premières impressions 
Évaluation :
5

Very good facility and wonderful people to work with. Tara is a very good sales manager.

RICHARD H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anne d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREG S.  |  Premières impressions 
Évaluation :
4

There was an unusual snowfall the night before, but I was disappointed that the access to the security panel had not been cleared. Plus there was a line of snow in front of the storage units. I went back the next day and the area around the security panel had still not been cleared.

Dennis P.  |  Premières impressions 
Évaluation :
5

The young lady at the check in desk was awesome. I had my two young children with me, and when they began bickering about who got to hold the map to our new locker, she just made a 2nd one exactly the same as the first so they could each have one. A+.

BRYAN M.  |  Premières impressions 
Évaluation :
5

Well satisfied

richard s.  |  Premières impressions 
Évaluation :
2

Staff was very friendly however they did not seem to be well trained or have information to readily and confidently answer questions. Rental process took over 30 minutes to complete due to lack of staff and lack of familiarity with their job.

frank f.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carol g.  |  Premières impressions 
Évaluation :
5

General manager was outstanding. She was helpful, informative and polite

Tony L.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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