Évaluations des clients U-Haul Moving & Storage at McCullom Lake

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at McCullom Lake

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sandra D. le

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Le client n'a pas laissé de commentaire.

Joseph T. le

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Le client n'a pas laissé de commentaire.

Daniel G. le

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Preventative maintenance on your equipment

Scott S. le

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Rental price was expensive. Other renting services are cheaper.

Patricia G. le

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Le client n'a pas laissé de commentaire.

Carol J. le

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Great customer service, thank you!

Scott R. le

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Le client n'a pas laissé de commentaire.

Corey K. le

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Le client n'a pas laissé de commentaire.

Ronald R. le

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I picked up a trailer today. Been driving it for an hour. Am in the middle of loading it. I notice a text telling something about making sure that I inspect the equipment. WAY TOO LATE TO TELL ME THIS. I already drove it off the lot. PLUS ITS A TEXT. I AM DRIVING. I AM NOT READING TEXTS WHILE I'M DRIVING. I CAN, BUT THEN I MAY CRASH AND HAVE TO REIMBURSE YOU FOR THE DAMAGES IMMEDIATELY. Anyway it did have dirt on the the bottom and I did not haul any dirt. I hauled some wire decking. AS ME TO INSPECT IN PERSON BEFORE I DRIVE OFF. YES ALL CAPS = SPEAKING LOUDLY :)

Mike M. le

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Great experience all around. Super friendly drivers, company communicated dates and times effectively throughout the process. Items in the box arrived on time and with no problems. Thanks for making the move easy.

terrance C. le

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Le client n'a pas laissé de commentaire.

Jeanette G. le

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Le client n'a pas laissé de commentaire.

William M. le

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The 10' truck does not allow for moving the seat back for taller drivers. The cab was cramped and uncomfortable.

Richard A. le

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Very pleased with our experience.

David D. le

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Le client n'a pas laissé de commentaire.

Randy C. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Fantastic staff and facility.

Brian H. le

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Every thing was very good.

nick C. le

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Le client n'a pas laissé de commentaire.

Susan D. le

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Renting a truck is always a pain filling up the gas tank and also being charged mileage is ridiculous. For local moves the fees should be by mileage or fill the tank not both

Robert B. le

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Le client n'a pas laissé de commentaire.

LAURIE H. le

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Check storage area of truck for leaks.

Steve H. le

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Nice to have a truck that was clean and in proper working order.

Roy O. le

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Le client n'a pas laissé de commentaire.

Sharon B. le

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Le client n'a pas laissé de commentaire.

Kyle M. le

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Le client n'a pas laissé de commentaire.

Wade L. le

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Le client n'a pas laissé de commentaire.

Chris G. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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Great customer service. Super fast pickup and drop off was easy.

terre L. le

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I was not fully informed about the proper use of the box. I found the chocks, the door pin (to hold it open) and the stabilizer feet on the rear of the trailer, on my own. Someone with less experience would have possibly had some major issues; being injured by the 5x8 door moving in the wind, the trailer tipping back when finishing the loading process, the trailer rolling on an uneven surface. A more comprehensive consultation at pickup for self delivery would be in the best interest of everyone involved. This review is ONLY for the pickup and origin location, in McHenry, IL.

Gregory J. le

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Le client n'a pas laissé de commentaire.

Mel L. le

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Very nice employees at the McCullom Lake facility.

Mitchell R. le

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clean well maintained easy in and out

Jada S. le

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I was happy. I wish the trailer had a lifting mechanism like a boat trailer does. I had to take it off my truck and it was extremely heavy. One of those fold down screw cranks with a skid on the bottom. Thanks for listening.

Kyle K. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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clean and adequate

Christopher S. le

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Thank you

Alice R. le

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1st time using storage , so I was surprised how clean the facility is. The only issue I had was not enough flat carts.

Sheri R. le

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I only wish that I could have gotten myself into my unit after hours but everything else was fantastic

Diane M. le

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Caleb was very helpful and took the time to make sure I got what I needed

Darren R. le

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Thank you.

David M. le

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There is an area where people just dump unwanted stuff. Becomes unsightly. Should be able to get to your storage unit even if the office isn’t open. Should get a refund if you move out early.

Ronald M. le

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Professional,personable,and ACCURATE EVERY ONE DESERVES A RAISE IN 💰

ashley k. le

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Changed our order a million times and they gave us their recommendation based on what we were trying to accomplish

Lauren S. le

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A person was added to my account without permission. Given personal information (unit number, pay date, credit card being used to pay) also without permission. Complete violation of trust!!

Yvonne P. le

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knowledgeable, friendly

Ed H. le

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Great facility and wonderful staff

Susan S. le

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Only issue was driving into car section - very tight with SUV’s!

Michael N. le

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Questions were always answered

Thomas F. le

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I was happy with everything thank you

Don H. le

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Great place to store your stuff. Clean facility, easy in and out, friendly and helpful staff. I give it an 11.

David S. le

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Facility was clean and easy to maneuver through.

Maggie G. le

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The manager was helpful when I first got my storage unit, and the rest of the staff was helpful when I closed it out a year later.

john e. le

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Very happy with everything. Will use you again.

Sig S. le

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went very smooth-needed a storage unit once we got everything in the truck, called and talked to your staff and I was all set. when we got back they showed us how to access everything. Well done

Ursula F. le

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I was disappointed to find out upon moving out that the remainder of the months rent would not be refunded to me. As I asked this question at move in and was told a prorated amount would be refunde.

George Z. le

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Easy in....easy out....not one problem. Never had to worry about the goods that we were storing.

Bonita S. le

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A great place to store your stuff!

Daniel W. le

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Great staff, super clean facilities

Thomas M. le

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the best

Josephine S. le

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The facility and unit were clean, and the staff was very helpful with showing us the security procedure for checking in and out. Moving supplies can be purchased in the office which is convenient.

Edgar H. le

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Great customer service! Convince in mind with all aspects from renting space to borrowing a vehicle.

anna b. le

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The guy that works there, I believe his name was Steve, was so thorough and nice. I would definitely recommend this facility to friends and family.

Ruth Ann L. le

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I liked the inside storage. It was nice to pull into the facility to unload my car. The only problem was when the moving truck came, the lights hang to low for them to fully back in.

John O. le

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No comments

Steven S. le

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Found it to be a pleasurable experience. Facility was well maintained and clean. Ample carts to help moving items and ample space to park truck and cars etc. Staff was very friendly and helpful.

Paul B. le

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jerome l. le

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Sending this request at 1;30 in the morning was not nice

tim k. le

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Everybody was very helpful. And you can’t beat the deals. I will definitely recommend to a friend.

geoffrey k. le

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The staff was very accommodating in our storage needs. Very helpful. Thank you.

Ronald M. le

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This U haul storage made the decision the move out easy for us. And 2 occasion they ran the credit card on file without permission causing my account to go negative. I’m on disability,They didn’t care

Mark S. le

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Never saw the facility, but everything came out of the boxes fine. Just a floor lamp was damaged. Overall a great experience with UHaul.

TRUDY B. le

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YOU ASK FOR FEEDBACK & GIVE LIMITED SPACE TO DO SO THIS IS EXACTLY THE LOW LEVEL SERVICE RECEIVED & WHY I MOVED MY STUFF ELSEWHERE.DIRTY FACILITY UNFRIENDLY CHRGD DEBIT WITHOUT APPROVAL

Andrew M. le

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I used for a cross country move from Los Angeles to Chicago. Excellent staff, friendly and step by step explainations the whole time. Saved me $600 compared to other cube moving services. Highly rec.

JOSHUA T. le

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Didn't visit the office since they brought the boxes directly to my home. The driver was amazing and knew exactly what to do. I would highly recommend she get a raise and promotion if desired.

allan b. le

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Nice facility and courteous service.

Amy L. le

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Move in and check out were easily facilitated

Zach A. le

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Very easy and simple, reasonably priced.

RACHEL O. le

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Thank you!

Rebecca C. le

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Awesome experience!

Vivian T. le

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Staff was extremely friendly and very communicative. Always kept me up to date on the status of my UBoxes and everything was on time. Thank you!

Brian C. le

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With so many other things to worry about it's nice to know your belongings are safe and secure. This is a quality facility. Thanks to you all, Brian

Kara J. le

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Awesome...I will use this facility again.thanks

Brian W. le

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Onsite staff and manager made the moving experience less stressful. Really nice facility.

ED F. le

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excellent service

terri s. le

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I have told everyone I know about U-Haul for moving & storage! They were accommodating to our schedule, even when we had to change things. All arrived safe and sound in our U-Boxes. THANK YOU!

Karla K. le

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THEY WERE FRIENDLY, TOOK CARE OF ALL MY CONCERNS RIGHT AWAY, AND SMILED NO MATTER HOW TRIVIAL.

kathryn l. le

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The driver Antoinette was especially helpful and accommodating! Caleb on the phones was great too.

Kevin S. le

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Thanks!

Alexander P. le

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great experience

Russell W. le

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Caleb Thompson is awsome! He was knowledgeable, helpful and had a great sense of humor. Best Uhaul facility I've ever used.