CxxxcccKaren G. | Premières impressions
Customer Reviews for U-Haul Moving & Storage at Michoud Blvd
Pour nous contacter
New Orleans, LA 70129
(South of Chef Hwy just over the railroad tracks)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The customer service was fine but the truck was in terrible shape. It rained while we were traveling and the roof leaked so some of our stuff got wet. Also, my husband is a mechanic and these are just a few of the things he noticed... truck ran rough, check engine light kept coming on, ac would only blow when going faster down interstate. If he slowed down ac would not blow. Also he said truck had some really bad front end parts. The leaky roof though is unacceptable. We rented a u haul to prevent our things getting wet if we went through a storm. We have a truck and trailer but used the Uhaul to avoid wet things. Told the man when we dropped it off but he was already preparing the truck to go back out on the road before we left. Very disappointing.Lori D.
Le client n'a pas laissé de commentaire.My N.
Le client n'a pas laissé de commentaire.Candy K. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.Paula P.
I waited 2 hours for a truck and when it arrived to the lot it was on empty.Nadia E.
Explain how a truck you rent for 19,99 a day, after one day cost 93.00....really, has nothing to do with the location it the company I'm passed atKevin Y.
The sales associate was very helpful and polite. She made the experience seamless.Raynard B.
Maintain your fleet. The transmission is horrible and the passenger side mirror spins freely and puts your life and others at risk due to not being able to see out of it.Chris H.
Le client n'a pas laissé de commentaire.Frank N.
The manager on duty was extremely helpful and accommodating.GABRIEL B.
Just keep doing what your doing it's greatDOYLE C.
Fast service and well maintained trailer.My N.
Keep doing what you are doingJerome D.
Le client n'a pas laissé de commentaire.Richard F.
Le client n'a pas laissé de commentaire.Chakia B.
continue to treat every customer as familyDavid S.
I had a great experience, I would definitely recommend friends and family to this location. 😁QIANA M.
Friendly rep, speedy pickup and return service. Equipment was well maintained, had an excellent and smooth ride. Would highly recommend this location.My N.
Nothing at alllolita H.
Le client n'a pas laissé de commentaire.Jazelin M.
Nothing! Super easy and the man at the desk who helped us was fantastic. Y'all should promote him, keep him forever because he was super nice and helpful !! I wish I had gotten his name !Shane A.
Le client n'a pas laissé de commentaire.KIYDRA T.
one tire was almost flat but the clerk was very helpful inflating itCharles M.
Le client n'a pas laissé de commentaire.Kiondrae S. | Premières impressions
Le client n'a pas laissé de commentaire.Jada M. | Premières impressions
Le client n'a pas laissé de commentaire.Kira B.
I ordered an appliance dolly and was told on the day of pickup that they weren't available. I'm hoping I wasn't still charged for the dolly even though it wasn't there.Germaine D.
I reserve a 26' but when I arrived at your facility the truck wasn't there. I didn't receive a phone call beforehand letting me know that it wasn't available. I had to make more than one trip. There wasn't any gas in the truck. I was very disappointedTOMIKA R.
In my opinion my experience was over all a great oneJORGE R.
Nothing everything in the building and grounds were good, the milage and gas had to be adjusted manually. Other than that the pleasant.PATRICE J.
Not charge a person for gas if the needle was at the same spot it was when it was returned, that it was when the vehicle was picked up. I was changed for 2 gals of gas and I refueled to vehicle to the amount that I received it. It's only $8, but it's the principle time; that's not good business.DIONNE D.
The customer service rep, Mr. Ricky was very helpful at this location.ERIC T.
Le client n'a pas laissé de commentaire.STEPHANIE K.
Everything was amazingKIRCHELLE F.
Le client n'a pas laissé de commentaire.RICHARD J.
Everything was excellentCHRISTOPHER F.
Le client n'a pas laissé de commentaire.KENNETH M.
Le client n'a pas laissé de commentaire.Jennifer S.
Le client n'a pas laissé de commentaire.Dana S. | Expérience générale
I first had a reservation for a 26 ft uhaul by my address and it got cancelled by uhaul and I had to drive two hours round trip to pick up my uhaul. Then the price was double what my quote was online. Then the uhaul charged me 56 dollars more after returning it in excellent condition with more gas than it had when I picked up. I will form now find somewhere else to rent from.NATHAN G.
Le client n'a pas laissé de commentaire.RICHARD J.
I was over charged on services I know nothing about. I will address this charge at that location.BRENDA J.
Everything was perfect and excellent customer service was brought to me.LOUIS S.
Le client n'a pas laissé de commentaire.LILA E.
Le client n'a pas laissé de commentaire.DANIELLE H.
Overall great!CHELSEA G.
Le client n'a pas laissé de commentaire.Regina C. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID M.
The front desk rep Mr. Rickey was so helpful, welcoming, and professional. He made my experience smooth and hassle-free.Whitley G.
Excellent Customer service and very knowledgeableKENNETH P.
Le client n'a pas laissé de commentaire.STUARTFITZGERALD M.
Service was great, curtious, fast and the truck was clean.ELENDRA F.
I only had a budget for a 1 000 move and I spent 1 800 I'm speaking of with U-Haul. I couldn't move into the place when I arrived and I had to spend 40 a day because could not see sense in unloading in a storage then renting another truck, reloading then unloading into a property. I did not have that manpower nor did I have that type of time due to many things going on with the house, family, and money issues. Just like big companies do, they don't have a lick of compassion in their bottom line....just their bottom line. I could have really used the extra money I spent on the truck but I guess U-Haul needed it more and the associates were harassing me everyday like I was planning to sell the vehicle to Japan. Sorry case for a big company. Never again.KEVIN Y.
Le client n'a pas laissé de commentaire.Shonda M. | Expérience générale
Le client n'a pas laissé de commentaire.WALTER B.
Le client n'a pas laissé de commentaire.DELROY C. | Expérience générale
The truck had a bumper that was falling off, no key lock for the driver's door, hardly a 1/4 tank of gas, and the inside was dirty.CHRISTOPHER F.
Le client n'a pas laissé de commentaire.WALTER F.
Le client n'a pas laissé de commentaire.TASHONDA N.
Le client n'a pas laissé de commentaire.TAHIRA Y.
Le client n'a pas laissé de commentaire.Grace G. | Expérience générale
Le client n'a pas laissé de commentaire.FRED D.
Le client n'a pas laissé de commentaire.DERINESHA B.
Le client n'a pas laissé de commentaire.Jamika H.
Le client n'a pas laissé de commentaire.APRIL H.
Le client n'a pas laissé de commentaire.Erik R.
This is our second time renting from this location and it's been a smooth process every time. Excellent service à la clientèle.JOSEPH W.
Le client n'a pas laissé de commentaire.NADIA L.
Stop scamming people and charging people over price and double charging peopleTAIYLOR M.
Le client n'a pas laissé de commentaire.GARRY L.
I was not able to get a uhaul even tho I booked ahead of time, now all my stuff is sitting outside runoedTANISH W.
Le client n'a pas laissé de commentaire.Trenice W. | Expérience générale
Alvin was greatJAYED S.
keep providing this level of service.IRA T.
Just one thing the AC didn't work at allKIRCHELLE F.
Le client n'a pas laissé de commentaire.YASIR K.
Le client n'a pas laissé de commentaire.KASEY C.
Le client n'a pas laissé de commentaire.Bernice H. | Premières impressions
Le client n'a pas laissé de commentaire.Bernice H. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIE H.
Do the things you do with the people you have.Great jobWillie H.
Awesome service rep gave me good instructions on how to tied down my vehicleMichael G.
If you reserved special equipment It should be available at time of rentalGLORIA T.
Le client n'a pas laissé de commentaire.DEANNA M.
There was excellent because the staff was helpfullMelinda T. | Premières impressions
Le client n'a pas laissé de commentaire.ADAM B.
Requested dolly was not available although confirmed. Customer should be notified prior to arrival since this can make or break a move.SAMANTHA R.
Cool crewBOBBY C.
Le client n'a pas laissé de commentaire.Ronald C.
Le client n'a pas laissé de commentaire.N L.
Answer the phone for customers.Mikia W.
EXCELLENT SERVICEMICHAEL D.
Le client n'a pas laissé de commentaire.Nyjha M.
Very helpfulJERMAIN W. | Premières impressions
Very friendlyEddison J. | Expérience générale
Le client n'a pas laissé de commentaire.JEFFREY A.
Everything was great, I would definitely use this facility again if needed.troy Y.
Everything was smooth and fast at the Michoud Boulevard locationMILTON T.
Very prompt service with professionalism. Thanks!FREDERICK B.
Le client n'a pas laissé de commentaire.JERMAIN W.
Honor the reservation made. I originally rented a 10ft. then I had to go to a 15ft because of availability and the day before pick up I was told I had to get a 20ft truck. I had to get someone else to drive it because of the size, plus the extra gas, The response was "this is all we have take it or leave it" no we are sorry or even a discount nothing. The short notice really put me in a bind, so I would not use U-Haul in the future because I am not certain that you would honor a reservation.JANIS S.
We were in a panic. We called the day before and they said that they DID NOT have a truck for us at this time. They called us at 6 PM the night before we needed the truck and said that we would have to travel 40 Miles to pick it up. That sucked! We had to pay for the extra mileage,. We are very disappointed with U-Haul.LESLIE S.
Le client n'a pas laissé de commentaire.TRACY C.
Perfect customer service. Couldn't ask for nicer employeesTHOMAS W.
Le client n'a pas laissé de commentaire.Darrell A. | Expérience générale
Le client n'a pas laissé de commentaire.WALTER F. | Expérience générale
Truck was delivered to wrong location and to try and communicate with uhaul was next to impossible. Need to provide phone numbers for certain situations that you can speak to site directly without having to go through hassle of having to wait on national line.GRAHAM B.
My rental was late !!! Was first 8am didn't get it until 12noonJOEVELL V.
Le client n'a pas laissé de commentaire.Allegra S. | Expérience générale
More staff. You only have one person working there. You normally have to wait 30 minutes for someone to help you. The truck sound like the transmission was not working properly. Not a good experienceERIC G.
Le client n'a pas laissé de commentaire.TERRY S.
Le client n'a pas laissé de commentaire.ALIDORE S.
Truck was NOT Covid clean after previous renter. All the tell tales signs was in the truck. Dirt, used napkins, grit on steering wheel.WENDELL F.
Alvin was amazing!!! So helpful and courteous!Aubrey E.
Le client n'a pas laissé de commentaire.Kathleen B. | Expérience générale
Le client n'a pas laissé de commentaire.shannon c. | Expérience générale
Le client n'a pas laissé de commentaire.TAMIKA H. | Premières impressions
Le client n'a pas laissé de commentaire.Tiera L. | Expérience générale
Le client n'a pas laissé de commentaire.David W. | Expérience générale
Le client n'a pas laissé de commentaire.Tiffany M. | Expérience générale
The units are advertised as climate control but there was a leak in our unit. Our belongings were not only soiled with water but rodents got access to the unit. There was feces every where.carlos s. | Expérience générale
Great store, great service with helpful and friendly staff!!!marquita s. | Expérience générale
Le client n'a pas laissé de commentaire.Racquel S. | Premières impressions
Staff was very friendly and helpful. Place was very well kept and clean. I would definitely use this facility again for my storage needs. I only moved out because I have a house big enough to store all my goods. Otherwise I would have continued my lease at U-Haul. Thanks for an awesome experience.Jerome A. | Expérience générale
The location is kind of far out there but it was clean and decentDeanna F. | Expérience générale
Le client n'a pas laissé de commentaire.latania c. | Expérience générale
Le client n'a pas laissé de commentaire.TAMEKA W. | Expérience générale
Le client n'a pas laissé de commentaire.DANIEL M. | Expérience générale
Le client n'a pas laissé de commentaire.kiana w. | Expérience générale
Very poor experience. Was told that my storage unit was climate controlled when I signed the contract. We did not do a walk thru so I took their word that it was, in fact, climate controlled. In the next few days, I loaded up two trailers only to find out my unit was NOT climate controlled when I opened it. Also, I've yet to talk to Alvin, the store manager, to cancel this contract. I have called several times with voicemails. No call backs have been returned.Janathan P. | Expérience générale
I appreciate administration the manager of the Michaud location for their understanding and patientsheath b. | Expérience générale
The staff has always been friendly and helpful no matter what time I showed up @ the facility They all know my car name and face I have visited another nearby facility because the system wasn’t operational to make a pymt and the staff there were also friendly and helpful Thx Uhaul for hiring exceptional staff and Mgmtklydeitta D. | Premières impressions
I was disappointed when I reserved my storage and I was told that my furniture would fit a 2/3 home but when arrived it was to small for me so I had to purchase another one. The customer service was great Michoud.TAMEKA W. | Premières impressions
Le client n'a pas laissé de commentaire.Darius W. | Expérience générale
Thanks for your help and I appreciate it 😊Sharon K. | Expérience générale
Mr Alan was great to work with I really appreciate everything.Dana N. | Expérience générale
Your associate wasn’t prepared for reservations it was a bit trying but he completed transactionheath b. | Premières impressions
Alvin and Albert were professional in all the contacts with both of them. God job!Janet B. | Expérience générale
Thanx for everythingANDREW P. | Expérience générale
The agent was very helpful and courteous. Great customer service!Janet B. | Premières impressions
No commentCrystal R. | Expérience générale
Thanks to Alvin for a great experience. I'm sorry I didn't rent a storage space due to finding a location closer to home. ThanksALVEREZ S. | Réservation
The Representative With Above And Beyond To Accommodate Me, I Truly Appreciate Them For Assisting My Family.Maranda B. | Réservation
Ms Lisa is amazing she was such great help and so was the other staff membersjeannice m. | Expérience générale
The employees was average. The place itself is, Old and Outdated !! Really I'm Not, content...Sophia F. | Réservation
The staff was helpful and friendly.Hong P. | Expérience générale
I just wished I could’ve picked up my truck from the same place where my unit was locatedALEXIS D. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!