That the check in time would be shorter. I checked in online but still had to wait longer thereHosea S.
Customer Reviews for U-Haul Moving & Storage at N Sam Houston & Antoine
Pour nous contacter
Houston, TX 77066
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Entire Staff was really Amazing! Really kind and professional staff. Didn't catch Manger on duty she was helpful grateful interaction with team. Special recognition to Mike and Xavier tremendously kind and helpful. Also one other gentlemen when I got back assisted me with return of van.janet B.
Le client n'a pas laissé de commentaire.Jay G.
Have the truck been rented park close to the office so the customer dont have to search so long to find their truck.millicent D.
Le client n'a pas laissé de commentaire.Clinton H.
Nothing everything was outstandingAlvin M.
Had trouble with the return application process. System would not accept pictures.LACHUN W.
everything's is good as is.JOHHNY S.
Pick up was smooth but drop off was a headache so Unorganized I was going to park the guy stops me makes me go inside while he just sits in a corner not doing anything there were several people in line so it was a long wait and once I get to my turn the lady tells me did I park it yet what do you mean did I park yet your coworker over there made me stop when I was trying to go park and now I have wasted 20 min so you can tell me to do what I already was going to do then she like maybe he wanted to air the tires really lady if that was the case then why has he been sitting in a chair on his phone this whole time just so you can tell me to go park it on top of everything when I finally went to park there was an 18 wheeler in front of the spot where they asked me to put it so I'm sitting making miracles happen basically jackknifing my truck to try and squeeze this big ass trailer in a small spot finally when the lady paid attention to what was happening she finally says it's fine just drop it there im so frustrated with the experience I wasn't the only customer pissed the others inline were frustrated as well and getting mad at me for stopping were the guy told me to stop before I was told to park again all in all it was an awful experience and I will never return to this location againOscar F.
Le client n'a pas laissé de commentaire.Michelle N.
They over charged me the same amount twice. And I did put gas on the tank and cleaned the truck. Also, return it the same day.Harry C.
Le client n'a pas laissé de commentaire.Ann C.
Le client n'a pas laissé de commentaire.dryan V.
Le client n'a pas laissé de commentaire.Pablo L.
Le client n'a pas laissé de commentaire.ANGEL P.
I highly recommend this U-Haul location because they have had available equipment (truck) for me on two different occasions. Due to complications from another location , the truck I reserved was not returned. I went to the Antoine /Beltway 8 and was able to get the Equipment that I needed. So glad for this location. Thanks U-HaulBRENDA J.
Le client n'a pas laissé de commentaire.XAVIER J.
Le client n'a pas laissé de commentaire.barbara W.
Le client n'a pas laissé de commentaire.john A.
Le client n'a pas laissé de commentaire.john A.
Le client n'a pas laissé de commentaire.Luvinia S.
Le client n'a pas laissé de commentaire.LAKETRA J.
Le client n'a pas laissé de commentaire.william G.
Okay okay okay okyChristopher H.
Le client n'a pas laissé de commentaire.Stacy R.
My excellent experience with the rental is credited to your employee Ms. Ava! She was extremely thoughtful, helpful, kind, and patient! She went above and beyond her duties! Someone please give her a raise! She deserves it! Thanks again Ms. Ava!Brandon B.
Le client n'a pas laissé de commentaire.john B.
Le client n'a pas laissé de commentaire.Richard N.
The maintenance of the vehicle.DEANDRE I.
It took me a hour to get the lock off the truck to get the key. I used the pick up my truck on my mobile. It's to much to do. Once I make the reservation submit for mobile pickup then I have to input my information again. That was to long and took to much time.Stacey B.
There were ONLY 2 customer service providers at the desk upon pick and ONLY 1 at drop off. This made what would have been an excellent experience somewhat less than because of the long line and long wait even though I had a reservation.Betty B.
Le client n'a pas laissé de commentaire.elana T.
This location was great! Very clean and organized. But I did have a bad experience by not receiving my reservation on time and during the drop off the app was being faulty, it was quite frustrating.Alexander G.
Le client n'a pas laissé de commentaire.gabriel C.
Everyone had good customer service. Greeted with smiles Thank you for your service todayDiane R.
Le client n'a pas laissé de commentaire.Jaime C.
Le client n'a pas laissé de commentaire.CHRISTINA D.
Super ez process 👌JOSE A.
Ava and Rosa were a great help. Moving was very stressful but they made renting a uhaul and space smooth and easy. I'll definitely be back!AJHANA G.
1. When I arrived, my truck was very dirty. When I notified management, ( Ava) only ask her employee to air blow the bed of the truck and vacuum inside, and stated to me they were to busy and did not have time to clean the truck. However, upon drop off I saw the truck getting clean FOR THE NEXT CUSTOMER! 2. The truck was very hesitant, could not keep up with the speed and the gas mileage from the next fill up was horrible. We did a total of 4 fill ups for the total of 384 plus miles. I can go to Mt. Enterprise, Texas with 2 fill ups! To this, my dad checked the truck oil, it was black and God only knows of when it had a recent tune up! Therefore I was rented a defected truck! 3. I am very unhappy with the Antoine location. The Richey location/trucks were awesome and better! To this experience, I will not be returning back to Uhaul...LaShonda W.
Le client n'a pas laissé de commentaire.Tabatha T.
Le client n'a pas laissé de commentaire.ETHEL M.
Le client n'a pas laissé de commentaire.ELISSA G.
Le client n'a pas laissé de commentaire.Florinda J.
Le client n'a pas laissé de commentaire.AMOS M.
Customer service was extremely rude. Couldn't get the lock off the truck and it took them a good 20 minutes for them to get it off. We returned the truck less than an hour late and called to see how much it would be for the late fee the guy we talked to was extremely rude, and then hung up on us and rejected our calls. We'll be contacting the company regarding the horrible and poor experience we were given.CATALINA E.
Le client n'a pas laissé de commentaire.Jose C.
Le client n'a pas laissé de commentaire.Virginia E.
Nothing!!! At this location everyone is super friendly and efficientarturo V.
Gracias por sus serviciossantos C.
Le client n'a pas laissé de commentaire.Bertran S.
Le client n'a pas laissé de commentaire.Mario G.
Le client n'a pas laissé de commentaire.Quan K.
The truck rented needed an alignment BAD. This wasn't noticeable until I got on the freeway. Also, I called and spoke with Derrick hours to my original return time (this was a 1 day rental) because I requested an additional (2) hours. It was approved and I asked if there was going to be an additional fee and was told no. Then after returning the truck on time for the extension I was charged an additional day and exceeded my credit card limit due to the additional fees. Going forward I will never again use UHAUL or recommend it. I would rather pay a little more for a moving company than deal with this mess. This was my first time ever renting and never will I do this again!Roger Lewis J.
Le client n'a pas laissé de commentaire.Joe A.
Le client n'a pas laissé de commentaire.VERA S.
Everything was wonderful they was very helpful 😊ARMIN C.
Le client n'a pas laissé de commentaire.Erick L.
Experience was amazing and very easy. Everyone was super friendly and welcoming. Will be coming back again when we need a truck.Jesse D.
the truck was dirty from the box, very dirty, they told me that it had a quarter of gasoline and it had nothing, it was low and I got money that I had to fix it directly on the web, just as certain workers with a bad attitude give you the keys and they say go and look for your truck I was surprised that bad serviceMIGUEL P.
Le client n'a pas laissé de commentaire.Adam M.
Le client n'a pas laissé de commentaire.SONEL S.
Everyone has been very customer friendly at this location.Myeshia B.
Le client n'a pas laissé de commentaire.Victoria R.
Everyone was helpful the entire staff 👍👍REGINALD F. | Premières impressions
Everything up to the return was fine. As of today, I never received a return check-in confirmation as indicated by the return attendant. I guestimated 50 miles of use but used less than 30, the vehicle was returned full of gas and a hour earlier than reserved for. I noticed the attendant had the vehicle running as if to use gasoline not sure why but if an attendant is present at check in a confirmation at the same time would have been nice.Gina C.
Everything was great from the point you walk in the door to dropping off the truck. The owner of the store is so nice she is awesome she made things work for me and another customer no hesitation no hostility no pressure no stress love this location love the people that work thereJUSTIN B.
Le client n'a pas laissé de commentaire.Bertran S.
Le client n'a pas laissé de commentaire.SARMAD A.
Le client n'a pas laissé de commentaire.Felicia M.
Checking in your truck after hours is very difficult. The share your location app never works. I feel that I should not be charged $20 to let someone else do this.Ella C.
Le client n'a pas laissé de commentaire.SERGIO C.
Le client n'a pas laissé de commentaire.clarence H.
The trailer tires were at 4/32â€ tread. My load was light and It wasn't too hot and it was dry so not an issue for me. The coupler on the trailer needs to be replaced. I had to stop and tighten it 5 times from Houston to San -Antonio. Huge safety concern. The trailer tracked well.Kevin R.
Le client n'a pas laissé de commentaire.Luis A.
Le client n'a pas laissé de commentaire.markiet dwainn S.
The team was friendly and helpful. Thanks!Sharon J. | Premières impressions
Le client n'a pas laissé de commentaire.Rephael H. | Expérience générale
Le client n'a pas laissé de commentaire.TAMETRIC H. | Premières impressions
Le client n'a pas laissé de commentaire.MARIA R. | Expérience générale
Le client n'a pas laissé de commentaire.CHANTELLE H.
Great jobNgoc T.
Le client n'a pas laissé de commentaire.usaf j. | Premières impressions
I needed a bigger truck â˜ºï¸Elizabeth S.
For repeated customers, why not offer a discount after so many rentals. The staff is courteous, friendly, polite, knowledgeable, and very professional. They make you feel right at home. This is the only rental location that we honor.DOROTHY D.
They are the best 👌luciano Z.
Poor customer service, but you guys have a lot of trucks, the other issue the AC in the truck wasn't working.Griselda S.
Reserved on a Wednesday, went to pay Friday when I was ready to move my deceased father's belongings and found out there was already someone's belongings with a lock on it. No manager on site. Janell had to be phoned. No apologies just my refund and goodbye with a customer service number that had over an hour wait and was the incorrect number then the correct number had a 45 minute wait just to hang up on me and not bother to return my call in the middle of attempting to search for a similar storage. Wether or not it was reception the representative could have called me back. Everything was so inconvenient, uncalled for and I'm just stuck on top of grieving. Worst and just sad horrible experience. Wouldn't give them 5 stars I'd give none if I could. DO NOT RECOMMENDEduardo L. | Premières impressions
I reserved a storage space and when I went to the facility I paid for it just to go and find out there was already a lock with someone's belongings in it. I go back into office there was no manager at the site. Employee #1 had to phone a manager which still stated it wasn't occupied. Both employees had no clue as to what they were even doing from the beginning, didn't know how to properly speak to customers and every time they were asked something they would look at each other. Nothing was known at this facility and they had no one above them on site to direct them. Janell which was who they phoned didn't even apologize she just told them to refund me. Sucks to reserve on a Wednesday to get ready to move everything on a Friday and rest of the weekend to clear the home of my deceased father just to find out it's already reserved and occupied and no luck on finding a storage as big i initially found available online. I did call the customer service phone number provided by one of the employees and waited an hour and a half to be told that was not the correct number for these situations. On hold for another 45 minutes just to get hung up on in the middle of trying to help me search for one. That representative could have called me back if she didn't mean to hang up or whatever the actual circumstances were. She had all my information pulled up there was no excuse not to try and call me back. Gave up after that. I'm overwhelmed still without a storage wish the information online would have been accurate and I could have used those two days to find one that was actually available. If I could give NO stars I would. Horrible horrible experience without apologies. Grieving and stuck!!!!Eduardo L. | Expérience générale
Le client n'a pas laissé de commentaire.Demerick J.
keep every working. and clean.WILLIE M.
Le client n'a pas laissé de commentaire.JAMES L.
Le client n'a pas laissé de commentaire.Charles J.
Le client n'a pas laissé de commentaire.Anthony H. | Expérience générale
Counter personal needs more training and there is shortage of personalREHULA D. | Premières impressions
Le client n'a pas laissé de commentaire.MARIA M.
Le client n'a pas laissé de commentaire.sammy V.
Quick service and staff were extremely helpful and friendly.TRUONG D.
Pay attention to what the customer is saying and wanting.MARKETTE C.
Stop putting customers on hold when they call with an issue concerning extra charges and they never come back to the phone. So unprofessionalKELLIE E.
Le client n'a pas laissé de commentaire.Alvaro A.
Le client n'a pas laissé de commentaire.EUGENE M. | Premières impressions
Faster serviceBOBBIE B.
Make sure they keep they vehicle maintenanceEMILY K.
I'm satisfied with my services at Uhaul.MARIO C.
Sales reps were not very pleasantSHOLONDA E.
Le client n'a pas laissé de commentaire.BRANDON C.
Le client n'a pas laissé de commentaire.WILLIE K.
The management and staff was very nice and professional. They were willing to help with any issues no matter what time of the day. The manager is very hands on with her customers and the way she treats her employees. I have rented storage at other locations and rented trucks as well, but this location is the best out of all of them. Thanks so much!Teronda P. | Expérience générale
Le client n'a pas laissé de commentaire.debra m. | Expérience générale
Le client n'a pas laissé de commentaire.ELIZABETH A D. | Expérience générale
Le client n'a pas laissé de commentaire.lottie brothers i. | Expérience générale
Service was goodSHAWNATELLAMAR C. | Expérience générale
Le client n'a pas laissé de commentaire.MARCUS D. | Premières impressions
This location is clean and well kept but the employees are usually friendly for the most part but professionalism is non existent not and they are not knowledgeable. When I moved into my unit the girl assisting me sold me a regular padlock. After leaving they put a required disc lock on and nobody knew where the key was so I had to pay another y'all employee $50 to cut the lock they put on off bc nobody knew where the key was in order to even access my belongings since they were out in. When they could have easily called me to come purchase a lock and put it on myself to avoid this chaos. This is the entire reason I moved out and relocated my belongings to a new location. I would like to be reimbursed for the fee I was charged to access my items due to their actions and lack of communication.CRYSTAL C. | Expérience générale
The staff was wonderful. Very understanding and helpful.ARKESHIAA W. | Premières impressions
Le client n'a pas laissé de commentaire.Almeeta M. | Premières impressions
Le client n'a pas laissé de commentaire.Jesus M. | Expérience générale
I paid for another month and moved out a week later and you did not refund me my money basically it was free stolen from me in other wards free money and it’s wrong to do your customers that dirtyGEORGE D. | Expérience générale
Love itjerry b. | Expérience générale
Excellent service. Employee are super nice. Merci. VIRGINIA S. | Expérience générale
Le client n'a pas laissé de commentaire.Shawda S. | Expérience générale
Each and every time I have to do business with this location, they are always friendly and extremely helpful. I appreciate the level of customer service they provide and commend the staff on keeping the property very nice.RANITRA H. | Premières impressions
Le client n'a pas laissé de commentaire.THERESA A. | Expérience générale
Le client n'a pas laissé de commentaire.GERALD S. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberly L. | Expérience générale
Le client n'a pas laissé de commentaire.Donna E. | Premières impressions
Le client n'a pas laissé de commentaire.lanette w. | Expérience générale
Only problem I had was with mice bite into my water I had in the outdoor storage.nick b. | Expérience générale
I would definitely, rent from this facility. There service was excellent. Great uhaul service and full on-site storage units. Very busy but excellent service.jazztenya v. | Expérience générale
Le client n'a pas laissé de commentaire.tammy w. | Expérience générale
MS.CEASAR ✨ BEST GENERAL MANAGER 💝TONYA W. | Expérience générale
I felt the rate was too high but the customer service was Excellent God Bless🙏Jacqueline C. | Expérience générale
I had problems with the storage rental. It had a lock on it so I had to wait another day to get another one. However the new one I don't have a key for I cannot access unless someone is coming outta there. I tried calling the manager for after hours and omg!!! Didn't get no where with her and for her to tell her employee if they don't have another storage unit to refund me my money back, but I already paid for a storage and needed it. I'm a day behind because of the unorganized storage rental. I'm scared to leave town not knowing if the new unit I was assigned might get messed up because I paid cash and yes I do have my receipts. I just wish the person who checks you out explain how to access the gate to get in and make the customer knowledgeable of the process. The problem was fixed I'm just mad I have to pay an extra day because the experience.Jessica W. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher H. | Expérience générale
Le client n'a pas laissé de commentaire.charles m. | Expérience générale
Le client n'a pas laissé de commentaire.ophelia w. | Expérience générale
Le client n'a pas laissé de commentaire.tiffany t. | Premières impressions
Please if you can security guard is neededRICHARD L. | Premières impressions
Le client n'a pas laissé de commentaire.paul l. | Expérience générale
Sherreta goes ABOVE N BEYOND TO MAKE THAT PLACE GO!! Even though busy she gets the job doneSandra D. | Premières impressions
Le client n'a pas laissé de commentaire.Christopher H. | Premières impressions
Le client n'a pas laissé de commentaire.Tyshan I. | Expérience générale
Very friendly and helpful staffsxenia a. | Premières impressions
Le client n'a pas laissé de commentaire.Jovan M. | Expérience générale
Excellent customer service definitely recommend.VIRGINIA S. | Premières impressions
Le client n'a pas laissé de commentaire.lakuta t. | Premières impressions
Le client n'a pas laissé de commentaire.Ana c. | Expérience générale
Le client n'a pas laissé de commentaire.Rephael H. | Expérience générale
Le client n'a pas laissé de commentaire.kam s. | Premières impressions
Excellent service and facility will use them again when needed. Thank you U-haulJAMES S. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES S. | Premières impressions
Le client n'a pas laissé de commentaire.dynastee r. | Expérience générale
Young ladies was awesometerence s. | Premières impressions
Vehicle clean and easy to work with. Staff was very courteous and professional.santos c. | Premières impressions
The store manager (not sure if I'm spelling her name correctly) but Ms. Shermetha went above and beyond the call of duty to make sure I was taken care of. My personal opinion you need more managers such as her, I've never met her personally but I feel as if I've been knowing her for years, what it is I was in a managerial position for over 17 years and what I relate to is she treat the customers the way she wants to be treated. I've had my experience of dealing with some of your other managers and to be honest they can take a 101 managers class from Ms Shermetha she's the manager at the U-HAUL on Antoine and Sam Houston PkwyLISA B. | Premières impressions
Le client n'a pas laissé de commentaire.stephanie c. | Expérience générale
Great place to rent from. Manager and staff took care of my needs and exceed my expectations. Merci.corey M. | Expérience générale
Store Manager was very helpful even after hours of business. Will be a repeat customer when needed . Thanks mrs/ms CeasarRomika A. | Expérience générale
I would definitely recommend this storage facility. A well-maintained facility and equipment. Staff was very helpful they help me get my movies after the first movie I had chosen could not do the low because I live too far.RENENA F. | Expérience générale
Le client n'a pas laissé de commentaire.Jalisa H. | Online Move In
Keep up the good work.Kristian L. | Expérience générale
Le client n'a pas laissé de commentaire.mary r. | Expérience générale
appreciativeASHLEE B. | Premières impressions
Le client n'a pas laissé de commentaire.Jun K. | Expérience générale
Le client n'a pas laissé de commentaire.HANNAH A. | Expérience générale
Very clean place and employees really helpfulluis p. | Expérience générale
The storage was clean. And the staff was awesome. Especially the store manager. She really went above and beyond to make sure my family was satisfied. I would recommend this facility to others.Julius J. | Expérience générale
Le client n'a pas laissé de commentaire.William L. | Premières impressions
Thanks you guys for your businessFRED J. | Expérience générale
🥰Monica M. | Expérience générale
Le client n'a pas laissé de commentaire.tammy w. | Premières impressions
Security could be improved. Feel free to contact me for solutionsMadison G. | Premières impressions
Le client n'a pas laissé de commentaire.Alfred l. | Expérience générale
Le client n'a pas laissé de commentaire.curtis s. | Expérience générale
Very convenientjerry b. | Premières impressions
Le client n'a pas laissé de commentaire.cynthia w. | Expérience générale
The General manager and her employees are very helpful, friendly and professional.Teronda P. | Premières impressions
Le client n'a pas laissé de commentaire.denis s. | Expérience générale
Durante el tiempo que rente el espacio me robaron mis pertenencias y nunca me dejaron ver el video de vigilancia y los que robaron dejaron mucha ropa vieja que no hera de mi propiedadJOSE I. | Expérience générale
I would like to recognize Shenita and her efforts during our time at the facility. She went above and beyond to help us with our company project and shipments to the location.Romeo F. | Expérience générale
Le client n'a pas laissé de commentaire.Donovan H. | Premières impressions
Le client n'a pas laissé de commentaire.victor c. | Premières impressions
Le client n'a pas laissé de commentaire.Crystal J. | Expérience générale
Our bbq pit was stolen and the person working there didn't help us with video because he said the video didn't cover that part of the storage.Barry R. | Expérience générale
Have not gotten to the unit yet for there was a lock on the door and none off the employee could do anything about it IAM thinking about going elsewhere I was off the weekend now I got to. Take off tomorrow just to get the truck and hopefully they have the unit ready I payed for the uniit the truckabd can't get it done IAM thing ing about going elsewhere and get this stuff before j lose my stuff.Neil D. | Premières impressions
Everyone was really professional! Shenita is an awesome manager very sweet lady!jameshia f. | Expérience générale
Le client n'a pas laissé de commentaire.jessie o. | Premières impressions
Everything was great. The price was kind a high.Larry C. | Expérience générale
Very good service specialy from the mánagerPascual L. | Expérience générale
Shanita is wonderful the company has a good employee with herDebra W. | Premières impressions
Le client n'a pas laissé de commentaire.miracle s. | Expérience générale
Le client n'a pas laissé de commentaire.JOAN J. | Expérience générale
Le client n'a pas laissé de commentaire.shirell a. | Expérience générale
I do appreciate the service of Ms.Shanita, she really goes to bat for her customers I was having a issue with a storage, and she did everything in her power to make it right. Which ended up me getting another building it's good to have some one on your team like her, she's Awesome ⭐️⭐️⭐️⭐️⭐️Five stars for herLanell A. | Premières impressions
Le client n'a pas laissé de commentaire.ARMATHA H. | Premières impressions
My property was stolen from your facilityeddie c. | Expérience générale
Le client n'a pas laissé de commentaire.JACQUELINE M. | Expérience générale
Le client n'a pas laissé de commentaire.takishia w. | Premières impressions
Le client n'a pas laissé de commentaire.BEDINA S. | Expérience générale
Le client n'a pas laissé de commentaire.Robert D. | Expérience générale
Le client n'a pas laissé de commentaire.Joyce F. | Expérience générale
Le client n'a pas laissé de commentaire.jesse g. | Premières impressions
Le client n'a pas laissé de commentaire.Marilyn H. | Premières impressions
Le client n'a pas laissé de commentaire.Ricky S. | Premières impressions
The young lady, that help me was very professional and had knowledge of her job. The storage containers was nice and clean. I would recommend family and friends to visit this facility. conGLORIA B. | Premières impressions
Le client n'a pas laissé de commentaire.vernoica w. | Expérience générale
Le client n'a pas laissé de commentaire.Elayne Z. | Expérience générale
Le client n'a pas laissé de commentaire.Tara D. | Expérience générale
Le client n'a pas laissé de commentaire.Sabrina J. | Online Move In
I appreciated the efficient service.michael l. | Expérience générale
Le client n'a pas laissé de commentaire.alshanon p. | Premières impressions
Shenita was awesome. She worked to make everything better. And, she did it with a smile. While I don't want to have to move again, I would hope that if I did, I had her to work with again.Darrell D. | Premières impressions
Le client n'a pas laissé de commentaire.jennifer m. | Expérience générale
Le client n'a pas laissé de commentaire.BRAD G L. | Expérience générale
The staff i spoke with was very helpful and polite. She answered every question i ask her and was very acknowledgeable about everything. All of my concerns was taking very good care of.kendra S. | Premières impressions
Employee's customer service was outstanding! Very helpful and patient going over all questions I had on operating the vehicle.cynthia b. | Expérience générale
I must say that the staff was always helpful. I will definitely recommend this location to others.Gina H. | Expérience générale
Le client n'a pas laissé de commentaire.RAVEN R. | Premières impressions
Le client n'a pas laissé de commentaire.cynthia b. | Premières impressions
Le client n'a pas laissé de commentaire.angel l. | Expérience générale
Excellent service.Anna C. | Expérience générale
staff was very helpful. thankshalassan k. | Expérience générale
General manager Shenita Ceasar was and is very helpful.fredrica f. | Expérience générale
Staff always friendly as well as helpful. Just was not the best rates in the area.Shay P. | Expérience générale
Thanks 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼Alexandra G. | Expérience générale
They saved my life. Id like to shout out to James for helping me with the lock on the uhaul. Man, you saved me. And Id like to shout-out to Sheleta (sp?) You made my day, turned a horrible situation ariund, was so polite and motherly and I appreciate the help you gave more than you know.SAMANTHA T. | Premières impressions
Le client n'a pas laissé de commentaire.Alexandra G. | Premières impressions
Very good service. On office and very. Good service on coustomer service. By phone. Very clean. Secure place. An do you have access 24 -7. I recommend this place. Tank you for everitynmiguel p. | Expérience générale
Le client n'a pas laissé de commentaire.ROY H. | Premières impressions
Le client n'a pas laissé de commentaire.David L. | Expérience générale
Le client n'a pas laissé de commentaire.CAROL G. | Expérience générale
I have used Uhaul every time for my moving and storage needs never Brent any where else but is has to be the sorest experience I have ever had with Uhaul I was lied to by two different employees on two different occasions which costed me more money on some thing that I did not need or benefited from was not until I that the the store manager did I know that I had done spent my money and could not get it back even after she verified with the employe nothing changed also called for two days talking to different managers to help resolve the issue nothing was done and I lost money biggest ripoff I have ever experienced in my lifeTaneshia G. | Premières impressions
Outstanding service Iwill use U-Haul again in the future.Alvin J. | Premières impressions
All goodhoang n. | Expérience générale
Le client n'a pas laissé de commentaire.erin a. | Premières impressions
People are to slow. Dont pay attention to costumersANTONIO T. | Expérience générale
The young lady that helped me was very nice and patient with a Pleasant attitude!!!rosalind s. | Premières impressions
Not at all satified with the services I received during the time I was with you,could have been better informed of payment date before late charges.Doris B. | Expérience générale
Great serviceKAREN L. | Expérience générale
I had been to 4 Uhaul locations until this one on Antoine and Beltway 8 They were able to help me .Excellent serviceMelissa S. | Premières impressions
Over all is excellenthoang n. | Premières impressions
Thanks Merry Christmastony t. | Expérience générale
Good customer services.KAREN L. | Premières impressions
The line was long but the service was awesome. The rates were pretty good and the attendant assisted me all the way to my storage. Thumbs up.troy t. | Premières impressions
I have no complaints and the manager was very professionalPamela G. | Expérience générale
I had a spare tire stolen from there, I had a security gate drop on my travel trailer and cause 5 000 damage and recently I had my entire travel trailer stolen and no one really seemed to care .SUSAN C. | Expérience générale
The lighting was not the best WasMiguel P. | Expérience générale
Everyone is very helpful and the place was clean and safe. ThanksGinger L. | Expérience générale
The help of the lady Shenikia on the key pad for assistance was quick and she handled my request for assistance with a sense of urgency. I appreciate her customer serviceAnna R. | Expérience générale
Helpful people, great location, clean and secure, will be using again.John M. | Expérience générale
Great service and Excellent customer service!Kelemoke N. | Expérience générale
Good customer servicecynthia g. | Premières impressions
Brsides the wait at counter my experience with tayaauna was. Perfect. Above and beyond without frowning.Krystal P. | Premières impressions
Very nice and fast serviceSHANTRIA C. | Premières impressions
Customer service was very slow and unclear of what they were doing.marcus d. | Expérience générale
I've been out of my unit #1050 at this location since November 2018 and yet I still get Bill's on the unit. They have cut my lock off at least once in the short time I had it and had to replace it.DARREN E. | Expérience générale
Our only issue was with the accounting department. We mailed checks to make the payments monthly and at least 3 times the checks were lost. Someone needs to be more responsible with customer checkOpus I. | Expérience générale
The people were really nice and helpful, only problem was the computer system didn't want to give me back my deposit. They kept at it till it did. Nice storage unit, exactly what I needed.John M. | Premières impressions
Excellent customer servicemarcus d. | Premières impressions
This unit was empty since last month. Talked to manager directly but I went back in to office Friday because I kept getting letters and bills. You lost a $60,000yr customer and it doesnt matterroy c. | Expérience générale
Thanks for ur time . i like it very much.Rephael H. | Premières impressions
Christina who assisted me was very helpful and polite. Would definitely be recommending this location to others.christina f. | Premières impressions
kkJOHN G. | Expérience générale
Great Staff. They are very knowledgeable.patrick W. | Expérience générale
On my exit from the facility those guys were awesome quick and fast process without a problem.lavonder c. | Expérience générale
I had made reservation for my truck to be stored at you facility; however I am in the hospital with my daughter. Please cancel these service until I have taken care of my daughter. Sent from my iPhondenecia j. | Réservation
Cool people!Gabriel C. | Expérience générale
Good customer service from managerCARRIE G. | Expérience générale
There was one person in duty place full of customers Instruction on how to access storage after were not complete 1st rental was incorrect for the amt being pdf service should be betterShirlene T. | Expérience générale
ExcellentDixie W. | Réservation
I decided to move out of my storage unit after being there for several months because the staff was horrible I was overcharged often and my unit was not functioning properly there was poor service atVivian W. | Expérience générale
Very professionalWilliam G. | Expérience générale
I was moving out my storage and thought I would need a storage for my daughter's things I didn't think they would fit on the truck so I paid for a unit we never used I asked for a refund but was toldTemika S. | Expérience générale
staff don't greet customer when enter building.nonya s. | Réservation
Even though I called earlier in the week to set an appointment for unloading my box, staff was still unprepared when I got there. Also, management did not know ubox policy nor my box's arrival date.Amber M. | Expérience générale
The cashier wasn't friendly.. she didn't even tell me thank you at the end of the transaction.ETW T. | Expérience générale
Great!Meghan B. | Expérience générale
MerciMeghan B. | Expérience générale
Very expensive and treated poorlygregory P. | Expérience générale
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