Le client n'a pas laissé de commentaire.ZEESHAN J.
Customer Reviews for U-Haul Moving & Storage at N Sam Houston & Antoine
Pour nous contacter
Houston, TX 77066
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I had to change out trucks twice due to white smoke coming from underneath the 1st truck. The second truck the powering steering went out had to fight to turn the wheels. Finally received a better truck. I'm in the fleet business an the needs to be a better accountable for your vehicle Maintenance check.DENECIA J.
Le client n'a pas laissé de commentaire.KEITH B.
It took almost 20.minutes to get a truck. There was no line. 4 clerks only 1.working. Only one even spoke. I was charged extra for gas and I put gas in the truck. My pictures were taken in the stupid app so the clerk didn't give me my money bc I could only show the pic I took at return last night. It took almost 10 minutes to get my money back. Again no line. 4 clerks one working. WHY have 4 employees standing around, not working not even acknowledging the customers. TRASH experience. Will NEVER use Uhaul again. Get better team members.STEPHANIE G.
Very friendly folks. The guys who hooked and unhooked the trailer was very helpful.DAWN T.
Le client n'a pas laissé de commentaire.NANCYGAIL M.
Le client n'a pas laissé de commentaire.Jesus M. | Expérience générale
Very helpfulMYESHIA B.
The staff is friendly and super helpful. I have made this location my only one for the last 3 years as they always have what I need and I can get on the road quickly!!ANDREA B.
Pleasant experienceANITA H.
Nice customer service and excellent service, i recommend it...ARGENYS M.
Le client n'a pas laissé de commentaire.MICHELLE E.
Although it took 45 minutes to get the equipment we had to load it ourselves and then the equipment was damaged when we got it. I am glad the tires didn't pop on our 6 hour trip. With the checkout situation they were more than willing to help.ASIA L.
Le client n'a pas laissé de commentaire.WESLEY L.
On sight management completely one of the best I rented from in a longer time.BOBBY A.
Le client n'a pas laissé de commentaire.EDWARD H.
Stay as you areBERNICE M.
Le client n'a pas laissé de commentaire.JON H.
I paid for another month and moved out a week later and you did not refund me my money basically it was free stolen from me in other wards free money and it’s wrong to do your customers that dirtyGEORGE D. | Expérience générale
Le client n'a pas laissé de commentaire.Cesar O.
The app is terrible Truck has mechanical issues Cost was super high to move couple of boxes for 2 hours Had to come 2 times to location because the truck was available on the first day because they did not leave a code lock And location was closing when I was thereJamal Q.
Le client n'a pas laissé de commentaire.KANICWA T.
Love itjerry b. | Expérience générale
- My "Guaranteed" Pick-up Truck was not available. - The mandatory $10 for insurance was not mentioned when I scheduled the vehicle online. - The Van that I ended up with was dirty and drove horribly - The "Oil Change Required" light was on - At one point while driving the side door, which was not used, slid open - I'm yet to get my final bill but I'm sure this rental which is advertised as $19,99 plus 0,67 cents a mile will cost me $50 for less than 2 hours of use and less than 20 miles drivenTOMMY O.
Le client n'a pas laissé de commentaire.YONTIA S.
Le client n'a pas laissé de commentaire.MARK J.
Excellent service. Employee are super nice. Merci. VIRGINIA S. | Expérience générale
Le client n'a pas laissé de commentaire.TERRYE W.
Le client n'a pas laissé de commentaire.Shawda S. | Expérience générale
Each and every time I have to do business with this location, they are always friendly and extremely helpful. I appreciate the level of customer service they provide and commend the staff on keeping the property very nice.RANITRA H. | Premières impressions
Le client n'a pas laissé de commentaire.THERESA A. | Expérience générale
Le client n'a pas laissé de commentaire.GERALD S. | Premières impressions
Le client n'a pas laissé de commentaire.JELETAH H.
Just keep doing what you're doing. No improvement needed.LESTER P.
Great. Customer service!! Shenita ceaser is super sweet and her customer service was amazing!!! ðŸ˜‡ALICIA N.
Le client n'a pas laissé de commentaire.Ed Y.
I was charged full price twice when vehicle was returned 30 minutes late. I contact the location and notified them before my return time due bad weatherJENNIFER R.
I was a little shocked to see A convenience charged if dropped off after hours of $20. But when I was renting the trailer they knew I was going to be returning it after hours. I have not nor do I think I'm going to be charged the $20 convenience charge.IVAN ALEXANDER S.
Employee was very nice and educated !RUFAT H.
It was really difficult to book the reservation and charges was unexpectedAVANISH S.
Le client n'a pas laissé de commentaire.Kimberly L. | Expérience générale
Good experience overall; helpful personnel. No issuesVICTORIA W.
Le client n'a pas laissé de commentaire.CURTIS J.
Le client n'a pas laissé de commentaire.ALLEN C.
Le client n'a pas laissé de commentaire.Donna E. | Premières impressions
Le client n'a pas laissé de commentaire.NICHOLE A.
Le client n'a pas laissé de commentaire.JEFFREY S.
Employee is very nice and helpful.CURTIS G.
Le client n'a pas laissé de commentaire.DIEGO G.
Evrethings was great ðŸ‘JORGE M.
Very friendly and great customer serviceSANDRA G.
The Agents were Awesome and took good care ofus.MICHAEL C.
Uhaul customer service is always great to me renting was very helpful. Thanks you guys!FALIN B.
Le client n'a pas laissé de commentaire.RAYNER E.
Le client n'a pas laissé de commentaire.James E.
I would just like to mention that Athena and Rodney gave me the best customer service I've had in a long long long time!barbara B.
Great serviceDEBORAH B.
Keep up the great customer service, the entire staff is awesomeKIMBERLY M.
Le client n'a pas laissé de commentaire.Harry D.
The gentleman whose serve me was very unprofessional he gave me someone else's contract and charge my credit card and he got to tell me that it was not billed yet is bill when I return my vehicle but I felt like he tried to do too much by serving both of us at one time and talking to other customers not concentrating on one personTELITHA S.
Never use a rental trailer 24 hrs .. But is always available....CHRISTOPHER K.
All emplyees were very professional. One employee could not complete the transaction without me requesting the manager assistance. The alleged issue was that my full size GMC van is not approved to tow a small fiat 500.HAITHAM M.
Le client n'a pas laissé de commentaire.lanette w. | Expérience générale
Only problem I had was with mice bite into my water I had in the outdoor storage.nick b. | Expérience générale
Le client n'a pas laissé de commentaire.OJAS K.
I would definitely, rent from this facility. There service was excellent. Great uhaul service and full on-site storage units. Very busy but excellent service.jazztenya v. | Expérience générale
Le client n'a pas laissé de commentaire.tammy w. | Expérience générale
Agent on phone was very professional and helpful as well as the person that assisted me with returning the van.JACOB H.
Le client n'a pas laissé de commentaire.Ronald K.
This was a great experience all the way around.Rita M.
Le client n'a pas laissé de commentaire.DANIEL M.
Keep up the awesome work and everyone at this location is awesomeKIMBERLY M.
Le client n'a pas laissé de commentaire.THANG T.
All good.ROSE R.
MS.CEASAR ✨ BEST GENERAL MANAGER 💝TONYA W. | Expérience générale
I felt the rate was too high but the customer service was Excellent God Bless🙏Jacqueline C. | Expérience générale
Le client n'a pas laissé de commentaire.JOHNNY T.
Trucks kept swaying left to right when driving! That truck needs a lot of work! Alignment. Tie rods Outer tie rods . Was a horrible ride with my family. Then they want to charge me more and didn't explain anything after requesting an extra day to move my stuff. Charging me for extra 90 miles when I'm reality I should of been given another 50 miles for the next day requested! No explication made over the phone at allGRACIELA H.
Le client n'a pas laissé de commentaire.YARERI B.
Truck needs to be fixed transmission is bad need alignmentVERA J.
Carrigan was excellent. He was an excellent host as well as a courteous service person. He represents U-Haul well. He deserves a winter-skull cap. (Because I heard that the location has run out of them.) Please order him one.NICHOLAS S.
I had problems with the storage rental. It had a lock on it so I had to wait another day to get another one. However the new one I don't have a key for I cannot access unless someone is coming outta there. I tried calling the manager for after hours and omg!!! Didn't get no where with her and for her to tell her employee if they don't have another storage unit to refund me my money back, but I already paid for a storage and needed it. I'm a day behind because of the unorganized storage rental. I'm scared to leave town not knowing if the new unit I was assigned might get messed up because I paid cash and yes I do have my receipts. I just wish the person who checks you out explain how to access the gate to get in and make the customer knowledgeable of the process. The problem was fixed I'm just mad I have to pay an extra day because the experience.Jessica W. | Expérience générale
The people was efficient courteous the place was clean was refreshing to see a business operating like a business supposed to be continue the good workEZZARD D.
Le client n'a pas laissé de commentaire.Christopher H. | Expérience générale
Only had the truck for a few hours and got charged a full day. That sucked big time.JONATHAN K.
This is a big facility so checking in a rental may take a while but everyone was friendly and professionalRobert D.
Customer service excellent, but vehicle was dirty looks like someone drove it in the mud, but other than that it's a great locationKIMBERLY M.
Better customer serviceRYAN CHRISTOPHER T.
Keep your manager Shaniqah, she is great, always willing to make sure You are satisfied, jumps right in with her crew!ABDUR-RAHIM F.
Le client n'a pas laissé de commentaire.JOHN G.
Le client n'a pas laissé de commentaire.SIZWE L.
Le client n'a pas laissé de commentaire.charles m. | Expérience générale
They rented me a trailer with the lights not working and when I returned to explain they said my truck's connection wasn't working. I checked it and it was working fine. Bad service.EMMANUEL R.
Le client n'a pas laissé de commentaire.tiffany t. | Premières impressions
Le client n'a pas laissé de commentaire.Asia C.
Wonderful service and manners here!!!CINDY C.
Everyone was wonderful to me with there customer service. Exceptional they need a raise Good help is hard to find these days.Keep up the great work .MARY L.
I love this locationMODESTO B.
Shenita is the best. Fast friendly service.RICHARD H.
Le client n'a pas laissé de commentaire.RODOLFO M.
Thank You ðŸ™ I appreciateSAMUEL H.
Le client n'a pas laissé de commentaire.FRED P.
Please if you can security guard is neededRICHARD L. | Premières impressions
Excellent service à la clientèleBRIAN G.
Better customer service by your in store agents .Fresher trucks. Make sure the mileage is correct and all lights are workingVALERIE C.
Have another way to rent to customers when your computer systems go down. Systems were down when I arrived and employees had no idea how to service customers.Jeffery M.
Vehicle was really old, you can smell the mold inside the vehicle. Vehicle has 180 000 miles. Alignment is not even corrected. Brake pedal makes a horribly loud noise. I also ask the employee â€œnessaâ€ for a one way truck but she said no. So I had to drive back 20 miles to return the vehicle. Customer service messed up my reservation a total of â€œ3â€ times. Called me during my trip Wednesday, Friday, and Saturday. Cancelling my reservation and mixing location upon pick up and drop off.HAMPTON T.
Everything was great ðŸ‘ðŸ¾CHRISTOPHER K.
People at the counter are rude, but I guess U-Haul can only hire people with no mannersMilton L.
Le client n'a pas laissé de commentaire.DANIEL S.
Le client n'a pas laissé de commentaire.HECTOR MANUEL E.
The facility and staff were awesome. Thank you for such great service.ANGELA W.
The public restroom to be clean ðŸ€And water getting into unitKANDYCE W.
Le client n'a pas laissé de commentaire.DUSTIN H.
Sherreta goes ABOVE N BEYOND TO MAKE THAT PLACE GO!! Even though busy she gets the job doneSandra D. | Premières impressions
Due to an error on employees parts, I was rented a different number trailer than my contract showed. The process of correcting this took over an hour and 3 employees. At one point during the process, one employee put on their backpack and began scrolling through their phone while sitting at the desk with others in line. I never received even an apology for the inconvenience. Absolutely unacceptable service.ANDREW FRAZIER S.
I went in line to request a trailer the day before, got there and everything was set. The lady that attended to me (Athena) was very friendly and knowledgeable. I give her 2 thumbs up!!GUY G.
3 lights on the trailer did not work at all. The turn signals didn't work, no hazards. The dolly I rented had a flat tire completely useless. Store wouldn't refund dolly. I use my truck daily to tow and felt unsafe on road way with no turn signals. Trailer needs service!STEVEN K.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.Christopher H. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICK A.
Excellent customer service definitely recommend.VIRGINIA S. | Premières impressions
Le client n'a pas laissé de commentaire.lakuta t. | Premières impressions
Le client n'a pas laissé de commentaire.kam s. | Premières impressions
Young ladies was awesometerence s. | Premières impressions
The store manager (not sure if I'm spelling her name correctly) but Ms. Shermetha went above and beyond the call of duty to make sure I was taken care of. My personal opinion you need more managers such as her, I've never met her personally but I feel as if I've been knowing her for years, what it is I was in a managerial position for over 17 years and what I relate to is she treat the customers the way she wants to be treated. I've had my experience of dealing with some of your other managers and to be honest they can take a 101 managers class from Ms Shermetha she's the manager at the U-HAUL on Antoine and Sam Houston PkwyEvenlyn P. | Premières impressions
Le client n'a pas laissé de commentaire.Jalisa H. | Online Move In
Le client n'a pas laissé de commentaire.William L. | Premières impressions
Le client n'a pas laissé de commentaire.tammy w. | Premières impressions
Security could be improved. Feel free to contact me for solutionsMadison G. | Premières impressions
Very convenientjerry b. | Premières impressions
The General manager and her employees are very helpful, friendly and professional.Teronda P. | Premières impressions
Le client n'a pas laissé de commentaire.Donovan H. | Premières impressions
Le client n'a pas laissé de commentaire.victor c. | Premières impressions
Have not gotten to the unit yet for there was a lock on the door and none off the employee could do anything about it IAM thinking about going elsewhere I was off the weekend now I got to. Take off tomorrow just to get the truck and hopefully they have the unit ready I payed for the uniit the truckabd can't get it done IAM thing ing about going elsewhere and get this stuff before j lose my stuff.Neil D. | Premières impressions
Le client n'a pas laissé de commentaire.jessie o. | Premières impressions
I do appreciate the service of Ms.Shanita, she really goes to bat for her customers I was having a issue with a storage, and she did everything in her power to make it right. Which ended up me getting another building it's good to have some one on your team like her, she's Awesome ⭐️⭐️⭐️⭐️⭐️Five stars for herLanell A. | Premières impressions
Le client n'a pas laissé de commentaire.takishia w. | Premières impressions
Le client n'a pas laissé de commentaire.jesse g. | Premières impressions
Le client n'a pas laissé de commentaire.Marilyn H. | Premières impressions
The young lady, that help me was very professional and had knowledge of her job. The storage containers was nice and clean. I would recommend family and friends to visit this facility. conGLORIA B. | Premières impressions
Le client n'a pas laissé de commentaire.Sabrina J. | Online Move In
Le client n'a pas laissé de commentaire.alshanon p. | Premières impressions
The staff i spoke with was very helpful and polite. She answered every question i ask her and was very acknowledgeable about everything. All of my concerns was taking very good care of.kendra S. | Premières impressions
Le client n'a pas laissé de commentaire.ROY H. | Premières impressions
The young lady that helped me was very nice and patient with a Pleasant attitude!!!rosalind s. | Premières impressions
I had been to 4 Uhaul locations until this one on Antoine and Beltway 8 They were able to help me .Excellent serviceMelissa S. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous vendons des centaines de produits qui facilitent les déménagements!
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